Job Search Results for healthcare operations

OverviewShoppers Drug Mart is building the future of connected healthcare with a digital health platform that delivers personalized, intelligent experiences to millions of Canadians. As a Product... More Manager on the Digital Health AI team, you?ll shape the AI platform powering patient-facing health agents, personalized recommendations, and integrations with trusted Canadian health data sources.What You?ll DoAI Product Strategy & Vision: Define and own clear, actionable roadmaps for AI-powered health experiences, ensuring each release delivers measurable impact.User-Centric Design for AI: Partner with design and clinical teams to map both ?happy? and ?unhappy? user journeys, delivering safe, human-centered healthcare experiences.Technical Acumen: Collaborate closely with engineering and data science, leveraging your understanding of the AI/ML lifecycle to scope, prioritize, and validate features.Prioritization & Scope Management: Deliver MVPs under tight deadlines by balancing velocity, safety, and scalability.Risk Management & Clinical Safety: Ensure compliance with privacy, security, and regulatory requirements, embedding safety guardrails into every release.Data & Evaluation Strategy: Define success metrics, evaluation frameworks, and continuous improvement processes using real-world performance data.Stakeholder Management: Build strong partnerships across clinical, legal, engineering, analytics, and operations teams to align priorities and drive delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Patient Access Supervisor in a contact center environment specifically overseeing Neurology, Pituitary, and Neurosurgery specialties. The Supervisor will lead a team of... More ~23 agents supporting neuroscience patient access functions, including scheduling support, insurance verification, and financial clearance. This role requires a highly independent leader capable of managing operations without direct managerial oversight.?Key ResponsibilitiesTeam Leadership (40%)? Directly manage and support a team of ~23 agents? Monitor performance, productivity, and engagement? Coach, develop, and address performance issues? Foster a positive, accountable team culture?Resource Management (20%)? Manage staffing levels and coverage? Oversee inventory, equipment, and access needs? Track FTE allocation and workforce planning? Submit and manage service tickets and internal requests?Operations & Quality (30%)? Oversee daily call center/patient access operations? Ensure adherence to workflows and quality standards? Partner on QA initiatives and performance metrics? Identify and resolve operational issues proactively?Special Projects (10%)? Support departmental initiatives and growth projects? Assist with process improvements and system enhancements? Participate in cross-functional collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

South Florida's leading health care system is seeking a highly skilled Senior Data Analyst with deep expertise in Microsoft SQL, EPIC systems, and dashboarding tools to support our healthcare data... More operations. This role will be instrumental in transforming complex healthcare data into actionable insights for clinical and operational teams. They will design, develop, and optimize complex stored procedures and queries using Microsoft SQL Server. This person ideally has EPIC Certified in Cogito Fundamentals and Caboodle or experience with one or more EPIC modules: Cadence, Optime, ASAP, Hospital Billing, or Professional Billing.Collaborate with EPIC analysts to extract and normalize data for reporting and analytics. They need experience with build and maintain dashboards using Tableau. Experience with Pyramid Analytics and Power BI is a plus, and work within a data warehouse environment to manage ETL processes.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Operational Technical Deployment Projects ? Lead the planning, coordination, and deployment of healthcare technology systems across organizational departments.? Collaborate with IT security teams and... More clinical operations to ensure smooth and secure rollouts.? Develop detailed project schedules, resource plans, and ensure proper execution of deployment activities.? Adhere to data privacy, interoperability, and cybersecuritystandards during the implementation.? Identify project risks and challenges, develop mitigation strategies, and ensure successful resolution.? Provide training and support to end-users, IT teams, andoperational staff to ensure smooth system adoption.? Monitor and report on project progress, including performance metrics and KPIs, to key stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This leadership role oversees payroll operations across a complex healthcare organization, ensuring accurate, compliant payroll processing while optimizing payroll systems and driving operational... More improvements. The role partners closely with HR, Finance, and leadership teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly strategic Recruiter to support its Consulting Division, a nationally recognized healthcare advisory firm focused on financial and operational performance improvement for... More hospital systems. This recruiter will partner closely with consulting leadership to attract top-tier talent across multiple service lines, supporting engagements that help healthcare organizations improve financial performance, optimize operations, and drive sustainable growth.Key Responsibilities?Lead full-cycle recruiting across the client?s consulting division?Partner directly with consulting leaders supporting multiple service lines such as: oPerformance ImprovementoCapital AdvisoryoStrategy & OperationsoFinancial OperationsoRevenue Cycle / Cost Optimization ?Recruit for consulting professionals supporting hospital systems ?Own hiring for ~40?50 positions annually across mid-level to senior consulting talent?Manage the full hiring lifecycle from intake, sourcing, screening, interviews, offer negotiation to onboarding?Build and maintain proactive candidate pipelines ?Leverage network and referrals to identify talent?Act as a consultative talent partner to hiring managers, advising on: Talent market trends, Candidate profiling and interview strategy and Workforce planning across service linesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Leave Administrator for a healthcare client of ours in Berkeley, CA.We?re seeking a seasoned Leave of Absence Specialist to join our HR operations team on a 3 month... More contract. This role support employees within a network of 16 healthcare and residential facilities across the East Bay Area, with onsite visits 1?2 days per week. You?ll manage a high-volume caseload of employee leaves and workers? comp claims, ensuring compliance, empathy, and precision every step of the way. Responsibilities? Manage ~50 active leave cases (also need experience managing workers comp. cases in case a peer is out sick/out.)? Guide employees through leave processes and vendor coordination (UNUM/TotalLeaves)? Administer ADA accommodations and ensure compliance? Handle benefit premium calculations and payroll coordination? Complete and submit workers? comp forms to third-party vendors? Maintain accurate documentation and case tracking? Support ergonomic assessments and vendor recommendations? Collaborate with HR, payroll, and procurement teams? Provide onsite support across East Bay facilities (Berkeley, Oakland, etc.)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Product Manager in support of one of our large healthcare clients. This candidate will be responsible for defining product vision, managing the product roadmap,... More and aligning stakeholders across business and IT teams. Their day to day will include managing backlog readiness, prioritizing incoming work, coordinating across Agile teams, and ensuring delivery aligns with business outcomes. A qualified candidate will have experience with Agile frameworks, healthcare payer systems, and managing product lifecycles in complex integration environments.- Defining product vision, strategy, and roadmap - Managing intake, prioritization, and backlog readiness- Owning portfolio and feature epics within Agile framework - Partnering with Product Owners and Scrum Masters on delivery - Assessing demand vs. capacity and driving prioritization decisions - Managing risks, dependencies, and cross-team coordination - Defining acceptance criteria and ensuring successful delivery outcomes - Providing weekly reporting, roadmap updates, and stakeholder communicationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Staff Assistant for one of their healthcare clients in Newark NJ. This role will act as the director?s right-hand support, taking on a significant portion of... More day-to-day administrative and operational responsibilities to offload the director. Key duties include budgeting, reporting, calendar and schedule management, meeting coordination, staff support, Joint Commission preparation, inventory management related to job descriptions, and overall daily operations. The individual will also assist with staff evaluations and ongoing administrative needs. Strong experience with Microsoft 365, Outlook, budgeting, and weekly timesheet management is required, as this is a highly administrative, detail-oriented role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Microsoft Azure Lead Practice Architect to lead the design, implementation, and evolution of our cloud platform powering our enterprise-scale SaaS health software... More products. In this role, you will provide architectural leadership, platform strategy guidance, and technical mentorship across the Platform Engineering team. You will shape how our cloud-native infrastructure is built and operated, ensuring it is secure, scalable, compliant, and highly reliable for the healthcare industry in a cost-effective manner.As a senior technical leader, you will partner closely with product engineering, security, compliance, DevOps, and operations teams to define best practices, engineer reusable platform components, and guide the adoption of Azure services and modern platform engineering principles.Compensation:$10-15/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less