Job Search Results for Customer Service

Azure Cloud Architect - INTL Mexico

The Azure Cloud Architect will be responsible for architecting, designing, and implementing cloud architectures, as well as migrating workloads to the cloud. This role involves working on multiple... More assignments related to cloud migration activities, including setup, migration, and optimization.The Azure Cloud Architect will collaborate with business teams to understand requirements, assess current (?as-is?) environments, and design target public cloud architectures. Architecture decisions will be guided by industry standards and best practices (e.g., Azure Architecture Framework). The role also requires supporting workload migrations and proactively identifying opportunities to optimize migration processes. A strong automation-focused mindset and comfort using modern tooling are essential.Key ResponsibilitiesArchitect Azure solutions across services such as Azure Networking, Azure Functions, App Service, Data Factory, Azure Files, custom RBAC, virtual machine hardening, IoT, storage, Azure databases, Sentinel, backup and recovery modules, Azure AD, containers, security, and analytics.Support migration of customer workloads to the public cloud by designing target architectures for existing on-premises environments.Analyze applications targeted for migration to the public cloud.Create architecture diagrams based on best practices and customer requirements; present and walk through designs with customers to gain alignment and approval.Perform migrations from on-premises environments to Azure using 6R techniques (e.g., re-hosting, re-platforming, refactoring), based on customer needs.Build and maintain security, network, and systems management solutions within Azure and/or AWS environments.Implement availability, scalability, and performance strategies for cloud-based managed services.Improve processes and quality through automation, including Infrastructure as Code (IaC), automated security controls and alerts, and routine maintenance tasks.Collaborate closely with architects, engineers, and developers to create functional design specifications.Lead and establish best practices for the broader Cloud Engineering team.Coordinate with DevOps teams on additional automation beyond the infrastructure layer.Provide guidance on infrastructure migration techniques, including bulk application transfers to the cloud.Design, develop, and architect cloud solutions aligned with business, security, and service-level requirements.Partner with developers and engineers to recommend and design database and data storage solutions.Manage migrations of existing databases from on-premises to cloud using available tools.Review code related to application upgrades, enhancements, or new development.Analyze applications for data integrity issues.Mentor junior technical staff and support development activities with advanced tools when appropriate.Develop automated solutions to monitor and support software development and release processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Distribution Designer

Our client is looking for an Distribution Designer to join the team! This is a remote position in Raleigh, NC. The role utilizes client-specific software and offers full training! This company... More offers room for growth with exposure to different projects and teams! This is a long term, stable opportunity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

1 MONTH REMOTE Tier 2 Desktop Support

As an IT Support Technician II (Help Desk Technician), you will serve as the first point of contact for internal employees experiencing technical issues. You will provide timely and effective support... More for hardware, software, and account-related issues, ensuring minimal disruption to business operations. This role offers an excellent opportunity to develop your IT skills and grow your career in a supportive, technology-driven environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mexico - Fullstack Agentic AI React/Java Developer

A fortune 50 client of Insight Global in the Retail space is seeking a strong Full Stack (react/Java) AI Agentic Engineer to join their application engineering team and work across frontend, backend,... More cloud, automation, and observability layers. This role will focus on enhancing a new React-based portal, building financial validation automation pipelines, and introducing agentic AI capabilities to improve developer productivity and system intelligence. The engineer will work closely with product, financial, and engineering teams on a customer-facing portal used by internal financial users and other product teams, with potential for user feedback and interaction.More information:Frontend (FE): React, JavaScriptBackend (BE): Java, Spring Boot, Python, Groovy, JUnitBuild Tools: Maven, Node.js, NPMCloud Platforms: Kubernetes, Google Cloud, AzureCI/CD: Jenkins, GitHub Actions, DockerDatabases: MongoDB, PostgreSQL, MySQL, DB2Automation Tools: Playwright, SeleniumMonitoring & Deployment Tools: Spinnaker, Grafana, TerraformOperating Systems: Linux, WindowsScripting: BashAI: GenAI, Agentic AI Compensation:$10-$20/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Trainer - Local to Canada (Travel 75%, Remote 25%)

The Field Customer/Tech Training Instructor is responsible to work as a key member of the installation team effectively and efficiently and to train all Powersports (Marine, ATV, RV, and Motorcycle)... More Dealership clients both remotely and on-site. Can be located anywhere in the U.S. near a major airport hub!What you?ll do:? Delivers classroom training both onsite and in the regional classroom; providing training needs assessment, course development and instruction for the installation and ongoing use of Lightspeed products.Provides training on a range of Lightspeed software products, tools, support and practical set ups found at typical client sites.? Gains expert operating knowledge of assigned products while researching activities through customer visits, interviews, reading relevant documents and attending classes.? Coordinates training materials, meets project deadlines and quality requirements, delivers training packages and provides support for existing training materials.? Develops training goals and course content standards and guidelines that will be used in training and makes recommendations to management on needed additions/changes to them.? Participates in reviews and walkthroughs of publications and software design documents to analyze training needs, producing a needs analysis document for new and major-update training assignments.? Performs other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Full Stack Developer

A client of Insight Global is seeking an individual to serve as an Agile Scrum team member providing software development and maintenance for the delivery of releasable software in short sprint... More cycles. Responsible for activities associated with delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes. Therefore, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Full Stack Engineer

A client of Insight Global is seeking a Lead Full Stack (front end focused) Engineer to join a mission-critical medical logistics platform team that supports web, mobile, and API-driven customer... More experiences. This role will play a key part in modernizing and scaling front end UI systems that support a growing customer base, with a strong emphasis on API services, web applications, and mobile platforms operating at scale in AWS.This lead engineer will serve as a senior technical driver for the team, bringing deep experience in integration and platform modernization. They will be expected to lead by example, influence architectural direction, and apply best practices across modernization efforts?particularly within the front-end UI domain. This individual will help guide a team that includes senior engineers, ensuring alignment on technical decisions and long-term direction.The ideal candidate has hands-on experience modernizing platforms across multiple environments and can clearly articulate more than one example of successfully evolving legacy systems into scalable, modern architectures. They understand how complex systems succeed and fail in production and can apply those lessons to build resilient, forward-looking solutions.This role requires someone comfortable operating in ambiguity, driving work autonomously, influencing decision-making, and contributing across feature delivery, platform capabilities, and customer-facing interfaces as the platform continues to evolve.Day-to-Day Responsibilities? Serve as a key technical driver and decision maker for front-end UI modernization efforts, influencing direction and architecture? Lead and guide a team that includes senior engineers, ensuring best practices are followed in integration and modernization work? Work primarily across API, Web, and Mobile teams, contributing code and high-level technical guidance? Build and enhance enterprise Java-based services that run inside the core platform? Help design, implement, and evolve API interfaces for both existing and new customers? Contribute hands-on development to web and mobile systems, including standing up new features alongside frontend and API teams? Apply system-level thinking to new feature development, helping teams avoid common pitfalls at scale? Support platform infrastructure and runtime concerns, ensuring applications are built with production behavior in mind? Leverage AWS services appropriately and understand when and how to use them effectively? Collaborate closely with UX, mobile, web, and platform engineers to improve delivery outcomes? Act as a thought partner in technical decision-making rather than solely an individual contributor? Over time, take on more customer-facing responsibilities, supporting implementations and external integrationsCompensation:$50/hr to $52/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Sales Development Representative

Insight Global is in search of a Construction Software Sales Development Representative for a large construction client. The ideal candidate will be responsible for identifying and acquiring new... More customers in the United States by presenting innovative digital road condition assessment solutions and convincing potential customers of their benefits. You will lead contract negotiations to ensure mutually beneficial agreements, aiming for successful deals and long-term partnerships. As the primary contact for customers, you will build and maintain long-term relationships, ensuring their needs are met and influencing product development. You will develop and implement tailored sales strategies to strengthen market presence and achieve sales targets. Additionally, you will collaborate with cross-functional teams in Germany to meet customer needs and showcase successes, while reporting to the local Business Manager and leading the sales process with support from a Senior Project Manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Architect

The Enterprise Architect is a senior, customer-facing technical leader and trusted advisor responsible for aligning enterprise technology strategy with business outcomes for our Client?s most... More strategic accounts. This role supports a portfolio of large, complex enterprise customers and partners closely with executive stakeholders to design, influence, and guide scalable, secure, and future-ready architectures.Positioned as a Business Technologist, the Enterprise Architect goes beyond traditional solution design?translating business strategy, financial drivers, and operational objectives into actionable technology roadmaps. This role operates at the intersection of strategy, architecture, and outcomes, functioning as a ?solutions architect on the highest level? with strong executive presence and end-to-end ownership.Key Responsibilities- Serve as a senior technical advisor for a defined set of enterprise customers, acting as the primary architect behind large, complex initiatives- Develop and advise on enterprise architecture models that align technology strategy with business objectives, financial drivers, and customer experience goals- Partner with C-suite and senior business leaders to articulate the ?why? behind architecture decisions and connect technology investments to measurable outcomes- Lead discovery efforts, validate requirements, and align solution strategies to customer goals and long-term roadmaps- Present and articulate our Client?s full portfolio and overarching technology vision in a clear, business-focused manner- Collaborate closely with Account Executives to form unified account strategies, ensuring seamless alignment from opportunity identification through execution- Act as the technical orchestrator for major deals, ensuring all architectural, commercial, and delivery components are fully integrated- Lead and influence cross-functional technical teams, including Solution Architects, Design Engineers, Delivery Engineers, Project Managers, and Managed Services teams- Maintain ownership across the full lifecycle?from early strategy and pre-sales through implementation, adoption, and ongoing optimization- Remain actively engaged with customers between projects to maintain trusted relationships and identify future opportunities- Stay current on industry trends, emerging technologies, and architectural best practices to continuously evolve customer strategiesTechnical Scope & Focus AreasEnterprise Architects may come from a variety of technical backgrounds, including:Customer Experience (CX) and CollaborationEnterprise Networking and SecurityInfrastructure and Data Center ArchitectureCloud and Hybrid EnvironmentsManaged and Strategic ServicesWhile deep expertise in a single domain is valuable, success in this role requires the ability to connect multiple technology domains into cohesive enterprise solutions.Ideal Background:Experience in consulting, managed services, or strategic services organizationsBackground with enterprise technology providers or systems integratorsExperience architecting solutions rather than managing day-to-day operationsComfortable supporting and influencing large enterprise accounts (Fortune 100?500)Strong business acumen, including the ability to discuss financial drivers and executive prioritiesLocation: This candidate needs to sit in Texas or FloridaTravel: Approximately 25%Compensation: $160,000?$200,000 base + up to $50,000 variableWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Epic Healthy Planet Architect

This role is heavily customer-facing and design-focused, with significant time spent in meetings guiding Healthy Planet strategy, architecture, and optimization across the enterprise. The architect... More will partner closely with stakeholders to align quality measures, support ongoing maintenance, and help organizations approach their environment as if it were a new install- even within mature Epic instances. Day to day, this person will balance leadership and execution, mentoring team members, influencing design decisions, and owning overall project delivery while operating without direct reports. The role is ideal for someone stepping into leadership who still enjoys hands-on technical work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less