Job Search Results for service desk
Jan 12, 2026
Round Rock, TX
|
Electrical Engineering
|
Perm
|
$105k - $123k (estimate)
{"JobID":481722,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78728","ReferenceID":"AUS-1f92cf6d-fd96-4254-ac67-8245427538df","PostedDate":"\/Date(1768256805000)\/","Description":"The company, is seeking a Senior Engineer specializing in software development in Windows environments. The Senior Software Engineer will work on sustaining efforts, and new feature development of company applications. The successful candidate will be able to create, analyze and implement product backlog items to be included in development projects. This job reports to the Sr. Software Manager, Software Engineering. Position Responsibilities:? Specify, design, develop, document and test new firmware functions in company products. ? Perform sustaining work on existing firmware?s in company products. ? Develop/sustain Windows SW applications used for various purposes throughout the product/component lifecycle. ? Complete individual assignments defined in JIRA with minimal supervision. ? Assist to solve reported field issues closely with company New Product Support and company Help Desk teams. ? Apply good judgment in meeting tight schedules while maintaining superior quality. ? Perform design reviews and code reviews. ? Collaborate with engineering team members to ensure project success and champion high quality throughout the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Engineer, Embedded Software","City":"Round Rock","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualification Requirements:? Bachelor?s degree in computer science or equivalent working knowledge of C and cplusplus programming languages. ? 5+ years? experience of Real-time embedded development in MCU controlled embedded systems. ? Strong willingness to learn and pick up new technology / project with minimal guidance or documents. ? Good knowledge of embedded system designs in general incl HW. ? Strong troubleshooting skills. ? Team player and self-starter with minimal supervision ? Ability to effectively communicate with others, both verbally and in writing","Skills":"Preferred Qualifications:? Python, cplusplus or csharp and .NET Core coding experience using Visual Studio IDE ? TCP/IP socket, serial communication, USB, development experience. ? Experience with Linux-based embedded development such as e g Yocto. ? Comfortable working with hardware simulators and tools for software development. ? Software development experience on products used in legal metrology is a plus.","Industry":"Electrical Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":123000.0000,"SalaryLow":105000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The company, is seeking a Senior Engineer specializing in software development in Windows environments. The Senior Software Engineer will work on sustaining efforts, and new feature development of... company applications. The successful candidate will be able to create, analyze and implement product backlog items to be included in development projects. This job reports to the Sr. Software Manager, Software Engineering. Position Responsibilities:? Specify, design, develop, document and test new firmware functions in company products. ? Perform sustaining work on existing firmware?s in company products. ? Develop/sustain Windows SW applications used for various purposes throughout the product/component lifecycle. ? Complete individual assignments defined in JIRA with minimal supervision. ? Assist to solve reported field issues closely with company New Product Support and company Help Desk teams. ? Apply good judgment in meeting tight schedules while maintaining superior quality. ? Perform design reviews and code reviews. ? Collaborate with engineering team members to ensure project success and champion high quality throughout the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 22, 2026
Cedar City, UT
|
Engineering (Non IT)
|
Contract-to-perm
|
$32 - $40 (hourly estimate)
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Insight Global is searching for a Dev Engineer to support one of their customers in the supports the aerospace and defense industry. This Dev Engineer will be a hands-on mechanical engineering role... supporting design, testing, manufacturing, and customer engagement for rocket motor and propulsion systems. This role blends CAD design, production support, and customer-facing collaboration ? not a desk-only position. Some of your responsibilities will include: - Design mechanical components using CAD tools such as SolidWorks or other similar - Create, review, and modify engineering drawings for production- Support root cause analysis and troubleshooting of equipment or production issues- Assist with RFQs, early-stage R&D, and transition from design to production- Work directly with testing equipment (e.g., X-ray systems, grinders, lab tools)- Participate in frequent meetings with customers and internal stakeholders- Communicate technical decisions clearly to non-engineering audiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 06, 2026
Edison, NJ
|
Social Worker
|
Contract-to-perm
|
$20 - $25 (hourly estimate)
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The Patient care Tech is responsible for administering, monitoring, and scheduling Transmagnetic Stimulation (TMS) services, providing support for individuals served throughout treatment, and... ensuring equipment safety and functionality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 04, 2026
Toronto, ON
|
Business Analyst (BA)
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":525822,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 0","ReferenceID":"TOR-95228d84-01d0-4c38-be63-323f7a8c0b76","PostedDate":"\/Date(1777855962000)\/","Description":"Insight Global is hiring a Junior to Intermediate Business Analyst to join the Capital Markets Technology team on a 1-year contract. The role will support multiple Capital Markets business projects and requirements.The team specializes in Collateral and Funding Management, including Source and Uses Allocations to support funding optimization within the Capital Markets space. The Business Analyst will primarily work with the Capital Markets Central Funding Desk and will also have opportunities to support other desks and asset classes through a cross-asset collateral management platform.The role involves working with Databricks using SQL and/or Python, supporting reporting and business analysis through Plotly dashboards. There are also opportunities to work with Power BI. Strong Excel skills are required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Jr-Int Business Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Capital Markets experience/knowledge - Equities and Fixed Income Business- Trade Lifecycle- Collateral or Inventory ManagementTechnology:- SQL- Excel/Pivot TablesCommunications- Strong documentation and requirements gathering skill- Good grasp of business and stakeholder communication and management- Ability to communicate and guide developers and business to get to solutions or end goal.","Skills":"Capital Markets experience/knowledge - Margins (IM/VM) - Fund Transfer and Funding Business - Global Markets Resource Management and Financing - Triparty- Source and Uses Allocations- Fund Transfer Pricing- Internalization and Internal Allocations- Collateral OptimizationTechnology:- Databricks- Data Analysis Tools- PowerBI","Industry":"Business Analyst (BA)","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is hiring a Junior to Intermediate Business Analyst to join the Capital Markets Technology team on a 1-year contract. The role will support multiple Capital Markets business projects... and requirements.The team specializes in Collateral and Funding Management, including Source and Uses Allocations to support funding optimization within the Capital Markets space. The Business Analyst will primarily work with the Capital Markets Central Funding Desk and will also have opportunities to support other desks and asset classes through a cross-asset collateral management platform.The role involves working with Databricks using SQL and/or Python, supporting reporting and business analysis through Plotly dashboards. There are also opportunities to work with Power BI. Strong Excel skills are required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 27, 2026
Houston, TX
|
Accounting / Finance
|
Perm
|
$100k - $140k (estimate)
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Insight Global is seeking a Market Analyst to support a fast-growing oil commodities and futures brokerage specializing in crude oil, refined products, and physical energy transactions. This role... sits directly on a high-volume trading desk and is heavily focused on backend analytics, real-time trade entry, and flawless execution of physical product trades rather than trading or brokerage progression. You will be responsible for accurately capturing, validating, and submitting trade data for physical energy transactions under strict regulatory time windows, maintaining pricing structures, and ensuring trades are booked correctly and error-free in rapidly moving markets. This is a mission-critical role with zero tolerance for mistakes, ideal for someone who thrives in fast-paced environments, loves precision-driven work, and wants long-term stability in an analyst seat rather than a path into trading. This is a full-time, in-office position based in Houston, Texas (5 days/week).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 01, 2026
Newport Beach, CA
|
Administrative Assistant
|
Contract-to-perm
|
$25 - $31 (hourly estimate)
{"JobID":514091,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.87,"Longitude":33.62,"Distance":null},"State":"California","Zip":"92660","ReferenceID":"OCC-f1e90dc7-1eda-4dbd-b8f3-1e1de8f81300","PostedDate":"\/Date(1775081937000)\/","Description":"Insight Global is looking for a Commercial Escrow/Title Assistant will provide high-level support to a high-volume commercial escrow desk, assisting with complex commercial real estate transactions from file opening through closing. This role is ideal for a detail-oriented professional with a strictly commercial background who thrives in a fast-paced, production-driven environment. This position will be on-site 5 days a week in Downtown Los Angeles.Key ResponsibilitiesSupport the Commercial Escrow Officer throughout the full lifecycle of commercial real estate transactions, from opening to close.Prepare and review commercial closing statements and assist with settlement coordination.Review, organize, and track title commitments, title requirements, and related commercial documentation.Coordinate with internal teams, lenders, attorneys, and external stakeholders to ensure timely closings.Maintain accurate, compliant files in accordance with California commercial title insurance regulations.Manage multiple commercial files simultaneously in a structured, high-volume workflow.Ensure all escrow activities meet internal quality standards and regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Commercial Escrow Assistant","City":"Newport Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications3?5 years of dedicated California Commercial escrow/title experience.Proven ability to manage a steady pipeline of commercial files in a production-focused environment.Proficiency with escrow software systems.Exceptional organizational skills, attention to detail, and follow-through.Experience working within structured, process-driven escrow operations.","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Commercial Escrow/Title Assistant will provide high-level support to a high-volume commercial escrow desk, assisting with complex commercial real estate transactions... from file opening through closing. This role is ideal for a detail-oriented professional with a strictly commercial background who thrives in a fast-paced, production-driven environment. This position will be on-site 5 days a week in Downtown Los Angeles.Key ResponsibilitiesSupport the Commercial Escrow Officer throughout the full lifecycle of commercial real estate transactions, from opening to close.Prepare and review commercial closing statements and assist with settlement coordination.Review, organize, and track title commitments, title requirements, and related commercial documentation.Coordinate with internal teams, lenders, attorneys, and external stakeholders to ensure timely closings.Maintain accurate, compliant files in accordance with California commercial title insurance regulations.Manage multiple commercial files simultaneously in a structured, high-volume workflow.Ensure all escrow activities meet internal quality standards and regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 04, 2026
Scottsdale, AZ
|
Desktop Support
|
Contract,Perm Possible
|
$28 - $35 (hourly estimate)
{"JobID":526050,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.89,"Longitude":33.61,"Distance":null},"State":"Arizona","Zip":"85260","ReferenceID":"PHL-e44fd831-847a-45d1-9f6c-a01d738e8ae1","PostedDate":"\/Date(1777908846000)\/","Description":"A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Desktop Support","City":"Scottsdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of service desk or desktop support? Experience operating at a Tier 2 level (tickets are being escalated to them)? Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD)? Ticketing experience (prefer ServiceNow)? Must be OK working in a hybrid role - taking service desk calls/ chat \u0026 providing onsite support? Excellent customer service skills.? Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks)? Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD)? Remote troubleshooting experience or \"remoting in\" using SCCM, Citrix, Screenmeet","Skills":"? Experience with Tanium? Experience working in an enterprise environment (10,000+ endpoints)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone... queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 05, 2026
Reno, NV
|
IT (DNU)
|
Perm
|
$60k - $70k (estimate)
{"JobID":526831,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-119.67,"Longitude":39.38,"Distance":null},"State":"Nevada","Zip":"89521","ReferenceID":"DGW-ea7862fb-c1d1-43e8-b5c4-652a0f6a201f","PostedDate":"\/Date(1778006216000)\/","Description":"Insight Global is seeking a Help Desk Analyst for it\u0027s technology consulting client in Renothat will be responsible for providing tier 1 and 2 customer support for a range of IT-related issues. This will be a hybrid opportunity requiring 4 days/week onsite. Key duties include troubleshooting Computer hardware/Software issues, iPhones/iPads and Mifi devices, Mac OS, applications, networks, and operating systems. This role involves delivering IT training to new hires, maintaining IT documentation, managing onsite hardware inventory, and ensuring computers are updated with current Microsoft updates and security software. The analyst will also create new hire accounts in AD Manager and handle account and equipment termination procedures when employees leave. Issues that require advanced expertise are escalated to appropriate personnel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Analyst 1/2","City":"Reno","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?College Degree a Plus but High School Diploma or GED acceptable with IT Experience?Minimum 2-years IT Support experience?Exceptional analytical and problem-solving skills.?Advanced collaboration, communication, and interpersonal skills.?Excellent organizational and time management skills.","Skills":"Network troubleshooting experience","Industry":"IT (DNU)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Help Desk Analyst for it's technology consulting client in Renothat will be responsible for providing tier 1 and 2 customer support for a range of IT-related issues. This... will be a hybrid opportunity requiring 4 days/week onsite. Key duties include troubleshooting Computer hardware/Software issues, iPhones/iPads and Mifi devices, Mac OS, applications, networks, and operating systems. This role involves delivering IT training to new hires, maintaining IT documentation, managing onsite hardware inventory, and ensuring computers are updated with current Microsoft updates and security software. The analyst will also create new hire accounts in AD Manager and handle account and equipment termination procedures when employees leave. Issues that require advanced expertise are escalated to appropriate personnel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 06, 2026
Phoenix, AZ
|
Desktop Support
|
Contract
|
$19 - $24 (hourly estimate)
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This person will be performing the following duties:- Imaging laptops and desktops via PXE boot and SCCM task sequences, ensuring rapid deployment and seamless integration.- Utilize Lansweeper to maintain inventory, reclaim assets during offboarding, and minimize waste.- Provide remote support through Bomgar for users across multiple locations, resolving hardware and software issues swiftly.- Configuring laptops with Microsoft Office, Adobe Creative Cloud, and VPN access for certain user groups.- Active Directory for computer OUs, security groups, and shared drive access, ensuring proper licensing and permissions.- VPN access by creating RSA tokens.- Improve software installation processes by issuing temporary administration codes through access management tools such as Avecto/Beyond Trust, reducing delays in project timelines.- Use PowerShell scripts for seamless data transfers and backups during laptop replacements or repairs.- Assist with timely equipment availability by coordinating leased device replacements and warranty repairs.- Resolve Office 365 security group issues during onboarding to minimize delays.- Facilitate browser data migration by assisting users with transferring bookmarks and OneNote data during laptop replacements.- During onboarding sessions, educate new employees on VPN connectivity, SharePoint navigation, printing, and IT ticket submission processes.- Assist users with mobile devices (email setup and WiFi)- General assistance with various Service Desk activities/special projects, as needed.- Provide excellent customer service to users and management, including prompt responses to requests.Periodically, this person will spend a day at a secondary site nearby to provide onsite support.This role will be onsite, Monday-Friday from 8am-5pm CST (1 hour lunch). Excludes major holidays and end of year closure (typically last week of calendar year).Compensation range: $24.00-30.00/hr. Exact compensation may vary based on several factors, including, but not limited to skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tech Cafe Engineer","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum 4 years of experience in an enterprise technical support role Excellent customer service, professionalism, punctuality, and written/verbal communication Experience in PC deployment (PXE/SCCM), break/fix support (technical diagnosis and repair) of PCs Asset Management experience (prefer Lansweeper)Experience with PC networking, VPN, Multi-factor Authentication or RSA tokens (SecureID)Experience troubleshooting Windows OS, supporting core Microsoft applications, as well as non-Microsoft applicationsMobile device support (email setup) and ticketing system experience.PowerShell scripting","Skills":"Experience with Microsoft Dynamics or ServiceNOW (SNOW) ticketing system or similar Experience troubleshooting HP branded laptops/PCs Relevant Certifications and/or degree in related study","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Tech Cafe Support Engineer to work onsite at their client's facility in Phoenix, AZ (3 days/week) and Chandler, AZ (2 days/week). This person will be performing the... following duties:- Imaging laptops and desktops via PXE boot and SCCM task sequences, ensuring rapid deployment and seamless integration.- Utilize Lansweeper to maintain inventory, reclaim assets during offboarding, and minimize waste.- Provide remote support through Bomgar for users across multiple locations, resolving hardware and software issues swiftly.- Configuring laptops with Microsoft Office, Adobe Creative Cloud, and VPN access for certain user groups.- Active Directory for computer OUs, security groups, and shared drive access, ensuring proper licensing and permissions.- VPN access by creating RSA tokens.- Improve software installation processes by issuing temporary administration codes through access management tools such as Avecto/Beyond Trust, reducing delays in project timelines.- Use PowerShell scripts for seamless data transfers and backups during laptop replacements or repairs.- Assist with timely equipment availability by coordinating leased device replacements and warranty repairs.- Resolve Office 365 security group issues during onboarding to minimize delays.- Facilitate browser data migration by assisting users with transferring bookmarks and OneNote data during laptop replacements.- During onboarding sessions, educate new employees on VPN connectivity, SharePoint navigation, printing, and IT ticket submission processes.- Assist users with mobile devices (email setup and WiFi)- General assistance with various Service Desk activities/special projects, as needed.- Provide excellent customer service to users and management, including prompt responses to requests.Periodically, this person will spend a day at a secondary site nearby to provide onsite support.This role will be onsite, Monday-Friday from 8am-5pm CST (1 hour lunch). Excludes major holidays and end of year closure (typically last week of calendar year).Compensation range: $24.00-30.00/hr. Exact compensation may vary based on several factors, including, but not limited to skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 06, 2024
Pleasant Prairie, WI
|
Managerial / Professional
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
{"JobID":373289,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.88,"Longitude":42.52,"Distance":null},"State":"Wisconsin","Zip":"53158","ReferenceID":"KPD-4d1cb691-1d15-4a54-a214-6bc3fa1927db","PostedDate":"\/Date(1722980869000)\/","Description":"A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Site IT Leader","City":"Pleasant Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?8+ years of experience in IT Management or Service Delivery ?Strong leadership with the ability, to work effectively in a complex, manufacturing environment and be the subject matter expert.?Strong experience supporting IT Infrastructure, desktop, and site-based IT applications/services.?Knowledge \u0026 support for network operations.?Working knowledge of emerging technologies.?Directs 24X7X365 delivery of support services, ensuring and advocating for stability and network performance. ?Leads all critical network incidents and proactively monitor and facilitate incident escalations to ensure minimum resolution time and adequate engagement across IT teams.?Knowledge of business processes and service delivery with a strong understanding of the integration of business and technology. Understanding IT architecture and systems is a plus.?Strong customer orientation and demonstrated ability to collaborate with people at all levels in an organization.?Develops and implement methods to improve operations and reduce costs using knowledge of operations and industry best practices and innovations.?Ability to lead people and develop high productive teams.?Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome with the ability to deliver complex information to diverse audiences.","Skills":"- Healthcare industry experience - Experience supporting manufacturing sites- Six Sigma certified and ITIL certification is a plus.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.