Jobs

Insight Global is looking for a Bilingual (English and French) Customer Support Specialist to join a large HCM client on a permanent basis in Mexico. This role supports a high-volume customer care environment, assisting users with payroll- and HCM-related inquiries through inbound calls and emails. The ideal candidate brings strong customer service fundamentals, the ability to manage complex questions, and a customer-first mindset in a fast-paced setting.Key Responsibilities:-Serve as a primary point of contact for customers via inbound calls and email, supporting multiple service queues-Respond to payroll and HCM-related inquiries, resolving both straightforward and complex customer issues-Use internal systems and decision-support tools to research questions and provide accurate resolutions-Clearly explain outcomes and next steps, ensuring customers understand the resolution and relevant processes-Document all interactions accurately and efficiently in internal systems-Demonstrate empathy, professionalism, and active listening in every customer interaction-Navigate multiple systems while maintaining quality, accuracy, and service-level expectationsWe may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This role will focus on designing and improving data-driven user experiences, primarily centered around dashboards and analytics tools used to track and interpret performance data. Day to day, this person will create user flows, wireframes, and designs that translate complex datasets into intuitive, actionable insights. They will collaborate closely with product managers and engineers, participate in Agile ceremonies, and iterate on designs based on feedback. This individual will operate independently while partnering with the broader team to continuously improve usability, clarity, and effectiveness of data-focused experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

1 Feature EngineerFeature Development:? Design, build, and maintain curated features for ML models and analytics products.? Partner with data scientists, marketing team members, and advanced analytics to translate modeling needs into feature specifications and acceptance criteria.Feature Pipelines & Performance:? Implement scalable feature pipelines (batch/stream) using Databricks, pyspark, and spark SQL.? Optimize feature computation for cost and latency; ensure incremental processing and backfills are reliable.Data Quality, Lineage & Documentation:? Build automated checks for schema changes, missingness, outliers, and drift.? Maintain feature definitions, lineage, and usage documentation to enable reuse and governance.Operationalization:? Work with ML Ops to publish features to a feature store and enable consistent training/serving.? Support troubleshooting and root-cause analysis for feature-related incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Fuel Systems Engineer for a top Aerospace & Defense client supporting advanced aircraft development programs. This engineer will own the design, integration, and test of an aircraft fuel system, tackling complex technical challenges with innovative, practical solutions. The role includes technical leadership responsibilities?presenting results to stakeholders, coordinating project segments, guiding other engineers, and serving as a key technical interface with customers and government entities. If you thrive in fast-paced environments and enjoy solving high-impact engineering problems from concept through test, this is an exciting opportunity to help shape next-generation aircraft capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Mechanical Design Engineer 1 for a leading aerospace and defense client. This engineer will be responsible for the design and development of propulsion, fuel system, and test equipment hardware in a fast-paced, multidisciplinary environment. The role emphasizes hands-on mechanical design, CAD ownership of complex assemblies, and close collaboration with engineering, manufacturing, and test teams. This opportunity offers exposure to prototype and flight-adjacent hardware, technical leadership responsibilities, and the chance to contribute directly to cutting-edge aerospace propulsion programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Key Responsibilities?Design, develop, and maintain automation solutions using Python, APIs, Infrastructure-as-Code, and modern automation frameworks. ?Build and implement AI-powered workflows leveraging GenAI, Agentic AI frameworks, RAG architectures, and enterprise AI platforms. ?Automate provisioning, monitoring, troubleshooting, compliance validation, and remediation across network, cloud, and security environments. ?Partner closely with Network, Cloud, Security, and Infrastructure teams to identify and deliver automation opportunities. ?Develop integrations across enterprise platforms and operational tools.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client in the Spokane area is looking for a Mechanical Design Engineer to join their team. This person will be working on a team of 3 designers, a Senior Mechanical Engineer, and an Electrical Engineer. They will be responsible for supporting customer projects around custom design and prototype requests. This will include taking concepts through the product lifecycle from concept, design and prototyping to a finished product.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an Inside Sales Representative to join an established building materials company in Johns Creek, GA. This role will be direct hire and require candidates to report onsite 3 days a week (Tuesday-Thursday). The ideal candidate will have experience directly supporting full sales cycles and have hands on upselling experience. It is a conduit of communication between all parties involved in the sales process within the commercial and residential divisions. The sales representative will create demand for the company’s products through the effective use of lead follow-up, up-selling, competitive pricing and superior customer service that meets each customer?s unique set of project requirements. This role can compensate $50-65k + bonus, depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is looking to add a Quality Control Specialist to their team to help support their MRO for engine manufacturing in Miami, FL in creating route cost investigations and quality control investigations company wide. Responsibilities:?Conducting audits and inspections: Perform internal audits of maintenance, operational, and safety systems to ensure compliance with regulations, international standards and company policies, such as the Maintenance Policy Manual (MPM) and other international regulations.?Investigating issues: Investigate incidents and discrepancies, analyze trends, and take part in root cause analysis to prevent future occurrences and create reports?Ensuring regulatory compliance: Verify that all activities and documentation adhere to applicable aviation regulations safety standards, and other requirements.?Monitor adherence to QA process, identify gaps and work multiple teams to implement corrective and preventive actions?Implementing corrective actions: Follow up on, monitor, and ensure the timely completion of corrective and preventive actions identified during audits occurrence and SMS reporting.?Continuous improvement: Support the development and implementation of the company’s Safety Management System (SMS) and other continuous improvement initiatives. ?Implement programs, and procedures using statistical quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses?Quality Assurance support/liaison with the various areas such as operations, repair center, engineering etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Continuous Improvement Specialist will support the Transformation & Operational Excellence team in driving operational efficiency, business growth, and process optimization across the Miami facility for Insight Global’s client. This role focuses on identifying improvement opportunities, leading CI initiatives, and supporting day to day operational needs?not on quality engineering or regulatory compliance. The ideal candidate brings strong problem-solving capabilities, experience in Lean/CI methodologies, and the ability to partner with cross functional teams to streamline processes, reduce waste, and enhance productivity.Day to Day Responsibilities:?- Lead and facilitate Continuous Improvement initiatives that enhance quality, efficiency, and turnaround time.?- Lead Lean, Six Sigma, and Kaizen initiatives to improve engine disassembly, inspection, repair, assembly, and test processes.?- Identify bottlenecks and develop solutions to improve shop floor processes, workflow, and resource utilization.- Develop and maintain standard work, visual management systems, and process documentation.?- Track and report KPIs such as TAT, WIP levels, scrap/rework rates, labor efficiency, and on time delivery.?- Use statistical tools to identify trends, variation, and improvement opportunities.?- Build dashboards and reporting mechanisms to support daily management and decision making.?- Partner with key partners (quality, engineering, supply chain, production) to gather insight on processes to drive frontline ownership, validate process changes to initiate optimal performance. ?- Train employees in Lean fundamentals, problem solving, and standard work practices.?- Promote a culture of continuous improvement through coaching, workshops, and daily Gemba walks.?- Support implementation of 5S, visual controls, and workplace organization.?- Implement improvements that support business growth objectives and operational scalability.?- Review and update procedures, work instructions, and operational documentation as needed, ensuring clarity and alignment with improved processes.?- Track CI project performance, measure results, and report progress to leadership.?- Support facility layout improvements to optimize flow, space utilization, and productivity.?- Maintain documentation related to CI initiatives, project approvals, and internal communication (clarified from previous version).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

? Deliver the resolution of technical issues related to desktops, laptops, conference rooms, email, onboarding requests, and VPN.? Maintain and upgrade existing software and hardware.? Install, configure, and customize new software and hardware.? Resolve desktop, communication, and configuration issues, conduct root cause analysis for recurring issues, and implement preventive measures.? Troubleshoot and analyze intricate hardware and software problems, ensuring timely resolution.? Assist end-users in utilizing software features to resolve complex issues escalated from the helpdesk.? Provide phone/email support for calls from the Helpdesk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$28/hr to $33/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking to hire a Linux Admin/Test Engineer in the Hanover, MD, area. This individual will provide tier 2/tier 3 support for the end customer?s operational systems. On a day-to-day basis, this involves testing, troubleshooting, and analyzing issues that arise within their Linux, Windows, and virtual environments. Examples include, but are not limited to, executing PowerShell scripts, making DNS entries, assigning IP addresses, configuring Cisco routing tables and devices, and restarting VMware ESXi hosts.Compensation: $60.00/hr to $66.51/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Building and optimizing SQL Server stored procedures, views, and complex queries. Designing and developing ETL processes using non-Informatica approaches, whether that?s custom frameworks, scripting, or other enterprise-approved tooling. You?ll implement data transformation and processing logic for high-volume datasets, integrate data from multiple sources like files, APIs, and upstream systems, and handle data validation, reconciliation, and performance tuning. You?ll also support testing, deployment, and production validation of data pipelines, working alongside engineering and business teams to turn requirements into scalable solutions.Pay Rate: $50-$57We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Day-to-Day Responsibilities:? Oversee scheduling operations for a national team of ~50 providers, ensuring full coverage for telehealth visits? Build and release monthly schedules 30?60 days in advance, adjusting for demand, volume, and staffing gaps? Manage real-time schedule optimization, including overflow coverage, call-offs, and shift adjustments? Own payroll oversight, including timecard approvals, discrepancy resolution, and coordination with payroll teams? Analyze staffing and utilization data to improve efficiency, coverage, and cost management? Lead regular team meetings, check-ins, and performance conversations with direct reports? Partner with internal stakeholders (operations, HR, finance) to ensure smooth workforce operations? Develop and implement standardized processes around scheduling, payroll, and workforce planning? Maintain clear and consistent communication with team members regarding schedules, expectations, and updates? Support hiring, onboarding, and ongoing development of team membersOverview:The Provider Scheduler is responsible for overseeing the day-to-day workforce operations of a national telehealth provider team within a high-growth wellness organization. This role focuses on managing scheduling, payroll, and operational workflows to ensure seamless delivery of virtual services across multiple states.This individual will act as both a strategic leader and hands-on operator, driving efficiency across scheduling processes, ensuring accurate and timely payroll operations, and supporting a high-performing, distributed workforce. The Lead Practice Manager partners closely with cross-functional teams to optimize staffing models, improve utilization, and maintain operational excellence in a fast-paced environment.This is a non-clinical leadership role focused entirely on operational execution, team leadership, and process optimization within a telehealth setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a fully remote Denials Specialist to support a Healthcare AI client. This is a part-time opportunity working approximately 10?20 hours/week where candidates will leverage their denials and appeals expertise to evaluate and improve AI-driven denial resolution strategies. This role is highly analytical and requires a strong understanding of payer requirements, denial root causes, and effective appeal strategies across multiple payer types. Laptop and equipment will be provided.Shift Times: Flexible scheduling within Monday-Friday, 9am-8pm PST (can’t work weekends)(must be available 10-20 hours/week from 9am-8pm PST // ideal for individuals seeking additional income)Duration: 3-month contract (potential to extend)Responsibilities:? Review denied claims and evaluate AI-generated denial analysis and appeal recommendations? Assess the quality, logic, and persuasiveness of AI-generated appeal strategies across various denial types (medical necessity, authorization, coding, technical, etc.)? Identify discrepancies where AI recommendations diverge from effective real-world denial management practices? Analyze and explain successful appeal strategies, including payer-specific nuances and documentation requirements? Evaluate appealability and determine optimal approach based on denial type, payer guidelines, and supporting documentation? Provide detailed reasoning behind appeal strategies to help improve AI decision-making models? Identify patterns and trends across denials to highlight systemic issues impacting reimbursement? Partner with product and GTM teams to critique presentations and provide subject matter expertise on denial workflows and payer behaviorWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Our customer is seeking a highly experienced Machine Learning / AI Engineer (8+ years) to design, develop, and operationalize predictive models that identify track nonconformities across a metropolitan subway system.This role will work within a Google Cloud Vertex AI environment, leveraging multi-modal sensor data (vibration, audio, location) captured via Pixel-based hardware kits on revenue cars, along with ground-truth defect data from MTA?s Hexagon (HxGN) system. The ideal candidate will play a critical role in advancing the TrackInspect application by delivering production-grade ML solutions for predictive maintenance and anomaly detection. Key ResponsibilitiesPerform advanced feature engineering on sensor and operational datasets to identify patterns associated with known track defects in HxGNRefactor and enhance existing prototype ML models for pilot and production-scale deploymentUtilize Vertex AI Workbench to train, retrain, version, and track ML models, experiments, and performance metricsConduct hyperparameter tuning, model validation, and optimization to improve nonconformity prediction accuracyDeploy models for daily batch inference, integrating with pipeline-driven sensor data ingestion systemsImplement model monitoring, alerting, and feedback loops using Track Inspector inputs within HxGNDesign and maintain CI/CD pipelines and multi-environment deployment strategies for ML lifecycle managementBuild and maintain BigQuery-based prediction views, including location metadata, prediction outputs, and user feedback fieldsEvaluate model outputs against known defect datasets and present findings in model evaluation sessions with MTA stakeholdersCollaborate cross-functionally with engineering, data, and business teams to improve model performance and usabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a fully remote Clinical Documentation Improvement (CDI) Specialist to support a Healthcare AI client. This is a part-time opportunity working approximately 10?20 hours/week where candidates will leverage their CDI expertise to evaluate, validate, and improve AI-driven documentation improvement strategies. This role is highly analytical and requires a strong understanding of inpatient documentation, DRG methodologies, and compliant query practices. Laptop and equipment will be provided.Shift Times: Flexible scheduling within Monday-Friday, 9am-8pm PST (can’t work weekends)(must be available 10-20 hours/week from 9am-8pm PST // ideal for individuals seeking additional income)Duration: 3-month contract (potential to extend)Responsibilities:? Review inpatient medical records and evaluate AI-generated CDI recommendations for documentation improvement opportunities? Assess the accuracy, reasoning quality, and compliance of AI-identified CDI queries? Identify gaps where AI recommendations diverge from compliant CDI practices and explain discrepancies? Analyze clinical documentation to identify CC/MCC opportunities, severity of illness (SOI), and risk of mortality (ROM) indicators? Provide detailed clinical reasoning behind documentation improvement opportunities to help enhance AI modeling and outputs? Ensure queries are compliant, non-leading, and appropriately structured to maintain positive provider relationships? Partner with product and GTM teams to critique presentations and provide subject matter expertise on CDI workflows and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

– Research, investigate and determine potential root cause of technical issues, using existing web portals, tools, dashboards to identify and engage correct teams to expedite resolution for deployed restaurant technology solutions. – Follow-up and ensure effective communication, resolution, and closure of requests. Drive engagement with vendors, onsite contacts, and all other stakeholders to expedite and restore services. – Complete proactive monitoring processes to ensure ongoing health and stability of restaurant technology solutions ? using web portals, tools, dashboards, and existing vendor/escalation point support teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a fully remote Clinical Registry Data Abstractor to support a Healthcare AI client. This is a part-time opportunity working approximately 10?20 hours/week where candidates will apply their clinical registry expertise to review, abstract, and validate patient data while partnering closely with AI product teams. This role is highly detail-oriented and analytical, requiring a strong understanding of registry guidelines, clinical documentation, and abstraction workflows. Laptop and equipment will be provided.Shift Times: Flexible scheduling within Monday-Friday, 9am-8pm PST (can’t work weekends)(must be available 10-20 hours/week from 9am-8pm PST // ideal for individuals seeking additional income)Duration: 3-month contract (potential to extend)Responsibilities:? Abstract clinical cases for one or more registries such as Stroke, Chest Pain?MI, CathPCI, TVT, LAAO, and others? Review patient charts within the EHR to identify required data elements based on current registry specifications? Evaluate and validate AI-generated abstraction recommendations and input finalized data into the abstraction workflow? Accurately document data sources and ensure compliance with registry standards and guidelines? Provide clear explanations of abstraction decisions and clinical reasoning to internal product teams to enhance AI performance? Identify inconsistencies or gaps between AI recommendations and registry best practices? Partner with GTM and product teams to provide subject matter expertise and critique clinical presentationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.