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General Description: The IT Director role provides strategic leadership and operational oversight for all technology systems and software as a solution provider(s). This role ensures reliable,... More secure, and scalable technology solutions that enable field operations, project management, finance, corporate, and executive leadership to perform at their best. The IT Director serves as both a strategic partner and a hands-on leader, aligning technology initiatives with business goals, driving innovation, and maintaining a stable and secure IT environment across corporate plus regional offices and field locations. Essential Duties: ? Develop and execute a multi-year strategy aligned with the company?s growth objectives. ? Oversee all IT infrastructure, including networks, servers, cloud platforms, jobsite connectivity, and end-user devices. ? Partner with executive leadership to identify technology solutions that provide improvements or efficiencies in project delivery, productivity, and profitability. ? Lead digital transformation initiatives, including construction technology, data analytics, and process automation. ? Evaluate and implement construction-specific technologies that improve field productivity and data accuracy. ? Support integration initiatives between accounting, project management, BIM, Pre-con, and field reporting systems. ? Prepare and manage the annual IT budget, including forecasting and capital. ? Manage relationships with software vendors, MSPs, telecommunications providers, and technology partners. ? Negotiate contracts and ensure service level agreements are met. ? Evaluate new solutions through cost-benefit analysis and ROI modeling. ? Lead and develop internal IT staff and/or external support partners. ? Promote a culture of service, accountability, and continuous improvement. ? Provide technology training and user adoption support. ? Maintain business continuity and disaster recovery plans. ? Develop and enforce cybersecurity policies, standards, and best practices. ? Ensure compliance with applicable regulations and contractual security requirements. ? Lead incident response planning and execution.Compensation: $140k - 180K Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The On-Site IT Operations Engineer is responsible for working in a security constructed mindset while ensuring work is carried out in a discreet fashion with extreme confidentiality and urgency in... More our Corporate Headquarters environment. This role requires a strong understanding of IT systems, hardware, and software used in a Corporate environment. The IT Operations Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Corporate Sites across Cornerstone Building Brands.Promptly respond to Executive technology support issues 24x7x365.Work closely with the IT Service Center and other IT support functions to provide first, second, and third-line technical support for executive issues, ensuring assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives. Ensure outstanding tickets are regularly updated to reflect the status.Maintain confidentiality and privacy in all dealings with executives.Provide Level II technical support to end-users for IT including diagnosing and resolving hardware, software, and network-related issues.Administer and maintain IT, including user account management, access control, security configurations, and software updates.Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the IT environment.Participate in evaluating and recommending appropriate IT solutions.Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers.Stay informed about industry trends, emerging technologies, and best practices related to IT.Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Gather and define business and functional requirements for enrollment and student success systems?Support initiatives across ERP, digital workflows, and engagement platforms?Analyze and document... More current-state vs future-state processes?Collaborate with technical teams to ensure requirements are clearly understood and delivered?Help manage priorities, timelines, and resource alignment?Support testing efforts and review of delivered solutions?Work closely with functional teams in enrollment and student success areasWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Entry Level IT Support Technician (Level 1) to work onsite with one of our largest clients, headquartered in Hudson, OH. In this role, you?ll support a large, nationwide... More organization and gain real-world IT experience in a fast paced environment.Responsibilities:?Assist with a large-scale device rollout, including laptops, desktops, printers, and iPads across 250+ office locations?Provide Tier 1 IT support for internal users, assisting with basic troubleshooting and technical issues?Set up, image, deploy, and replace end user hardware?Escalate more complex issues to higher-level IT teams when needed?Deliver a positive, customer focused support experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job SummaryThe IT Project Coordinator provides administrative, coordination, and project tracking support to IT Project Managers and Program Managers across the project lifecycle. This role ensures... More project activities, documentation, schedules, and communications are well organized, accurate, and completed on time. The IT Project Coordinator plays a critical role in enabling effective project execution by reducing administrative burden and improving communication, data quality, and follow through.Key Responsibilities? Support IT Project Managers with day to day project coordination, including planning, execution, and closeout activities? Track and manage project action items, milestones, deliverables, and dependencies, ensuring updates are documented and communicated? Prepare, update, and maintain project documentation, including schedules, meeting notes, status reports, logs, and trackers? Coordinate and schedule project meetings and governance forums, including agenda preparation, meeting logistics, and follow up actions? Assist with project reporting and data accuracy in project management and portfolio tracking tools? Support compliance with IT project delivery standards, governance, and stage gate requirements by tracking required artifacts and approvals? Act as a communication liaison among project team members to support alignment, issue visibility, and timely follow ups? Assist with onboarding, documentation management, and general project administration as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Service Desk Administrator to support a large company in the Industrial Automation industry who has roughly 2,500 end users globally. This person will maintain and... More support the IT environment including support of hardware, software, network, and related infrastructure in the global environment. You will be responsible for the technical break and fix of all IT systems, the deployment of end-user IT systems, interface and maintain effective communication with business users and other global IT team members when resolving incidents fulfilling requests, assist in documentation processes, and perform planned system changes and upgrades with minimal impact to business operations. Compensation:$24/hr to $26/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Temp Support Analyst will be a contact for internal company employees seeking assistance and support of computer hardware, software, and cloud applications, mobile, and other various desktop... More devices. This hands-on position will provide L2 Site Support and escalation support. This includes support for local home workers and other geographical locations (Remote Support) as well. This role is responsible for end-to-end IT support, including new hire onboarding and offboarding, device imaging and deployment, asset recovery, and workstation reimaging. The position provides day-to-day technical support by monitoring and triaging service desk tickets, troubleshooting desktop, laptop, mobile, network, and remote access issues, and delivering timely, high-quality support?including executive white-glove service as needed?across multiple iRhythm locations. Responsibilities also include documenting procedures, maintaining the CMDB and hardware/software inventories, managing software and cloud application licenses, and coordinating e-waste and proper asset disposal. The role interfaces with external vendors such as IBM for L1 support, assists teammates, supports smart hands and on-site technical needs (including MDF/IDF environments), and contributes to project work and new technology initiatives. This position will primarily provide onsite support and will require a physical presence in the office most days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an IT Business Operations Manager to support hospital IT operations with a strong focus on process, procedures, strategy, budgeting, and performance metrics. This... More role mirrors the business operations function currently performed on the university side, tailored specifically to the hospital environment.This is an operations-first role, ideal for a versatile, detail-oriented leader who can manage across functions, drive operational rigor, and support IT leadership with execution, governance, and visibility.Responsibilities:? Own and optimize IT operational processes and procedures for the hospital environment? Support IT strategy execution, ensuring alignment with hospital priorities? Manage and track IT budgets, forecasts, and spend, partnering with finance as needed? Define, maintain, and report on IT operational metrics, KPIs, and performance dashboards? Support planning, coordination, and execution of IT initiatives (light PM oversight, not a pure PM role)? Act as a central operational liaison across IT, clinical stakeholders, and leadership? Identify gaps, inefficiencies, and risks; recommend and implement process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role supports the Base Line IT Program at Hanscom AFB by ensuring servers, workstations, peripherals, communications devices, operating systems, and application software are properly configured... More and maintained for network operations. The position serves as the primary system troubleshooter, performing routine maintenance, backups, software updates, and security patching in accordance with Air Force and AFNOSC guidance. Responsibilities include implementing and enforcing Air Force IA policies, developing and maintaining system accreditation and C&A documentation, coordinating with the installation WCSO on network security, and reporting IA incidents or vulnerabilities. The role also manages software license compliance, inventories, and audits, ensuring all software is authorized, licensed, tracked, and compliant with government, Air Force, and local policies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... More multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less