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Mar 18, 2026

Charlotte, NC

|

Programmer / Developer

|

Contract

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$41 - $51 (hourly estimate)

{"JobID":508220,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28202","ReferenceID":"CLT-ec459d09-6d81-4b0b-bbba-7ec4b7ee1b12","PostedDate":"\/Date(1773860655000)\/","Description":"An employer is seeking an AI SDET for a large financial client sitting in Charlotte, NC. This person will be joining the Customer Care and Communications team. Responsibilities include: ?Help create a culture that motivates teams to ensure zero defects leak into production.?Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.?Implement the shift-left test strategy for each line of business?Leverage open-source automation frameworks and tools across all levels of testing that integrate in the automated CI/CD pipeline.?Participate in the Agile (Scrum) team process, perform required standard testing activities keeping the customer experience top of mind during the testing process.?Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities.?Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across all levels of testing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Software Development Engineer in Test","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of experience in testing automation engineering with both functional \u0026 API based testingoProficiency writing code in Python oExperience writing end to end test scripts utilizing multiple services and reporting resultsoExperience using SQL to join and query data across multiple tables and schemasoExperience with AWS services including?S3, Lambda, Dynamo DB, Cloudwatch, etc.oExperience with CI/CD supporting technologies?GIT, GitLab, DockeroExperience with up-to-date AI paradigms?Large language models?Classification models?MCP ?RAG?Dynamic prompting for LLMs","Skills":"oExperience automating API tests and extensive knowledge of creating and leveraging mocks, stubs, and virtual services to fulfill test automation requirementoAutomating tests for the full solution stack (unit, business logic, contract, usability, functional, performance)oExperience testing AI implementations and an understanding of the risks models pose to systems and the business at large","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is seeking an AI SDET for a large financial client sitting in Charlotte, NC. This person will be joining the Customer Care and Communications team. Responsibilities include: ?Help create... a culture that motivates teams to ensure zero defects leak into production.?Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards.?Implement the shift-left test strategy for each line of business?Leverage open-source automation frameworks and tools across all levels of testing that integrate in the automated CI/CD pipeline.?Participate in the Agile (Scrum) team process, perform required standard testing activities keeping the customer experience top of mind during the testing process.?Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities.?Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across all levels of testing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 02, 2026

Toronto, ON

|

Investments

|

Contract

|

$33 - $41 (hourly estimate)

{"JobID":514287,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5B 1","ReferenceID":"TOR-736155cc-3f52-49fd-bd91-024bd04171eb","PostedDate":"\/Date(1775141935000)\/","Description":"We are looking for a Data Analyst to support reporting, automation, and fulfillment activities across customer journeys and mutual fund processes, with a strong focus on the Canadian business. This role will play a key part in automating manual reporting and fulfillment steps, improving data quality through strong QA practices, and supporting ongoing reporting needs as processes transition to a more automated operating model. The analyst will work extensively with SAS, SQL, and Salesforce, contributing to journey reporting, mutual fund fulfillment, and technical documentation across the team?s data and analytics stack. \"We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.\" Key ResponsibilitiesAutomate reports and fulfillment processes, reducing manual steps across journey and mutual fund workflowsBuild, enhance, and maintain reporting using SAS, SQL, and Salesforce data sourcesSupport journey reporting, including Journey Builder technical specifications and fulfillment reportingPerform strong QA on data, reports, and automated processes to ensure accuracy and reliabilityDevelop and maintain dashboards and visualizations (BB Visualizer, TD Visualizer, PowerBI, Tableau as applicable)Document data flows, technical specifications, and reporting logic in ConfluenceSupport ongoing reporting during the transition of mutual fund reporting and automation into the OLB processCollaborate with journey teams on technology stack documentation and reporting requirementsExtensively support Canadian journey initiatives and mutual fund carry processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must HavesVery strong SAS and SQL experience (joins, unions, macros)Salesforce experience, including working with data for reporting and automationHands-on experience with automation of reporting and data processesStrong QA skills with attention to detail and data validationExperience supporting manual-to-automated process transitions","Skills":"Nice to HavesPowerBI experienceFintech or financial services experienceExperience with Python for automationExperience building dashboards in Tableau and ExcelFamiliarity with BB Visualizer or TD Visualizer toolsExperience supporting mutual fund operations, fulfillment, or reportingExperience documenting technical processes and data flows in Confluence","Industry":"Investments","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":41.0000,"SalaryLow":32.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking for a Data Analyst to support reporting, automation, and fulfillment activities across customer journeys and mutual fund processes, with a strong focus on the Canadian business. This... role will play a key part in automating manual reporting and fulfillment steps, improving data quality through strong QA practices, and supporting ongoing reporting needs as processes transition to a more automated operating model. The analyst will work extensively with SAS, SQL, and Salesforce, contributing to journey reporting, mutual fund fulfillment, and technical documentation across the team?s data and analytics stack. "We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position." Key ResponsibilitiesAutomate reports and fulfillment processes, reducing manual steps across journey and mutual fund workflowsBuild, enhance, and maintain reporting using SAS, SQL, and Salesforce data sourcesSupport journey reporting, including Journey Builder technical specifications and fulfillment reportingPerform strong QA on data, reports, and automated processes to ensure accuracy and reliabilityDevelop and maintain dashboards and visualizations (BB Visualizer, TD Visualizer, PowerBI, Tableau as applicable)Document data flows, technical specifications, and reporting logic in ConfluenceSupport ongoing reporting during the transition of mutual fund reporting and automation into the OLB processCollaborate with journey teams on technology stack documentation and reporting requirementsExtensively support Canadian journey initiatives and mutual fund carry processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 17, 2026

Vancouver, WA

|

Software Engineering

|

Perm

|

$120k - $140k (estimate)

{"JobID":542396,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.57,"Longitude":45.68,"Distance":null},"State":"Washington","Zip":"98662","ReferenceID":"POR-9f4b92da-dce2-43ab-a3c7-19b77aeb69e3","PostedDate":"\/Date(1781662077000)\/","Description":"We?re partnering with an early-stage startup building a next-generation, AI-powered sales platform designed to automate and orchestrate the end-to-end sales process. The product leverages a Laravel-based application layer alongside a containerized Python AI service, with a strong focus on speed, accuracy, and high-quality responses. This is a high-impact, 100% remote direct hire opportunity for a Sr. Laravel Engineer. We?re looking for someone with experience developing sales CRM or sales workflow systems, with a strong background in asynchronous processing and queuing. Expertise with Laravel Horizon for managing email, SMS, and message queues is critical. You?ll also work with Laravel, Next.js, APIs, and webhooks, and any exposure to Python or AI is a plus.In this role, you will:?Design and build core backend systems that power the sales automation platform?Develop scalable functionality using PHP/Laravel, with a focus on high-volume asynchronous workflows?Manage background jobs, queues, and event-driven processes supporting email and SMS automation?Integrate with external systems such as Salesforce and HubSpot via APIs and webhooks?Architect systems to handle heavy load, including queue strategies, retries, and failure handling?Partner with technical leadership to improve performance, reduce bottlenecks, and evolve overall architecture?Contribute to engineering standards and help guide technical decisions across the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Sr. Laravel Engineer","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4-5+ years of professional experience as a Software Developer working with Laravel4+ years of professional experience working with Next.JS4+ years of experience with message, email queues, and/or SMS queues ? inbound and outbound experience with messages that need processing and scaling up queues3+ years of queuing experience with Laravel Horizon preferred; Amazon SQS, Redis QueueProfessional experience working as a developer on a CRM or a Sales Workflow Systems: Salesforce, Microsoft D365 Sales, Oracle Sales Cloud, Hubspot, Zoho, Pipedrive, Monday, Zendesk Sell, Close CRM, Salesflare, Freshsales, Keap, Apptivo, Active Campaign, Salesloft, Outreach, Twilio, Intercom, Zapier or similar; understanding of lead lifecycle, pipelines and opportunities, and sales engagement logicExperience with integrations, APIs, and WebhooksEagerness to work at a startup with opportunity to grow, take ownership, but has flexibility from a working hours landscape","Skills":"?Python experience?Deep understanding of the Sales Lifecycle ?Start-up experience?Experience building SaaS products?Experience building email automation platforms?Experience with AI powered applications and LLM integrations","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We?re partnering with an early-stage startup building a next-generation, AI-powered sales platform designed to automate and orchestrate the end-to-end sales process. The product leverages a... Laravel-based application layer alongside a containerized Python AI service, with a strong focus on speed, accuracy, and high-quality responses. This is a high-impact, 100% remote direct hire opportunity for a Sr. Laravel Engineer. We?re looking for someone with experience developing sales CRM or sales workflow systems, with a strong background in asynchronous processing and queuing. Expertise with Laravel Horizon for managing email, SMS, and message queues is critical. You?ll also work with Laravel, Next.js, APIs, and webhooks, and any exposure to Python or AI is a plus.In this role, you will:?Design and build core backend systems that power the sales automation platform?Develop scalable functionality using PHP/Laravel, with a focus on high-volume asynchronous workflows?Manage background jobs, queues, and event-driven processes supporting email and SMS automation?Integrate with external systems such as Salesforce and HubSpot via APIs and webhooks?Architect systems to handle heavy load, including queue strategies, retries, and failure handling?Partner with technical leadership to improve performance, reduce bottlenecks, and evolve overall architecture?Contribute to engineering standards and help guide technical decisions across the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 27, 2026

Corpus Christi, TX

|

Software Engineering

|

Contract

|

$32 - $40 (hourly estimate)

{"JobID":523568,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.39,"Longitude":27.8,"Distance":null},"State":"Texas","Zip":"78401","ReferenceID":"HOU-c6f96c91-b7d2-4be3-a66c-e89bf1ddb4ab","PostedDate":"\/Date(1777310894000)\/","Description":"About the Role:We are seeking a Junior SCADA Administrator to join our dynamic Real-Time Operations team supporting upstream oil \u0026 gas activities. This is a hands-on, onsite role based in Corpus Christi, ideal for someone who thrives in a fast-paced environment and is passionate about automation, data, and operational excellence. This is a unique opportunity to be part of a team that powers real-time decision-making in the field. You?ll work alongside experienced professionals, gain exposure to cutting-edge technologies, and contribute to mission-critical operations from day one.Key Responsibilities?Support and maintain SCADA systems for upstream field operations.?Receive and process real-time data from SCADA systems across multiple division locations.?Build and maintain automations and data pipelines to push SCADA data into various databases for use by internal teams developing operational applications.?Collaborate with field personnel and engineers to ensure reliable data flow and system performance.?Develop and maintain Python scripts for automation, data parsing, and system integration.?Participate in system upgrades, testing, and documentation.?Monitor system health and respond to alerts and anomalies in real time.Based on knowledge and years of experience, this position offers an hourly pay rate of $40-45/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Junior SCADA Admin","City":"Corpus Christi","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in Computer Science or a closely related field.?Proficiency in Python programming, with examples of personal or academic projects.?Strong understanding of networking fundamentals and industrial protocols (e.g., Modbus, OPC).?Excellent problem-solving skills and attention to detail.?Ability to work independently and collaboratively in a team environment.?Must be able to work onsite every day in Corpus Christi.","Skills":"?Demonstrated passion for technology through personal projects, GitHub contributions, or hackathons.?Exposure to SCADA platforms (e.g., Wonderware, Ignition, ClearSCADA).?Familiarity with upstream oil \u0026 gas operations or industrial automation.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

About the Role:We are seeking a Junior SCADA Administrator to join our dynamic Real-Time Operations team supporting upstream oil & gas activities. This is a hands-on, onsite role based in Corpus... Christi, ideal for someone who thrives in a fast-paced environment and is passionate about automation, data, and operational excellence. This is a unique opportunity to be part of a team that powers real-time decision-making in the field. You?ll work alongside experienced professionals, gain exposure to cutting-edge technologies, and contribute to mission-critical operations from day one.Key Responsibilities?Support and maintain SCADA systems for upstream field operations.?Receive and process real-time data from SCADA systems across multiple division locations.?Build and maintain automations and data pipelines to push SCADA data into various databases for use by internal teams developing operational applications.?Collaborate with field personnel and engineers to ensure reliable data flow and system performance.?Develop and maintain Python scripts for automation, data parsing, and system integration.?Participate in system upgrades, testing, and documentation.?Monitor system health and respond to alerts and anomalies in real time.Based on knowledge and years of experience, this position offers an hourly pay rate of $40-45/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 18, 2026

Plano, TX

|

Financial Services

|

Contract

|

$55 - $68 (hourly estimate)

{"JobID":507881,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.74,"Longitude":33.04,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"NYC-07a3bee4-49e5-49d6-ba13-cf4ed71cf09f","PostedDate":"\/Date(1773802209000)\/","Description":"Insight Global is looking for a AS400 iSeries specialist to join one of our enterprise financial clients local to Plano, TX. They will support critical AS400 systems and applications for the Global Markets business. This role supports the stability and availability of critical trading and transaction-processing platforms used across front, middle, and back-office functions. The focus is on day-to-day production support for AS400/iSeries environments and their upstream and downstream integrations with Linux, Unix, and Windows systems. Responsibilities include real-time monitoring, incident triage, and issue resolution when transactions fail or performance degrades. The role drives incident management end to end?opening tickets and bridges, coordinating with the appropriate technology and business teams, and providing clear, concise status updates until resolution. In addition, the position participates in scheduled contingency and disaster recovery testing, serves as primary support during assigned coverage rotations (including weekends or holidays), and leverages monitoring tools, SQL analysis, runbooks, and basic automation to restore service efficiently and reduce repeat issues.The role will involve hands-on management of critical batches, Incident Management, Monitoring of critical processes and functional releases. This role requires partnership with Infrastructure and Development partners to maintain a stable and resilient platform. A core level of AS400 resources are required during AMRS shifts to ensure critical processes are completed within SLA to avoid client, financial and regulatory reporting impact. Failure to react in a timely manner to batch issues could lead to: Client impact: Delayed delivery of client reports, in particular Daily Valuation Margin Reports, delayed notification of breaks to clients and delayed response to client queries Regulatory: Hong Kong regulator (HKEX rule 617) requires DVMR reports to be delivered before midnight Regulatory: NFRR ? Failure to make adjustments by ICE Open Interest Management reporting SLA of 5.00 AM ET and LME Commodities Position reporting SLO of.30 AM ET need to be reported to ICE and LME Exchanges Regulatory: Client Money substitution events for EMEA entities are dependent on availability of reconciliations by 6.30 AM ET Collateral Management: Unable to adjust margin calls Operational: Delays / extended hours to complete Operations processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AS400 Support Engineer","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves- 7+ years of AS400 iSeries experience - 4+ years of Production and Application support experience- Monitoring experience (for i.e. ITRS Geneos, Splunk, Dynatrace)- Strong Linux/Unix experience- SQL experience (Querying databases, Mix of writing from scratch and using run books)- Experience scripting with Shell and Python for automation and scripting tasks (Intermediate, ability to read and understand code)- Experienced in batch support and batch releases- Experience with release tools (Aldon or Turnover)","Skills":"Plusses- Specifically ITRS- Geneos/Dynatrace monitoring support- Experience with ticketing applications like Remedy or ServiceNow - Python automation experience, writing from scratch","Industry":"Financial Services","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.2600,"SalaryLow":54.6080,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a AS400 iSeries specialist to join one of our enterprise financial clients local to Plano, TX. They will support critical AS400 systems and applications for the Global... Markets business. This role supports the stability and availability of critical trading and transaction-processing platforms used across front, middle, and back-office functions. The focus is on day-to-day production support for AS400/iSeries environments and their upstream and downstream integrations with Linux, Unix, and Windows systems. Responsibilities include real-time monitoring, incident triage, and issue resolution when transactions fail or performance degrades. The role drives incident management end to end?opening tickets and bridges, coordinating with the appropriate technology and business teams, and providing clear, concise status updates until resolution. In addition, the position participates in scheduled contingency and disaster recovery testing, serves as primary support during assigned coverage rotations (including weekends or holidays), and leverages monitoring tools, SQL analysis, runbooks, and basic automation to restore service efficiently and reduce repeat issues.The role will involve hands-on management of critical batches, Incident Management, Monitoring of critical processes and functional releases. This role requires partnership with Infrastructure and Development partners to maintain a stable and resilient platform. A core level of AS400 resources are required during AMRS shifts to ensure critical processes are completed within SLA to avoid client, financial and regulatory reporting impact. Failure to react in a timely manner to batch issues could lead to: Client impact: Delayed delivery of client reports, in particular Daily Valuation Margin Reports, delayed notification of breaks to clients and delayed response to client queries Regulatory: Hong Kong regulator (HKEX rule 617) requires DVMR reports to be delivered before midnight Regulatory: NFRR ? Failure to make adjustments by ICE Open Interest Management reporting SLA of 5.00 AM ET and LME Commodities Position reporting SLO of.30 AM ET need to be reported to ICE and LME Exchanges Regulatory: Client Money substitution events for EMEA entities are dependent on availability of reconciliations by 6.30 AM ET Collateral Management: Unable to adjust margin calls Operational: Delays / extended hours to complete Operations processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 05, 2026

Westlake Village, CA

|

Electrical Assembler

|

Perm

|

$75k - $110k (estimate)

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The Electronics Test Technician will work with prototype units through production units performing a variety of tests. Working directly under the Lead Test Engineer will work with various hardware to... support electrical, mechanical, and thermal as needed to support the engineering teams. A good candidate will have a variety of skill and knowledge to perform the required testing with focus on integrated systems.Responsibilities?Execute test plans for electronic components, PCBs, and complete systems. Modify said plans to accommodate for DUT varying conditions?Help design, set up test and make modifications to fixtures and automation systems for accurate measurements. ?Test parameters to evaluate performance, durability, and safety across varying conditions.?Work closely with electrical, mechanical, and thermal engineers to solve testing scenarios and execute as required.?Assist in failure analysis and root cause identification for issues.?Optimize automation to improve efficiency and repeatability. ?Able to rework electronics systems as needed to facilitate testing.?Familiar with low-cost microcontrollers updating firmware, etc.?Report and interpret troubleshooting logs from devices ?Modify or create automation routines for simple testing using scripts ?Able to interpret industry standards and regulatory requirements (e.g., IEEE, IEC, JEDEC, MIL-STD, UL).?Operate common and specific test lab equipment i.e. ?Maintain and calibrate test equipment to ensure accuracy and repeatability in measurements.?Creation of clear reports from test data ?Gather information from online interfaces to DUT?Perform other job-related duties as required.Compensation: up to $110k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 12, 2026

Vancouver, BC

|

Security Engineering

|

Contract

|

$54 - $68 (hourly estimate)

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This role is critical to supporting a retail and eCommerce driven environment, while also enabling adjacent domains such as supply chain, manufacturing, and shared services.Key ResponsibilitiesIdentity \u0026 Access Management Engineering?Design, implement, and maintain IAM solutions using modern identity standards including SAML, OAuth2, and OpenID Connect (OIDC) to support internal and external applications. ??Configure and manage Role Based Access Control (RBAC) and Privileged Access Management (PAM) solutions to ensure least privilege access across cloud resources.?Implement and manage Conditional Access policies, MFA strategies, and identity protection controls within Azure AD / Entra ID.?Oversee group and user lifecycle management, ensuring alignment with security, compliance, and audit requirements.Cloud Engineering \u0026 Automation?Build and support IAM related cloud infrastructure and integrations primarily in Microsoft Azure (AWS experience considered a strong asset)?Develop automation using Azure Automation, Logic Apps, scripting, and Infrastructure as Code principles to reduce manual effort and operational risk.?Support cloud based Windows, Linux, and SQL environments where identity integrations or access controls are required.?Collaborate with DevOps and application teams to embed identity and security controls into CI/CD pipelines and deployment processes.Security, Compliance \u0026 Best Practices?Apply strong knowledge of IAM and cloud security best practices to protect enterprise systems and data.?Participate in security reviews, audits, and risk assessments related to identity and access controls.?Troubleshoot complex identity related incidents, performing root cause analysis and implementing long term corrective actions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Cloud Engineer (IAM)","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree or diploma in Computer Science, Information Technology, or Cyber Security preferred; equivalent industry experience and certifications will be considered. ?8+ years of experience in Cloud Engineering, DevOps, and/or Security, with hands on IAM responsibilities. ?Strong, demonstrable experience with Microsoft Azure (AWS experience is a plus). ?Deep understanding of Identity and Access Management principles, authentication and authorization models, and security best practices. ?Hands on experience with: ?SAML, OIDC, OAuth2?RBAC and Privileged Access Management (PAM)?Conditional Access policies?Azure Automation, Logic Apps?User and group lifecycle management?Experience working in retail or eCommerce environments, with additional exposure to manufacturing, logistics, supply chain, or corporate shared services considered an asset. ?Strong experience using JIRA and Confluence in an agile or DevOps oriented environment. ?Proven ability to rapidly learn and apply emerging cloud, security, and IAM technologies.","Skills":"","Industry":"Security Engineering","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Cloud Engineer specializing in Identity and Access Management (IAM) to design, implement, and operate secure, scalable identity solutions across our cloud... ecosystem. This role sits at the intersection of cloud engineering, security, and DevOps, with a strong emphasis on Microsoft Azure and modern IAM standards.The successful candidate will partner closely with Security, Infrastructure, Application, and Business teams to ensure that identity, authentication, authorization, and privileged access are implemented in a way that is secure, compliant, and frictionless for the business. This role is critical to supporting a retail and eCommerce driven environment, while also enabling adjacent domains such as supply chain, manufacturing, and shared services.Key ResponsibilitiesIdentity & Access Management Engineering?Design, implement, and maintain IAM solutions using modern identity standards including SAML, OAuth2, and OpenID Connect (OIDC) to support internal and external applications. ??Configure and manage Role Based Access Control (RBAC) and Privileged Access Management (PAM) solutions to ensure least privilege access across cloud resources.?Implement and manage Conditional Access policies, MFA strategies, and identity protection controls within Azure AD / Entra ID.?Oversee group and user lifecycle management, ensuring alignment with security, compliance, and audit requirements.Cloud Engineering & Automation?Build and support IAM related cloud infrastructure and integrations primarily in Microsoft Azure (AWS experience considered a strong asset)?Develop automation using Azure Automation, Logic Apps, scripting, and Infrastructure as Code principles to reduce manual effort and operational risk.?Support cloud based Windows, Linux, and SQL environments where identity integrations or access controls are required.?Collaborate with DevOps and application teams to embed identity and security controls into CI/CD pipelines and deployment processes.Security, Compliance & Best Practices?Apply strong knowledge of IAM and cloud security best practices to protect enterprise systems and data.?Participate in security reviews, audits, and risk assessments related to identity and access controls.?Troubleshoot complex identity related incidents, performing root cause analysis and implementing long term corrective actions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 03, 2026

Calgary, AB

|

QA

|

Contract

|

$50 - $62 (hourly estimate)

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Insight Global is seeking a Senior QA Analyst to join a global agricultural inputs company on a 12 month contract (with extensions). This role will sit in Calgary, Alberta with 3 days per week in... office. You will be ensuring the quality, reliability, and successful deployment of digital supply chain capabilities across North America. This role partners with Supply Chain, Operations, Digital, IT, Data, and external vendors to validate solutions against real-world needs and drive outcomes in safety, service, cost, and productivity. The ideal candidate brings strong expertise in test strategy, defect management, system validation, and QA governance, with the ability to operate effectively in complex, large-scale environments.Key Responsibilities:- QA Strategy & Governance - Define and execute end-to-end QA strategy, governance frameworks, and standardized practices.- Test Planning & Design - Develop risk-based test strategies, plans, and test cases to ensure validation of requirements.- System Integration & End-to-End Validation - Validate cross-platform integrations and end-to-end workflows.- Data Quality & Validation - Ensure data accuracy, completeness, and integrity.- Defect Management & Resolution - Lead end-to-end defect lifecycle management, including triage, root cause analysis, and trend reporting.- SIT, UAT & Release Validation - Lead SIT and UAT cycles to validate solutions against business requirements.- Field & Operational Validation - Validate solutions in real-world operational environments.- Automation & Continuous Improvement - Drive test automation and continuously enhance QA processes, tools, and frameworks.- Deployment Support & Hypercare - Support deployment and hypercare by monitoring performance, resolving issues, and incorporating field feedback into ongoing improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 11, 2026

Chandler, AZ

|

Network Engineer

|

Contract,Perm Possible

|

$56 - $70 (hourly estimate)

{"JobID":540846,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.87,"Longitude":33.32,"Distance":null},"State":"Arizona","Zip":"85224","ReferenceID":"CLT-60423d4f-11e0-4e81-ae67-74f8d26e15c0","PostedDate":"\/Date(1781220297000)\/","Description":"Insight Global is seeking a Senior Mainframe Network Engineer for a large financial client in Chandler, AZ. Responsibilities include:Engineers and operates network solutions supporting mainframe TCP/IP and SNA/APPN-based system integrations.Optimizes high-availability connectivity for business-critical, high-velocity transactions and batch-processing systems.Leads modernization of mainframe network architectures, including improvements in observability and telemetry.Advances automation and AI-assisted operations to reduce manual effort, improve consistency, and enhance network reliability.Diagnoses and resolves complex issues across routing, switching, firewalls, load balancers, and mainframe network stacks.Continuously improves network solutions to meet performance, capacity, resiliency, and cybersecurity compliance standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Mainframe Network Engineer","City":"Chandler","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience supporting enterprise-scale networks with high availability and reliability requirements.Strong foundational expertise in TCP/IP networking, including OSPF, EIGRP, and Layer 2 technologies such as VLANs and EtherChannel/Portchannel.Strong understanding of packet trace analysis and multi-layer troubleshooting techniques.Experience supporting SNA/APPN networking.Working knowledge of switches, firewalls, load balancers, VPNs, certificates, TLS/SSL, and REST APIs.","Skills":"Experience using IBM Netview and IBM Omegamon automation and performance tools.Assembler and REXX programming skills.","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.2400,"SalaryLow":56.1920,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Senior Mainframe Network Engineer for a large financial client in Chandler, AZ. Responsibilities include:Engineers and operates network solutions supporting mainframe... TCP/IP and SNA/APPN-based system integrations.Optimizes high-availability connectivity for business-critical, high-velocity transactions and batch-processing systems.Leads modernization of mainframe network architectures, including improvements in observability and telemetry.Advances automation and AI-assisted operations to reduce manual effort, improve consistency, and enhance network reliability.Diagnoses and resolves complex issues across routing, switching, firewalls, load balancers, and mainframe network stacks.Continuously improves network solutions to meet performance, capacity, resiliency, and cybersecurity compliance standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 14, 2025

Boca Raton, FL

|

Managerial / Professional

|

Perm

|

$90k - $110k (estimate)

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Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting \u0026 Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling \u0026 Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance \u0026 Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI\u0027s Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Operations Manager","City":"Boca Raton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"REQUIRED SKILLS AND EXPERIENCECore Skills ?Process \u0026 Project management ?Analytics and reporting ? Excel, SQL basics, BI Tools ?Systems and automation ? SalesLoft, Salesforce and Hubspot, JIRA?Financial and Metrics - Understanding of SaaS KPIs, unit economics?Data analysis, Process design, Cross-functional communication?Communication ? Stakeholder alignment, meeting facilitation, documentation ? Problem Solving ? System thinking, root-cause, prioritization Experience: ? 5+ years in Operations, BizOps, RevOps, or similar roles. ? Experience working in a SaaS or tech company, ideally during growth or scaling. ? Strong background in process improvement and cross-functional project management. ? Hands-on experience with key SaaS tools: CRM (HubSpot/Salesforce), billing (Stripe/Chargebee), support tools (Zendesk/Intercom), and project tools (Asana/Jira/Notion). ? Ability to build and manage KPI dashboards (MRR, churn, onboarding, usage). ? Strong analytical skills; Excel/Sheets required (SQL a plus). ? Experience with workflow automation (Zapier, HubSpot workflows). ? Comfortable collaborating with Sales, CS, Product, Engineering, and Finance. ? Strong documentation and SOP creation experience. ? (Optional for healthcare SaaS) Familiarity with HIPAA/SOC 2 or regulated environments.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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