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A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Top Secret cleared IT Specialist sitting onsite in Washington, DC. This role supports a contract providing IT services to the FBI by delivering reliable, hands on... More desktop IT support to end users. The position focuses on troubleshooting and resolving hardware, software, and connectivity issues to ensure end-users can perform their work without disruption.The role requires the ability to work independently with minimal supervision, as well as collaborate with team members on more complex technical issues. Strong customer service skills, sound judgment, and initiative are essential, along with the ability to research issues, follow established procedures, and apply effective solutions.Typical day-to-day responsibilities include installing, maintaining, and supporting desktop systems, peripherals, business applications, and multiple operating systems. Additional Responsibilities:?Install, configure, and support desktops, laptops, peripherals, and software in networked, standalone, classified, and unclassified environments.?Diagnose, troubleshoot, and resolve hardware and software issues on desktop and portable systems.?Provide end users with guidance and instruction on the use of hardware and software.?Analyze customer service requests and deliver timely, effective technical solutions.?Use trouble ticketing systems to open, update, and close tickets accurately and on time.?Perform software and hardware upgrades across multiple systems, printers, and peripherals.?Prepare IT equipment for reuse, redeployment, or surplus disposition.?Support office moves, new builds, and relocations, including equipment disassembly and reinstallation.?Provide technical support to users at remote locations as required.?Conduct IT audits as assigned, in accordance with applicable policies and procedures.?Prepare and submit status and progress reports to team leads.?Identify, document, and recommend process improvements.?Communicate effectively with users via phone, electronic methods, and in person.Physical Requirements:?Ability to lift up to 50 lbs.?Must be able to walk, bend, squat, twist, reach above shoulder level, crawl under desks, carry equipment, and push or pull carts loaded with IT hardware.Compensation: $20.00/hr to $27.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Handler will provide friendly, efficient technical support to end users across multiple channels, including phone, chat, and email. This role is responsible for troubleshooting and... More resolving a wide range of IT issues while delivering a high-quality customer experience. The ideal candidate is technically curious, service-oriented, and comfortable managing multiple requests simultaneously in a fast-paced environment.ResponsibilitiesProvide first- and second-level technical support to users via phone, chat, and emailDiagnose, troubleshoot, and resolve hardware, software, and basic network issuesAccurately document issues, resolutions, and follow-up actions in the ticketing systemManage and prioritize multiple support requests at once while meeting service expectationsEscalate complex or unresolved issues as needed while maintaining ownership of the ticketCommunicate clearly and professionally with users, setting expectations and providing updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced IT Support Technician to provide daily technical support for staff located in Richmond, VA. (100% onsite role). This role includes hands on workstation... More support, office move coordination, hardware deployment, troubleshooting connectivity issues, and assisting users with multifunction devices. The technician will work within VITA processes, respond to user requests, and ensure timely resolution of incidents and service requests.The ideal candidate is customer focused, organized, and experienced in providing onsite technical support in a state agency or enterprise environment.Responsibilities:?Provide onsite support for desktops, laptops, docking stations, monitors, and peripherals.?Move, set up, and configure workstations during office relocations within the building.?Assist users with multifunction devices (printing, scanning, copying, faxing).?Troubleshoot hardware, software, and network connectivity issues.?Support teleconference and virtual meeting setups (Teams, Zoom, conference rooms).?Respond to user requests and resolve incidents in a timely manner.?Enter, update, and track tickets in the VITA Service Portal.?Coordinate with VITA for escalations, equipment orders, and service fulfillment.?Order, receive, deliver, and deploy IT hardware and accessories.?Maintain inventory of devices, peripherals, and consumables.?Document support activities, asset changes, and procedures as required.?Provide professional, customer focused communication with all staff.The hourly pay rate for this contract position is $17-23/hr and based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Pharmaceutical company based on San Diego, CA is seeking an IT Compliance Business Partner to join their team. The IT Compliance Business Partner serves as the primary liaison between Compliance,... More Legal, and Information Technology (IT), ensuring that technology solutions effectively support compliance objectives in a regulated environment. This role partners closely with business stakeholders to assess current systems, improve data integrity and reporting, and implement scalable, compliant technology solutions that reduce manual effort and enhance operational efficiency. A successful applicant would come from a background in Commercial Pharmaceuticals and/or Legal/Compliance Pharmaceutical.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technology Project Manager to support a large financial services client within the banking sector. This individual will be responsible for end-to-end technology delivery... More of application initiatives, working closely with engineering, architecture, and business stakeholders to ensure successful execution. This role is not a Scrum Master or Business Project Manager position ? it requires a strong technology and application delivery background.The ideal candidate will have hands-on experience leading complex application delivery initiatives in a financial services or banking environment, with a preference for candidates who have supported CIBC or similar Tier-1 banks.Responsibilities include the below : -Own end-to-end delivery of technology and application initiatives from intake through production release-Lead planning, execution, and delivery across multiple application workstreams-Partner with engineering, architecture, QA, infrastructure, and security teams to drive delivery outcomes-Manage delivery timelines, dependencies, risks, and issues across complex technology programs-Translate high-level business requirements into executable delivery plans-Ensure alignment between technology teams and business stakeholders-Provide regular delivery status updates to senior technology and business leadership-Drive accountability across delivery teams while ensuring adherence to enterprise delivery standards-Support release planning, production readiness, and post-implementation activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Asset Management Analyst will manage the full lifecycle of IT assets, including receiving, imaging, deploying, tracking, troubleshooting, and decommissioning devices. This role will handle... More ticket-based requests for hardware and asset changes, ensuring assets are properly tagged, documented, and auditable at all times. Day-to-day work includes maintaining accurate inventory records, supporting bulk asset updates through Excel, reconciling asset data for financial and disposal purposes, and troubleshooting failed devices prior to deployment. The role operates within largely templated and repeatable ITAM processes and requires close attention to detail, consistent documentation, and clear communication with stakeholders across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Management Office is seeking an experienced Contract IT Project Manager to oversee and deliver technology-driven initiatives. This role partners closely with business leaders, technical... More teams, and executive stakeholders to ensure projects are executed efficiently and successfully. The ideal candidate is highly skilled in project planning and execution, team coordination, budget and resource oversight, risk management, and problem-solving, with the ability to manage multiple initiatives in a dynamic environment.Core ResponsibilitiesOversee the full project lifecycle from initiation through completion, including planning, execution, tracking, and delivery. Create and maintain key project documentation such as charters, scope definitions, schedules, budgets, risk and issue logs, and status reports.Coordinate and manage both internal teams and external partners to ensure appropriate resource allocation, availability, and alignment with project timelines and objectives.Track project progress using established tools, metrics, and reporting mechanisms. Proactively identify risks, issues, dependencies, and decision points, escalating concerns to leadership as needed.Control project scope and manage change requests in alignment with PMO governance standards. Evaluate impacts of proposed changes and develop action plans to support informed decision-making.Develop and execute implementation plans that align with business requirements and support a seamless transition from development into operational use.Deliver regular project updates and performance reports to leadership and key stakeholders.Lead and facilitate project meetings, ensuring agendas, meeting notes, action items, and deliverables are documented and distributed in a timely manner.Support additional project management activities as needed to align with PMO goals and organizational priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an IT Business Operations Manager to support hospital IT operations with a strong focus on process, procedures, strategy, budgeting, and performance metrics. This... More role mirrors the business operations function currently performed on the university side, tailored specifically to the hospital environment.This is an operations-first role, ideal for a versatile, detail-oriented leader who can manage across functions, drive operational rigor, and support IT leadership with execution, governance, and visibility.Responsibilities:? Own and optimize IT operational processes and procedures for the hospital environment? Support IT strategy execution, ensuring alignment with hospital priorities? Manage and track IT budgets, forecasts, and spend, partnering with finance as needed? Define, maintain, and report on IT operational metrics, KPIs, and performance dashboards? Support planning, coordination, and execution of IT initiatives (light PM oversight, not a pure PM role)? Act as a central operational liaison across IT, clinical stakeholders, and leadership? Identify gaps, inefficiencies, and risks; recommend and implement process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less