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?AV, conferencing, or live production support experience?Experience supporting performances, events, or artist-related environments?Intune/InTune-based imaging experience (Windows)?Mac imaging and... More support experience?Background in environments shaped by acquisitions or mixed technology stacks?Familiarity with Crestron, Cisco codecs, Logitech conferencing hardwareWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for an IT Client Support Analyst in the San Antonio area. The list below outlines daily responsibilities: -Assisting with internal and client engagements as assigned by the... More resource manager.- Supporting billable engagements under the guidance of professional services consulting team members.- Conducting research, analysis, problem-solving, and technical support for assigned client projects.- Ensuring overall solution quality assurance (QA) for data deliverables in client engagements.- Developing relevant knowledge and skills through mentorship, formal training, and on-the-job experiencesSalary Rage: 38,000-40,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As an IT Project Manager IV, this role requires the ability to resolve complex challenges, clearly communicate intricate concepts, and build strong, collaborative relationships. The position demands... More extensive knowledge of the software development lifecycle and the strategic use of business applications to maintain a competitive advantage. The ideal candidate brings fresh perspectives to existing solutions, driving improvements in performance, efficiency, and safety.Responsibilities/Expectations:o Leads and coordinates a variety of sophisticated projects with significant impact to our organizationo Understands business requirements, project risks and project lifecycleo Applies expertise and leadership skills to advise staff and to resolve issueso Measures and reports project performance to our leadership teamo Cultivates relationship with our clients and company partnerso Collaborates with others on software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, modern testing methodologies and deployment managemento Uses business applications for competitive advantageo Applies knowledge of business challenges to improve products, processes or serviceso Interprets internal/external customer needs, assesses requirements and identifies responsesCompensation:$60.50/hr to $67.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Ensure employees have reliable IT support so they can complete daily work without disruptionHandle incoming technical issues through phone, email, and ticketing systems, prioritizing and resolving... More requests efficientlyCoordinate with external vendors and service partners to support hardware installs, network setup, and infrastructure rolloutsRespond to user inquiries and troubleshoot application, system, and connectivity issues in a timely mannerDocument, track, and manage all support activity within an incident/ticket management system, escalating when neededCreate and maintain internal documentation outlining common issues, fixes, and troubleshooting stepsPartner with the broader IT team to support incident resolution, problem management, and root cause analysis effortsBuild strong working relationships with internal teams and stay aligned on upcoming office changes or project needsProvide hands-on support including troubleshooting hardware/software and assisting with office setups, relocations, and equipment installsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This person will be responsible for managing the full lifecycle of IT-focused projects, from initial definition through implementation, ensuring alignment to scope, budget, timeline, and quality... More expectations. They will be doing hands-on project planning and execution, driving key milestones, and providing day-to-day direction to project resources while serving as a central point of coordination across cross-functional teams. This person will also be doing ongoing stakeholder communication, proactively managing risks, dependencies, and changes to keep projects moving forward.In the day-to-day, they will be doing work within project and work order systems, supporting vendor coordination, procurement activities, and overall project delivery operations. They will also be doing regular documentation, status reporting, and budget tracking to maintain visibility and accountability throughout the project lifecycle. Strong use of tools such as MS Project, Visio, Excel, and Word will be expected, and familiarity with SAP billing modules is highly desired.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Level 3 IT Support Technician will serve as the single point of contact and primary IT resource for a manufacturing site, providing hands-on, ?boots on the ground? support across two buildings.... More This individual will support approximately 130+ users and 160+ devices, ensuring day-to-day IT operations run smoothly with minimal disruption to the business. This role is highly autonomous and requires someone who can take full ownership of onsite IT needs?ranging from standard PC troubleshooting and hardware replacements to resolving conference room or connectivity issues as they arise. The technician will be expected to prioritize effectively within a fast-paced manufacturing environment, where uptime and production continuity are critical. The individual will collaborate closely with two remote IT team members based out of Salem, leveraging them for escalation support, troubleshooting guidance, and knowledge sharing while remaining the face of IT onsite. Responsibilities may include:? Serve as the sole onsite IT support for the facility, owning incidents from intake through resolution? Troubleshoot and resolve everyday IT issues including broken screens, hardware replacements, and software support? Provide support for conference rooms and AV technology, ensuring meetings and operations are not disrupted? Prioritize issues based on business impact, especially within a production-driven manufacturing environment? Support two buildings onsite, ensuring consistent coverage and responsiveness? Partner with remote IT team members for escalations and collaboration? Manage onboarding/offboarding tasks including equipment setup, imaging, and user access? Maintain and track IT assets including PCs, monitors, and peripherals? Support break/fix, PC refresh cycles, and general device lifecycle management? Monitor and update tickets in the ITSM system with clear communication and status updates? Coordinate with vendors for hardware replacements or advanced support as needed? Provide a high level of customer service and build strong relationships with onsite users? Identify recurring issues and contribute to documentation and process improvements? Assist with basic network, printer, and connectivity troubleshooting as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SCHEDULE: 5 days onsite (Monday?Friday), standard business hoursDURATION: 6-Month Contract (option to extend or convert to FTE)ABOUT THIS ROLE:This is a leading subscription platform at the center of... More connected fitness, with more than 180 million community members in over 185 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love, and what device you use. Insight Global is seeking an IT Service Desk Technician (Tier 1/2) to support the NYC office as the sole in-person IT presence. This role is critical in delivering high-quality, scalable support in a fast-paced, SaaS-driven environment. You?ll be the front line for all IT needs in the NYC office?troubleshooting issues, supporting onboarding/offboarding, configuring laptops (primarily Mac), managing AV for meetings, and improving IT processes. You?ll work closely with a global IT team and have autonomy to drive improvements and deliver excellent customer service.DAY-TO-DAY:? Provide Tier 1/2 technical support for hardware, software, and SaaS applications? Troubleshoot issues across a Mac-first environment (macOS, peripherals, networking)? Support and manage core tools: Google Workspace, Okta, Slack, Atlassian (Jira, Confluence), 1Password, JAMF? Own and manage support tickets through Jira, ensuring timely resolution and clear communication? Support new hire onboarding and offboarding (device provisioning, shipping/receiving, account setup)? Assist with identity and access management (SSO, MFA, group permissions)? Partner with cross-functional teams to resolve issues and improve workflows? Contribute to documentation and knowledge base articles to scale support? Identify recurring issues and proactively suggest automation or process improvements? Support AV needs for all office and company meetingsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s pharma clients based out of Boston, MA is seeking a Project Manager to join the Commercial IT organization. This role reports directly to the Director and is responsible for... More end to end execution and delivery of projects across the Commercial portfolio.The Project Manager will lead initiatives spanning Field Enablement, Master Data Management, Customer Engagement, and Analytics, supporting both new disease area launches and enhancements to existing commercial programs. The role requires hands on ownership of project delivery from initiation through launch, with strong day to day execution, risk management, and executive level status reporting.Key Responsibilities?Drive end to end project execution from initiation through launch across Commercial DTE initiatives?Create and manage all project deliverables, including: oProject chartersoDetailed project plans and schedulesoStage gates and milestonesoStatus reporting and dashboards?Manage and track project execution across all workstreams, including: oTask ownership, dependencies, and timelinesoCross functional coordination across business and technology teamsoProactive identification of risks, issues, and resource constraints?Own and maintain the RAID log (Risks, Actions, Issues, Decisions), ensuring: oClear documentation of decisionsoTimely completion of actionsoProper escalation and communication of risks and issues?Partner with implementation teams to manage JIRA using Agile and/or Waterfall methodologies?Deliver weekly project status reports in the agreed client format, tailoring communication for: oDay to day delivery teamsoBusiness stakeholdersoSenior leadership and executives?Collaborate closely with delivery partners, software vendors, and internal DTE and business stakeholders to ensure successful outcomes?Ensure alignment and dependency management across interconnected projects and programs within the Commercial portfolio$75-80/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This person will be working directly with the CIO and fellow IT leadership in communications, training and other media tasks within the IT organization. This person will be responsible for creating... More content and newsletters throughout the semester as well as updating IT website. This person will be responsible for sending out 2 newsletters per semester internally and 2 external newsletters. This individual will be working closely with the University Relations team and gathering content from the other 46 IT employees within the organization. This person will be using Emma or Contentful platform to create newletters.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking to add a Program Manager to our client's team in the St Louis, MO area. This individual will be responsible for program management as well as some light people management... More duties. Daily, this person will be responsible for defining and reporting program roadmap, status, development issues and success metrics, idnetifying and monitoring areas of risk., coordinating the projects and their interdependencies, managing and utilizing resources across projects and continuously seeking opportunities to improve cost, performance and schedule. This person must manage stakeholder engagement and satisfaction, maintain awareness of trends, business conditions and internal process and practices impacting component projects or overall program. This role is 4 days on site 1 remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less