An International Staffing & Professional Services Company in Elgin, Illinois

We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client?s team in the education space. This is an exciting opportunity to support a mission-driven organization that is transforming the way students and educators engage with technology.As the first point of contact for users, you will play a critical role in delivering a seamless support experience. You?ll be trained on proprietary systems and tools, but we?re looking for someone who already brings a solid foundation in technical troubleshooting, a proactive mindset, and a passion for helping others.Open Shift Times:- 12AM – 9AM Wed – Sunday – 9AM – 6PM – Monday – Friday- 12PM – 9PM Monday – Friday- 9AM – 6PM – Wed – SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Senior Automation Test Engineer to support DoW application modernization. The role supports cloud-hosted applications built with Ruby and TypeScript and focuses on managing functional API, performance and building regression testing using Java, and Selenium in tandem with JMeter, POSTMAN, and Cucumber. You will support fast-paced Agile teams by validating releases through CI/CD pipelines and maintaining effective test plans and suites for manual and automated testing.Key Responsibilities:Test Planning & StrategyDevelop and maintain test plans, strategies, suites, artifacts, and cases for manual and automated testing.Define testing scope, objectives, entry/exit criteria, and risk-based approaches for each release and sprint.Estimate testing effort to support sprint planning, release scheduling, and resource forecasting.Maintain traceability between requirements, test cases, and defects using JIRA and Confluence.Improve test documentation, templates, and standards as application architecture and mission needs evolve.Manual & Automated TestingExecute manual and automated tests across functional, regression, integration, system, and user acceptance scenarios.Design, develop, and maintain automated test scripts and frameworks for web and mobile applications.Perform API, performance, and load testing to validate secure data exchange, scalability, and stability under operational demand.Conduct security-focused testing aligned with DISA STIGs, RMF requirements, and DoD application security standards.Use AWS cloud knowledge to shape cloud-native test strategies and validate AWS-hosted application behavior.Agile DevSecOps IntegrationParticipate in Agile ceremonies as a senior contributor, including planning, refinement, standups, reviews, and retrospectives.Integrate automated testing into CI/CD pipelines to enable continuous testing and rapid feedback.Collaborate with developers, business analysts, and product owners to clarify acceptance criteria, identify testable requirements, and shift quality left.Provide testing input during requirements analysis and design reviews to identify gaps, ambiguities, and testability concerns.Communicate quality risks, testing status, technical findings, and release readiness clearly to technical and non-technical stakeholders.Salary: $120,000-145,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Responsibilities include: Whip Preparation Stage, unwrap, and phase-tape whips (primary/secondary) prior to deployment. Tap Box Installation Install or replace tap boxes. Run whips from tap boxes to RPDUs/PMDUs. Whip Installation & Dressing Route, secure, and dress whips. Cut zip-tie tails flush to eliminate safety hazards. Power Validation & Failover Testing Validate A-side, B-side, and dual-source power. Confirm independent load support for each rack. Grounding Install server grounding leads. Connect to continuous row grounding infrastructure. Colocation Housekeeping Perform pre- and post-work cleanup. Remove packaging and debris. Maintain clear egress paths. Safety & Operational Execution Safe operation of MEWPs and rolling stairs. Work in tight/critical-space environments. Maintain situational awareness of cords, equipment, site access requirements, and escalation procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.