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This role is onsite in Baton Rouge, LA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents... More and problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare insurance provider is looking for an IT Business Analyst with healthcare domain expertise. Candidates local to Hartford, CT that can be hybrid are preferred, but this can be remote for... More the right person. This IT BA is will be someone who serves as a critical bridge between business stakeholders and technical teams, translating complex healthcare business needs into clear, actionable technical solutions. This role is responsible for eliciting, analyzing, and documenting business and technical requirements, developing detailed technical specifications, and creating comprehensive process maps to support process improvement initiatives. The analyst brings strong data analysis and data mapping experience, partnering with data and engineering teams to design and support large-scale, complex data structures and pipelines that organize, standardize, and integrate data to meet reporting, analytics, and insight-generation needs. Through close stakeholder engagement, interviews, workshops, and collaboration across clinical, operational, and IT teams, the analyst ensures alignment on business objectives, regulatory considerations, and technical feasibility while producing high-quality documentation such as BRDs, FRDs, user stories, and acceptance criteria to drive successful delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Business Systems Analyst (BSA) will support IT Asset Management (ITAM) governance, controls, and ServiceNow-related initiatives within a newly formed and evolving team. This role is... More focused on analyzing, tracking, and improving asset lifecycle processes across hardware and software environments, while supporting governance, risk, and compliance efforts.This individual will operate in a fast-paced, ambiguous environment and must be comfortable making recommendations, identifying gaps, and driving process improvements. The ideal candidate brings strong experience in ITAM, asset lifecycle management, and stakeholder communication, with exposure to ServiceNow being a strong asset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionCompensation:$25/hr to $40/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st... More day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A partner of Insight Global is seeking a Tier 1 Help Desk Technician to provide onsite IT support within a manufacturing environment. This role will serve as the first point of contact for end users,... More supporting day to day technology needs across a Microsoft-based infrastructure. The ideal candidate will have hands-on experience with device provisioning, user support, and basic networking, with the ability to troubleshoot both hardware and software issues efficiently in an onsite setting.Key Responsibilities?Provide Tier 1 technical support to onsite employees in a manufacturing environment?Diagnose and resolve hardware, software, and connectivity issues for end users?Set up, image, and provision laptops and other end-user devices?Support Windows 11 and Windows Server environments?Manage user accounts, permissions, and group policies within Active Directory?Assist with email and application support, including Microsoft Exchange and UniFLOW?Perform basic network troubleshooting (WAN, LAN, TCP/IP)?Navigate and troubleshoot using: oCommand PromptoPowerShelloNetwork and system settingsoFirewalls and Windows permissions?Support endpoint and mobile device management through Intune?Assist with cloud-based and enterprise tools, including Azure and Entra ID?Document issues, resolutions, and escalate more complex issues as neededTools & Technologies: ?Microsoft 365 / Microsoft Enterprise Environment?Active Directory?Windows 11 & Windows Server 2022?UniFLOW?Intune?Azure?Entra ID?Basic networking protocols (WAN, LAN, TCP/IP)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionCompensation:$25/hr to $40/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st... More day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PR: 20-23/hrCandidates can sit onsite in Ft. Lauderdale or Coral GablesInsight Global is looking for a QA Tester to contribute to a variety of cross-functional projects aimed at driving significant... More improvements. Projects will range in scope and complexity, necessitating expertise in diverse testing functions, including test development, execution, and project management. Tasks and responsibilities will include:? Responsible for the application testing process for internal and external applications. This includes end-to-end user acceptance testing. Ability to execute test scripts, report defects accurately and thoroughly, and retest efficiently.? Collaborate with IT and other business units to solve real time technical issues and conduct root cause analysis? Build strong working understanding of the technical solution being deliveredPR: 20-23/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Digital & IT Senior Analyst focused on manufacturing quality systems and processes. This role is responsible for defining, configuring, testing, training, and supporting... More Salesforce Service and Quality requirements while acting as a central point of contact for end to end quality management processes. The analyst will partner closely with business stakeholders, subject matter experts, and third party vendors to deliver solutions aligned with the Digital and IT strategic roadmap.Responsibilities may include:? Act as Subject Matter Expert for CRM based customer service and quality processes.? Document user stories and requirements supporting Salesforce and eQMS integrations.? Serve as the central point of contact for quality management processes within Digital IT.? Lead or co lead IT projects ensuring on time and on budget delivery.? Communicate decisions and recommendations to business and IT stakeholders.? Monitor system performance and identify improvement opportunities.? Coordinate with third party IT and service vendors.? Provide guidance, mentoring, and knowledge transfer to team members.? Support change management, training, and adoption efforts.This role is roughly 50-60hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-To-Day: We are seeking a Controls Engineering Manager to lead automation and controls initiatives at our Winchester, VA location. This role manages a team of controls engineers and oversees the... More design, implementation, and standardization of industrial automation systems across multiple projects. The ideal candidate brings senior-level controls engineering expertise, strong leadership capabilities, and the ability to balance strategic planning with hands-on technical involvement. You?ll collaborate closely with engineering, IT/OT, operations, and external vendors to deliver scalable, efficient automation solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

- Process approved orders for IT hardware, software, and services- Enter newly acquired assets into the asset management system (Freshservice)- Manage and maintain IT asset inventory,... More including:-----Adds, moves, changes, and deletions----Hardware and software/license assignments- Support asset lifecycle updates and inventory accuracy- Assist with software license tracking and renewals- Support annual renewal projects and licensing audits- Maintain standard license and equipment stock levels- Prepare summaries and data for Technology Acquisition Planning Sessions (TAPS) (experience not required)- Provide reporting, research, and administrative support to IT leadership- Assist with ad hoc asset and procurement-related tasks as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less