Job Search Results for desktop support

Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and... More client needs. You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an IT Support Technician to sit in Toledo, OH. The IT Support Technician is responsible for analyzing and troubleshooting computer technology issues for employees,... More fulfilling new hardware, software, and peripheral requests, and supporting other IT resources with project-based initiatives. This role serves as a first point of contact for technical issues across the organization and, at higher levels, assists with escalated support. Support may be provided in person, remotely, via email, or over the phone. All work is tracked through an enterprise service desk system.Responsibilities: -Serve as the first point of contact for technical issues throughout the organization; escalate issues as appropriate and assist with escalated support at higher levels. -Perform on-site and remote technology setup, troubleshooting, and support, including computers, network devices, AV equipment, and software installations. -Build, configure, deploy, and manage desktop and laptop systems. -Assist with identity and access management, including Active Directory and security/access integrations. -Analyze recurring technical issues and recommend or help implement solutions to prevent future occurrences. -Review and assist with outstanding help desk items; at higher levels, lead analysis to identify trends and user training opportunities. -Support asset management activities for the entire organization. -Perform supplementary IT tasks, including technology installations, project work assigned by systems or network engineers, and coordination with third-party vendors. -Perform other duties as assigned by the supervisor.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large medical and specialty gas supplier is seeking an IT Support Specialist to join their team in Lawrenceville, GA. This person will provide hands-on technical support during a period of... More increased onboarding and device deployment.This role supports an employee on leave and a large rollout of computers and mobile devices for new hires. The ideal candidate will have hands-on experience with Active Directory, setting up printers, and performing data transfers such as migrating user files and settings from one device to another. A strong plus is comfort with Apple devices, including iPads and iPhones, especially in setting up work emails on mobile devices. Excellent customer service skills, a positive attitude, and a willingness to learn and listen are essential. This role is perfect for someone who enjoys solving problems, supporting end users, and growing their technical skills in a collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large medical and specialty gas supplier is seeking an IT Support Specialist to join their team in Lawrenceville, GA. This person will provide hands-on technical support during a period of... More increased onboarding and device deployment.This role supports an employee on leave and a large rollout of computers and mobile devices for new hires. The ideal candidate will have hands-on experience with Active Directory, setting up printers, and performing data transfers such as migrating user files and settings from one device to another. A strong plus is comfort with Apple devices, including iPads and iPhones, especially in setting up work emails on mobile devices. Excellent customer service skills, a positive attitude, and a willingness to learn and listen are essential. This role is perfect for someone who enjoys solving problems, supporting end users, and growing their technical skills in a collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a System Administrator to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated capabilities of a... More foundry for semiconductor microsystems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc.Responsibilities Install, configure, and maintain physical and virtual server hardware, including initial rack/stack, cabling coordination, and firmware updates Deploy, configure, and administer Linux and Windows server environments in both on-premises and virtualized infrastructures Integrate systems with Single Sign-On (SSO) solutions and manage authentication/authorization services (Active Director, LDAP, etc.) Provide input and hands-on support for system architecture decisions, including virtualization platforms, storage, networking, and scalability considerations Support the design and build of a new Virtual Desktop Infrastructure (VDI) environment, including provisioning, performance tuning, and user access management Develop, maintain, and execute Ansible playbooks to automate system configuration, patching, and deployment workflows Implement and manage software installations and upgrades across server and desktop environments Collaborate with security, engineering, and operations teams to support infrastructure requirements and project timelines Troubleshoot and resolve hardware, OS, virtualization, and application-level issues across multiple environments Maintain system documentation, architecture diagrams, and operational procedures Participate in scheduled maintenance windows and provide operational support for occasional international meetings, with availability between 6:00 AM ? 7:00 PM (flexible schedule)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Services Engineer serves as a mobile technical specialist, delivering hands-on support for complex desktop, network, and application-related issues. This role partners closely with the Tier... More 2 end-user support team as the primary field-based escalation resource, ensuring timely and effective resolution of critical incidents. This support plays a vital role in advancing the company?s mission of helping children achieve a lifetime of excellent oral health.? On-Site Support: Deliver hands-on technical support to clients at their locations, resolving hardware and software issues as they occur.? Installation and Maintenance: Install, configure, and maintain hardware and software as needed, ensuring optimal performance and reliability. Perform routine maintenance to proactively prevent system issues.? Troubleshooting: Identify, diagnose, and resolve complex technical issues using best practices to reduce downtime and improve system performance.? Client Interaction: Serve as the primary on-site point of contact for clients, responding to questions and collaborating in a professional and respectful manner.? Documentation and Reporting: Accurately document on-site visits, troubleshooting activities, and resolutions in the IT ticketing system to support knowledge sharing and efficient issue tracking.? Up to 70% travel, primarily local.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires... More in-depth troubleshooting skills, excellent communication, and the ability to work collaboratively with a small dynamic team to maintain a stable and efficient IT environment. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Serve as the escalation point for technical issues from the Level 1 support team, diagnosing and resolving complex hardware, software, and network problems?Perform advanced troubleshooting for a wide range of desktop issues, including operating system errors, application crashes, and peripheral device failures.?Install, configure, and upgrade Microsoft Windows Desktop Operating Systems on physical hardware or VDI?Install, configure, and upgrade applications, ensuring proper functionality and compatibility. Applications include: Microsoft Office Application Suite (Outlook, Excel, Word, PowerPoint), Adobe Acrobat, Trellix End Point Security, Citrix Workspace App, Forcepoint One Agent.?Manage Windows updates, testing and coordinate deployment with Level 1 support team?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones. Experience with Microsoft Intune a plus?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Services Engineer serves as a mobile technical specialist, delivering hands-on support for complex desktop, network, and application-related issues. This role partners closely with the Tier... More 2 end-user support team as the primary field-based escalation resource, ensuring timely and effective resolution of critical incidents. This support plays a vital role in advancing the company?s mission of helping children achieve a lifetime of excellent oral health.? On-Site Support: Deliver hands-on technical support to clients at their locations, resolving hardware and software issues as they occur.? Installation and Maintenance: Install, configure, and maintain hardware and software as needed, ensuring optimal performance and reliability. Perform routine maintenance to proactively prevent system issues.? Troubleshooting: Identify, diagnose, and resolve complex technical issues using best practices to reduce downtime and improve system performance.? Client Interaction: Serve as the primary on-site point of contact for clients, responding to questions and collaborating in a professional and respectful manner.? Documentation and Reporting: Accurately document on-site visits, troubleshooting activities, and resolutions in the IT ticketing system to support knowledge sharing and efficient issue tracking.? Up to 70% travel, primarily local.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Support Technician II for a well-established services organization supporting multiple corporate and branch locations. This individual will serve as a escalation... More point, delivering hands-on desktop and infrastructure support while driving proactive improvements across systems and processes. The ideal candidate is highly technical, comfortable traveling to multiple sites, and motivated to take ownership of projects ranging from endpoint lifecycle management to new location installations. This role offers the opportunity to work in a dynamic, distributed environment with growth potential based on experience and tenure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Support Technician II for a well-established services organization supporting multiple corporate and branch locations. This individual will serve as a escalation... More point, delivering hands-on desktop and infrastructure support while driving proactive improvements across systems and processes. The ideal candidate is highly technical, comfortable traveling to multiple sites, and motivated to take ownership of projects ranging from endpoint lifecycle management to new location installations. This role offers the opportunity to work in a dynamic, distributed environment with growth potential based on experience and tenure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less