An International Staffing & Professional Services Company in Elgin, Illinois

Position OverviewAsh Pallet Management is seeking a hands-on HR & Quality Manager to support warehouse and shop operations. This role will lead HR functions for hourly and shop employees, while also owning quality, safety, and OSHA compliance initiatives across production and warehouse environments.This is a highly visible role ideal for someone who thrives in a fast-paced, operational setting and can balance people leadership with regulatory and quality oversight.Key ResponsibilitiesHuman Resources LeadershipServe as the primary HR leader for warehouse and shop employeesManage full-cycle HR responsibilities including:Employee relations and conflict resolutionRecruiting, onboarding, and retention strategies for hourly workforceCoaching front-line supervisors on performance managementEnsure compliance with company policies, employment laws, and HR best practicesLead disciplinary actions, investigations, and documentation processesSupport workforce planning and staffing needs for operationsQuality ManagementDevelop, implement, and maintain quality standards for warehouse and shop operationsMonitor production processes to ensure adherence to company and customer specificationsConduct routine audits and inspections within the facilityIdentify process improvement opportunities to reduce defects and increase efficiencyPartner with operations leadership to drive continuous improvement initiativesSafety & OSHA ComplianceLead all safety programs and ensure full OSHA compliance across the siteConduct safety training, toolbox talks, and employee educationManage incident reporting, root cause analysis, and corrective actionsMaintain safety documentation and ensure regulatory readinessProactively identify hazards and implement preventative measuresDrive a culture of safety accountability across all levels of the organizationOperational PartnershipCollaborate closely with warehouse and shop leadership to support day-to-day operationsAct as a bridge between HR and Operations to align workforce and production goalsSupport leadership with performance metrics, reporting, and labor insightsParticipate in leadership meetings and strategic planningKey CompetenciesStrong leadership and communication skillsHands-on, proactive mindsetAbility to balance compliance, people, and operations prioritiesDetail-oriented with a focus on risk mitigation and process improvementComfortable in fast-paced, labor-intensive environmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

? Deliver the resolution of technical issues related to desktops, laptops, conference rooms, email, onboarding requests, and VPN.? Maintain and upgrade existing software and hardware.? Install, configure, and customize new software and hardware.? Resolve desktop, communication, and configuration issues, conduct root cause analysis for recurring issues, and implement preventive measures.? Troubleshoot and analyze intricate hardware and software problems, ensuring timely resolution.? Assist end-users in utilizing software features to resolve complex issues escalated from the helpdesk.? Provide phone/email support for calls from the Helpdesk.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

?Service once customer location with the following specific responsibilities:?Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted?Resolve customer problems promptly to retain and promote customer loyalty.?Identify continuous improvement opportunities in productivity, process, and cycle timeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.