Job Search Results for AI

Insight Global is seeking a Data Collection Lab Manager (Shift Leader) for our client, and innovative AI company on a mission to make general-purpose robots a reality. The Data Collection Lab Manager... More will lead and evolve the operations behind our client's on-site data collection efforts. You?ll act as a shift leader to own the systems, processes, and team responsible for delivering high-quality data that supports model development across the organization. This is a highly operational, hands-on, in-lab role for someone who enjoys building structure in ambiguous environments, improving systems over time, and leading teams with high standards and accountability.The right person for this role is equally comfortable jumping into operational problems, managing people, improving process quality, and building the infrastructure needed to scale reliably. Responsibilities include:Lab Operations:- Own the refinement and execution of day-to-day lab operations and ensure reliable, high-quality data delivery- Manage task rollout and retirement scheduling based on organizational priorities- Establish and improve QA processes to maintain high data quality standards- Identify operational bottlenecks and implement scalable process improvements- Oversee device and hardware management to ensure uninterrupted lab operations- Manage lab inventory including ordering, receiving, storage, distribution, and removal- Maintain operational oversight of data custody, tracking, reporting, and issue investigation- Build and maintain operational systems, trackers, reporting cadences, and documentationTeam Leadership:- Recruit, hire, and onboard high-performing data collection staff- Support and manage lab leads in day-to-day operational execution- Coach, mentor, and develop Lab employees- Build a strong operational culture centered around ownership, reliability, and continuous improvement- Help define team structure and operational processes as organizational needs evolveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Business Intelligence Analyst / Analytics Engineer in Austin, TX for our AI powered, due diligence & investigative reporting client. This individual will own the... More full data lifecycle from raw data ingestion to building clean, scalable data models and delivering business insights. They will partner closely with engineering to improve data pipelines and architecture, while working with product and operations to define key metrics and reporting needs. The role will focus on cleaning and structuring data, building a single source of truth, and developing dashboards that enable self-service analytics across the organization. This person will also help leadership make informed decisions by translating complex data into actionable insights and evolving the company?s long-term data strategy as the organization scales. This is a hybrid role (4 days in office, 1 day work-from-home) with a compensation range of $80,000?$110,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support Operations ManagerOur client is a growing software technology company seeking a Support Operations Manager to own how support tickets get resolved: the process, the standards, and the... More results. This individual will build scalable support systems, define best practices for ticket management, and establish quality standards for issue resolution. This is a hands-on leadership role that requires directly handling tickets while supervising and coaching the support team.Essential Job FunctionsOwn ticket resolution quality and standards across the support teamDesign and manage the ticket pipeline, including intake, prioritization, categorization, and routingWork tickets directly, including complex or escalated issuesDevelop and implement processes that drive consistency and efficiencyBuild and maintain a knowledge base for common issues and resolutionsIdentify and implement AI-assisted tools to improve ticket resolution speed and qualityTrack and report on key support metrics, including ticket volume, resolution time, and qualityIdentify recurring issues and partner with internal teams to drive long-term solutionsSupervise, coach, and develop support team membersPartner with Engineering on technical escalationsPartner with Customer Success on client-sensitive communicationsPartner with Product teams to identify trends and improvement opportunities surfaced through support ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Scrum Master to support a leading enterprise financial services client within their Technology Infrastructure organization. This individual will guide an Agile team... More operating within a Scaled Agile (ART) framework, focusing on delivering high-impact initiatives across database, middleware, and messaging platforms.The Scrum Master will play a critical role in PI Planning readiness and execution, ensuring backlog quality, dependency alignment, and delivery predictability. They will act as a servant leader and coach, driving continuous improvement by leveraging metrics, Agile best practices, and modern tooling such as Jira, Advanced Roadmaps, and AI-enabled Copilot Chat.This role requires a highly proactive leader who can manage risk, remove impediments, maintain strong stakeholder communication, and elevate team performance within a complex, governance-heavy environment. It offers strong visibility, cross-functional collaboration, and the opportunity to directly influence delivery excellence across enterprise technology platforms.Day-to-Day:?Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Refinement, Reviews, Retrospectives)?Drive PI Planning preparation and execution, ensuring readiness of backlog, dependencies, and risks?Monitor and communicate delivery progress, risks, and dependencies via Jira/Jira Align?Manage and remove impediments; escalate when necessary?Partner closely with Product Owner to maintain healthy, prioritized backlog?Use Advanced Roadmaps (Jira Plans) to validate capacity, sequencing, and dependencies?Maintain Plans hygiene (resolve warnings, fix estimation gaps, correct dependencies)?Track and improve team performance using delivery metrics (flow, predictability, quality)?Coach team on Agile best practices, collaboration, and continuous improvement?Ensure compliance with enterprise governance and change management policies?Support release readiness and operational handoffs?Leverage Copilot Chat to accelerate backlog decomposition and planningWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Helpdesk professional for a aerospace cusomer in St. Pete, FL. Based at the company?s headquarters, this individual will serve as a trusted IT resource, providing hands-on... More support while maintaining a high level of professionalism when interacting with executives and employees at all levels. This role requires someone who is sharp, personable, and able to operate independently in an executive-facing environment.Location: On-site (980 schedule)Key ResponsibilitiesProvide day-to-day technical support for end users, including hardware, software, and account-related issuesTroubleshoot and resolve computer, laptop, printer, and peripheral device problemsAssist users with software installations, application downloads, upgrades, and configurationsSupport Microsoft technologies including Windows OS, Microsoft 365, Outlook, Teams, and related applicationsPerform password resets, user account administration, and access managementDiagnose and escalate issues involving servers, networking, and infrastructure as appropriateSupport emerging technology initiatives, including AI tools and productivity platformsDocument incidents, resolutions, and technical proceduresDeliver exceptional customer service while supporting both standard users and executive-level stakeholdersPartner with internal IT teams and nearshore resources to ensure timely issue resolutionWhat Success Looks LikeEmployees view you as their go-to technical resourceYou efficiently manage multiple support requests while maintaining excellent customer serviceTechnical issues are resolved quickly and professionally, minimizing business disruptionExecutives and end users alike trust both your technical expertise and professionalismWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

He/She will play a critical role in supporting the technology modernization journey by delivering expert-level service delivery and end-user support. This role is essential in enabling the adoption... More and optimization of hybrid joined Lenovo Laptops, Microsoft 365 (M365) services, AI Tools and other modern workplace technologies, ensuring alignment with enterprise IT transformation goals.Job Responsibilities:?Serve as a frontline enabler of the bank?s modernization initiatives by supporting M365 tools (Teams, SharePoint Online, OneDrive, Outlook, Intune, etc.), AI Tools and ensuring seamless user adoption.?Receive and manage support requests via the Support Center and Walk Around Services, maintaining accurate records in the incident management system and resolving issues with a customer-first mindset.?Perform advanced troubleshooting and root cause analysis for complex technical issues across desktop, virtual, and cloud environments.?Collaborate with infrastructure and application teams to support the rollout of new technologies and system upgrades aligned with modernization goals.?Assist in the configuration and administration of modern endpoint management tools (e.g., Intune, Autopilot), security baselines, and compliance policies.?Contribute to the evaluation and implementation of emerging technologies that enhance operational efficiency and user experience.?Maintains clear communication with end users throughout resolution process and proactively follows through on outstanding issues until full resolution is confirmed.?Provide clear, timely communication to IT leadership, business units, and project teams regarding incidents, trends, and improvement opportunities.?Create and maintain detailed knowledge base articles and how-to guides to empower end-users and enhance their understanding of modern workplace technologies.?Upholds high standards of professionalism, empathy and accountability in every customer interactionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Global Industrial Automation and Energy Management Company is utilizing AVEVA Solutions to expand the Hosted Foundation and Predictive Energy ecosystem to accelerate the delivery of next generation... More industrial cloud and edge capabilities. The initiative strengthens a hybrid Edge to Cloud platform that supports high volume REST ingestion, advanced energy analytics, AI driven recommendations, secure data synchronization, and integration with third party platforms such as the Industrial Engineering Software Solution PI System, TwinThread/Datamaestro, and decision dashboards. The Lead Developer will serve as the senior engineering authority for backend and edge components of the AVEVA Hosted Foundation platform. This role drives architectural decisions, ensures code quality, and provides hands on technical leadership across distributed cloud and edge microservices. The Lead Developer ensures adherence to AVEVA secure development practices, API governance, system level performance expectations, and integration with third party platforms such as AVEVA PI System and AI/ML engines. This is a full-time job opportunity through Insight Global, working onsite for our Industrial Automation and Energy Management customer. You will need to commute onsite to Insight Global?s Hyderabad Delivery center Monday ? Thursday, with 1 day remote, working 1:30pm IST ? 9:30pm IST (8am EST ? 11am EST overlap). Compensation: $17/hrExact compensation may vary based on several factors, including geographic location, skills, experience, and education. This role includes PTO, Holidays, Sick Time, and Healthcare Benefits if given by law in country.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire a Senior IT / Security Manager in Washington, DC. This individual will be the first internal IT hire responsible for owning the company?s IT environment, security... More posture, and SOC 2 readiness efforts. On a daily basis, they will oversee Microsoft 365 administration and security, support the migration from Google Workspace, and manage access control across the organization. They will partner closely with a third-party MSP to oversee infrastructure, escalate technical issues, and ensure proper vendor performance while handling lighter internal and client-facing IT needs. This person will also lead SOC 2 audit readiness, including coordinating with auditors, maintaining compliance documentation in Drata, and supporting quarterly audits post-certification. Additionally, they will evaluate and guide AI integration initiatives (currently using Claude) to determine how it fits within the company?s tech stack. This role reports into the CFO and works closely with operations leadership. This will be a hybrid on-site position requiring 2-3 days per week on-site in Washington DC. Total compensation for this role ranges from $140,000 to $160,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Sr. Data Engineer to partner with our client's Lead Data Architect in designing, scaling, and managing a modern enterprise analytical data warehouse. This role is ideal... More for a hands-on professional who can bridge business requirements with technical solutions, helping to build a cloud-native, high-performance data platform supporting BI, analytics, and emerging AI use cases. Key Responsibilities include: Data Architecture & Engineering-Design and implement dimensional data models (Kimball/star schema) to support enterprise reporting and analytics -Build and optimize ETL/ELT pipelines using modern cloud platforms (Azure Synapse, Microsoft Fabric, Data Factory, etc.) -Contribute to Lakehouse and medallion architectures (Bronze/Silver/Gold) for scalable data processing -Improve performance, scalability, and reliability across large datasets and analytic workloads-Support development of semantic data layers (Power BI / SSAS) and enterprise reporting frameworks Platform Governance & Integration-Apply and maintain data governance, lineage, and security standards (e.g., RBAC, PII protection, auditability) -Integrate data from multiple enterprise sources (databases, APIs, cloud storage, external systems) -Contribute to establishing architecture standards, reusable patterns, and best practicesCollaboration & Delivery-Partner with the Lead Data Architect and stakeholders to translate business needs into scalable solutions-Work closely with data engineers, BI developers, and analysts to deliver end-to-end analytics solutions-Participate in architecture design sessions, code reviews, and solution validation-Promote engineering best practices, documentation, and knowledge sharing within the teamWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

CBS has been a cornerstone of American broadcasting since its founding in 1927, growing from a radio network into one of the most iconic names in television ? home to landmark journalism, beloved... More classics like I Love Lucy and 60 Minutes, and today's most-watched network dramas. Now a cornerstone of Paramount Global, our engineering teams build the platforms and tools that bring world-class CBS content to millions of viewers across every screen and streaming service.Description: Role Details:CBS is looking for a Senior Infrastructure Engineer for our video infrastructure team. You will be an integral part of streaming the biggest sporting events in the world. To be successful at this job, you need to bring a winning attitude, technical coding skills, and an excellent work ethic.Your-Day-to-Day:?Develop new business-led features with an emphasis on full stack video functionality ?Integrate with backend services and APIs, ensuring reliable data flow across the stack?Collaborate with infrastructure and backend teams to design cloud-native solutions?Contribute to architectural decisions and technical planning?Write front end applications to allow data entry into the backend APIs?Deploy periodic site updates to QA, stage, and production environments?Perform code reviews with other engineers?Work with AI Agents to develop new features and applicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less