Job Search Results for it

Insight Global is hiring a IT Service Desk Technician to join their team in San Diego. This IT Service Desk Technician will be a hands-on, technical problem solver working alongside a tight-knit IT... More support team in a customer facing role. The role is responsible for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90% telephone and remote tool support. On occasion the Help Desk team supports walk ups, and/or staff located at the assigned facility. The role includes white-glove customer service support, from setting up and maintaining A/V systems in conference rooms to directly supporting C-suite executives, so professionalism and attention to detail matter. While there?s still service desk volume, the in-person nature keeps things more dynamic and less call-heavy. This is a great fit for who enjoys variety, wants to grow their skills, and is excited to be the go-to IT presence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations Manager is responsible for the stability, security, and day-to-day operational integrity of the company?s production technology environment. This is a hands-on leadership role... More owning infrastructure, production controls, deployments, and IT service delivery, including helpdesk and end-user support. This role serves as the control layer of IT, ensuring all systems are provisioned, deployed, and maintained through disciplined, auditable processes.This position owns the ?run? environment and production controls but does not own IT strategy, architecture, or application development direction.Responsibilities:? Own and enforce control over all production environments and deployments? Approve and govern production releases and deployments? Enforce change management, access management, and environment segregation (dev, test, prod)? Provision and manage cloud infrastructure in Azure based on approved architecture standards? Own CI/CD pipeline controls including deployment approvals and promotion to production? Monitor system performance, availability, and reliability using appropriate monitoring tools? Lead incident management including response coordination, escalation, communication, and root cause analysis? Oversee helpdesk and IT operations staff including ticket prioritization, workflows, SLAs, and escalation processes? Manage access provisioning and deprovisioning following least-privilege and audit requirements? Coordinate with Engineering and vendors to ensure controlled, compliant deployments? Maintain audit readiness through documentation, change tracking, and operational controls? Support ongoing IT operations and service delivery as neededRequired Skills and Experience:? 5 to 8+ years of experience in IT operations, infrastructure, or systems administration? Strong hands-on experience with Microsoft Azure and cloud infrastructure management? Proven experience owning production environments and deployment controls? Strong experience with DevOps practices including CI/CD pipelines and infrastructure as code? Experience with incident management, system reliability, and operational controls? Experience with identity and access management including Entra ID and RBAC? Experience overseeing helpdesk or IT service delivery functions? Ability to work in a controlled, compliance-driven production environmentNice to Have Skills and Experience:? Bachelor?s degree in IT, Computer Science, Information Systems, or related field? Azure, Security+, or other relevant technical certifications? Experience working with cybersecurity tools and third-party security providers? Experience supporting audit or regulated environments Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

- Provide high-touch support for C-suite executives, ensuring professionalism, urgency, and discretion- Act as the onsite escalation point for complex technical issues impacting end users,... More executives, and lab environments- Troubleshoot and resolve advanced issues across macOS, Windows, and basic Linux systems- Support and maintain endpoint environments, including device provisioning, lifecycle management, and troubleshooting (Intune, Jamf, or similar tools)- Provide hands-on support for lab and production environments, including hardware setup, maintenance, and trouble shooting- Maintain and support conference rooms, including Zoom rooms, displays, and equipment- Support company-wide meetings and executive events, including All Hands, leadership meetings, and high-visibility presentations- Own and manage the end-to-end onboarding experience, from device setup and account provisioning to delivering new hire orientations and ensuring day-one readiness- Manage and maintain IT asset inventory, including tracking, auditing, and lifecycle management of hardware and equipment- Travel to other South Bay office locations as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to day:Insight Global is looking for an Industrial IT SupportSpecialist supporting a specialty polymer manufacturing client sitting in Augusta, GA. They will be responsiblefor supporting various... More industrial IT equipment, troubleshooting issues as needed, troubleshooting & developing HMI's & PLC's, providing training to users on newly installed and updated systems, and identifying project and application requirements. The Manufacturing Execution System is the interface between the equipment and the DCS (Digital Control System), and engineers use the DCS to pull equipment data.The current team is made up of 3 DCS Engineers and 2 Industrial IT Support Specialists.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an IT Compliance Senior Manager local to Richmond, VA, or Raleigh, NC. This lead is highly skilled in Computer Systems Validation (CSV) with strong GxP experience and... More responsible for the development, maintenance, and communication of global policies, procedures, best practice guidance and appropriate risk-based methodologies. They will work closely with Business Units, IT teams, Quality, and Regulatory functions to define computer system validation requirements and ensure IT project delivery, application management and change management solutions, including Veeva applications, are managed in compliance with Pharmaceutical and Manufacturing industry regulations and department procedures. This lead must have 7+ years' experience in: pharmaceutical business processes with manufacturing and IT solutions, working with pharmaceutical industry regulations and guidelines (FDA 21 CFR Part 11, EU Annex 11, GxP, GAMP), a Computer Systems Validation (CSV) role, inspecting GxP's by regulating authorities, working with IT validation document repository, electronic signature solutions, IT application development, and supporting Veeva within a regulated environment. Experience supporting Veeva applications, Manufacturing Execution Systems (MES), and participation in regulated system implementations such as Laboratory Information Management Systems (LIMS) is important. Experience working within compliance on a global scale is also essential. Day to day responsibilities include: determining strategy for IT compliance governance, partnering with IT leadership on business initiatives and supporting IT compliance team members to improve technical abilities and career development, maturing IT documentation, reviewing and approving IT governance and procedure documents, providing CSV and system implementation expertise to the Business Units and IT functions, providing oversight by coordinating IT risk reviews with the IT leadership team and stakeholders, and being the IT contact for internal, financial, and ITGC audits. The salary for this role ranges from $155,000-$170,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior IT GRC Specialist to join one of their clients in Dallas, Texas. The Sr. IT GRC Specialist will support the Information GRC team, reporting to the Sr. Director of... More IGRC within the Information Risk Management organization. This role is responsible for assisting with the execution of IT control training, remediation activities, and supporting IT compliance assessments. The ideal candidate will have strong IT audit experience, exceptional communication skills, hands-on knowledge of IT controls, extensive documentation capabilities, and the ability to work collaboratively to drive remediation and training initiatives. Day to Day responsibilities include: ? Assist in the execution of IT control training programs for IT and business stakeholders.? Support remediation efforts for IT control deficiencies, including tracking, documentation, and follow-up.? Collaborate with IT teams to analyze processes, risks, and controls, and recommend practical solutions for remediation.? Maintain and update IT process and control documentation to support compliance with SOX, internal policy, and regulatory requirements.? Act as a resource for IT audit engagements, supporting evidence collection, issue resolution, and communication with audit teams.? Help assess alignment of IT controls with frameworks such as COBIT, ITIL, and NIST.? Contribute to root cause analyses and identify opportunities for process improvement in IT risk and compliance programs.? Support the IGRC team in project management for compliance assessments and remediation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Technician to join a leading construction company onsite at the Calgary office, 5 days a week. This is a fast-paced, dynamic role requiring adaptability, strong... More troubleshooting skills, and a customer-focused mindset. Responsibilities include providing first-level support, managing 20?30 daily ServiceNow tickets, general IT-related queries and resolving hardware/software issues such as computer setups, boardroom AV, and Teams configurations. This is a 6-month contract with the intention to convert to full-time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Auditor to join an emerging global pharmaceutical/clinical trial consulting firm. The successful candidate will lead a comprehensive, end-to-end audit of the case... More management platform, assessing its infrastructure, security, integrations, data integrity, access controls,systems control, IP controls and performance. This role involves evaluating technical architecture, system workflows, and overall alignment with organizational goals, while engaging with stakeholders to gather feedback on usability, pain points, and opportunities for improvement. The auditor will analyze user journeys, map current processes and data flows, and document system functionality to identify gaps and inefficiencies. Responsibilities include preparing a detailed audit report with actionable recommendations, advising on interoperability with emerging state data systems, and supporting strategic rebranding efforts by aligning technology improvements with user expectations and organizational objectives.We are looking for a detail-oriented, organized and collaborative individual with excellent communication skills.This role is fully remote in the US or Canada, working EST hours. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Help Desk Analyst for it's technology consulting client in Atlanta that will be responsible for providing tier 1 and 2 customer support for a range of IT-related issues.... More This will be a hybrid opportunity requiring 3-4 days/week onsite. Key duties include troubleshooting Computer hardware/Software issues, iPhones/iPads and Mifi devices, Mac OS, applications, networks, and operating systems. This role involves delivering IT training to new hires, maintaining IT documentation, managing onsite hardware inventory, and ensuring computers are updated with current Microsoft updates and security software. The analyst will also create new hire accounts in AD Manager and handle account and equipment termination procedures when employees leave. Issues that require advanced expertise are escalated to appropriate personnel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less