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Insight Global is seeking a Technical Recruiter to join a fast-paced, high-impact recruiting team in Redmond, WA. This individual will run a full recruiting desk, managing the end-to-end hiring... More process for mission-critical technical roles.The ideal candidate is both strategic and hands-on?someone who can partner closely with hiring managers while also driving sourcing efforts, managing pipelines, and delivering top-tier candidates. This position requires a strong sense of ownership, the ability to operate autonomously, and comfort working in an ever-changing, high-volume recruiting environment.Key Responsibilities:Own the full lifecycle recruiting process including sourcing, screening, interviewing, and offer managementPartner with hiring managers to understand headcount needs, hiring strategy, and candidate feedbackProactively source passive candidates through creative and non-traditional methodsScreen inbound applicants and assess alignment with technical and business requirementsPresent and recommend top candidates to hiring teams for considerationCoordinate and support onsite interviews, including candidate experience and logistics as neededAttend interviews to help evaluate candidates and provide additional insight to hiring managersManage offer process including compensation discussions, offer extension, and background checksMaintain and track recruiting metrics, pipeline activity, and hiring progressBuild strong relationships with both candidates and internal stakeholdersMust be comfortable working onsite 100% in Redmond, WAFlexibility to work extended hours or weekends based on hiring needsFast-paced, evolving environment where priorities may shift quicklyOpportunity for long-term growth based on performance and business needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a customer-focused Mobility Support Specialist to support mobile devices and telecom services for a growing customer base. This role is ideal for someone who enjoys helping people,... More is comfortable troubleshooting mobile devices, and thrives in a fast-paced, call-driven environment. Key Responsibilities:?Provide support for mobile devices (cell phones, tablets, etc.) across multiple customer accounts?Troubleshoot issues related to email access, device settings, cellular data, and basic connectivity?Assist customers with tools such as 2-factor authentication and mobile applications (based on access level)?Handle ~20?30 inbound/outbound calls per day, ensuring a positive customer experience?Document all interactions and resolutions in the internal ticketing system (Connect)?Guide customers toward using the MTAC Help Desk where appropriate?Deliver high-quality, customer-first support?ensuring every interaction leaves the customer satisfiedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking an Automated Test Infrastructure Engineer to join their team in Austin, TX. He or she will be joining a Video Conferencing Engineering team and will design, build, and maintain... More scalable testing environments that ensure high-quality software delivery across embedded and device-based systems. This role is highly hands-on, with a focus on developing robust automation frameworks, CI/CD pipelines, and test infrastructure using modern tooling.The ideal candidate is a builder, someone who has engineered automation solutions in real-world environments and can independently develop systems to prepare devices, execute tests, and generate actionable reporting.Key Responsibilities include:Design, build, and maintain automated test infrastructure and environmentsDevelop Python-based automation frameworks, libraries, and reusable modules to support testing workflows Build and maintain CI/CD pipelines (GitHub Workflows and/or Jenkins) to:Prepare test environments/devicesExecute automated test suitesCollect and surface test results/reporting Work within Linux-based environments, using command-line tools to interact with systems and devicesCollaborate with engineering teams to troubleshoot issues and improve testing reliability and efficiency Support integration of automated testing into broader development and release processesThis role is onsite 5 days a week near the Domain area and pay is $60 - $65/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an experienced Senior Batch Operations Lead with a strong background in Data Engineering, GCP, and Python, who has predominantly worked on large-scale batch data processing... More ecosystems. Key ResponsibilitiesLead and manage enterprise-scale batch data operations and production support.Monitor, troubleshoot, and optimize critical batch workflows and pipelines.Drive incident management, RCA, and operational excellence for data platforms.Collaborate with engineering, platform, and business teams to ensure SLA adherence.Automate operational workflows using Python and cloud-native tooling.Improve reliability, scalability, and observability of batch processing systems.Participate in release management, deployment coordination, and change governance.Mentor junior engineers and establish operational best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Product Manager in Austin, Texas to support the development and scaling of a technology-driven intelligence platform. This individual will own smaller product... More initiatives from concept through launch, partnering closely with engineering and internal stakeholders to deliver features that improve platform usability and operational efficiency. The Product Manager will gather user feedback, analyze product performance, write product requirements and user stories, and contribute to roadmap planning and prioritization. They will also work closely with operations teams to translate real-world workflows into scalable product solutions. This role offers high ownership and growth within a fast-paced product environment. This position offers a compensation range of $80,000?$120,000 annually. This position will be at least 4 days onsite (1 day WFH) in downtown Austin, Texas.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Directly supervises staff; interviews, hires, and trains employees; makes assignments and monitors work; develops employee skills and encourages growth and development; reviews and evaluates... More employee performance; addresses workplace issues and provides guidance, coaching, and disciplinary measures for staff; addresses personnel issues in conjunction with appropriate leadership and the Human Resources division. ? Works closely with the CFO and cross-functional finance leadership to oversee the securitization and sale of MBS, manage liquidity, ensure compliance with policies and procedures. ? Lead capital markets activity including mortgage rate setting, pricing analysis, and MBS trade execution across different investment and funding programs. ? Provide technical guidance on structured transactions, pipeline planning, and financial risk mitigation strategies. ? Lead improvements in financial systems and processes. ? Collaborate on debt-related analyses and modeling in support of the agency?s financing strategies. ? Oversee trade execution of MBS and oversee post-trade processing to ensure accurate and timely settlement, reconciliation and accounting. ? Maintain strong broker/dealer and custodian relationships, ensuring best execution and operational compliance. ? Develop and maintain consolidated cash flow models and liquidity dashboards. ? Lead process automation efforts, including cash positioning and daily dashboard production. ? Partner with the CFO, Finance, Legal, and Loan Operations divisions to align investment strategies with organizational priorities. ? Contribute to policy development and financial reporting related to capital markets, and liquidity. ? Support coordination with accounting, audit, and other teams to ensure alignment with internal controls and regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a talented UI Front End Engineer to join our team in Massachusetts! You?ll be embedded with engineering, design, and operations partners, turning requirements into intuitive,... More reliable front end components for a large corporation. The ideal engineer has ownership mentality, thrives in broad design discussions, and has a track record of deploying software that goes live. This is a hybrid role in Westborough or North Reading, MA.Compensation:$60-70/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly motivated and analytical Customer Experience Analytics & Research Consultant to support strategic customer experience initiatives. This role requires a unique blend of... More Customer Experience (CX), Market Research, Survey Programming, Advanced Analytics, and AI/ML expertise.The ideal candidate will have hands-on experience managing Voice of Customer (VoC) programs, designing and programming surveys, analyzing customer feedback and behavioral data, and leveraging advanced analytics and AI/ML techniques to generate actionable insights that improve customer satisfaction, engagement, and business outcomes. This is a hybrid role reporting into the Chennai, India location 3 days per week. Key Responsibilities below but not limited to:Customer Experience & Voice of Customer (VoC)Analyze customer feedback across surveys, support interactions, digital channels, and other customer touchpoints.Identify key drivers of customer satisfaction, loyalty, engagement, adoption, and retention.Support customer journey analysis and recommend experience improvements based on data-driven insights.Design and maintain CX dashboards, scorecards, and reporting frameworks.Drive closed-loop feedback initiatives and help measure the impact of CX improvement programs.Market Research & Customer InsightsDesign and execute quantitative and qualitative research studies.Conduct customer segmentation, persona development, and journey analysis.Analyze market trends, customer needs, and competitive benchmarks.Synthesize research findings into clear recommendations for business stakeholders.Survey Design & ProgrammingDesign, program, test, and deploy customer surveys using platforms such as Qualtrics, Forsta, Medallia, or similar tools.Develop advanced survey logic including branching, display logic, quotas, randomization, and multilingual surveys.Ensure survey quality through testing, validation, and response quality checks.Manage end-to-end survey deployment and reporting processes.Customize surveys using JavaScript, HTML, and CSS to support advanced functionality and user experience requirements.Advanced Analytics & AI/MLAnalyze structured and unstructured customer data to uncover actionable insights.Build predictive models for customer satisfaction, retention, churn, and engagement.Apply machine learning and statistical techniques such as segmentation, regression, driver analysis, and forecasting.Utilize AI and Generative AI capabilities to enhance customer insight generation and reporting.Partner with business teams to identify and prioritize opportunities for customer experience improvement.Data Visualization & StorytellingDevelop dashboards and reports using Power BI, Tableau, Looker, or similar tools.Present findings and recommendations through compelling data storytelling.Communicate complex analytical insights effectively to technical and non-technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an HR Business Partner, Compensation & Total Rewards to join a digital media and entertainment company and serve as a key partner at the intersection of people, performance, and... More business strategy.This is a highly impactful role for someone who thrives in a fast-paced, high-growth environment and is passionate about building scalable compensation frameworks, data-driven insights, and disciplined workforce strategies.In this role, you will lead the design and execution of compensation architecture, incentive programs, and people analytics, while also serving as a credible and professional HR presence on the ground. You will work closely with Finance and HR leadership to ensure workforce decisions are aligned with business priorities, cost discipline, and long-term growth. This is a role for someone who wants to build from the ground up, influence decision-making through data, and operate as a trusted partner to both HR and business leadership.What You?ll Do1. Compensation & Total RewardsDevelop and maintain salary bands, job leveling frameworks, and pay equity structuresDesign and optimize incentive programs, including bonus and performance-based compensationPartner with Finance on headcount planning, workforce cost modeling, and budget alignmentLead compensation cycles, including benchmarking and market analysisEnsure compensation strategies are competitive, equitable, and aligned to business goals2. HR Systems & People AnalyticsBuild and manage dashboards tracking headcount, attrition, compensation, and workforce trendsAnalyze key people metrics and translate insights into actionable recommendationsPartner with HR leadership to drive data-informed decision-makingSupport the continuous improvement of HR systems and tools for scalability and efficiency3. HR Presence & PartnershipServe as a trusted, approachable HR presence in the Sunnyvale officeAct as an extension of HR leadership, ensuring consistency in messaging and employee experienceBuild strong relationships with local leaders and teams, providing ongoing guidance and support4. Employee Guidance & EscalationProvide thoughtful guidance to managers and employees on day-to-day HR mattersIdentify and escalate performance or organizational concerns as neededMaintain a consistent, compliant, and positive employee experiencePartner with HR leadership to ensure issues are handled with care and discretionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description? Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated... More program roadmaps aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less