Job Search Results

Senior IT Project Manager - Mobile Workforce Management

Insight Global is seeking a Senior IT Project Manager to join the team remotely, ideally in areas that can commute to the New England area. The project will be focused on the implementation of their... More Mobile Work Management tool and enhancing the functionality around it. This role will drive complex workstreams that support field operations across Gas and Electric, overseeing planning, execution, vendor coordination, risk management, and alignment within a mature PMO structure. The Project Manager will partner closely with business and technical teams to implement new capabilities within the IFS MWM platform, ensuring successful delivery and supporting the continuous evolution of the field mobility tool. The team uses MS project heavily for project tracking and this role has a heavy emphasis on handling the financials of a project. The ideal candidate should come have previous experience working for a utility company within Gas and Electric operations and understand best PMO practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

(INT India) Technical Team Lead

Technical Team Leads are the hands-on senior engineers who run day-to-day technical delivery for an application support managed service. Each TL anchors one of three ServiceNow queues ? Operations... More Applications, Workforce/Mobile Applications, or Data & Analytics ? owning triage, complex escalations, and team operations for their domain. This is not a people-only management role: TLs are the deepest technical resource on shift, personally handling P1/P2 incidents, root cause analysis, and complex L3 work, with required US-hours overlap so a senior technical decision-maker is available throughout the US business day.?Continuously monitor the assigned ServiceNow queue; perform real-time triage on inbound incidents ? priority validation, categorization, assignment, and SLA clock management.?Personally own all P1 (Critical) and P2 (High) incidents from declaration through resolution and postmortem; serve as Incident Commander on bridge calls.?Handle complex L2/L3 incidents that exceed engineer capability ? production debugging, log/heap analysis, query profiling, infrastructure diagnostics.?Author and review runbooks for the assigned application portfolio; approve all production changes within the queue and represent the queue on the CAB.?Lead a pod of 4?7 engineers (Sr Ops, Ops, L1 Triage) across Night, Day, and Overlap shifts; manage PTO with seasonal blackout constraints; run daily standups and weekly retrospectives.?Drive the cross-training program ? ensure every application in the queue has 3+ engineers competent at L2 within 6 months.?Coordinate change management with the application development vendor; drive resolution of 'Awaiting Change' tickets.?Conduct technical performance reviews; mentor engineers on technology and incident response.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SR. Data Engineer

A client of Insight Global, a leading telecommunications provider serving millions of customers, is seeking a Senior Data Engineer to join its Network Analytics team. This role is pivotal in... More designing and maintaining the data infrastructure that powers enterprise-scale network operations. You will lead efforts to build scalable ETL pipelines using Spark, optimize data storage solutions, and ensure data quality and availability for advanced analytics. Leveraging AWS cloud technologies, you will implement robust monitoring and alerting systems, manage deployment pipelines for continuous integration, and collaborate across teams to align data solutions with business objectives. Beyond technical execution, you will provide strategic guidance on data engineering best practices, document standards, and communicate insights effectively to stakeholders with diverse technical backgrounds. This position offers the opportunity to drive innovation, enhance operational efficiency, and influence data-driven decision-making at scale.This role will pay between $60-70 per hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Observability Engineer/Architect (Datadog)

We are seeking an Observability & Monitoring (APM) Engineer to design, implement, and maintain our enterprise-wide application performance monitoring (APM) and observabilityplatforms. This role is... More critical in ensuring the health, reliability, and performance of our applications and infrastructure. The engineer will partner closely with developers, site reliability engineers (SREs), DevOps, and operations teams to build best-in-class monitoring practices and improve visibility across the technology stack.Key ResponsibilitiesAPM Tool Management:Own and administer enterprise APM platforms (e.g., Datadog, New Relic, Dynatrace, AppDynamics).Define, implement, and maintain monitoring dashboards, alerts, and service-level objectives (SLOs).Integrate APM solutions with CI/CD pipelines, logging platforms, and incident management tools.Observability Strategy:Drive adoption of observability best practices across applications, services, and infrastructure.Ensure consistent instrumentation of applications (metrics, logs, traces).Establish and refine standards for monitoring, alerting thresholds, and data retention policies.Operational Excellence:Proactively detect and resolve performance bottlenecks, anomalies, and system failures.Collaborate with SRE, DevOps, and development teams during incident response and postmortems.Optimize monitoring configurations to reduce alert fatigue and increase actionable insights.Collaboration & Enablement:Act as a subject-matter expert (SME) in observabilityand monitoring.Provide training, documentation, and guidance to engineering teams on instrumenting code and leveraging APM tools.Work with product and engineering leadership to align observability goals with business outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Program Operations & Quality Control Consultant

The Operations Consultant & Quality Control Consultant will be responsible for leading and coordinating quality improvement initiatives within the multicenter EVAT Project and other GCC Program... More projects. This role involves the implementation of strategic projects that optimize internal and external processes, facilitating standardization and ensuring effectiveness and efficiency of the program's initiatives. ?Orientation to results and problem-solving skills.?Adaptability and ability to work under pressure.?Leadership and project management skills.?Knowledge of regulations and quality standards in the health sector.?Experience in the coordination and executive organization of projects.?Ability to track multiple activities with high productivity and initiative?Ability to analyze, adapt, and solve problems?In-depth knowledge of continuous improvement methodologies (Six Sigma, Lean, etc.).?Ability to analyze data and use quality management software tools.?Assertive communication skills developed.?Ability to work in multidisciplinary teams.?Willingness to work in international environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr. Business Analyst - Mobile/Loyalty

Support the Booking & Loyalty mobile app pod, one of the largest and most critical product teamsPartner with Product Managers, Engineering Leads, Designers, and Engineers to keep a team of 8?10... More engineers and 4?5 QA resources moving efficientlyTake high-level business and product requirements and translate them into detailed user stories, acceptance criteria, and technical documentationCreate and maintain requirements, workflows, and project documentation in Jira and ConfluenceIdentify dependencies, risks, and bottlenecks early to improve team velocityServe as the bridge between product strategy and engineering executionAnalyze existing systems and processes to become a subject matter expert and trusted resource for the teamParticipate in Agile ceremonies and support delivery across mobile booking and loyalty initiativesHelp scale delivery capacity by providing the upfront analysis and documentation needed to support multiple concurrent projects and unblock engineers and designersAs a Business Analyst supporting the mobile app portfolio, you will play a key role in enabling data-driven decision-making and ensuring alignment between business goals and technical execution. The business analyst will work closely with product managers, engineers, designers, project managers and business stakeholders to help define and document requirements, analyze business processes, and support the development of digital products within the hospitality industry. This role will also provide day-to-day execution support by writing user stories, keeping documentation and process flows current, tracking open questions and coordinating follow up across teams as needed.Key Responsibilities ?Collaborate with Product Managers and cross-functional teams to gather, document, and prioritize business requirements and user stories.?Translate high-level product goals into detailed business and functional requirements in Confluence and JIRA. ?Partner with Engineering and Design teams to ensure clear understanding of requirements and proper implementation.?Support backlog refinement by ensuring epics and user stories are clear, complete, and ready for development.?Analyze current systems and processes to identify areas of improvement or automation.?Assist in creating and maintaining documentation such as process flows, data models, use cases, and test scenarios.?Facilitate communication between business stakeholders and technical teams to ensure alignment and clarity; track open questions, decisions, owners, and dependencies, and follow up across teams to drive timely resolution and maintain alignment.?Provide support during user acceptance testing (UAT), validating features against requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MLOps Engineer

A large insurance customer is building a new AI/ML Platform team responsible for operationalizing machine learning across the enterprise. They are seeking an MLOps Engineer to help build, deploy, and... More support production machine learning infrastructure within AWS. This engineer will partner closely with Data Scientists, Cloud Engineers, and Application teams to productionize ML models, automate deployment pipelines, and establish monitoring, observability, governance, and FinOps best practices. This is a hands-on engineering role focused on building scalable, reliable ML platforms that enable AI solutions to move efficiently from development into production while helping establish standards for a newly formed enterprise AI organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less