International Staffing & Professional Services Company in Thunder Bay, Ontario

Insight Global is looking for an Incident Response Consultant to join a large banking client on a 6-month contract with potential extension, working hybrid in downtown Toronto (2 days/week onsite, Wednesday as a core day). The successful candidate will support the Global Security Operations Center (GSOC) and play a key role in evaluating cybersecurity tooling and onboarding initiatives tied to monitoring and response programs.This individual will spend approximately 60% of their time reviewing security-related projects (including AI and cybersecurity tooling changes) to determine whether tools should be integrated into the organization?s monitoring ecosystem. This includes reviewing security architecture diagrams, assessing risks, and ensuring data from tools is properly routed into centralized platforms. The remaining 40% of the role will focus on log onboarding and log quality?ensuring the right telemetry is captured within SIEM and UEBA platforms, identifying gaps, and validating detection and investigation capabilities. This is a highly collaborative role involving coordination across multiple technical and business teams. Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Servicing Analyst for a 1-year contract with a major banking client in downtown Toronto. The Servicing Analyst will provide loan servicing and monitoring support for corporate and commercial lending portfolios, ensuring all activities comply with credit agreements, policies, and guidelines. This role involves executing routine transactions within service-level agreements, resolving customer issues, and completing key administrative tasks to support smooth operations. The analyst will collaborate across teams to deliver accurate loan servicing, prepare customer notifications and billings, process transactions such as loan advances and wire transfers, and contribute to process improvements, change management initiatives, and training development.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Digital Product Manager to lead assigned initiatives and features within the Money Movement Pod of the Retail Assisted Channels Platform for a Big 5 banking client. The platform enables frontline employees to help customers access, deposit, and move funds while balancing customer and employee experience with financial and risk controls.Working within the vision, roadmap, and strategic direction established by the Senior Product Owner, the successful candidate will independently lead meaningful pieces of work from discovery through production rollout. This is a hands-on product delivery role, rather than a coordinator or supporting Business Analyst position, requiring strong transactional knowledge, technical aptitude, and the ability to drive work across business, experience, and technology teams.The portfolio includes cheque deposits and processing, cheque holds and SmartHolds, funds availability, payment controls, and the modernization of existing money movement capabilities across both the user experience and underlying technology.Key Responsibilities:? Independently lead assigned initiatives from discovery and experience definition through requirements, design, backlog readiness, sprint delivery, testing, production validation, pilot, and rollout.? Develop a strong understanding of transaction flows, including deposits, payments, holds, reversals, exceptions, financial controls, and downstream impacts.? Define the end-to-end platform experience in partnership with Designers, Content specialists, Business Analysts, business sponsors, Technology, and QA.? Translate business and user needs into clear product requirements, epics, features, user stories, and acceptance criteria.? Own backlog readiness and prioritize sprint-ready work within the roadmap and priorities established by the Senior Product Owner.? Lead product refinement, PO reviews, sprint reviews, product acceptance, and other Agile product ceremonies.? Work closely with Technology to understand how frontline experiences interact with APIs, back-end systems, and complex platform integrations.? Make day-to-day product and scope decisions while escalating material trade-offs, experience concerns, risks, or blockers when required.? Guide business and product testing strategies, ensuring end-to-end journeys, exception scenarios, and critical transaction paths are appropriately validated.? Coordinate UAT and production validation, assessing defects and experience gaps from a business and product perspective.? Develop and lead pilot and rollout strategies, including readiness criteria, success measures, frontline feedback, and recommendations for broader deployment.? Track delivery against committed milestones and proactively resolve issues, dependencies, and experience gaps.? Communicate status, risks, decisions, dependencies, and recommended paths forward to the Senior Product Owner and key stakeholders.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.