Job Search Results for service desk

Insight Global is looking for a Business Systems Analyst (BSA) with strong Canadian Wealth Management expertise to support a major trading platform modernization initiative. This individual will... More partner with business and technology teams to gather requirements, analyze trading and portfolio management processes, and leverage AI tools to accelerate analysis and documentation.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly motivated Product Support Analyst to support our telecom client?s CLEAR identity verification platform and contractor onboarding process. This individual will serve as the... More primary operational owner of a critical identity verification support function, ensuring contractors are successfully onboarded through the CLEAR platform while maintaining security, compliance, and service-level expectations. The ideal candidate combines strong technical troubleshooting skills with a security mindset, thrives in a self-directed environment, and is passionate about process improvement and automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... More fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The role involves partnering with a diverse group of professionals?such as editors, project managers, engineers, developers, researchers, executives, and SMEs?to prepare and polish proposals,... More reports, analyses, diagrams, forms, and templates for internal and external audiences. Key duties include managing deadlines effectively and ensuring that all written content reflects brand standards, meets quality expectations, and is free from errors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an Administrative Assistant in Portland, OR. This is a 40 hours per week temporary position working Monday - Friday, onsite in a school field office setting. This... More person will serve as the first point of contact for families, staff, and visitors by answering phones, greeting guests, and managing inquiries. They will handle daily administrative tasks including processing mail, organizing the office, ordering supplies, and coordinating with vendors. The role also supports school leadership with clerical duties while maintaining a professional and welcoming environment for students and families. Additionally, this individual will assist with safety protocols by monitoring entry points, managing visitor access, and ensuring compliance with established procedures. This is a fast-paced position that requires strong organization and attention to detail.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Murfreesboro, TN area is needing Project Coordinators to join their team. The Project Coordinator is responsible for supporting the Project Manager(s) to bring projects from the... More earliest phases of predevelopment through to building lease-up and operation. The Project Coordinator will assist in coordinating project activities, managing project timelines, and facilitating communication among team members, clients, and vendors.Duties & Responsibilities:?Coordinates meetings, and project status updates.?Takes detailed notes capturing action items, required changes, and additional direction.?Works with vendors and suppliers to source materials, fixtures, and equipment.?Coordinates the procurement process, including obtaining quotes and managing orders.?Assures that clients? needs are met as projects evolve.?Analyzes risks and opportunities and makes recommendations on the appropriate course of action.?Oversees project procurement management.?Monitors project progress and manages issues that arise.?Acts as the point of contact and communicates project status to all participants.?Performs other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:The Senior Project Manager will organize, manage, and plan complex projects for the organization and ensure that goals and objectives are accomplished within the timelines set forth in... More the contract. Supervisory Responsibilities:- Oversees a team to ensure projects are completed on time and to specifications.- Delegates work and assignments to team members based on expertise, work experience, and time constraints.**Duties/Responsibilities:**- Leads a team to complete an assigned project on time, to specifications, and with accuracy and efficiency.- Outlines the tasks involved in the project and delegates accordingly.- Conducts cost analysis, estimating expected costs for the project.- Prepares and implements a budget based on estimates.- Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk.- Addresses questions, concerns, and/or complaints throughout the project.- Acts as a liaison between company, customers, and vendors.- Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems.- Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.- Performs other related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a highly skilled Electrical System Engineer to join their team and focus on the design, development, and validation of Static Transfer Switch (STS) and Power... More Distribution Unit (PDU) 3-phase power products. The ideal candidate will have deep knowledge of electrical systems, including industry standards, controls and monitoring systems, circuit breaker specifications, and system performance. The engineer will play a critical role in ensuring our products meet customer requirements and perform reliably in the field.This position will be based onsite at our Delaware, OH facility.Responsibilities:Lead the design and development of STS and PDU 3-phase power products, ensuring compliance with relevant industry standards (UL, IEC, NEC, etc.) and customer specifications.Work closely with product mangers and project engineers to understand technical requirements and translate them into detailed engineering specifications.Specify site planning data, including power distribution layouts, cable sizing, and environmental considerations to ensure successful product integration.Specify circuit breakers and develop circuit breaker coordination schemes to optimize protection and reliability in power distribution systems.Develop control system designs and schematics by integrating Vertiv?s digital and analog controls for monitoring and managing power distribution systems.Develop and execute test plans to validate the thermal performance, electromagnetic interference (EMI), metering and controls accuracy/performance, and withstand fault performance of the STS and PDU units.Ensure that all designs and implementations adhere to the latest industry standards and regulatory requirements.Prepare detailed technical documentation, including design specifications, test reports, and schematics. Review and provide feedback for user manuals and other customer facing documentation.Work closely with cross-functional teams, including mechanical engineers, firmware developers, and manufacturing teams, to ensure the seamless integration and deployment of products. Identify areas requiring process improvement or documentation. Work with management to execute improvements.Salary: 120KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less