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ServiceNow SecOps Analyst

A large retail & commercial bank is looking for a ServiceNow SecOps Analysts to join their team for Vulnerability Management. The role can be fully REMOTE in the US. The bank has close to $90B in... More assets, 9K employees and more than 2M customers along the east coast. In addition to providing excellent banking experiences for their customers, the bank also very involved in the community through charitable giving and philanthropy to give back to low/moderate income and underserved communities. The client is looking to integrate Qualys into ServiceNow SecOps module. They will make all enhancements, separate component, ensure all data flows are correct into ServiceNow. After the data is in ServiceNow SecOps they will need to create workflows assigned to specific vulnerabilities for their respective remediation paths. They will hand off to another team to configure these workflows that are logic based and create dashboards. Compensation:$32/hr to $50/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ATM Technician

A large global bank is looking to grow its infrastructure organization and will be adding to the ATM monitoring team responsible for a Windows 10 upgrade for all ATMs. We are looking for two... More resources with technical support backgrounds that will be able to help finish and complete the Windows 10 installation after the onsite ATM Vendor does the physical intall. They will use remote software to configure the ATM and will be trained up on their step by step guide on how to do so using BigFix. If there is an issue with the ATM's, this person will either 1) try to troubleshoot the issue remotely or 2) Speak with a technician from the ATM vendor and assist them in troubleshooting the issue on-site at the ATM.Compensation:$8/hr to $10/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Product Owner

The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is... More to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.Position SummaryThe ITSM Service Operations Product Owner manages and delivers against the IT Service Management product roadmap, prioritizes stories and epics, and ensures delivery of key outcomes. They perform stakeholder analysis and collaborate to understand their business processes to facilitate gathering requirements and product design. The Service Operations Product Owner is responsible for delivery of a best in class Incident, Major Incident, and Problem management product for Bank of America.Job Responsibilities:?Develop and maintain knowledge of ServiceNow modules, including ITSM and ITOM?Collaborates with the Head of ITSM product management to develop product strategy, objectives and key results ?Design and implement Incident, Major Incident, and Problem workflows, business rules, controls, reporting and other required features to satisfy process requirements?Conduct stakeholder and user analysis to understand needs and key opportunities to inform feature prioritization on an on-going basis?Maintain a tight partnership with Observability product owners to ensure roadmap alignment?Maintains a product roadmap to deliver against objectives and key results?Conducts continuous planning and design to ensure a robust and high-quality product backlog?Evaluates and prioritizes demand and decomposes into deliverable features?Collaborate closely with engineering leads and architects on product design and implementation strategies?Facilitate product design workshops with key stakeholders?Documents high quality epics, features and stories to maintain the product backlog?Lead and participate in key product planning and agile delivery routines?Collaborate with scrum master to remove delivery blockers and increase delivery velocity?Validate developed features meeting acceptance criteria?Maintain evidence required for change and release management for product implementations?Evaluate impact and drive user adoption of new product featuresThe Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.Position SummaryThe ITSM Service Operations Product Owner manages and delivers against the IT Service Management product roadmap, prioritizes stories and epics, and ensures delivery of key outcomes. They perform stakeholder analysis and collaborate to understand their business processes to facilitate gathering requirements and product design. The Service Operations Product Owner is responsible for delivery of a best in class Incident, Major Incident, and Problem management product for Bank of America.Job Responsibilities:?Develop and maintain knowledge of ServiceNow modules, including ITSM and ITOM?Collaborates with the Head of ITSM product management to develop product strategy, objectives and key results ?Design and implement Incident, Major Incident, and Problem workflows, business rules, controls, reporting and other required features to satisfy process requirements?Conduct stakeholder and user analysis to understand needs and key opportunities to inform feature prioritization on an on-going basis?Maintain a tight partnership with Observability product owners to ensure roadmap alignment?Maintains a product roadmap to deliver against objectives and key results?Conducts continuous planning and design to ensure a robust and high-quality product backlog?Evaluates and prioritizes demand and decomposes into deliverable features?Collaborate closely with engineering leads and architects on product design and implementation strategies?Facilitate product design workshops with key stakeholders?Documents high quality epics, features and stories to maintain the product backlog?Lead and participate in key product planning and agile delivery routines?Collaborate with scrum master to remove delivery blockers and increase delivery velocity?Validate developed features meeting acceptance criteria?Maintain evidence required for change and release management for product implementations?Evaluate impact and drive user adoption of new product featuresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. SQL DBA

We are searching for an elite SQL Server Database Administrator with deep expertise in performance tuning and query optimization for Azure SQL Database. This is not a general DBA role we need... More someone who thrives on diagnosing bottlenecks, re-engineering queries, and tuning every aspect of database performance until it runs at peak efficiency.The ideal candidate has a proven record of turning slow, resource-heavy systems into fast, lean, and reliable engines using advanced indexing strategies, execution plan analysis, statistics tuning, and Azure-native monitoring and optimization tools.Key Responsibilities:Performance Tuning & Optimization --? Analyze execution plans, waits, and indexes to identify performance bottlenecks.? Optimize queries, stored procedures, and indexing strategies for maximum throughput.? Implement database partitioning, statistics tuning, and parameter sniffing mitigation strategies.? Fine-tune Azure SQL resource utilization (DTUs/vCores, IOPS, memory usage).? Identify and resolve deadlocks, blocking, and excessive I/O or CPU consumption.Monitoring & Diagnostics --? Use Azure Monitor, Query Store, Extended Events, and Dynamic Management Views (DMVs) to track performance metrics and detect anomalies.? Build proactive monitoring dashboards and alerts.? Conduct periodic performance health checks and optimization cycles.Database Architecture & Maintenance --? Advise on schema design improvements for scalability and performance.? Implement best practices for indexing, partitioning, and table design.? Manage database security, backups, and disaster recovery processes in Azure SQL.Collaborate with developers to ensure performant SQL code from the start.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Technical Writer - AI

Insight Global is seeking a Technical Writer to support a top enterprise client in the healthcare/retail space during an organization-wide rollout of Claude and AI-powered tools. This individual will... More play a critical role in driving adoption by translating technical concepts into clear, engaging, and actionable content for a broad internal audience. The ideal candidate is an experienced technical writer who can partner closely with engineers, product teams, and business stakeholders to create high-quality documentation, communications, training materials, and enablement content. Familiarity with AI platforms, LLMs, and Claude is a strong plus, though this role is not hands-on engineering. This person will help ensure employees understand how to use AI tools safely, effectively, and confidently as part of their day-to-day workflows. Roles and Responsibilities include:?Draft and maintain clear, user-friendly documentation related to Claude, AI agents, and internal AI-enabled tools?Create enablement content including: oUser guides and how-to documentationoInternal FAQs and knowledge base articlesoTraining materials, presentations, and demosoAdoption and change-management communications?Translate complex technical concepts into accessible content for non-technical audiences?Partner with Claude engineers, product owners, IT, security, and business stakeholders to gather information and validate content accuracy?Support internal AI rollout efforts by documenting standards, guidelines, guardrails, and best practices?Develop onboarding and training content to help employees understand when and how to use Claude effectively?Collaborate with enablement, learning, and communications teams to ensure consistent messaging across channels?Continuously refine content based on user feedback, adoption trends, and evolving AI capabilities?Help establish content templates and documentation standards for AI-related initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Solutions Engineer

An employer based in Ohio is looking for a Solutions Engineer to join their growing customer-facing team to help take customer demand and turn it into wins. This is a customer-facing role for someone... More who combines systems engineering credibility with shaping solutions, building proposals, and delivering executive briefings that move opportunities from pipeline to contract. This person will own the company's technical side of business development, from early customer discovery and needs analysis through proposal strategy, and post-award transition. They will lead pre-sales solutioning, conduct competitive intelligence and market assessments across the defense digital engineering landscape, and partner with Business Development to qualify opportunities. This person will sit specifically within the USAF Business Unit product portfolio, so knowledge of the push towards open architectures, authoritative engineering data, and model-based practices is crucial. This is a full-time permanent position that is able to sit remote, but does require 25-50% travel. The salary range for this position is $150,000 ? $180,000 annually. Compensation will be determined in partnership with the Hiring Manager and may vary based on factors such as contract and labor category alignment, relevant experience, skills, education, certifications or licenses, and geographic location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Engagement Manager

One of our large healthcare software clients is looking to hire an Engagement Manager who will provide program management expertise and oversight of large software implementations of the Claim... More Performance products for the Healthcare Insurance industry. This person will be managing projects, project plans, status meetings, deliverables and team members as well as being the frontline to customers. Personability is crucial in this role. You will work with different teams to work on new implementation as they are brought in. This person must be flexible as they will be working on many different projects at a time. This is a 12-month contract-to-hire opportunity! Pay rate for this role is between 55/hr and 57/hr based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Taxonomy Analyst (SKU & Product Data Focus)

We are building a Master Data team to support a scalable, searchable, and high-quality digital experience across our website and distribution network. The Taxonomy Analyst will play a key role in... More designing, maintaining, and governing SKU-level product taxonomy and classification, ensuring clean product content, accurate specifications, and strong search performance.This role will initially focus on SKU data supporting website build-out and distribution center enablement, with future expansion into customer and supplier data domains.You will work closely with a Senior Taxonomy Manager, Experience Manager, and cross-functional partners across eCommerce, Supply Chain, IT, and Category Management.Key ResponsibilitiesBuild, maintain, and evolve product taxonomies and classification structures across 700+ categoriesSupport website product content including attributes, specs, bullets, and digital metadata to improve search and discoverabilityEnsure data quality, consistency, and governance across SKU dataPartner with business and technical teams to align taxonomy with evolving business needsSupport distribution center (DC) data needs as the organization transitions from Direct-to-Branch to field-based DCsCollaborate with third-party taxonomy partners in the short term, with a long-term goal of bringing ownership in-houseUse PIM tools to manage and audit product data at scaleAssist in defining and enforcing data standards and best practices across teamsPay Rate: $40-$58 an hour depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Backend Mobile AI Engineer

We?re looking for a Senior Backend Engineer to join a mobile application team supporting a customer-facing app at scale. This role is ideal for a strong problem solver who has fully embraced modern... More AI-assisted development tools and can independently take ownership of complex backend work from concept through production.While the team?s current backend stack includes Golang and AWS, we are far more focused on system design strength, scale experience, and AI fluency than on any single programming language.This is a senior individual contributor role, partnering closely with the team lead and helping take architectural and design work off their plate.Own backend features and services end-to-end for customer-facing mobile applicationsDesign and build high-throughput, scalable backend systems (language-agnostic: Go, Java, etc.)Partner with Product, QA, and Frontend teams in an agile environment (2-week sprints)Take work that is not fully sliced into detailed tickets and drive it from concept to deliveryParticipate in system design discussions and lead exploration for new features, returning with clear recommendationsReview pull requests and collaborate with 3 other backend engineersActively work through backlog items including new features and technical debtParticipate in a light on-call rotation (approximately one week per month) to support production systemsMust be willing to work EST hours Compensation: $70/hr to $80/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Contract Analyst

? Data Analysis & Reporting: Perform analysis of complex data sets and contribute to reporting related to sourcing activities.? Strategy & Process Contribution: Support the development of cost-saving... More strategies and roadmaps for category management. You will also contribute to improving our sourcing process by identifying weaknesses and supporting the development of best-in-class policies and procedures.? Operational Support: Provide direct support for existing and new purchased services for Ford Credit operations.? Business Partnership: Support business owners who may have limited experience with Ford Supply Chain and Purchasing processes, policies, and systems.? Liaison & Negotiation: Act as a key liaison between suppliers, business owners, and various internal teams (vendor management, security & controls, Office of General Counsel/IT Contracts/Corporate Insurance) to negotiate purchase order terms, conditions, and statements of work.? Sourcing Initiatives: Participate in Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) initiatives to evaluate services and support sourcing decisions.? Sourcing Execution: Conduct appropriate sourcing activities to deliver quality services at the best cost, with minimal risks to Ford Motor Credit Company.? Supplier Relationship Management: Provide feedback to valued supply partners on their cost position relative to the market to help build effective long-term, productive relationships.? Market Awareness: Collaborate with business owners and internal stakeholders to stay informed about current and future technologies, understand the latest supply base footprint, and analyze financial health ratings and trends of suppliers.Supplier Onboarding: Participate in the due diligence process for new supplier onboarding.48/hr-58/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less