Job Search Results for service desk

Day to Day / Responsibilities:1.SAP Configuration and Technical Expertise?Provide in-depth technical support and configuration of SAP FI/CO modules, ensuring integration with SD, MM, PP, and... More PS.?Support related applications and processes, including Vertex for tax, Tungsten Automation (formerly Kofax) for invoicing, and Electronic Bank Statements (EBS) uploads.?Ensure compliance with corporate financial policies and procedures.?Taking over the existing reports, creating new reports. 2.Project and Application Support?Deliver SAP application support, updates, and troubleshooting through the enterprise IT service desk.?Contribute to project deliverables such as system configuration, testing, documentation, and user training.?Provide post-implementation and ongoing operational support to ensure system reliability and performance. 3.Financial and Data Management?Support asset accounting, material costing, project results analysis, and cost settlements with SAP.?Assist with data migration and maintenance using LSMW tools to ensure data accuracy and consistency.?Leverage strong Excel and SAP GUI scripting (VBA) skills to improve reporting, automation, and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role will contribute to PM'ing contract process through completion (not negotiating deals but instead help desk tickets), process documentation and organization (storing things, saving things,... More updating process documentation, etc.), starting template drafts of SOWs, etc. to lay the foundation so managers can work through it more quickly. Potentially taking some standard deals, like amendments with small change no dollar value (no negations) but it would be one that is no partner facing, internal support.Performs a variety of complex administrative projects, with an emphasis on contracts administration for a department or a division, primarily related to a structured business process. Complete special projects as assigned. Review business contracts for data to be extracted, formatted and entered into business tools in conjunction with the contract stakeholders and /or after negotiated agreements are concluded. Data entry into contract database. Organize workflow to effectively monitor documentation submitted through multiple departments. Coordinate contract reviews through meeting, conference calls and email. Serve as a point of contact to educate user community in the Contract Management & Compliance Process. Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This person will be responsible for the management and operations of a reputable Cedar Rapids law firm. Duties include financial oversight, contract management, hiring and people management, and... More ensuring day-to-day operations are running smoothly so the attorneys can focus on client service. The ideal candidate will have background in both finance and HR operations, and experience being second-in-command at a small or mid-sized company. Salary Range depending on experience: $150,000 to $200,000.Key Responsibilities? Lead and manage approximately 30 staff, including assistants, paralegals, and central services personnel, as well as work with 30 additional attorneys? Oversee firm operations across departments, identifying gaps and building or refining roles as needed? Manage contracts, vendors, and key banking relationships? Maintain oversight and understanding of trust accounts and financial processes (in partnership with the firm accountant)? Lead the Central Services Department, including IT, front desk, records/files, accounting, and bookkeeping? Schedule and coordinate board meetings and communicate effectively with firm leadership? Support firm culture and engagement, including planning occasional client and firm events? Supervise hiring, performance management, and terminations with professionalism and discretion? Partner with existing roles (e.g., marketing, accounting) to ensure clear ownership and efficiencyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Trilingual Payroll Specialist to join a large HCM client in Mexico. In this role, you will be supporting payroll-related customer inquiries and provide first-level... More support via email and phone, responding to payroll process and system integration questions, gathering required information, and coordinating with the payroll vendor to resolve inquiries. This position does not calculate or process payroll; instead, it focuses on customer service, investigation, communication, and follow-through. Strong communication skills, professionalism, and the ability to manage client expectations are essential to succeed in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Ability to support either day or night shifts that aligned to a 24x7x365 team supporting customer mission critical environments. A key contributor in the success of managing our client?s endpoints.... More This is achieved by quickly resolving incidents that our clients open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware. Entry level troubleshooting methodologies to solve problems in broad, complex & unique networks with mixed media & protocols. Entry level wireless network proficiency and associated experience supporting Cisco network products and protocols as well as command of executional best practices. Provide support to internal and external customers during critical service-related issues. Ability to get to an understanding of customer expectations and manage or set proper expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the... More ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Security Engineer will be responsible to actively promote, maintain and validate the availability, integrity, and confidentiality of the organizational information assets. This will be done in... More compliance with company security policies, standards and best practices. The Security Engineer will work across functional/divisional lines to develop and implement IT Security strategies, policies, and procedures. They will carry out all phases of information systems/networks security program that involves access to computers and computerized data. They will conduct regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans. They will conduct investigations of computer security violations and incidents as well as any associated reporting requirements. They Security Engineer will respond to queries and requests for computer security information and reports. This individual is responsible for protecting the organization?s information assets by ensuring their availability, integrity, and confidentiality while implementing security strategies, policies, and procedures. This role includes conducting ongoing vulnerability assessments and audits, driving remediation work, and investigating security-related help desk tickets as incidents arise. The engineer analyzes intrusion detection and prevention logs, supports internal security products and services, and provides clear status updates to both management and business teams. Additionally, they resolve technology issues for employees, promote security awareness across the organization, and support system patch management. This role may include other related tasks as assigned by leadership. Please note there is an aspect of on call rotation in the role. The goal of this contract is to convert this person full time. The expected salary range for this role is between $105,000-130,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Assist in establishing and maintaining auditable opening balances and subsequent roll-forward reporting to meet full financial statement audit requirements in accordance with FASAB standards.... More Support the execution of baseline inventory by developing processes and procedures to obtain necessary key supporting documentation.?Provide audit coaching and advisory services to assist in responding to emerging trends and risks, and to support executive-level planning and strategy development for achieving and sustaining clean audit conditions.?Develop and deliver audit training to stakeholders on audit expectations, on-site testing and walkthrough preparation, Key Supporting Documentation (KSDs), and financial reporting requirements. Create and maintain desk guides, Standard Operating Procedures (SOPs), job aids, and other similar documentation to enhance stakeholders' understanding of audit processes, internal controls, Business Process Narratives (BPNs), financial reporting, Notices of Findings and Recommendations (NFRs), Corrective Action Plans (CAPs), and audit examinations.?Recommend and perform testing of existing control activities (design and operating effectiveness) to identify, report, and remediate control deficiencies, including those related to service provider and third-party entities. Assist with monitoring the performance of control areas and provide feedback for process improvement, including inventory controls for assets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is looking for an experienced Tier 3 Systems Lead to support us on a mission critical, cutting edge project for a joint customer. This role will be both involve both... More managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 ? Tier 3 Help Desk, Desktop Support, and Systems Administrators. This individual will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems.Other duties: ?Coordinate with Systems Integration, Networking, and Cybersecurity teams to ensure tickets and outages are fixed in a timely manner?Manage Jira board and ticket flow to ensure uptime on all systems ?Interface with team members across the enterprise (to include government customers) to ensure your group is up to date on programmatic matters ?Step in to solve IT related issues for our cutting edge data and software services platform Hourly: 54-75/hr Salary: 125,000-150,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior UX Researcher with experience in physical product development to join a customer facing research and insights team. This role will be embedded in an Industrial... More Design team to help drive transformation and innovation by contributing insights and research outcomes that translate directly into business and product impacts. On a day to day basis, candidates can expect to partner with Industrial and UX Designers, the larger UX Research team to develop and execute UX Research projects/programs aimed at understanding customer needs, expectations, and experiences. Candidates will perform activities from early/generative user research, through rapid/iterative formative testing, and later evaluation.In this role it is important to have a critical thinking mindset and be able to challenge the use ofresearch techniques, and suggest techniques better suited to specific scenarios. Understanding when less-direct data gathering methods may be appropriate, e.g. observation vs interviewing when studying a business process and making those suggestions will be important for day to day interaction in this position. Being able to confidently recommend research methods and approached based on the Industrial Design business needs will be a key factor in finding success. Day to day Deliverables: Execute research activities (e.g. user interviews/testing/evaluation, field studies,journey mapping) to uncover experience and product development insightsProduce research documents ? screeners, question guides, reports, etcModerate/host workshops such as ideation sessions Build impactful and influential insights and stories spotlighting the most business relevant user orientations and behaviorsPerform desk research (e.g. lit reviews) to inform the front end of new projectsManage the research participant experience, to ensure their comfort during research sessions, and protect their personal/private dataCollaborate with and manage stakeholders across various functions/disciplines including industrial design and technology partnersThoughtfully leverage AI tools to support your workflow and uncover innovative and impactful new ways of workingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less