Job Description
What You'll Do
• Run sprint ceremonies (planning, standups, retros, backlog refinement) across multiple Product Engineering teams, keeping cadences aligned when releases, migrations, and major sporting events touch multiple teams at once.
• Keep priority initiatives on track by ensuring delivery milestones, sprint goals, and roadmap commitments are progressing as planned across multiple interconnected teams.
• Coordinate cross-team production releases and post-release validation across impacted teams — tracking ownership, managing downstream dependencies, driving accountability, and unblocking issues in real time.
• Own JIRA/epic hygiene: correctly structured epics and children, actionable reporting, and clean handoffs between engineering, QA, and product.
• Track, analyze, and improve team delivery metrics, ensuring sprint health and team effectiveness continue to improve over time.
• Facilitate feature-flag rollout coordination and staged testing windows across assigned teams.
• Surface and help resolve blockers spanning GitHub access, environment availability, backend/API dependencies, and QA/SDET coordination.
• Provide both project management and program management support across multiple teams, helping teams navigate roadmap execution while maintaining visibility into the broader business objectives.
• Identify risks early and proactively drive mitigation plans before delivery timelines or business-critical milestones are impacted.
• Track and report sprint health, release risk, dependency risk, and delivery metrics to Product Engineering leadership.
• Help teams adapt agile practices as AI coding agents change the unit of work and drive innovation through AI-enabled delivery processes.
• Act as a highly proactive delivery leader who can influence teams, motivate stakeholders, communicate effectively with leadership, and drive alignment in a fast-paced hybrid environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 6+ years of Scrum Master and/or Technical Project Manager experience supporting software engineering teams.
• Demonstrated experience coordinating work across multiple Agile teams with inter-team dependencies.
• Strong expertise with Jira, backlog management, sprint reporting, release coordination, and Agile delivery metrics.
• Experience working closely with engineering teams that build and support backend systems and APIs.
• Ability to understand technical dependencies and effectively partner with developers to remove blockers and manage delivery risks.
• Excellent communication, stakeholder management, and organizational skills.
• Comfortable operating in highly visible, hard-date-driven environments with rapidly changing priorities.
• Experience leveraging AI tools such as Claude, Cursor, or similar AI-enabled productivity tools to improve reporting, team effectiveness, and delivery processes.
Nice to Have Skills & Experience
• Familiarity with subscription/commerce platforms, authentication/identity systems, or entitlement platforms.
• Experience working within media, streaming, entertainment, or consumer-facing digital products.
• Experience scrum-mastering through live, high-traffic events (major sporting tournaments, breaking news cycles) where release windows are inflexible.
• Prior experience balancing responsibilities across Scrum Master, Release Management, and Agile Program Management functions.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.