An International Staffing & Professional Services Company Serving Peoria, Illinois

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.We?re building inclusive ways to support professional and personal development while strengthening the trust we?ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to ?go for it? and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.Sound like the place for you? Join us!The Client Experience team is hiring a Relationship Manager to join Cboe Data Vantage?s global Client Experience organization.As a Relationship Manager, Client Experience, you will own a dedicated book of Data Vantage client accounts ? driving retention, expansion, and long-term client success across the market data, index, and options risk and market analytics product lines. You will be the named point of contact for a tiered portfolio of accounts, responsible for the full post-sale relationship: proactive engagement, renewal management, usage monitoring, and surfacing expansion opportunities in close partnership with Sales. This role sits at the intersection of commercial strategy, client relationships, and product intelligence within one of Cboe?s highest-growth businesses.Responsibilities?Book of Business Ownership ? Serve as the named Relationship Manager for an assigned, tiered portfolio of accounts, ensuring each client has structured coverage appropriate to its size and complexity.?Retention & Renewals ? Own the renewal process across your portfolio, engaging proactively well ahead of contract dates to minimize churn and identify at-risk accounts early.?Churn & Off-boarding Insights ? Follow up with recently off-boarded clients to understand termination reasons, feeding those insights back into retention strategy and product intelligence.?Usage & Health Monitoring ? Track client usage trends across your book, flagging underutilization risk and surfacing expansion signals.?Client Engagement ? Maintain a consistent cadence of client touchpoints, including regular check-ins and quarterly business reviews, tailored to each account?s tier.?Escalation & Internal Navigation ? Act as the client?s advocate on complex issues, coordinating across Product, Technology, Operations, Legal, and Compliance to drive timely resolution.?Commercial Alignment ? Partner closely with Sales to identify and pass qualified expansion leads, ensuring a seamless handoff throughout the client lifecycle.?Proactive Client Outreach ? Stay ahead of new product features and enhancements relevant to each client type, and reach out directly to drive awareness and adoption. Lead or assist in the execution of the communication strategy for enhancements/changes made to products, policies, and fees ? understanding the impact by client type.?Product Intelligence ? Serve as a voice of the client into product teams, systematically surfacing feedback, unmet needs, and market signals from day-to-day client interactions ? including through client feedback surveys run in partnership with internal teams.?Client Experience Contribution ? Help identify and improve friction points across the client journey ? from onboarding and adoption through renewal ? and contribute to the team?s broader client-centricity efforts.?Onboarding ? Assist with onboarding new clients across products, including completing order forms and agreements, product training and understanding use cases, and addressing questions around fee?Operational Excellence ? Maintain strong CRM discipline, keep at-risk account status current, follow up on billing delinquencies within your book, and report consistently against key portfolio metrics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is looking for a NOC Technician to sit fully onsite at Scott AFB, or Hill AFB. This role is responsible for supporting day-to-day network operations within a mission-critical environment, including the configuration, monitoring, analysis, and troubleshooting of customer circuits across optical transport systems, multiplexers, routers, and switches. They will perform real-time circuit restoration and alternate routing during planned and unplanned outages to maintain customer connectivity and minimize operational impact. Responsibilities include proactively monitoring network performance and alarms, executing hardware and software changes, managing service-impacting incidents, and documenting all troubleshooting and resolution activities. The position works closely with internal teams, government agencies, and customers to ensure maximum network availability while assessing and resolving complex issues.Compensation:$28/hr to $32/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Copilot said:This Software Engineer will be responsible for designing, developing, testing, and supporting software applications with a strong focus on Python development in a Linux environment. Day-to-day responsibilities include building and maintaining REST APIs, developing solutions that parse, generate, and validate JSON data, and collaborating with team members using Git and Bitbucket for source code management and version control. The role also requires troubleshooting and deploying applications on Linux-based systems while working closely with networking teams to support and enhance IP network functionality. Candidates should have a solid understanding of networking concepts, including experience with routing protocols such as BGP, OSPF, IS-IS, and static routing, as well as familiarity with service provider or enterprise network environments utilizing Cisco ESR/ASR and/or Juniper routing platforms. The ideal candidate combines strong software engineering skills with a networking background, enabling them to develop solutions that integrate seamlessly with complex network infrastructures.Compensation:$35/hr to $41/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.