Job Search Results for Customer Service

Product Transformation Lead

Insight Global is looking for a Product Transformation Lead to join a global pharmacy clients digital product organization. This candidate will accelerate the shift from traditional, project-based... More delivery to a product-led, customer-centric operating model. This role partners with senior leaders across product, business, engineering, and clinical domains to cultivate a product mindset, redesign processes, and guide teams through organizational change.This is a hands-on, strategic coaching role?not a product owner or delivery manager. The focus is on transforming how teams think, plan, and execute so they deliver measurable customer and business outcomes. Compensation: $50 - 60/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

.Net and PowerApps Developer- INTL India

As a Power Platform (PP) specialist, you will be instrumental in designing and implementing digital transformation solutions for our clients. Your extensive knowledge and practical experience with... More low-code concepts and patterns will help you develop scalable, robust, and efficient solutions that meet our clients' business goals. You will work closely with cross-functional teams, including business analysts, developers, and project managers, to ensure successful project delivery. Our mission is to enable businesses to streamline their processes, enhance operational efficiency, and drive growth through advanced Low-Code Automation and data-driven solutions. This senior-level role requires strong technical skills, teamwork, and a customer-focused approach.Pay Rate: Between $13-$16 an hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Account Executive

Location: Remote - must be located in Bay Area, CA or willing to relocateJob Type: Direct Hire Interview Process: 2 virtual interviewsAbout Our ClientOur client is a well-funded, fast-growing... More deep-tech organization founded in 2019. As the largest quantum software provider in the EU, the client has been recognized by CB Insights (2023 and 2025) as one of the world?s 100 most promising AI companies.With 180+ employees and expanding, the client operates with a highly international, multicultural team. They develop hyper-efficient software for enterprises seeking competitive advantages through quantum computing and artificial intelligence.The client?s flagship products?CompactifAI and Singularity?address critical needs across multiple sectors:? CompactifAI is an advanced compression solution for foundational AI models using Tensor Networks. It enables large systems, including language models, to be significantly more efficient and portable.? Singularity is a quantum and quantum-inspired optimization platform used by leading global companies to solve complex problems in finance, energy, manufacturing, and more. It integrates seamlessly with existing workflows and delivers immediate performance improvements on both classical and quantum hardware.You will join a team of world-class experts building solutions that address real-world challenges. The client is seeking passionate individuals who want to grow in an ethics-driven, sustainability-focused, and deeply diverse environment.The client is committed to building an inclusive culture?come be a part of it.About the RoleThe client is seeking a high-impact GTM specialist to lead enterprise customer acquisition and expansion across the U.S. market. This role owns strategic accounts, drives complex AI adoption cycles, and plays a key part in shaping commercial strategy as the organization scales. Ideal candidates thrive in technical, high-growth, customer-centric environments.Key ResponsibilitiesEnterprise Sales & Revenue Growth? Manage the full sales cycle for strategic enterprise accounts (prospecting ? negotiation ? closing ? expansion).? Meet and exceed quarterly and annual revenue targets.? Build and maintain a multi-million-euro pipeline across priority verticals.GTM Execution & Market Development? Develop regional GTM strategies for key industries and high-value customer segments.? Identify and pursue new opportunities across AI, cloud, security, data, and integration use cases.? Represent the client at C-suite and senior technical levels.Cross-Functional Leadership? Collaborate with product, engineering, and solutions teams to shape customer-centric offerings.? Lead cross-functional deal teams to ensure smooth commercial and technical execution.? Provide structured customer feedback to influence product roadmap decisions.Customer Engagement & Success? Build and nurture long-term, multi-level relationships within enterprise accounts.? Support successful deployment and adoption of AI/ML solutions.? Act as a trusted advisor for digital transformation and innovation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Crew Leader

Transformer Service Crew Leader is a working field service supervisor responsible for assignment of personnel, environment, safety, and overall performance of crew/contractors on field projects. The... More Crew Leader is the primary expert in assembly, service, and repair of transformers, although Crew Leader and crew may be assigned other work individually or as part of a larger electrical substation or powerplant. The Crew Leader is responsible for the successful execution of projects and supervising, both technically and administratively, crew members and assigned contractor(s) and is expected to take decisive and/or corrective action for the well-being of the crew, environment, project, customer, and/or organization as a whole.The Crew Leader reports to the assigned Transformer Resource Manager (TRM) and is expected to have effective communication with their manager throughout active projects and when awaiting assignment or standby time. Effective communication with Project Managers (PMs), Business Development Managers (BDMs), Testing Manager, and QTC Manager is also required. The Crew Leader must seek approval from the TRM prior to re-assigning a crew member. When deemed necessary, the Crew Leader may remove crew member(s) from jobsite if safety or behavior is not in compliance with Siemens Energy policies, guidelines, or safety policies.The Crew Leader is responsible for company assets, including the maintenance, cleanliness, safe operation, and condition of equipment/vehicles (assigned, rented, loaned, or leased), and the corresponding contents, tools, and accessories. Requires extensive travel and non-standard schedules at field locations with exposure to varying environmental conditions.Oversee maintenance, inspection, and readiness of tools, equipment, vehicles, and project materials. Coordinate vendors/subcontractors and ensure all work meets customer, regulatory, and corporate standards. Manage project execution?including scope, budgeting, scheduling, crew assignments, travel logistics, and equipment coordination?to ensure on time, on budget delivery. Maintain consistent communication with site contacts and leadership, providing updates on project status, safety, incidents, and scope changes. Supervise crew performance through time/expense reporting, technical evaluations, corrective actions, and demonstration of expert level technical skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

QMS Architect

This candidate will act as part of a Professional Services team, work productively with Consultants, Solution Architects, Project Managers, and other internal & external interfaces such as Industry... More and Product Development teams to ensure that the customer succeeds in their objectives. The core of your responsibility will be to implement the QMS for Siemen?s customers into their manufacturing environments. You will be interfacing directly with the customer and traveling up to 50% for onsite implementations. This person makes sure quality is right and the customer requirements are being met. This candidate will also be responsible for other areas of quality depending on the industry including the following: - Experience and Domain knowledge in Quality, Quality Planning (that included the following quality processes) o Design FMEA / Process FMEAo Process Flow Charto Control Plano In process inspection / SPCo Incoming goods controlo Auditso Gage Management / Calibration / Measurement system analyses (MSA / R&R)o APQPo PPAP and FAIo Complaints ManagementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL AUSTRALIA Sr. Consultant: OpenShift Virtualization

? Administration & Operation - Administering, deploying, and maintaining OpenShift Container Platform (OCP) on bare-metal on-premise data centers.? Migration Strategy - Assisting with the migration... More of VM workloads from VMware vSphere or Red Hat Virtualization (RHV) to OpenShift Virtualization using tools like the Migration Toolkit for Virtualization (MTV).? Automation - Using Red Hat Ansible Automation Platform and/or Python to automate the migration of virtual machines and related infrastructure at scale.? Mentorship & Enablement - Acting as a subject matter expert (SME), mentoring customer teams on best practices for Day-2 operations.? Troubleshooting - Resolving complex issues related to networking, storage, and application integrationA client of Insight Global is looking for an OpenShift Virtualization Consultant. This person will be responsible for designing, deploying, administering, and operating OpenShift Container Platform (OCP) in on-premises bare-metal environments, with a strong focus on OpenShift Virtualization. This role requires 3?4+ years of hands-on experience with OpenShift Virtualization, Kubernetes, Linux and Windows operating systems, containers, and integrated networking and storage solutions. The consultant will lead and support VM migration initiatives from VMware vSphere or Red Hat Virtualization (RHV) to OpenShift Virtualization using tools such as the Migration Toolkit for Virtualization (MTV), while developing and executing scalable migration strategies. The role also involves leveraging automation through Red Hat Ansible Automation Platform and/or Python to streamline migration workflows and infrastructure management. Acting as a trusted advisor, the consultant serves as a subject matter expert, providing mentorship and enablement to customer teams on best practices for Day-2 operations, troubleshooting complex issues across networking, storage, and application integration layers, and delivering high-quality consulting services aligned to customer business objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Technical Services Engineer

We are seeking a?Technical Services Engineer?to join our customer support team and provide expert application support for our?state-of-the-art?healthcare solutions. This role is ideal for a seasoned... More professional with experience supporting enterprise SaaS applications and?a strong desire?to deepen product?expertise?while delivering exceptional customer service.??As part of the?Support Engineering?team, you will:?Troubleshoot complex issues and improve the user experience for?the?customers.?Provide technical support to both internal and external clients across hosted and on-premises environments.?Leverage your?proficiency?in Java-based technologies and frameworks to resolve issues efficiently.?Collaborate with IT, operations, product development, product management, and other stakeholders to drive innovation and continuous improvement.?Utilize a broad range of technologies and develop deep knowledge of?products to ensure high-quality support delivery.?This is a customer-facing role that requires strong technical acumen, problem-solving skills, and the ability to thrive in a fast-paced, collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Engineer IV (Fortinet)

The Network Engineer IV ? Fortinet / FortiSASE is a senior level technical engineer and Fortinet subject matter expert responsible for 24?7 operational support, escalation, and lifecycle management... More of enterprise FortiGate Secure SD WAN and FortiSASE solutions within Managed Services (MS) and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex hybrid, cloud, and globally distributed customer networks while maintaining strong multi vendor networking fundamentals to support adjacent SASE and SD WAN platforms as needed. The engineer plays a direct role in service reliability, incident resolution, and customer satisfaction, collaborating closely with Managed Services Security, Network Operations, Engineering, Presales Architecture, Product, and Service Management teams, while mentoring junior engineers and contributing to operational maturity and automation initiatives.Key Responsibilities?Provide Tier 3, 24?7 operational support for Fortinet Secure SD WAN and FortiSASE, including ZTNA, SWG, FWaaS, VPN, and firewall policy enforcement?Lead high severity incident response, customer communications, and root cause analysis (RCA)?Own the full service lifecycle, including onboarding, change management, upgrades, migrations, and decommissioning?Design, validate, and enforce secure, resilient Fortinet SASE architectures with proper routing, segmentation, and high availability?Support advanced routing and SD WAN implementations (BGP required, OSPF)?Enable and troubleshoot hybrid and cloud connectivity across AWS, Azure, and Google Cloud?Support Zero Trust networking and identity integrations (SAML, MFA, remote/mobile access)?Drive automation, observability, documentation, and operational standardization?Mentor Tier 1 and Tier 2 engineers and collaborate cross functionally to evolve the Fortinet SASE managed services offeringWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior .NET Engineer, eCommerce

- Build and maintain backend services and APIs supporting customer-facing digital experiences- Integrate backend services with Sitecore-driven experiences, enabling content-driven and configurable... More experiences across the platform- Design stable API contracts with clear versioning, backward compatibility, and predictable behavior- Build cloud-native services on Azure or other major cloud platforms, with attention to observability, resiliency, and performance- Drive technical design discussions, code reviews, and continuous improvement of development practices- Own quality end-to-end through automated testing and the right level of code coverage - Use modern AI-assisted development tools responsibly to improve productivity, code quality, and developer velocityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less