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The primary function of the Service Delivery Specialist is to provide support to end users on all company supported applications and hardware. Support is provided via phone, chat service, and the... More self-service portal.What you will doGather, record, and perform initial troubleshooting on customer technical issues via phone support.Handle tickets coming in through the self-service portal and answer incoming chat requests.Manage personal ticket load and ensure timely resolutionStay current with all products and services by attending trainings, meetings, and reading all provided documentationOther duties assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director, IT Scientific Solutions Architect leads the architectural vision and direction for R&D digital platforms, ensuring the design and evolution of cloud native, interoperable, and scalable... More technology ecosystems that enable modern scientific research.This role serves as the architectural authority for Research IT, setting standards, defining future state architectures, and governing solution design across lab systems, data platforms, automation, and analytics. The Director is accountable for ensuring that R&D solutions are secure, modular, API driven, and reusable, accelerating digital delivery while reducing long term technical debt across the Research portfolio.________________________________________Key ResponsibilitiesArchitectural Leadership & Strategy? Lead and own the target state architecture for R&D digital platforms, establishing clear architectural direction aligned with Research and enterprise IT strategy.? Define and govern enterprise grade architecture standards, reference architectures, and design principles for Research solutions.? Ensure architectural decisions support scalability, interoperability, and long term sustainability across scientific domains.Platform & Integration Architecture? Lead the design of integration patterns across ELN, LIMS, SDMS, lab automation/robotics, data platforms, and analytics ecosystems.? Establish and enforce use of APIs, event driven architectures, and standardized interfaces to enable reuse and composability.? Ensure platforms and integrations are designed to support data and compute intensive research workloads.Cloud & Engineering Alignment? Provide architectural leadership to ensure Research platforms are built on approved enterprise cloud services and platforms (e.g., AWS, Azure).? Set direction for the use of managed services, storage, compute, and integration technologies, balancing agility, cost, and compliance.? Ensure architectural designs meet expectations for availability, reliability, performance, and resilience.Solution Governance & Delivery Oversight? Govern solution architecture across the Research IT portfolio, reviewing and approving designs to ensure alignment with target architectures.? Translate architectural vision into clear, actionable solution patterns and implementation guidance for delivery teams.? Provide executive level architectural guidance during complex implementations, migrations, and integrations.Data Architecture, Governance & Security? Lead architectural alignment with data strategy, ensuring solutions support data products, harmonized data models, metadata, and lineage.? Ensure architectures integrate cleanly with enterprise data governance and harmonization capabilities.? Accountable for ensuring solutions meet security, privacy, and regulatory (GxP/GMP) requirements in collaboration with security and compliance teams.Standards, Reuse & Technical Debt Reduction? Establish and drive adoption of reusable architectural components and integration patterns across Research IT.? Identify systemic architectural risks and lead remediation of technical debt that limits scalability, interoperability, or compliance.? Evaluate emerging technologies and platforms, setting architectural direction for adoption where appropriate.Stakeholder & Vendor Leadership? Serve as the primary architectural leader and advisor to Product Owners, Scientific Leaders, and Research IT leadership.? Provide architectural leadership for RFPs, vendor evaluations, and strategic sourcing decisions.? Hold vendors accountable to architectural standards and ensure proposed solutions align with Research and enterprise direction.Role ImpactThis Director role:? Establishes a cohesive, cloud native, and interoperable Research technology architecture.? Accelerates digital innovation while reducing architectural fragmentation and technical debt.? Enables Research teams to scale data, automation, and analytics capabilities with confidence.? Ensures every R&D technology investment advances the organization toward its future state digital research vision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A City in Oregon's Technology Bureau is in the midst of a large-scale technology transformation. The Program Management Office (PMO) is leading a citywide initiative to implement IBM Maximo for the... More Parks and Transportation bureaus?one of the City?s first joint enterprise asset management projects.The Bureau of Transportation (PBOT) is currently migrating Maximo to the cloud and completing system upgrades and resets, while Parks & Recreation is beginning a new Maximo implementation from the ground up. This role will partner closely with PMs from both Parks and PBOT to drive project execution and ensure readiness for go-live.The City is seeking an experienced Senior Technology Project Manager to lead and coordinate these initiatives, manage timelines, and ensure key milestones are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Project Manager to join a leading client in Plano, TX. The Senior Project Manager drives and facilitates the successful planning, execution, monitoring, control, and... More closure of Technical Consulting projects. Works with clients to ensure appropriate governance is applied to each project based on the scope and offering. The Senior Project Manager is the clients first line of contact once a project has started and as such, they are the focal point of all communications to the client and the Mainframe Division, including Technical Consulting, Engineering, and Support or Development. Successful project delivery is the key performance metric for this role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This role supports the day-to-day operation of the digital workplace by providing first-level technical support, assisting with onboarding, and offboarding, and maintaining systems, documentation,... More and security standards. You?ll combine hands-on technical support with strong communication skills, working independently while supporting users across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior IT Project Manager to support a large Cloud program at a major Canadian financial institution. Day to day, this person will lead delivery of complex on-premises... More to Microsoft Azure migrations, coordinating across cloud engineering, infrastructure, security, network, and application teams. The role focuses on managing end-to-end project plans, dependencies, risks, and timelines while ensuring alignment with Azure standards, security controls, and regulatory requirements. This PM will drive governance routines such as status reporting and steering committee updates, manage multiple workstreams using Agile and waterfall methods, and support stakeholders across a high-visibility, multi-year enterprise transformation.The successful candidate will be comfortable with 1 day on site a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Onsite 5 days per week The Sr. Project Manager (Digital PODs) is accountable for delivery leadership across assigned Digital POD initiatives. This role provides execution discipline and delivery... More readiness?turning approved priorities into an integrated, date-driven plan, surfacing risks and dependencies early, and ensuring work is ?built and ready? (not just completed) for production use.Working in partnership with Product and Engineering, the Sr. Project Manager does not own product prioritization or backlog decisions; instead, they own execution against the approved scope and commitments. They coordinate across teams and PODs to manage delivery variance, enforce plan integrity, and escalate when dependency, readiness, or timeline risk threatens committed outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:This Resident Engineer will serve as the primary technical liaison between Forvia and the OEM customer, embedded onsite to support product development, issue resolution, and launch... More activities. They will attend daily stand-ups, track open issues, and ensure timely communication between Forvia?s internal engineering teams and the customer. The role involves reviewing and validating design changes, supporting testing and validation efforts, and driving resolution of quality concerns. The Resident Engineer will be expected to represent Forvia professionally, advocate for engineering solutions, and ensure alignment with customer expectations throughout the program lifecycle.Compensation:$35/hr to $40/hrBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Administrative / Materials Clerk provides clerical, administrative, and storeroom support to ensure materials, supplies, and information are accurately processed and available to support daily... More operations, maintenance schedules, and emergency needs. This role is responsible for greeting visitors, answering and routing phone calls, receiving and inspecting materials, issuing inventory using computerized systems, maintaining accurate records and logs, and supporting supply chain and field operations through data entry, ordering supplies, and creating requisitions. The position works under direct supervision, follows established procedures, and requires strong attention to detail, dependability, and the ability to work effectively in both office and warehouse environmentCompensation:$23.97/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for an early-career Data Engineer to support the development and maintenance of data pipelines that drive reporting and analytics. This role will work closely with both technical teams... More and business stakeholders to ensure data is accurate, accessible, and reliable.You?ll be working primarily in SQL Server and Azure, helping with data integration, ETL processes, and data modeling efforts. This is a hands-on role with strong growth potential for someone looking to build their skills in cloud data engineering.Build and maintain data pipelines in SQL Server and AzureDevelop and optimize ETL/ELT processesSupport data modeling and warehouse design (star schema)Write and optimize SQL queries and stored proceduresWork with APIs to ingest and process dataPartner cross-functionally to deliver clean, usable datasetsMonitor pipelines and troubleshoot data quality/performance issuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less