Job Search Results for desktop support

- Oversee vendor support and assist, assess, and drive technical support requests to resolution. - Research, investigate and determine potential root cause of technical issues, using existing web... More portals, tools, dashboards to identify and engage correct teams to expedite resolution for deployed restaurant technology solutions. - Follow-up and ensure effective communication, resolution, and closure of requests. Drive engagement with vendors, onsite contacts, and all other stakeholders to expedite and restore services. - Complete proactive monitoring processes to ensure ongoing health and stability of restaurant technology solutions ? using web portals, tools, dashboards, and existing vendor/escalation point support teams. - Compose, compile, and deliver technical documentation, processes, and reporting/analysis of data pertaining to role and dutiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Support Desk Specialist will provide first-level IT support to internal end users in a high-volume call center environment. This role is heavily focused on identity verification, password resets,... More account unlocks, and MFA support, with a strong emphasis on customer service and professionalism. Candidates should be comfortable handling frequent inbound calls and documenting all interactions accurately in a ticketing system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting... More skills, a customer-first mindset, and experience supporting macOS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we?d love to meet you. Key Responsibilities ?Deliver in-person and remote technical support for macOS, iOS, and Windows 11 systems. ?Set up, configure, and maintain desktops, laptops, and mobile devices. ?Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive. ?Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals. ?Accurately document incidents, troubleshooting processes, and resolutions. ?Support onboarding and offboarding processes: account setup, device preparation, and user orientation. Payrate - $30-$32We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the... More technical users of the company. They need to be willing to go on site 5 days per week.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking for a contract Level 1 IT Support Specialist for a nonprofit public media organization in Providence, Rhode Island. This role will provide day-to-day technical support to internal... More staff, ensuring reliable systems, networks, and tools during a period of organizational transition and growth.Job LogisticsShifts / Hours: Monday?Friday, 9am?5pmLocation: Providence, Rhode Island (50 Park Lane)Travel: Minimal local travel between sitesWork model: OnsiteTools/Tech: Google Workspace, printers, network systemsDAY TO DAY RESPONSIBILITIES:? Provide daily IT support to staff across multiple locations? Troubleshoot printers, network connectivity, and device issues? Support Google Workspace and ensure proper system integration? Assist with computer swaps and network alignment? Escalate complex issues to external IT partners when needed? Work closely with IT leadership during a transition periodCompensationCompensation: $24 to $26 per hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Performs equipment cleaning tasks related to small parts used in clean rooms (process areas) per approved standard operating procedures (SOPs) and in accordance with production schedules.oThis... More includes loading of parts washer, unloading of parts washer, bagging, and labeling of small parts used for manufacturing productionoMaintaining small part inventoryoGowning into the clean room includes donning a gown (jumpsuit), hood, shoe covers, gloves, hairnet, and facemask *Following current good manufacturing practices (cGMPs).oTechnicians will be expected to document the performed tasks accurately and per the approved procedure. All documents are subject to review by regulatory agencies and therefore must be maintained appropriately. *Performing unit operations in a timely manner to meet production schedules. *Flexibility and continuous support must be always provided to assist 24/7 manufacturing operations. *Follows current good manufacturing practices (cGMPs) including proper documentation of training. *Ensures all tasks are performed in a manner consistent with safety standards. *Flexibility to work according to the production schedule, as required. *Understand and adhere to strict clean room microbial controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks. This person will act supporting users on the Toronto Trade Floor with Day-t o-Da y task dealing with... More hardware, software and mobile issues configuration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Handler will provide friendly, efficient technical support to end users across multiple channels, including phone, chat, and email. This role is responsible for troubleshooting and... More resolving a wide range of IT issues while delivering a high-quality customer experience. The ideal candidate is technically curious, service-oriented, and comfortable managing multiple requests simultaneously in a fast-paced environment.ResponsibilitiesProvide first- and second-level technical support to users via phone, chat, and emailDiagnose, troubleshoot, and resolve hardware, software, and basic network issuesAccurately document issues, resolutions, and follow-up actions in the ticketing systemManage and prioritize multiple support requests at once while meeting service expectationsEscalate complex or unresolved issues as needed while maintaining ownership of the ticketCommunicate clearly and professionally with users, setting expectations and providing updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Operator Support Administrator to join one of our largest financial clients sitting onsite five times a week in Draper, UT. This person will be joining the Operator... More Support team that is responsible for answering all incoming calls the transferring to the correct department and, managing / assisting audio conference operated Zoom calls for executives and high profile clients. It is imperative that this person has the ability to work a flexible schedule inclusive of holidays, early mornings, late nights and weekends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Provide hands on IT site support in a manufacturing/warehouse environment?Support Windows & macOS devices, peripherals, printers, and common applications?Troubleshoot network, server, printer, and... More device issues independently?Handle break/fix tickets, escalations, and service requests end to end (SLAs/SLOs)?Support local servers (file/print, app connectivity, permissions)?Deploy and image devices using SCCM or similar?Participate in site infrastructure projects, upgrades, and rollouts?Create documentation and occasionally train peers/end users?Provide IT support for warehouse tech (HHUs, VMUs, Zebra/Lexmark printers)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less