Job Search Results for desktop support

This role is for our large software client located in Newtown Square, PA (19073). We are looking for a skilled and experienced Endpoint Administrator to join our IT team. The ideal candidate will... More have expertise in 2 skills - managing endpoint security, particularly in handling Tenable logs with vulnerabilities, and coordinating with end users for patching and remediation as well as great service desk and hands on support experience. - Proven experience as an Endpoint Administrator or similar role.- Experience supporting MFA issues and related- Strong knowledge of endpoint security tools, particularly Tenable.- Experience with remote script execution and encryption management.- Excellent troubleshooting skills and experience with migration projects.- Strong communication and interpersonal skills.- Hands on Service Desk skillsRelevant certifications (e.g., CompTIA Security+, Microsoft Certified: Modern Desktop Administrator) are a plus.- Onsite 3 days per week Tues, Weds, Thursday.- Wednesday is heavy Service Desk support dayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is looking for a data analyst to join their team to help with the development of Power BI dashboards. This role involves designing, building, and deploying interactive Power... More BI dashboards and paginated reports while developing efficient data models using Power BI Desktop, DAX, and Power Query. This person will regularly connect to and transform data from a variety of sources and work to optimize report performance through thoughtful modeling, indexing, and query tuning. Their role includes implementing row-level security and managing workspace permissions, as well as collaborating closely with business teams to gather requirements and translate them into meaningful insights. They will ensure data accuracy, integrity, and governance across all reporting solutions, automate data refreshes, manage datasets and gateways in the Power BI Service, and document data models, metric definitions, and reporting processes. Throughout the day, they also support ad-hoc analysis and provide data-driven recommendations that help guide business decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Design, develop, and maintain cross-platform desktop and mobile applications using .NET MAUI and C#Support internal tools used for engineering analysis, manufacturing workflows, quality tracking, and... More system monitoringCollaborate with systems engineers, mechanical engineers, and IT teams to translate technical requirements into functional applicationsMaintain and enhance existing .NET applications, including troubleshooting defects and implementing performance improvementsParticipate in code reviews, testing, and validation activities to ensure reliability and compliance with engineering standardsWrite clear technical documentation to support application usage, maintenance, and future enhancementsFollow established development processes, configuration management practices, and security guidelines typical of regulated engineering environmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large Navy contract. This specialist will be providing information technology troubleshooting... More support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Software Engineer to join a team of 5?6 developers building and maintaining software for DMV services kiosks. This role is backend-heavy and centered on C#, VB.NET, and SQL... More Server systems that power core kiosk workflows, with additional responsibilities across .NET web applications and WinForms desktop applications.A primary objective of this role is to help migrate existing kiosk applications to Microsoft Azure Cloud. The ideal candidate will develop a strong command of the current application portfolio and contribute meaningfully to the planning and execution of the Azure transition.This position reports to the Software Development Manager and collaborates closely with other developers, the product team, and technical operations.Success in this role requires strong problem-solving skills, the ability to work across mixed technology stacks, and ownership of delivering reliable solutions in real-world production environments.What You?ll Do?Design, develop, and maintain core application logic using VB.NET?Build and maintain WinForms desktop applications, including the SST client?Design and optimize SQL Server queries and data access patterns for high-performance, transactional systems with a strong emphasis on query efficiency, indexing strategies, and minimizing latency?Build and support web applications using C# / ASP.NET, including Web Forms, Web API, .NET MVC, and RESTful APIs?Contribute to the migration of existing kiosk applications to Microsoft Azure Cloud?Troubleshoot and resolve complex production issues across database, backend, and UI layers?Work within and improve complex legacy systems while maintaining production stability?Collaborate with developers, the Software Development Manager, the product team, and technical operations to deliver high-quality releases?Participate in code reviews and contribute to improving development standards and practices?Support automated testing and CI/CD pipeline improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. You will be responsible for working directly with internal customers... More and end-users while supporting them both in person and remotely. You will communicate with end users directly via chat support and over the phone. It is important that you are able to type in a timely manner as these chat sessions will be monitored and requests are expected to be completed quickly. You may need to remote into end-users devices which can include laptop, desktop, mobile device, tablet, etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing some AI technology to help with initial chat and ticket creation, training AI agents for agent assist - writing tickets, pulling information or documentation for support, and escalation to Tier II if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Coordination & Resource Management? Coordinate IT resources (PC Techs, Infrastructure, Networking, systems teams) across multiple technology projects? Assist project and IT leadership with... More prioritizing projects, tasks, and resource allocation based on urgency, risk, and business impact? Maintain project schedules, task tracking, and dependency awareness across initiatives? Support intake of new IT requests and help evaluate effort, capacity, and timingTechnology & Infrastructure Support? Act as a technical liaison for projects ? Leverage prior hands-on technical experience to ask the right questions, identify risks, and anticipate issues? Facilitate coordination between IT teams, vendors, and stakeholders? Provide regular status updates, risks, and blockers to project and IT leadership? Help identify process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Mid-level Systems Administrator to support one of our large federal clients on a long-term DoD contract. This person will need to possess a TS/SCI DoD clearance and... More work in person on customer site. Compensation ranges from $35/hr to $50/hr. Job duties include but are not limited to:?Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. ?Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. ?Monitors and tunes the system to achieve optimum performance levels. ?Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. ?Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. ?Supports media management through internal methods and procedures or through offsite storage and retrieval services. ?Develops and promotes standard operating procedures. ?Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. ?Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.?Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions?Provide support for implementation, troubleshooting and maintenance of IT systems?Manage IT system infrastructure and any processes related to these systems?Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.?Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem?Provide support for the escalation and communication of status to agency management and internal customers?Provide support for the dispatch system and hardware problems and remains involved in the resolution process?Configure and manage UNIX and Windows operating systems?Install/load operating system and application software?Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof?Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance?Integrate new technologies into new and existing systems including the transition and migration of corporate systems?Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity?Travel may be required to support the missionShifts:M-F 6:00am-2:30pm (4 days)M-F 2:00pm-10:30pm (5 days)M-F 4:00pm-2:30am (4 days)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer inSan Diego is looking for an Information Technology Specialist to join the team on a large government contract. This specialist will be providing information technology field services... More and troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 2-4 tickets a day involving issues with laptops, desktops, printers, phones, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assisting information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through the application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less