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Sep 25, 2024

Dallas, TX

|

Help Desk

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":383024,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7436363636364,"Longitude":32.8168181818182,"Distance":null},"State":"Texas","Zip":"75220","ReferenceID":"PIT-736757","PostedDate":"\/Date(1727288236000)\/","Description":"Insight Global is seeking an IT Tech for a large retail client sitting on-site in Dallas, Tx. The IT Techs will be working in a warehouse environment and have several key responsibilities on a daily basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Problem ResolutionRespond to level 1 help desk requests, escalate as neededFix/Repair Device issues: stations, laptops, iPods, printers, phonesFix/Repair Networking issues: WIFI/Wired connectivity issuesEnsure accurate communication via tickets, ticket resolutionUser ManagementUser ID Creation/Management and issue resolutionEmail Creation/Management and issue resolutionSecurity Card (building access) Creation/Management and issue resolutionDevice Management New Equipment Rollout/Setup: stations, laptops, iPods, printersClient VPN installApplication Helpdesk/SupportRe-open purchase ordersDelete item profilesGenerate missing return labelsCreate/generate missing commercial invoicesFix/Repair order/shipping issuesPerform other duties as assigned","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an IT Tech for a large retail client sitting on-site in Dallas, Tx. The IT Techs will be working in a warehouse environment and have several key responsibilities on a daily... basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 03, 2024

Denver, CO

|

Managerial / Professional

|

Perm

|

$120k - $140k (estimate)

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A supply chain automation company in Denver, CO is looking for an IT Manager to join their team. This position is onsite in their office 5 days a week and requires determination and optimism! This... company is building software products to enable businesses to be more economically and environmentally sustainable by digitally transforming the supply chain. This person will help to define the frontier of logistics optimization, supply prediction, and demand prediction. This role will require a significant time commitment (65+ hours/week) and is looking for someone that is interested in working long hours to complete projects, hit goals and disrupt the status quo! If you are looking to be a part of a company that mission driven, values creative solutions and hard work, then this is the role for you! This particular role is entrepreneurial in nature; hence it requires candidates who can develop a full picture of the business problem to ship end-to-end solutions.This person will manage the company's IT systems to ensure that software and computer hardware, along with networks and servers perform at a high level of effectiveness. This person will lead the technical onboarding of teammates (email, Slack, Salesforce, MS 365, Figma, etc.) and will maintain security and audibility to streamline access to the technology. This person will lead the organization through all IT related planning, projects, help desk incidents, and issues with the company's IT systems. This person will also be responsible for the inventory, budget, and purchasing of software and hardware resources while developing and implementing an active maintenance and upgrade/update schedule. This person will manage one or more direct reports, vendors, and contractors. This position is paying between $100K-$120K annually. If this sounds like the job for you, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 23, 2024

Hartford, CT

|

Project Manager

|

Contract-to-perm

|

$61 - $76 (hourly estimate)

{"JobID":382464,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-72.6753,"Longitude":41.7855727272727,"Distance":null},"State":"Connecticut","Zip":"06103","ReferenceID":"HTD-736018","PostedDate":"\/Date(1727122554000)\/","Description":"An insurance employer is seeking an IT Program Manager to join their team in Hartford, CT. The preference would be to have this candidate come on-site twice a week, but the team is flexible on location in order to find the right person. This position is open because additional help is needed within the PMO. This IT Program Manager will be tasked with managing an entire program or multiple mid-large scale projects simultaneously. The majority of the projects will be centered around application development and major enhancements, but there may be some infrastructure based work as well. The majority of these projects will be run in Agile. The IT Program Manager will be responsible for creating and managing project plans, using Planview to track and manage project financials and resource allocation, and work within the Agile tool Azure DevOps to create and manage project artifacts. This person will be involved in facilitating Agile meetings, ceremonies, and retrospectives. They will work cross functionally with the various project teams to ensure needs are met and the project is being properly managed. This resource must have exemplary communication skills, be self-motivated and have high attention to detail.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Program Manager","City":"Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6+ years of experience as an IT Program Manager10+ years of experience as a Sr IT Project Manager with oversight to mid-large scale projects simultaneouslyManaged various application development and major enhancement upgrade projectsExperience with Planview, Clarity, or other enterprise PPM tool to track project financials and resource allocationExperience with an Agile tool such as Azure DevOps, Jira, or Rally","Skills":"Experience within the insurance industryLocal to Hartford, CT and able to come onsite 2x per week","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":76.0000,"SalaryLow":60.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An insurance employer is seeking an IT Program Manager to join their team in Hartford, CT. The preference would be to have this candidate come on-site twice a week, but the team is flexible on... location in order to find the right person. This position is open because additional help is needed within the PMO. This IT Program Manager will be tasked with managing an entire program or multiple mid-large scale projects simultaneously. The majority of the projects will be centered around application development and major enhancements, but there may be some infrastructure based work as well. The majority of these projects will be run in Agile. The IT Program Manager will be responsible for creating and managing project plans, using Planview to track and manage project financials and resource allocation, and work within the Agile tool Azure DevOps to create and manage project artifacts. This person will be involved in facilitating Agile meetings, ceremonies, and retrospectives. They will work cross functionally with the various project teams to ensure needs are met and the project is being properly managed. This resource must have exemplary communication skills, be self-motivated and have high attention to detail.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 26, 2024

Chicago, IL

|

Help Desk

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":383082,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.6272727272727,"Longitude":41.9131818181818,"Distance":null},"State":"Illinois","Zip":"60642","ReferenceID":"PIT-736763","PostedDate":"\/Date(1727338606000)\/","Description":"Insight Global is seeking an IT Tech for a large retail client sitting on-site in Chicago, IL. The IT Tech will be working in a warehouse environment and have several key responsibilities on a daily basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Problem ResolutionRespond to level 1 help desk requests, escalate as neededFix/Repair Device issues: stations, laptops, iPods, printers, phonesFix/Repair Networking issues: WIFI/Wired connectivity issuesEnsure accurate communication via tickets, ticket resolutionUser ManagementUser ID Creation/Management and issue resolutionEmail Creation/Management and issue resolutionSecurity Card (building access) Creation/Management and issue resolutionDevice Management New Equipment Rollout/Setup: stations, laptops, iPods, printersClient VPN installApplication Helpdesk/SupportRe-open purchase ordersDelete item profilesGenerate missing return labelsCreate/generate missing commercial invoicesFix/Repair order/shipping issuesPerform other duties as assigned","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an IT Tech for a large retail client sitting on-site in Chicago, IL. The IT Tech will be working in a warehouse environment and have several key responsibilities on a daily... basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 09, 2023

North Las Vegas, NV

|

Desktop Support

|

Contract-to-perm

|

$31 - $39 (hourly estimate)

{"JobID":322071,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-115.116272727273,"Longitude":36.2142727272727,"Distance":null},"State":"Nevada","Zip":"89030","ReferenceID":"CLV-663613","PostedDate":"\/Date(1699524974000)\/","Description":"*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Tech","City":"North Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Bachelors degree or equivalent experienceoAssociates in IT or related field *1-2 years experience in IT Service Desk SupportoExperience around IT troubleshootingBoth hardware and software *High level of customer service/communication skills","Skills":"*Experience in the following:oMicrosoft Active DirectoryoMicrosoft 10+ operating systemsoServiceNow ticketing system/technology tracking *General understanding of LAN/WAN troubleshooting *Proactive performance monitoring with system management and monitoring systems (Splunk, PRTG, SNMP/NetFlow, SCCM, OpsManager, etc..)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 18, 2024

San Antonio, TX

|

Technical Advisor

|

Perm

|

$60k - $80k (estimate)

{"JobID":381536,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-98.4910909090909,"Longitude":29.4675454545455,"Distance":null},"State":"Texas","Zip":"78216","ReferenceID":"SAT-734982","PostedDate":"\/Date(1726658221000)\/","Description":"The Customer Support Manager will serve as the main point of contact and advocate for clients of a growing managed service provider. By gaining an understanding of their business model and market approach, the manager will address client technical and business needs, ensuring they receive exceptional customer service for service delivery and active projects. This role involves close collaboration with clients, internal teams, and leadership to deliver outstanding service and support at a rapidly growing company.Day-to-day: Develop technology roadmaps to ensure their infrastructure meets their technology requirements and needs. Prepare and conduct Quarterly Business Reviews with clients to provide information and status related to contract changes, service delivery, project schedule and impacts, infrastructure performance health, technology refreshes, and future technology planning. Communicate with clients through strategic calls and meetings between QBRs to ensure their service needs and expectations are being addressed and met. Initiate client equipment and service orders and work with the MS Technical team to ensure delivery milestones are met and communicated to the Customer. Participate in weekly or on-demand project meetings with the MS technical team to review project schedules, risks, and issues impacting critical milestones and communicate timely updates to the customer. Work with the MS Admin and Sales team to initiate client purchasing requests, ensure equipment is scoped and priced while maintaining required marginsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Support Manager- IT","City":"San Antonio","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Associate\u0027s degree from two-year college or technical school; or related experience Familiarity with task and deliverable based project management tools. Basic understanding of IT Proficiency using the Microsoft Office Suite. Experience communicating with team members and clients","Skills":"Certification in project management (Agile, PMP)Experience work with a managed service provider","Industry":"Technical Advisor","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Customer Support Manager will serve as the main point of contact and advocate for clients of a growing managed service provider. By gaining an understanding of their business model and market... approach, the manager will address client technical and business needs, ensuring they receive exceptional customer service for service delivery and active projects. This role involves close collaboration with clients, internal teams, and leadership to deliver outstanding service and support at a rapidly growing company.Day-to-day: Develop technology roadmaps to ensure their infrastructure meets their technology requirements and needs. Prepare and conduct Quarterly Business Reviews with clients to provide information and status related to contract changes, service delivery, project schedule and impacts, infrastructure performance health, technology refreshes, and future technology planning. Communicate with clients through strategic calls and meetings between QBRs to ensure their service needs and expectations are being addressed and met. Initiate client equipment and service orders and work with the MS Technical team to ensure delivery milestones are met and communicated to the Customer. Participate in weekly or on-demand project meetings with the MS technical team to review project schedules, risks, and issues impacting critical milestones and communicate timely updates to the customer. Work with the MS Admin and Sales team to initiate client purchasing requests, ensure equipment is scoped and priced while maintaining required marginsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 17, 2024

Houston, TX

|

Business Analysis

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":381292,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-95.3664545454545,"Longitude":29.7691818181818,"Distance":null},"State":"Texas","Zip":"77002","ReferenceID":"SFR-734583","PostedDate":"\/Date(1726575395000)\/","Description":"We are looking for a Business Analyst to work for a leader in the distribution business of oil and gas. In this role you will be a Business Analyst working cross functionally with multiple teams. In this role you will be supporting different IT technologies and ensuring product roadmaps are being met. You will integrate into a scrum team that executes on two week sprints. You will be writing user stories, creating business cases and working to hit project deadlines. We need this individual to be attentive to detail, willingness to hit ground running and be a go-getter. Evaluating current business processes and identifying potential areas for improvementGathering insights about issues that need resolving or processes that can be improvedRecommending organizational changes, such as new systems or proceduresTraining and coaching staff membersCollaborating with managers and executives to ensure changes are effectiveIdentifying technical requirements and then prioritizing themIdentifying business requirementsDefining IT business requirements and goalsCreate requirement Traceability MatrixCreate Process WorkflowsFacilitating communication between IT and businessEnsuring follow-throughWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Business Analyst","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2-5 years experience Junior BA Experience Agile experience (fundamental and agile)Requirement gathering and testing and working with other businesses internally - Experience writting user stories, no functional and functional requirements- Facilitating requirement workshops- Build process workflowsExcellent oral and written communication","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking for a Business Analyst to work for a leader in the distribution business of oil and gas. In this role you will be a Business Analyst working cross functionally with multiple teams. In... this role you will be supporting different IT technologies and ensuring product roadmaps are being met. You will integrate into a scrum team that executes on two week sprints. You will be writing user stories, creating business cases and working to hit project deadlines. We need this individual to be attentive to detail, willingness to hit ground running and be a go-getter. Evaluating current business processes and identifying potential areas for improvementGathering insights about issues that need resolving or processes that can be improvedRecommending organizational changes, such as new systems or proceduresTraining and coaching staff membersCollaborating with managers and executives to ensure changes are effectiveIdentifying technical requirements and then prioritizing themIdentifying business requirementsDefining IT business requirements and goalsCreate requirement Traceability MatrixCreate Process WorkflowsFacilitating communication between IT and businessEnsuring follow-throughWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 12, 2024

Englewood, CO

|

Managerial / Professional

|

Contract-to-perm

|

$38 - $48 (hourly estimate)

{"JobID":380574,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-104.964,"Longitude":39.6508181818182,"Distance":null},"State":"Colorado","Zip":"80111","ReferenceID":"DEN-733809","PostedDate":"\/Date(1726165015000)\/","Description":"An entertainment company in Greenwood Village is seeking an IT Support Manager to join their team! This individual will be responsible for hiring, training, and developing the team to meet the unique demands of the entertainment and media industry. They will oversee daily IT support operations, manage service desk activities, resolve complex technical issues, and ensure exceptional service levels. Utilizing a user-centric approach, they will provide outstanding customer service and support requests promptly. Additionally, they will develop and oversee budgets related to IT support operations, ensuring cost-effective solutions without compromising service quality. This person will also analyze and monitor KPI\u0027s and service metrics to identify areas for improvement and performance tracking. This role requires availability after hours and weekends as needed and carrying a mobile device with the potential for rotating on-call duty. This role offers an hourly rate of $48/hr. If this sounds like the right fit for you, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Manager","City":"Englewood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7-10 years of experience in IT Support, with a minimum of 3-5 years of experience in a leadership role.Proficiency in Windows and Linux operation systems.Understanding of TCP/IP and networking.Working knowledge of W3C web standards and guidelines.Bachelor\u0027s degree in Information Technology, Computer Science, or a related field.","Skills":"Advanced certifications (e.g. ITIL, CompTIA A+)Experience in the media or entertainment industryIn depth understanding of ITIL framework and service management practices.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An entertainment company in Greenwood Village is seeking an IT Support Manager to join their team! This individual will be responsible for hiring, training, and developing the team to meet the unique... demands of the entertainment and media industry. They will oversee daily IT support operations, manage service desk activities, resolve complex technical issues, and ensure exceptional service levels. Utilizing a user-centric approach, they will provide outstanding customer service and support requests promptly. Additionally, they will develop and oversee budgets related to IT support operations, ensuring cost-effective solutions without compromising service quality. This person will also analyze and monitor KPI's and service metrics to identify areas for improvement and performance tracking. This role requires availability after hours and weekends as needed and carrying a mobile device with the potential for rotating on-call duty. This role offers an hourly rate of $48/hr. If this sounds like the right fit for you, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 03, 2024

Harvey, IL

|

Managerial / Professional

|

Perm

|

$140k - $150k (estimate)

{"JobID":384542,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.632,"Longitude":41.6003636363636,"Distance":null},"State":"Illinois","Zip":"60426","ReferenceID":"CHI-738878","PostedDate":"\/Date(1727968584000)\/","Description":"Lead IT operational planning, including cybersecurity.Allocate resources and define requirements for new technologies.Manage IT systems deployment, maintenance, and upgrades.Conduct cost/benefit analyses for IT spending.Oversee IT hardware, software, and equipment management.Manage IT staff and third-party providers.Ensure compliance and manage KPIs and SLAs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Operations Manager","City":"Harvey","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years in IT, 5+ years in management.Experience with Microsoft OS, Meraki, Cisco networks, and cloud computing.Knowledge of data protection laws (e.g., GDPR).BS/BA in Computer Science or related field required.Experience with Jira, Confluence, and ITIL framework","Skills":"Experience in the car parts industry","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Lead IT operational planning, including cybersecurity.Allocate resources and define requirements for new technologies.Manage IT systems deployment, maintenance, and upgrades.Conduct cost/benefit... analyses for IT spending.Oversee IT hardware, software, and equipment management.Manage IT staff and third-party providers.Ensure compliance and manage KPIs and SLAs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 13, 2024

Fort Lauderdale, FL

|

Administrative Assistant

|

Perm

|

$95k - $110k (estimate)

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Provide leadership across the company, and work with regional business and IT managers in identifying, evaluating, coordinating, implementing, and measuring/monitoring new and ongoing ideas/initiatives, continuous process improvement activities and specific focus on cost reduction opportunities.Tasks: Lead the strategy for the IT \u0026 Telecom North America category. Develop and maintain thorough knowledge of relevant supply markets, proactively scout for new suppliers. Develop and implement regional sourcing strategies, utilizing state of the art sourcing practices and anticipate market evolutions. Manage regional sourcing initiatives (from demand analysis to contract implementation) including preparation and leading of supplier negotiations. Support country and global sourcing initiatives and projects (from demand analysis to contract implementation). On-going contract management and follow-up on major projects. Conduct regular benchmarking and performance/risk evaluations of strategic local, regional and global suppliers and establish corresponding improvement plans. Establish and manage good working relationships with business partners on a country, regional and global levels. Meet with IT/Telecom and business unit executives regularly to represent the Group Procurement Global Sourcing organization and strategy.Drive corporate standardization, providing on-going support to country and corporate stakeholders). Support compliance management by promotion of supplier contracts, participation in self-assessments, etc. Lead and manage category teams including identifying and aligning resources and exercising operational leadership (motivation, delegation, communications and conflict management). Develop cluster/category specific expertise, knowledge and trainings for the virtual category team. Project management and performance improvement methodologies (First Choice Initiatives/PIWs), follow-up on Employee Opinion Survey and Business Partner Satisfaction Survey. Paying anywhere from $95,000-$110,000 based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT \u0026 Telecom Sourcing Manager","City":"Fort Lauderdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree 5+ years IT and/or telecom management, contracting and/or sourcing experience, Demonstrated experience dealing with complex, high dollar service agreements with global IT suppliers,In-depth knowledge of IT/Telecom contracts, sourcing methods, vendor management and procedures, performance incentives, procurement tools, contract management,Demonstrated skills to manage and lead cross functional and multi-cultural teams. Demonstrated ability to work in a fast moving, cross border environment. Highly effective interpersonal and technical skills, including presenting, advising and consulting executive management. Strong business acumen and communication skills, especially, dealing with global IT and Telecom companies.","Skills":"Bilingual - Proven ability to work with English, Spanish and/or Portuguese speaking business partners and suppliers.","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":95000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The IT & Telecom Regional Category Manager will lead the sourcing strategy and execution for IT & Telecom initiatives and negotiations, and is responsible for negotiation, drafting and management of... contracts and sourcing initiatives for the stated category strategies. This includes detailed pricing analysis and service level agreements that hold suppliers accountable for performance and issuance of RFPs/RFIs/RFQs. Provide leadership across the company, and work with regional business and IT managers in identifying, evaluating, coordinating, implementing, and measuring/monitoring new and ongoing ideas/initiatives, continuous process improvement activities and specific focus on cost reduction opportunities.Tasks: Lead the strategy for the IT & Telecom North America category. Develop and maintain thorough knowledge of relevant supply markets, proactively scout for new suppliers. Develop and implement regional sourcing strategies, utilizing state of the art sourcing practices and anticipate market evolutions. Manage regional sourcing initiatives (from demand analysis to contract implementation) including preparation and leading of supplier negotiations. Support country and global sourcing initiatives and projects (from demand analysis to contract implementation). On-going contract management and follow-up on major projects. Conduct regular benchmarking and performance/risk evaluations of strategic local, regional and global suppliers and establish corresponding improvement plans. Establish and manage good working relationships with business partners on a country, regional and global levels. Meet with IT/Telecom and business unit executives regularly to represent the Group Procurement Global Sourcing organization and strategy.Drive corporate standardization, providing on-going support to country and corporate stakeholders). Support compliance management by promotion of supplier contracts, participation in self-assessments, etc. Lead and manage category teams including identifying and aligning resources and exercising operational leadership (motivation, delegation, communications and conflict management). Develop cluster/category specific expertise, knowledge and trainings for the virtual category team. Project management and performance improvement methodologies (First Choice Initiatives/PIWs), follow-up on Employee Opinion Survey and Business Partner Satisfaction Survey. Paying anywhere from $95,000-$110,000 based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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