Job Search Results for healthcare operations

Overview: Insight Global is seeking an IT Business Operations Manager to support hospital IT operations with a strong focus on process, procedures, strategy, budgeting, and performance metrics. This... More role mirrors the business operations function currently performed on the university side, tailored specifically to the hospital environment.This is an operations-first role, ideal for a versatile, detail-oriented leader who can manage across functions, drive operational rigor, and support IT leadership with execution, governance, and visibility.Responsibilities:? Own and optimize IT operational processes and procedures for the hospital environment? Support IT strategy execution, ensuring alignment with hospital priorities? Manage and track IT budgets, forecasts, and spend, partnering with finance as needed? Define, maintain, and report on IT operational metrics, KPIs, and performance dashboards? Support planning, coordination, and execution of IT initiatives (light PM oversight, not a pure PM role)? Act as a central operational liaison across IT, clinical stakeholders, and leadership? Identify gaps, inefficiencies, and risks; recommend and implement process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position: Systems Operations Engineer IIOpenings: 1Salary: $106,000 ? $118,000kLocation: 2041 Georgia Ave NW, Washington, DC 20060Schedule:? Core hours: 8:00 AM ? 5:00 PM? Hybrid ? 2 days onsite / 3... More days remote? On call as hospital operates 24/7Interview Process:? Round 1: Virtual technical interview with 3 team members -1 hour? Final Round: Virtual interview with Sr. Director of Enterprise Dev Ops - 1 hour? Interview Blocks: Monday-Friday 11am-2pm Key Pain Points at Howard University Hospital? Legacy infrastructure with many outdated systems? Manual processes everywhere ? goal is automation via scripting? Patch management is a major issue? No formal patching tool in place today? Monitoring is immature and still being learned? Bad habits baked into systems over time Overview: Insight Global is seeking a Systems Operations Engineer II to support a complex, mission-critical healthcare IT environment.Major Responsibilities:? Support, maintain troubleshoot infrastructure (Windows and Linux servers, virtualization platforms, and enterprise storage systems) on a daily basis? Ensure system uptime, performance, and reliability in a high-availability healthcare environment.? Respond to infrastructure incidents, perform root cause analysis, and implement preventative solutions.? Manage longer term strategic roadmap including creating a Patch Management plan / Business Continuity/ Disaster Recovery / Runbook plan and documentation plan (systems, processes, and operational runbooks) Other responsibilities? Develop scripts and automation for provisioning, configuration, and patch management.? Improve and standardize identity and access management using Active Directory, Azure AD, SSO, and MFA.? Support hybrid cloud initiatives and infrastructure modernization efforts (Azure/AWS). Future responsibilities? Assist with data center migrations, new equipment deployments, and legacy system modernization.? Partner with security teams to support HIPAA compliance and infrastructure security standards.? Collaborate cross-functionally with network, security, and application teams.? Serve as a senior technical resource and mentor to junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Provider Relations Analyst supports the development and maintenance of strong relationships with healthcare providers. This role focuses on analyzing provider data, resolving issues, and ensuring... More compliance with contractual and regulatory requirements.Key Responsibilities:Analyze provider performance and network data to identify trends and opportunities.Serve as a liaison between providers and internal teams to resolve inquiries and issues.Monitor compliance with contracts and regulatory standards.Prepare reports and recommendations to improve provider engagement and network efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Operations Supervisor for a top automotive manufacturing client. This individual will own the day-to-day IT operations at a production facility, ensuring stability,... More availability, and performance of systems that directly impact manufacturing output. The role is highly hands-on and will lead a team of IT technicians while acting as the primary escalation point for plant-critical incidents. This is a great opportunity for a proven IT leader with manufacturing experience who thrives in fast-paced, KPI-driven environments and enjoys mentoring teams while staying close to the technology.Compensation: $120k to $135k per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director of Cybersecurity Operations leads the institution?s cybersecurity operations and risk management program to protect information assets and enable business objectives. This role owns the... More strategy and execution for security monitoring and detection, incident response (SIRT), vulnerability and exposure management, digital forensics, and cybersecurity governance and compliance. The Director partners with IT and business leaders to embed security-by-design across initiatives, defines operational playbooks and metrics, and continuously improves processes through automation and modern security practices. This position provides people leadership for the cybersecurity team and manages the department budget, vendor/partner relationships, and executive reporting on cyber risk and security performance. Duties and Responsibilities:Own and run day-to-day cybersecurity operations, including security monitoring, alert triage, and response.Lead incident response end-to-end ? build playbooks, act as incident commander, and manage investigations and recovery.Own the vulnerability management program, prioritizing risk and driving remediation with IT teams.Remain hands-on with security tools and engineering, especially in a mostly on-prem environment with some growing cloud exposure.Write, maintain, and enforce security policies, standards, and governance, supporting audits and compliance needs.Lead and develop the cybersecurity team, balancing people leadership with hands-on execution (initially ~70% hands-on).Communicate cyber risk clearly to executives, IT leaders, and the parent company (CNG).Manage security vendors, budget, metrics, and program improvements over time.Compensation:$175K to $185K per year annual salary. [If client has provided an exact salary, then no need to use a range; also, if the client has provided an hourly rate, then use same hourly language from the Contract/Contract-to-Hire section above.]Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: [description should be provided by the client since this is for a perm position- they will not receive IG benefits. If client does not provide it upon our request, we can insert something generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Director of Operations for a client in West Hollywood. This client is a patient-centered, physician-led practice dedicated to delivering high-quality, innovative urologic... More care. With a focus on clinical excellence, advanced treatment options, and strong patient relationships, the organization continues to expand its footprint and service offerings. The client is seeking an experienced Practice Administrator / Director of Operations to partner closely with physicians and leadership to drive operational excellence, scale growth, and enhance the overall patient experience. This role will be onsite Monday-Friday in West Hollywood! Key Responsibilities include: Operational Leadership? Oversee and manage daily operations of the urology practice to ensure efficiency and high-quality patient care? Develop and implement operational policies, procedures, and performance standards? Optimize clinic workflows, scheduling, patient throughput, and provider productivity? Track and analyze KPIs including patient volume, staffing ratios, patient satisfaction, and operational efficiency? Ensure seamless coordination across clinical, administrative, billing, and ancillary teamsFinancial Oversight? Partner with executive leadership on strategic growth and scaling initiatives? Analyze financial performance including budgets, forecasts, and revenue cycle metrics? Drive profitability and EBITDA improvements through data-driven decision-making? Identify cost-saving opportunities while maintaining high standards of care? Support M&A activity, integrations, and expansion efforts as needed? Provide regular reporting and operational updates to ownership and executive stakeholdersLeadership & Staff Management? Recruit, train, and oversee administrative and management staff? Foster a culture of accountability, collaboration, and continuous improvement? Develop scalable staffing models to support growth and patient demand? Manage employee relations, performance evaluations, and retention strategiesCompliance & Regulatory Oversight? Ensure compliance with HIPAA, OSHA, Medicare, Medicaid, and all applicable regulations? Maintain accreditation standards and ensure audit readiness? Lead risk management and quality assurance initiatives? Implement and monitor best practices for patient safety and compliancePatient Experience & Growth Initiatives? Drive initiatives to enhance patient satisfaction and access to care? Oversee vendor relationships, facility operations, and technology systems? Support business development efforts including referral growth and community outreach? Collaborate with physicians to expand service lines and capabilitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client/employer of Insight Global is searching for a Portfolio Operations Lead to drive execution, governance, and cross-functional alignment across digital product lines. This person will serve as... More the central point of coordination across Product, Operations, IT, Commercial, Marketing, Finance, and Regional teams?ensuring initiatives are strategically aligned, operationally ready, and prepared for commercialization. This is a highly execution-oriented role focused on turning strategy into action, enabling launch readiness, and providing leadership with clear visibility into portfolio health and risks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented, execution-focused professional to support a large Medicare Sales Operations organization within the Digital Readiness & Implementation function. This role... More sits at the intersection of data, operations, and partner enablement, playing a key role in ensuring vendors, platforms, and digital experiences are operationally ready?especially during the Annual Enrollment Period (AEP).This opportunity is ideal for someone who thrives in fast-paced, highly regulated environments, is comfortable working through data ambiguity, and takes ownership of driving work forward across multiple internal teams and external partners.Drive execution of Digital Readiness initiatives, ensuring vendors and partners meet critical AEP timelines and readiness requirementsAct as a central point of coordination between external vendors and internal operational, technical, and business teamsManage and validate operational data, including reports, file transfers, reconciliations, and data quality checksTrack implementation milestones, risks, dependencies, and deliverables across multiple workstreamsCreate, submit, and manage JIRA tickets, ensuring issues are documented, prioritized, and driven through resolutionSupport AEP testing efforts, including validation of digital sites, benefit configurations, and readiness checkpointsPerform analytical reviews to identify trends, gaps, or potential operational risksDocument decisions, action items, and outcomes to support operational transparency and complianceEnsure operational accuracy and adherence to regulatory and compliance standards--Support Health Risk Assessment (HRA) completion and payment-related inquiries-Research, validate, and reconcile HRA data across systems and reports-Partner with HRA technology and operations teams to resolve data or platform issues-Communicate system outages, defects, or platform disruptions to stakeholders-Develop a working understanding of HRA data flows and dependencies to support issue resolution. Looking for an hourly range of $35-45/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less