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Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The On-Site IT Operations Engineer is responsible for working in a security constructed mindset while ensuring work is carried out in a discreet fashion with extreme confidentiality and urgency in... More our Corporate Headquarters environment. This role requires a strong understanding of IT systems, hardware, and software used in a Corporate environment. The IT Operations Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Corporate Sites across Cornerstone Building Brands.Promptly respond to Executive technology support issues 24x7x365.Work closely with the IT Service Center and other IT support functions to provide first, second, and third-line technical support for executive issues, ensuring assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives. Ensure outstanding tickets are regularly updated to reflect the status.Maintain confidentiality and privacy in all dealings with executives.Provide Level II technical support to end-users for IT including diagnosing and resolving hardware, software, and network-related issues.Administer and maintain IT, including user account management, access control, security configurations, and software updates.Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the IT environment.Participate in evaluating and recommending appropriate IT solutions.Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers.Stay informed about industry trends, emerging technologies, and best practices related to IT.Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for an international client in Hyderabad, IN. As an Associate Director, you will lead and manage the Application Technology Audit professionals with an accountability for... More Divisional IT infrastructure, Divisional IT applications/Cloud, Cyber security, and provide assessment on the audit delivery for the Company. In this role, you will be responsible for developing risk assessments, leading the execution of technology audits, managing key stakeholder relationships, and team leadership. This person will lead and oversee technology-focused audits across the division, ensuring compliance with internal policies and regulations. Your expertise will enhance the Internal Audit value proposition by harnessing technologies and tools to improve audit quality and providing leadership on audit coverage for cutting edge technologies like Gen AI, LLM, and Cloud. The Associate Director will be part of the Audit Leadership Team responsible for department-wide audit planning and review execution.Primary Duties and Responsibilities? Lead the IT Audit team, providing complete risk-based audit coverage for Divisional IT infrastructure, Cloud computing, Cyber security, and IT applications for all S&P Global Divisions.? Actively lead in the execution of integrated technology audit coverage for corporate and divisional technology environments covering traditional and emerging technologies including AI/GenAI, agentic security, and quantum computing? Conduct continuous risk assessment to maintain the technology auditable entities and ensure adequate risk coverage. ? Draft audit reports and collaborate closely with the Audit team to finalize reports prior to official release. ? Develop audit coverage for new and emerging technologies, such as artificial intelligence and applying leading edge audit techniques. ? Partner closely with the Audit Leadership team on developing key relationships with the technology and business stakeholders. ? Manage key relationships with the Technology organization and represent Internal Audit in key forums. ? Actively engage and contribute to the Internal AI COE community to drive development and adoption of GenAI and agentic Audit workflow.? Manage a team of technology auditors (2-3) with an influencing role with the broader technology Audit community. ? Be engaged in emerging trends, and network at key technology forums in the industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day Insight Global is looking for a Plant IT Engineer to join the team at an automotive customer located in Metro Detroit. This team is responsible for providing technical support for both... More hardware and software within the company's manufacturing plant on a 5x24 basis. As the Plant IT Engineer you will be implementing, maintaining and troubleshooting IT applications in the plant to ensure maximum contribution to productivity, quality and responsiveness. The Plant IT Engineer also facilitates the implementation of IT enablers in the plant to support the company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. You'll provide technical support for both IT applications and infrastructure while also focusing on the integration and long term maintenance of the production scheduling execution systems in an assembly setting. This position provides an excellent opportunity both to apply IT skills to manufacturing, and to acquire manufacturing experience that will enhance long-term career potential. This individual must be able to work flexible hours to support a multi-shift operation and requires a rotating schedule- may include days, nights and/or weekends. Compensation: $35/hr to $43/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an exceptional Senior IT Program Manager to play a pivotal role in a complex and high-visibility transformation for one of our customers in the Life Sciences industry.... More This role sits at the center of large-scale acquisitions and divestitures (A&D) work, with a strong emphasis on R&D and regulated environments.This is not a coordination role. This is a decision-making, outcomes-driven leadership position for someone who can operate at scale, influence senior stakeholders, and drive clarity across highly complex, multi-workstream programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Pharmaceutical company based on San Diego, CA is seeking an IT Compliance Business Partner to join their team. The IT Compliance Business Partner serves as the primary liaison between Compliance,... More Legal, and Information Technology (IT), ensuring that technology solutions effectively support compliance objectives in a regulated environment. This role partners closely with business stakeholders to assess current systems, improve data integrity and reporting, and implement scalable, compliant technology solutions that reduce manual effort and enhance operational efficiency. A successful applicant would come from a background in Commercial Pharmaceuticals and/or Legal/Compliance Pharmaceutical.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The CMMC IS/IT Project Manager is responsible to lead and orchestrate the CMMC project, acting as the central point of coordination between IS, Security and IT functions. This role is responsible for... More developing comprehensive project plans, managing timelines, ensuring accountability, and driving effective execution of all CMMC-related activities globally.The CMMC IS/IT Project Manager will collaborate closely with diverse, cross-functional teams based in North America, Europe, and other regions to align efforts, remove obstacles, and maintain momentum toward project goals. The position requires proactive leadership to facilitate decision-making, resolve challenges, and trigger collaborative workshops or working sessions when needed. In addition, the Project Manager will be responsible for tracking progress, monitoring action items and reporting status and risks to senior stakeholders.Success in this role demands organizational, leadership, and communication skills, as well as the ability to manage a complex, multi-disciplinary project in a dynamic and multinational environment.? Keys responsibilities:o Develop, maintain, and update comprehensive project plans for the CMMC certification journey.o Monitor progress, track actions, and ensure timely resolution of tasks across all workstreams.o Coordinate cross-functional teams, providing both direction and support to ensure project objectives and timelines are met.o Centralize documentation (procedures, compliance evidence) to avoid silos and ease audits.o Proactively identify and address project risks, issues, or blockers, facilitating problem resolution to keep the project on track.o Serve as the ?trigger? for initiating and organizing workshops or working sessions as necessary to advance project objectives.o Foster effective collaboration and communication among teams located in North America and Europe, ensuring alignment and engagement.o Report regularly on project status, milestones, risks, and achievements to relevant stakeholders.o Prepare concise, visual reports for the Steering Committee (Dashboard, recommendationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, the individual will capture business requirements through system modeling, prototyping, and documentation while producing wireframes, process diagrams, and analytical models to support... More design and analysis. They will perform project-related and ad-hoc analysis, act as a liaison between Value Stream teams and business units to facilitate process analysis, documentation, and user story development, and assist with project prioritization, scoping, and process improvements. The position involves active participation in all Scrum ceremonies, including planning, backlog refinement, daily stand-ups, retrospectives, and sprint reviews, as well as collaborating with business units to understand needs, strategies, and products. The IT Business Analyst ensures smooth delivery of new products, services, and processes within the value stream. As part of the Value Stream Ready Team, they centralize the gathering and documentation of business and IT requirements, support planning and process analysis, and work with business units to capture project needs. They also plan, create, and deploy IT solutions while clarifying requirements, researching business and IT questions, and outlining processes for the team.This role is a 6 month contract to hire. The expectation is that this individual will convert full time, pending performance. Annual salary expectations are from 90,000-100,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for an IT Project Manager to join their team. This individual will be responsible for leading the end-to-end delivery of manufacturing IT projects across... More Westrock's corrugated packaging plants. This person will lead point on multiple projects at once involving custom software developments, deployments, enhancements, and integrations between enterprise platforms and plant systems, in addition to being the main POC for all cross-functional teams across IT, plants, external vendors, and business stakeholders. This PM is expected to be at the senior level and must be proficient in overseeing project scopes, budgets, timelines, risks, and plans while also applying appropriate PM practices such as delivery methodology, adherence to PMO standards, and project efficiency improvement. Pay rate for this position is $55/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a hands-on IT Support Specialist to join a growing, Microsoft-based IT team supporting multiple offices across Virginia. This role is ideal for a customer-focused IT... More generalist who enjoys variety, problem-solving, and supporting end users across devices, systems, and conference room technology. This is an immediate need to strengthen day-to-day Helpdesk coverage, with the opportunity to convert to full-time.The hourly pay rate for this position is $20-28/hr and based on experience. Responsibilities?Provide Tier 1?2 Helpdesk support for internal users?Troubleshoot hardware, software, and connectivity issues?Support Microsoft 365 (Outlook, Teams, OneDrive)?Assist with mobile device support (iPhones, basic MDM tasks)?Support and troubleshoot Microsoft Teams conference rooms and AV equipment?Respond calmly and effectively to time-sensitive issues (e.g., meetings starting, executive support)?Deliver excellent customer service to non-technical users?Escalate complex issues to network or security teams as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less