Job Search Results for product manager

This Senior Technical Project Manager will own and drive the Finance and IT internal workstreams supporting Rotary?s enterprise Salesforce Grants implementation. Day to day, they will coordinate... More closely with Finance (Oracle), Tech Ops, data integrations, CRM (NetForum), grants officers, and global communications teams while Salesforce Professional Services leads core platform delivery. They will manage dependencies, risks, and milestones across 10+ grant programs migrating onto Salesforce, ensure alignment with product and delivery leadership, and keep all teams accountable to PI commitments and go-live timelines. This role is critical to ensuring the organization reaches its target year and successfully delivers a highly visible, consumer-impacting transformation.Responsibilities:Own delivery of internal Finance and IT workstreams supporting the Salesforce Grants implementationManage dependencies between Oracle finance systems, CRM/data integrations, and SalesforceIdentify, track, escalate, and mitigate risks and blockers across multiple workstreamsPartner closely with Salesforce Professional Services and internal Product leadershipFacilitate PI planning, sprint tracking, and delivery reporting using JiraCoordinate across business, technology, and global teams to keep execution on trackEnsure teams are aligned to commitments and accountable to milestones and go-live targetsSupport discovery and blueprint phases and transition into full implementation executionProvide clear status reporting to executive stakeholders and project sponsorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2... More support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Scrum Master and Development Delivery Manager to join our team. The ideal candidate will have a strong history of successfully guiding Agile teams in software... More development projects. In the Scrum Master role, you will collaborate closely with client teams to facilitate Agile processes, ensure adherence to Scrum principles, and foster continuous improvement. As Development Delivery Manager, you will manage Agile delivery, oversee resource allocation, and monitor capacity while ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met for outsourced development teams, which include a mix of onshore and offshore developers.Key Responsibilities?Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.?Collaborate closely with product owners to ensure a clear understanding of the product backlog and project objectives.?Assist in the accurate estimation and planning of sprints and releases.?Proactively identify and remove impediments that may hinder team progress.?Foster a team culture focused on continuous improvement, collaboration, and innovation.?Ensure the team consistently adheres to Agile principles and Scrum practices.?Coach and mentor team members on Agile methodologies, promoting best practices.?Track and report on team performance metrics, including adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Metrics tracked include burn-down charts, velocity, story completion, control charts, and cumulative flow diagrams, dependency mapping, capacity planning?Maintain awareness of both individual team member performance and overall team dynamics. Provide regular updates to the Program Lead on the health of the Scrum team.?Engage with stakeholders to communicate project status, identify risks, and address issues.?Facilitate open and effective communication within the team and with external stakeholders.?Ability to operate within a hybrid Waterfall and Agile framework, managing quarterly prioritized deliverables developed using Agile practices.Pay Range for this role is $34 - $50 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Head of Patient Success for our client, an online, medically guided weight loss program startup, based in San Diego, CA. As this client is scaling quickly, their patient... More experience needs to evolve just as fast. Parts of their support and care model are still reactive and we are looking for a Head of Patient Success to help shift them to a more proactive care model, building systems that anticipate patient needs before they escalate, and ensure patients feel supported, confident, and guided throughout their journey. This person will rebuild how care is delivered after enrollment ? turning a high-volume, reactive support system into a proactive, structured care model that patients can rely on. He/She will own the entire post-enrollment patient experience across phone, email and messaging channels. This includes:? Leading Patient Success teams across the U.S. and Mexico? Operating within a high-volume call center environment (~10,000+ calls/week)? Building proactive outreach models (not just ticket-based support)? Improving response times, queue management, and patient clarity? Creating clear escalation paths between support and clinical teams? Partnering with Revenue, Product, and Clinical to fix systemic issues upstreamThis is a hands-on operator role ? you will be expected to go deep into workflows, queues, and performance data. You will be:? Redesigning team structure and workflows? Setting and enforce performance standards across teams? Influencing or changing external partners if needed? Working directly with executive leadership to prioritize fixes This role requires monthly travel to Guadalajara, Mexico to work directly with call center and support teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day?Serve as Scrum Master for Infrastructure Console and other applications within the OpEx and Automation Services organization?Lead and facilitate Agile ceremonies (stand ups, sprint... More planning, reviews, retrospectives)?Partner closely with Product and Engineering Managers to ensure alignment between business priorities and technical execution?Drive Agile transformation, fostering a culture of collaboration, transparency, and continuous improvement?Track and report on delivery metrics to support data driven decisions?Remove impediments and manage dependencies to keep teams delivering effectively?Coach teams on Agile best practices and support maturity growth?Communicate status, risks, and progress to stakeholders across the organization________________________________________Job DescriptionInsight Global is seeking an Infrastructure Console Scrum Master for a top financial services client. This role plays a critical part in supporting Agile delivery across infrastructure and automation platforms. The Scrum Master will partner closely with Product and Engineering leaders to drive alignment, improve delivery outcomes, and foster continuous improvement. The ideal candidate is an experienced Agile practitioner who excels at facilitation, coaching, and enabling high performing cross functional teams within complex enterprise environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Director of Technology is a pivotal leadership role responsible for building, operating, and evolving the technology foundation that enables our product strategy and business... More outcomes.Reporting to the CPTO, this leader owns the ?how? of technology delivery?translating product vision into scalable, secure, and reliable platforms. The role sits within our Product & Technology organization, partnering closely with Product Management (the ?why? and ?what?) and Data & Analytics, while maintaining clear accountability for the Technology function.This role is central to our evolution from a traditional IT centric model to a modern, product led technology organization, with a strong emphasis on our Salesforce CRM platform integration, and disciplined execution. The Senior Director of Technology also leads and governs our partnership with an external Managed Services Provider (MSP) responsible for Infrastructure, Information Security, and Help Desk services.This position is ideal for a technology leader who thrives at the intersection of platform architecture, engineering execution, operational excellence, and business impact.What You?ll Do (Key Responsibilities)Technology Strategy & Leadership?Partner with the CPTO and Product leadership to define and execute a technology roadmap that directly supports product strategy and company objectives.?Serve as the senior-most leader accountable for technology execution, technical decision making, and delivery outcomes.?Ensure technology strategy balances speed, scalability, reliability, and long term platform health.Platform Architecture & Engineering?Own the architecture and evolution of our core technology platforms, with Salesforce CRM as the primary system of record.?Guide build vs. buy decisions and ensure Salesforce is leveraged effectively without constraining broader platform innovation.?Ensure seamless integration across platforms, services, and data flows in support of end to end business processes.Delivery, Reliability & Operational Excellence?Own the delivery and operational performance of technology platforms, including availability, performance, security, and scalability.?Be accountable for measurable outcomes such as delivery throughput, system reliability, platform adoption, and contribution to key business metrics.?Establish clear engineering standards, technical governance, and quality bars across the technology organization.Agile Execution & Modern Development Practices?Champion a pragmatic, outcome driven agile delivery model that emphasizes predictability, transparency, and continuous improvement.?Ensure modern development practices are consistently applied, including CI/CD, DevOps, automated testing, and observability.?Balance rapid iteration with appropriate technical rigor and risk management.Team Leadership & Engineering Culture?Lead, mentor, and grow a high performing technology organization, fostering a culture of ownership, accountability, and continuous learning.?Build a modern software engineering discipline that attracts, develops, and retains top technical talent.?Clearly define roles, responsibilities, and expectations within the Technology team.MSP & Vendor Partnership?Serve as the primary technology leader overseeing our external MSP across Infrastructure, Information Security, and Help Desk functions.?Establish clear governance, performance metrics, and accountability models with external partners.?Ensure internal engineering and product teams are tightly aligned with MSP delivered services.Cross Functional Partnership?Act as a trusted technology partner to leaders across the business, translating complex needs into effective technical solutions.?Collaborate closely with Data & Analytics to ensure platform architecture enables trusted, timely, and scalable reporting and insights.?Communicate clearly and effectively with both technical and non technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Data Project Consultant to join a high-impact data transformation initiative for a 6-month contract (with possibility of extension) within one of Canada?s top-tier... More financial institutions. This role is ideal for a seasoned project manager with deep experience in Agile delivery, data strategy, and stakeholder engagement across complex enterprise environments. This role is 1-2x/week onsite in downtown Toronto, ON.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Production Supervisor for a top manufacturing client.?This individual will lead daily production operations by supervising teams to meet safety, quality, and delivery... More goals while maintaining a clean, organized, and compliant manufacturing environment. Day to day, the Production Supervisor will set and track production targets, analyze work orders, create labor and machine schedules, and adjust processes to meet changing demands. They will coach and develop employees, manage overtime and timekeeping, inspect parts for quality, assist operators with machine adjustments, and review production performance through daily reports and meetings. This role partners closely with Operations, Quality, and Leadership to drive continuous improvement, resolve production issues, implement process and equipment enhancements, and ensure operational excellence in a fast-paced manufacturing environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a dynamic Global Account Manager to lead strategic client relationships and drive growth within our top client's freight forwarding and supply chain solutions. This role is... More pivotal in managing global accounts, delivering innovative solutions, and ensuring operational excellence across regions. You will work closely with cross-functional teams, covering operations, pricing, product development, and regional leadership?to design and implement solutions that meet complex international logistics needs. Your ability to navigate global markets, manage RFQs, and influence decision-makers will be critical to success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Scrum Lead is responsible for enabling high performing Agile delivery for one or more Scrum teams while ensuring alignment to enterprise delivery standards. This role focuses on team execution,... More flow, transparency, and continuous improvement, while supporting project level reporting, SDLC adherence, and delivery governance in partnership with the Project Manager and Product Owner.The Scrum Lead owns Agile team health and execution and provides visibility into delivery progress, risks, and financial burn. In some cases the Scrum Lead will also be responsible for project management activities. Key ResponsibilitiesScrum & Agile Delivery Leadership?Serve as Scrum Lead for one or more Agile teams, ensuring adherence to Scrum values, principles, and ceremonies?Facilitate core Agile ceremonies including sprint planning, story refinement, daily stand ups, sprint reviews, end of sprint reporting and retrospectives?Coach team members on Agile practices, self organization, and continuous improvement?Remove impediments and escalate risks or blockers that impact sprint or release commitmentsDelivery Execution & SDLC Adherence?Ensure Agile delivery activities comply with enterprise SDLC standards, including required documentation, controls, and quality gates?Partner with the Project Manager to align sprint execution with project milestones and governance checkpoints?Support release readiness activities including definition of done, testing completion, and deployment coordination?Reinforce consistent Agile execution while operating within a Hybrid delivery modelStatus Reporting & Transparency?Provide regular sprint level and release level status reporting, including progress, risks, dependencies, and velocity trends?Maintain delivery metrics such as sprint commitments vs. actuals, velocity , and team capacity?Translate Agile delivery data into clear, consumable updates for project and leadership reporting?Contribute to RAID inputs related to team level risks, assumptions, issues, and dependenciesFinancial Awareness & Capacity Management?Support financial tracking by providing visibility into team capacity, burn, and delivery forecasts?Partner with the Project Manager to align sprint plans with approved funding, staffing, and capacity assumptions?Identify delivery risks related to resource constraints, skill gaps, or unplanned workCollaboration & Stakeholder Partnership?Work closely with Product Owners to support backlog readiness, prioritization, and refinement?Coordinate with Project Managers to manage cross team dependencies and external integrations?Act as a servant leader and delivery liaison between the Scrum team and broader program or portfolio structuresContinuous Improvement & Coaching?Facilitate retrospectives and drive actionable improvements to team performance?Promote Agile maturity, engineering best practices, and sustainable delivery pace?Mentor team members and contribute to Agile community practices and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less