Job Search Results for service desk

Day to day:The Office Administrator will support a large corporate office in Vancouver WA (Portland Metro area) as the primary administrative point of contact. This person should have experience... More supporting a similarly large, corporate environment and should intend on administration being their career, as this is a long-term opportunity and this line of business offers room for growth.As a Workplace Office Administrator, you hold a central position in guaranteeing the smooth operation of our offices, encompassing both on-site and remote support. This versatile role entails delivering extensive administrative support to personnel at every level, thereby enhancing the overall efficiency and professionalism of our work environment.Essential functions: -Supplies and inventory management, for example ordering supplies and snacks and organizing them in the office appropriately-Facilities support, for example calling a plumber or repairman as needed-Support for AP processes (AP processing not included, but you will prepare the data collection/entry, review and send for processing, tracking for payment/issues, handling all indirect expenses and invoice submittals to accounting team)-Preparing the office, catering, conference rooms etc. for visits from Executives-Any other ad hoc administrative support duties that arise?Provides administrative support to all levels of staff in the office including support of team/project/client meetings, communication, and coordination of activities in an office or project site.?Administrators are assigned to specific geographic areas* ? some may be remotely located. Remote locations are considered 2+ hours from another office location. May be responsible for support of remote office locations as assigned. This may include business travel.?Responsible for general office upkeep and liaison with building management for maintenance requests, issues (i.e., AC/heat service,) and security access cards. COORDINATION WITH FACILITIES?Responsible for visitor management such as answering incoming calls and welcomes office guests and ensures front office sign-in sheets, including International Travel forms, and Office Safety Guidelines are up to date.?Coordination of shipping/deliveries such as incoming and outgoing U.S. and overnight mail, distributes incoming mail/packages i.e., FedEx/UPS/Amazon/Staples.?Coordination of Managed Print Service program such as printer liaison, maintenance, paper/print supplies, instructions for print drives, and assists in coordinating with ARC for large plotter printing requests. COORDINATION WITH FACILITIES?Assists with procurement of approved office materials and supplies as required.?Provides assistance for new hire onboarding, completion of I-9?s, etc. ? this includes working with IT on all required new hire equipment along with collection of IT equipment and security cards for employees exiting the company.?Coordinates safety and compliance programs for office, including maintenance of office standards ? visitor guide, bulletin boards, inspections of fire extinguishers, AED, AED/CPR Certification, and first aid kits, including PPE. COORDINATION WITH FACILITIES?Assists with project support, i.e., technical/project assistance, document control (electronic and hard copy), records management processes (filing, archiving), which includes assistance with project-specific reports, data management, uploading of documents to project websites, project file structure assistance, and construction administration.?Additional project support may include project coordination, tracking of task orders and project contracts, maintain project plans as well as project procedures manuals, workflows, QA review of reports/correspondences, and other project coordination as needed.?May be assigned to assist with financial reports for office leaders which includes spreadsheet consolidation, tracking of data, senior staff tracking and travel/expense report support, and/or utilization reports.?May assist with Procurement activities such as Accounts Payable, Purchase Orders, etc.?May serve as timecard administrator to ensure timecards are completed and submitted on a weekly basis. Task activity and office location details are required.?May be assigned to assist with vehicle fleet program for the region, working directly with national vehicle lead and facilities administration teams on tracking all required documents, leases, and approvals for maintenance requests, processing new requests and drivers, and collecting monthly driving records for each vehicle.?May be assigned to support established Document Processing requests. Includes demonstrated competence using Microsoft Office applications is required with emphasis on creating Excel spreadsheets, formatting Word documents and developing PowerPoint presentations. ?May be assigned to serve as on-site (physically at office location) local office point of contact for coordination of IT issues with Service Desk team, including new computer setup, return out of service machines, server/HVAC/other equipment issues, A/V set-up assistance and responding to Service Desk emails for additional information. COORDINATION WITH FACILITIES?Exercises responsible and ethical decision-making regarding company funds, resources and conduct and adhere to Code of Conduct and related policies and procedures.?Must possess a high level of professionalism, communication skills and positive attitude when interacting with colleagues, clients, guests and other employees in the office. Positive employee engagement is a priority.?Must be comfortable working in a fast-paced environment with short deadlines, interruptions, and multiple tasks.?Must be able to prioritize assignments with minimal supervision along with time management, resourcefulness, fine attention to detail and follow-through.?Must be a strong team player, collaborative, with strategic thinking.?Other duties as required by business needs.?As a performance metric, all employees in the workplace must provide daily timecard comments specifying their work assignments, particularly when working from home or when absent from the office. Work-from-home schedules must align with the weekly work schedule set and approved by the Area Manager. Any changes to scheduled work or unexpected absences must be promptly communicated to the area manager to ensure adequate office coverage.?Employees may be assigned stretch assignments as needed, which are projects or tasks designed to challenge and develop their skills beyond their regular duties. These assignments provide opportunities for employees to explore new areas, enhance their expertise, and contribute to their professional growth.This will be a contract-to-hire position, and only candidates who can commit to long-term employment will be considered. Annual compensation will vary based upon individuals? relevant experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a District Manager on behalf of a luxury fashion retail client to oversee three stores across Virginia, Washington, DC, and Maryland, with future growth expected. This is a... More highly hands-on, field-based leadership role focused on in-store execution rather than desk-based work.The District Manager will partner closely with Store Managers and Client Advisors to drive sales performance, develop talent, and ensure consistent brand and visual standards across locations. Responsibilities include coaching Store Managers, strengthening selling behaviors, maintaining visual merchandising excellence, and driving revenue across stores with varying volumes, luxury tiers, and customer bases.The ideal candidate is a high-performing Store Manager or Dual-Store Manager ready to step into a multi-store leadership role within luxury retail.Key ResponsibilitiesLeadership & Team Development? Lead, coach, and develop Store Managers and in-store teams to achieve sales and performance targets? Build strong leadership capability at the Store Manager level? Provide ongoing feedback, training, and performance coaching on the sales floor? Foster a collaborative, feedback-driven team cultureBusiness & Performance Management? Own district-level revenue results and KPIs? Analyze business performance for each store and the overall district? Identify opportunities to improve sales, productivity, and operational effectiveness? Ensure alignment with company goals and brand strategyIn-Store Operations? Maintain a strong on-floor presence across all locations? Monitor selling skills and customer experience standards? Ensure visual merchandising and store presentation meet brand expectations? Make practical, in-store adjustments to layouts and merchandising to optimize results? Step in operationally as needed to support stores during peak or challenging periodsHR & Talent Management? Manage hiring, interviewing, and onboarding processes for store-level roles? Partner closely with HR on people-related matters? Support performance management and talent development initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Support Specialist is responsible for providing technical support to users through the analysis and resolution of technical problems. In this role, support is for Microsoft 365 (M365)... More applications, but specializing in SharePoint administrative support and development.Responsibilities include but are not limited to:? Provide SharePoint development assistance for our Marketing and Communications teams, primarily related to our corporate Intranet.? Edit existing Intranet sites and develop new sites as requested. Make SharePoint configuration changes as required.? Build custom SharePoint solutions included web parts, apps and extensions using the SharePoint framework, .NET, JavaScript and CSS.? Create automated business workflows using Power Automate and Power Platform as needed.? Provide Tier 2 support for the M365 platform via phone, email and ticketing system.? Performs troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.? Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.? Collaborate with various managers and other IT personnel to improve existing processes, increase automation and meet application goals.? Participate in required compliance activities as needed, including data log collection, statistical analysis and proper reporting standards.? Administer on-call and after-hours technical support during scheduled outages and unscheduled emergency situations.? Escalate issues to appropriate teams within IT as needed.? Manage incoming help tickets and assign appropriately.? Create and maintain documentation as it relates to corporate applications, support and processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SCHEDULE: 4 days onsite, Monday - Thursday | 8:00?9:00am start to 5:00pmDURATION: 6-Month Contract (32 hours/week)ABOUT THIS ROLE:Insight Global is seeking a Workplace Coordinator to support... More day-to-day office operations for Strava's New York team of approximately 40 employees located in Manhattan, near Union Square. This role will act as the front-of-office point of contact and play a key part in creating a welcoming, organized, and well-run workplace environment.The Workplace Coordinator will partner closely with the Office Manager and broader People Team to support office logistics, employee experience, onboarding, and events (off- site and in-office events). This is an excellent opportunity for an entry-level administrative or executive assistant-type professional who is proactive, detail-oriented, and eager to jump in wherever help is needed.DAY-TO-DAY:? Provide front desk and receptionist coverage, greeting employees and visitors? Coordinate office snacks, lunches, and pantry organization? Manage visitor access and office logistics? Support off-sites and events, including scheduling and coordination? Assist with monthly happy hours and team gatherings? Support bi-weekly new-hire onboarding, including laptop coordination? Track and manage laptops and office equipment? Act as an extension of the larger workday, supporting ad-hoc workplace needs as they ariseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dynamic and people-focused Process Manager to drive the rollout and adoption of standardized processes across our Infrastructure and Application Production Support teams. This role... More is ideal for someone who thrives on collaboration, enjoys problem-solving, and excels at guiding teams through change. You will play a key role in ensuring operational consistency, improving process effectiveness, and fostering alignment between production support teams and leadership.________________________________________Key Responsibilities?Lead process rollout and adoption: Partner with strategic and cross-functional leaders to drive consistent implementation of standardized processes across multiple teams and organizations.?Understand and remove barriers: Work closely with teams to identify challenges, resolve roadblocks, and help achieve operational goals.?Promote alignment and visibility: Act as a connector between production support teams and executive leadership to ensure transparency, alignment, and continuous improvement.?Stakeholder engagement: Collaborate with diverse stakeholders?including those contributing part-time to process efforts?while balancing empathy with accountability.?APS and triage team collaboration: Partner with APS and triage groups to ensure new processes are relevant, practical, and effective.?Data-driven process management: Track and analyze tool usage, process effectiveness, and adoption metrics through data analytics.?Tool integration: Support the deployment and optimization of systems such as Change Management tools, Service Request platforms, and SOW tracking systems.?Hands-on engagement: Spend time working directly with teams to understand workflows, identify improvement opportunities, and recommend enhancements.?Sprint planning: Help define and prioritize deliverables within 3?4 week sprint cycles to ensure timely progress and measurable outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Electrical Engineer will be a hands on technical contributor supporting a high volume industrial bakery operation. This role is focused on electrical troubleshooting, controls modernization, and... More day to day maintenance support for production equipment. The engineer will work closely with production, mechanical technicians, and facilities to maintain uptime, troubleshoot issues, and help upgrade aging controls and systems to modern standards.This is not a desk engineering role. The right candidate is comfortable walking the floor, diagnosing issues in real time, and rebuilding or upgrading control systems as needed.________________________________________Team Structure?Small maintenance team consisting of approximately 3.5 technicians o3 full time technicianso1 part time technician?Mechanics handle some electrical troubleshooting?Electrical Engineer serves as the primary electrical and controls expert________________________________________Day to Day Responsibilities?Perform daily maintenance and troubleshooting on production equipment?Walk the production floor to proactively identify issues or aging components?Coordinate maintenance activities with production, mechanical, and electrical teams?Diagnose electrical, controls, and motor issues and determine corrective actions?Schedule and prioritize maintenance tasks based on production needs________________________________________Electrical and Controls Responsibilities?Troubleshoot, maintain, and upgrade: oVariable Frequency Drives (VFDs)oPLC systems and control logicoRelays, connectors, motor starters, and motor drives?Analyze equipment performance and replace failing components proactively?Rebuild and modernize control systems to current standards?Interpret electrical schematics and control drawings?Program, diagnose, and modify PLCs as needed________________________________________Production Equipment Supported?Dough production and processing systems?Donut forming and cutting equipment utilizing PLCs and sensors?Proofer systems controlling temperature and humidity oBlowers, motors, conveyors?Fryer systems oTemperature sensorsoBurnersoFresh air makeup systemsoMotors and conveyors?Spiral and cooling conveyor systems utilizing relays and VFDs?Depositors and pneumatic control systems?Ovens oBaxter rack ovens?Conveyor systems throughout the production line________________________________________Facilities and HVAC Exposure?Support basic HVAC maintenance tasks, including: oChanging blower motors, belts, and filtersoCleaning condenser coils?Work around 10 ton rooftop HVAC units?Maintain hot water heaters and other low tech facility systems?No HVAC certification required?Ideal candidate has prior exposure to HVAC systems, controls, burners, and PLC driven equipmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Description:?Support dSPACE, Opal-RT, NI and Typhoon HIL automation.?Create HIL test strategies, test cases, and scripts based on client, internal, and regulatory requirements.?Set-up test equipment... More and run hands-on tests.?Support all release testing and bug triaging.?Help identify gaps in requirements and review the requirements for testability.?Work on setups to allow highly automated software release testing.?Create data acquisition systems for test data recording.?Document results and provide reports.?Establish traceability using requirement management tools and version control.?Investigate test failures through analysis and failure reproduction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Top Secret cleared IT Specialist sitting onsite in Washington, DC. This role supports a contract providing IT services to the FBI by delivering reliable, hands on... More desktop IT support to end users. The position focuses on troubleshooting and resolving hardware, software, and connectivity issues to ensure end-users can perform their work without disruption.The role requires the ability to work independently with minimal supervision, as well as collaborate with team members on more complex technical issues. Strong customer service skills, sound judgment, and initiative are essential, along with the ability to research issues, follow established procedures, and apply effective solutions.Typical day-to-day responsibilities include installing, maintaining, and supporting desktop systems, peripherals, business applications, and multiple operating systems. Additional Responsibilities:?Install, configure, and support desktops, laptops, peripherals, and software in networked, standalone, classified, and unclassified environments.?Diagnose, troubleshoot, and resolve hardware and software issues on desktop and portable systems.?Provide end users with guidance and instruction on the use of hardware and software.?Analyze customer service requests and deliver timely, effective technical solutions.?Use trouble ticketing systems to open, update, and close tickets accurately and on time.?Perform software and hardware upgrades across multiple systems, printers, and peripherals.?Prepare IT equipment for reuse, redeployment, or surplus disposition.?Support office moves, new builds, and relocations, including equipment disassembly and reinstallation.?Provide technical support to users at remote locations as required.?Conduct IT audits as assigned, in accordance with applicable policies and procedures.?Prepare and submit status and progress reports to team leads.?Identify, document, and recommend process improvements.?Communicate effectively with users via phone, electronic methods, and in person.Physical Requirements:?Ability to lift up to 50 lbs.?Must be able to walk, bend, squat, twist, reach above shoulder level, crawl under desks, carry equipment, and push or pull carts loaded with IT hardware.Compensation: $20.00/hr to $27.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for... More multiple GI offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Shifts are Monday-Friday either from 8am-4:30pm or 8:30am-pm.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Security Engineer will be responsible for protecting the organization?s information assets by ensuring their availability, integrity, and confidentiality. This is a security-first, hands-on... More engineering role that requires strong foundational security knowledge, the ability to explain how security technologies work and why they are used, and the judgment to apply that knowledge in real environments.While experience with specific tools is valuable, this team prioritizes depth of understanding over resume-level breadth, and looks for engineers who can think critically about security controls rather than mechanically respond to alerts. Please note there is an aspect of on call rotation in the role. The Security Engineer will be responsible to actively promote, maintain and validate the availability, integrity, and confidentiality of the organizational information assets. This will be done in compliance with company security policies, standards and best practices. The Security Engineer will work across functional/divisional lines to develop and implement IT Security strategies, policies, and procedures. They will carry out all phases of information systems/networks security program that involves access to computers and computerized data. They will conduct regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans. They will conduct investigations of computer security violations and incidents as well as any associated reporting requirements. They Security Engineer will respond to queries and requests for computer security information and reports. This individual is responsible for protecting the organization?s information assets by ensuring their availability, integrity, and confidentiality while implementing security strategies, policies, and procedures. This role includes conducting ongoing vulnerability assessments and audits, driving remediation work, and investigating security-related help desk tickets as incidents arise. The engineer analyzes intrusion detection and prevention logs, supports internal security products and services, and provides clear status updates to both management and business teams. Additionally, they resolve technology issues for employees, promote security awareness across the organization, and support system patch management. The goal of this contract is to convert this person full time. The expected salary range for this role is between $105,000-130,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less