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We are seeking a Senior AI Platform Engineer to design, build, and operate scalable AI/ML platform infrastructure on AWS, with a strong emphasis on platform reliability, visibility, and... More observability.In this role, you will enable data scientists and application teams to safely deploy and operate AI workloads by providing resilient infrastructure, standardized tooling having deep operational insight across environments.This is a hands-on senior engineering role that blends cloud infrastructure, DevOpsSec principles, and AI platform enablement.ResponsibilitiesAI Platform & AWS InfrastructureDesign, build, and operate a cloud-native AI/ML platform on AWS supporting training, inference, and experimentation workloads, spanning orchestration layers, agents, MCP tools, internal APIs, and databases.Build and maintain core multi-tenant services that enable the development, testing, deployment, monitoring, and lifecycle management of LLM-based agents.Take AI prototypes to production-grade deployments with a strong ownership and self-starter mindset.Implement verification layers, citations, and security guardrails to ensure predictable and safe agent behavior, treating prompts as untrusted inputs and model outputs as unverified code requiring validation.Architect scalable, secure environments using AWS services such as EKS, ECS, EC2, S3, SageMaker, IAM, VPC, CloudWatch, Lambda, Bedrock, and related native tooling.Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or equivalent frameworks.Optimize platform performance, cost efficiency, reliability, and scalability.Champion best practices for MLOps, agent evaluation, and system observability.Observability & Platform VisibilityLead the design and implementation of end-to-end observability across AI platforms, including metrics (infrastructure, application, and ML-specific), centralized structured logging, and distributed tracing across service layers and model-serving paths.Define and maintain golden signals, SLIs/SLOs, and alerting strategies for AI workloads and platform components.Integrate observability tooling such as CloudWatch, OpenTelemetry, Prometheus, Grafana, Datadog, New Relic, or similar platforms, including support for agentic workflows and external-facing MCPs.Enable visibility into model performance, data drift, inference latency, error rates, and resource utilization, and help drive corrective actions.Reliability, Security & GovernanceApply DevOps best practices to improve platform reliability, resilience, and operational excellence.Partner closely with security and IT audit teams to deliver secure-by-default infrastructure, including IAM least-privilege access, network isolation, encryption, and compliance controls.Support enterprise governance, auditability, and regulatory compliance requirements for AI systems.Build guardrails that enable safe experimentation while ensuring secure and compliant production deployments.Routinely enforce and validate adherence to security and governance standards.Developer Enablement & CollaborationCreate reusable platform components, templates, and self-service tooling to accelerate adoption and reduce time to market.Collaborate with data science, ML engineering, and application teams to understand requirements and unblock platform adoption.Participate in on-call rotations and incident response, contributing to root cause analysis and continuous improvement.Provide technical leadership, architectural guidance, and mentorship to other engineers, raising the bar for AI engineering practices across the organization.Contribute to documentation, runbooks, and operational best practices.Stay current with emerging AI research and translate novel techniques into production-ready solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Build, design, test and deploy perimeter security systems.b) Directs compilation of records and reports concerning perimeter operations and maintenance to analyze the performance of perimeter... More security systems.c) Provides input to the problem management process, including assessing and evaluating software and hardware anomalies. Supports the root cause analysis efforts to determine problems and develop remediation activities. Interfaces with vendor support service groups to ensure proper support during outages or periods of degraded system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Escalation Technician will spend 80% of their time working on high priority issues.oWorking with coworkers to ensure all high priority cases are resolved in a timely manneroEnsure daily tasks are... More maintained at a consistent leveloEscalate issues to other teams as necessary providing accurate information on the nature of the issue10% of the time will be spent developing and driving integration strategy and execution.oMeet with software engineers to ensure customer concerns are addressesoReview all tickets to ensure no issues are being missedoMaintain and update Jira cases to ensure communication between developers and the tech support teamoComplete weekly reports on issues, using Splunk and SQL to find issues.10% of the time will be developing and driving training for L3s and L1s.oProvide coaching and training for all team members to ensure technical growth on Pulse oDocument fixes developed by on-call Pulse team members and ensure GlobalCare is aware of new fixes oWork with GlobalCare trainer to ensure new hires are trained on the latest Pulse information oCollaborate with Pulse developers to obtain required data for fixes $15/hr - $21/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Secret Network Engineer Mid to support one of our large federal clients in Norfolk, VA. Responsibilities will include but are not limited to:-Providing network... More technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase. -Providing direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Domain Name System (DNS), Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units. -Assisting in the development and execution of Information Assurance (IA) training for deployed units. Provide direct support to the D-30 process. -Supporting operational requirements for the operational environment; identify required Hardware (HW) and Software (SW); submit personnel foreign country clearance requests and obtain necessary visas; document the result of the deployment in a Government-provided template with input and conduct a post-deployment review with the Government; coordinate return of any unused and reusable equipment to stock; coordinate the transportation of all HW and SW required to support contingency operations and obtain all import permits. Experience providing deployed support. Compensation:$26.50/hr. to $30.96/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Azure Cloud Engineer for a large financial customer to sit two to three times a week onsite in Jersey City or downtown Manhattan. They will be joining the Technology... More Services Group on their Public Cloud team. Primary responsibilities will be to design, build, and support scalable, secure, and highly available cloud solutions within Azure. This is not a pure DevOps/operations role, but true engineering of the infrastructure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior EDI Engineer for a large client of ours in Cleveland, OH. In this role you will work closely with leadership, Business Owners, Trading Partners, and fellow IT... More (Information Technology) members to administer and monitor EDI activities. You will oversee the day-to-day activities to ensure our organization capitalizes on the benefits of a stable EDI ecosystem. Knowledge of Gentran: Server for Windows, ANSI x12 Standards, MuleSoft Anypoint Partner Manager, FTP, SFTP. Confluence, Jira, SAP IDOCs and Oracle Database knowledge a plus. Continuously demonstrate a proactive approach to monitoring, maintaining support, resolving problems, conducting analysis, producing analytics, and documentation of our EDI processes.System support: * Must have working experience on EDI to support third-party vendor integrations. * Execute server restart and verify Gentran is operating within optimal parameters. * Collaborate with Windows Admins to support software installation and updates. * Coordinate testing across the EDI pre-prod ecosystem: Gentran, MuleSoft, SAP, Oracle. * Maintain Disaster Recovery protocols, compliance, and testing support. * Conversant in the following X12 Specification: 810, 812, 850, 832, 855, 865, 996, 997. * Responsible for onboarding new trading partners, VANs, 3PLs with precise requirements.Analyst: * Research failed inbound and outbound documents. If necessary, work with Trading Partners and application support to resolve source document issues. * Monitor Process Control for long running jobs. * Monitor Mailbox communications for any failed connections. * Monitor Alerts generated by EDI applications: Gentran, CIF, MuleSoft, SAP * Manage ServiceNow and Jira queues to determine prioritization of daily work tasks. * Conduct Incident management -- Prioritize incidents; Conduct analysis to determine the source of the issue; and Resolve Incidents. * Conduct Request research -- Elicit requirements, assess business needs, Prioritize, and establish commitment timeline. * Create and maintain technical documentation.Development: * Execute EDI strategy to promote partnerships with all applicable business functions in the organization through EDI. * Participate in developing solutions according to established requirements, technical plans, standards, policies, procedures, system architecture specifications, and best practices. * Must be conversant with all phases of the Software Development Life Cycle (SDLC). * Strong ability to create technical diagrams, workflows, UML process flows. * Ability to create technical standards, methodologies, and processes for successfully building first class external client integration (B2B) environment. * Experience Architect, design, development, test, and implement applications. * Responsible for ownership and completion the assigned projects within specified timelinesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Senior Strategic Account Manager position for the Data Center will require extensive market knowledge and a deep understanding of network equipment, transceivers, cabling, and other fiber... More solutions. The candidate should stay current with industry trends, actively participate in key industry organizations, be familiar with industry standards, and have experience working with enterprise and hyperscale customers. The ideal candidate will have experience in technical sales, working with engineers, product line managers, and key customer influencers in management roles. A background of working with various influencers to support cold calling for business development will be a key requirement for this role. All potential candidates must have a strong network of contacts with access to key decision-makers and influencers. The candidate should have strong account development experience, technical presentation skills, and a proven track record of profitable growth. General Duties and Responsibilities?The Senior Strategic Account Manager will help expand our client's sales activities in the US for various brands ?Has an existing rolodex of key contacts of data center accounts/buyers, ideally on the network equipment side for Enterprise and Hyperscale customers, with knowledge of the data center market and how to sell into it?Pursue white label opportunities and preferred vendor status within a select group of OEM targets?Become an approved vendor and obtain specification position with prospects to secure future opportunities?Ability to influence customer purchasing decisions through third parties (integrators, etc.)?Prospect and develop new direct customer opportunities focusing on Network solutions from transceivers to cables to racks?Develop sales strategy: The Strategic Account Manager works closely with sales management to set strategic goals and develop sales strategies to support product needs, sales tools, and customer needs ?Reporting and analysis: The Strategic Account Manager prepares regular reports on sales activities, sales performance, and competitive analyses to identify trends, opportunities, and challenges in order to make strategic adjustments. Provide weekly sales reports, forecast, pre/post travel reports, and monthly pipeline funnel?Budget responsibility: He or she manages the budget for the region and ensures that resources are utilized efficiently to achieve sales targets?Fields questions from customers and prospects on product functionality, availability, processes RFQs, generates quotes, pricing negotiations, and follows up to closure ?Meet or exceed established quotas for the assigned?Support trade shows, be involved in key organizations/groups, and have a strong background in social selling (LinkedIn)?Other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Architect / Technical Manager is responsible for leading and managing software development resources while remaining hands-on in the research, design, implementation, and support of... More software and data solutions. This role serves as a technical subject-matter expert and mentor, guiding development teams through the full software development lifecycle. Responsibilities include configuring and enhancing existing applications, coordinating testing and evaluation of new solutions, and collaborating closely with business partners, product owners, and cross-functional technical teams to deliver scalable, high-quality systems aligned with business objectives.DETAILED DESCRIPTIONLead development teams in the evaluation, design, development, and implementation of software solutionsManage the successful delivery of development work within each Sprint and Release, ensuring high-quality output, on-time execution, and alignment with product and business goalsCreate end-to-end technical designs for Warehouse Management System (WMS) functionality, including inbound, outbound, inventory processes, and API/EDI integrations between WMS, ERP platforms (e.g., SAP), and automation systemsPartner with product owners to understand business requirements and translate them into technical designs, code, unit tests, and defect resolutionsCoordinate and support training for personnel on information systems and applicationsDefine, document, and maintain application designs and system modificationsIdentify and direct solutions for complex challenges involving software, hardware, and system integrationsDiagnose and resolve failures within software systems and applicationsDesign real-time and batch system interfaces and data enrichment pipelines within a cloud-native data ecosystemGuide teams through all phases of the Software Development Life Cycle (SDLC), balancing technical solutions with business needsTroubleshoot production issues across all severity levels, tracking progress from identification through resolution while ensuring best practices are followedCollaborate with IT leadership, product owners, and business stakeholders to design and enhance cloud-based platform featuresAnalyze KPIs to measure the performance, reliability, and effectiveness of software and data solutionsRecommend improvements to programs, system routines, and quality control standardsPresent recommendations to leadership regarding the selection and implementation of hardware, software, and telecommunications solutionsStay current with emerging technologies, tools, and industry trendsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Desktop Support technician to support the ongoing efforts of Windows 11 upgrade for a large Hospital system in Philadelphia.We are a company committed to creating diverse and... More inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities is looking to bring on a BIM Designer. As part of the Civil CAD/BIM... More team, you will work on projects related to municipal water and wastewater treatment plants, including but not limited to major treatment plant expansions, regional water quality studies, and critical water reuse projects that will create sustainable and resilient water supplies for the world. This person will be responsible for drafting and design using Civil 3D for different elements of these projects. The Civil discipline specifically is in charge of design for all piping and industrial items outside of the water/wastewater facility, with the majority of that being related to underground piping and infrastructure. Knowledge of grading, pump stations, pressure networks, gravity networks, force mains, etc. is strongly preferred. The majority of this person's time will be spent designing, and coordinating with project leads and engineers. Lastly, this person will need a strong understanding of BIM as it relates to civil design. This role will be a 6-month contract-to-hire model, with the primary goal being a permanent conversion. This role can pay anywhere between $35-$53/hr, with permanent conversion salary coming in at or above that rate. This role has the option to be fully remote, with a preference for candidates open to a hybrid schedule in one of the company's many offices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less