Job Search Results for desktop support

This position is onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents and... More problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking to hire 2 entry level IT Technicians supporting our customer. -1 resource needed at 5289 Vine St, St Bernand, OH -1 resource needed at 8700 Mason Montgomery Road, Mason, OHWe are a... More company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A School District client of Insight Global is seeking a Service Desk Analyst to join their collaborative and customer facing service desk team. This Service Desk analyst will be responsible for... More supporting district users with a wide range of technology needs, this role provides Tier 1 technical support through phone, online, and walk-up channels, resolving issues on first contact whenever possible. We are seeking an individual who is friendly and approachable, as well as professional with customer service support to any customers within the school district. Responsibilities include monitoring and processing Service Desk ticket requests while resolving common tier 1 and 2 tickets including password resets, basic desktop support, and other tasks that can be resolved using remote tools without escalating to experts. Specific responsibilities may include troubleshooting account access and multifactor authentication issues, video conferencing tools, applications, network connectivity, operating systems, device drivers, and other documented technologies and escalating when necessary. The role also performs Identity and Access Management (IAM) tasks to ensure timely and accurate access for new hires, transfers, and terminations, receives and routes calls and requests for the broader IT team, and maintains ownership of customer issues through resolution to ensure a high-quality customer service experience. Additional duties include coordinating hardware repairs with third-party vendors, processing RMAs, checking in and scanning new devices, documenting non-warranty repair expenditures, and assisting with continuous process improvement by identifying opportunities and supporting the creation of documentation for new technologies and processes. The Service Desk Analyst will need to perform all duties in accordance with established policies and procedures, exemplifies excellent customer service in every interaction, and completes other related responsibilities as assigned.We are looking for a detail-oriented, organized, collaborative individual with excellent problem solving skills. This position is direct hire position with a on-site schedule working 5 days a week in Thornton, Colorado. This position can support a salary range of $56,958 - $85,437 based on experience level. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a PC Refresh Technician (Tier 1/2) to support enterprise-level hardware refresh initiatives while delivering a high-touch, white-glove experience to end users. This role is responsible... More for the deployment, replacement, configuration, and support of end-user computing devices, ensuring minimal disruption and an exceptional customer experience. The ideal candidate is customer-focused, technically capable, and comfortable working directly with users in a professional environment, including executives and VIP stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support aircraft sustainment by analyzing maintenance and supportability data using PSA/LSA methodologies and tools. Review and apply technical manuals, drawings, wiring diagrams, and work... More instructions to plan and evaluate maintenance activities. Partner with engineering and program management teams to support system integration, airworthiness, and certification efforts. Provide technical guidance to customers, assess maintenance operations, and help develop effective repair and support procedures. Analyze data, manage cost and schedule impacts, and contribute to project planning using standard desktop tools. Participate in working group meetings, communicate findings clearly, and collaborate across engineering disciplines to deliver solutions. Occasional travel supports site visits and program needs.Compensation: Up to $38.36/hr up based on experience. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include available request.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a PC Test Technician in the North part of Houston, TX. The Test Technician will be joining a Competitive Analysis lab to understand and compare competitor's products versus the... More companies. He or she will be responsible for conducting competitive analysis testing, including performance, audio, graphics, power and battery life, hardware, etc. They will be given a set of test plans to follow, so prior testing experience is not a hard requirement. This person will also be responsible for documenting results and uploading the data into Excel. The Test Technician role may include creation of presentations to give to cross functional teams with PowerPoint. He or she must be comfortable working with various teams and individuals as this person will be working closely with the sales team to provide benchmark testing as well as the engineering R&D team to run benchmark performance test on new internal Desktops and Notebook. This role is onsite in Spring, TX 5 days a week. The hourly pay range for this role is $18 - $20/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced IT Asset Provisioning Specialist to support a high-volume Windows device provisioning environment. This role is ideal for someone with strong hands-on experience in... More Microsoft Intune and the full lifecycle of Windows device imaging, provisioning, deployment, shipping, and troubleshooting. The right candidate will be able to step in quickly, work independently, and contribute with minimal ramp-up time. Key Responsibilities ?Image, configure, provision, and deploy Windows devices for end users?Manage device enrollment and configuration using Microsoft Intune, with a focus on Windows endpoints?Prepare and ship hardware assets accurately and on schedule?Troubleshoot device, provisioning, and deployment issues?Track work and updates through ticketing systems?Provide Tier 2 support, while collaborating with broader IT support teams as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an IT Service Coordinator. They will be responsible for coordinateing IT asset and service operations across the full hardware/software lifecycle, including request intake/triage,... More purchasing and vendor coordination, receiving, inventory control, and distribution of equipment/loaners. Ensures accurate tracking and documentation, supports support-desk logistics, and helps optimize cost, availability, and service timeliness.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is onsite in Baton Rouge, LA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents... More and problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking to hire an entry level IT Technician supporting our customer onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor &... More resolve service tickets for printing related incidents and problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less