Job Search Results for service desk

The Senior Field Technician is a hands-on, client-facing role responsible for performing onsite IT support, remediation, and technology standardization at customer locations. This individual serves... More as a field-based technical resource focused on aligning client environments with operational, security, and support best practices. The role includes deploying and supporting end-user hardware, assisting with light network and infrastructure work, identifying risks and gaps during onsite visits, and improving documentation and asset visibility. Success in this position requires strong troubleshooting skills, comfort working independently in the field, and the ability to communicate clearly with both end users and internal support teams. The ideal candidate has prior onsite IT or MSP experience, strong attention to detail, and a proactive mindset focused on creating clean, well-documented, and supportable client environments.This is a full time, permanent position that requires on-site and field work. This position is posted at $60,000 - $70,000/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... More fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Richmond, VA. This is an exciting role for those looking to gain... More fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay rate for this is 20-22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment... More list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$28/hr to $33/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Rosemount, MN or Corpus Christi, TX. This position will allow the opportunity to support internal customers... More both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Level 2 IT Technician to support a Managed Service Provider servicing a diverse portfolio of SMB and enterprise clients. The ideal candidate will have strong proficiency... More in Microsoft environments, including Microsoft 365 and Azure, Windows-based systems, and core network services, while thriving in a collaborative, fast-paced team. Responsibilities include resolving Level 2 support issues for desktops, laptops, printers, and mobile devices; troubleshooting Active Directory, Azure AD, DNS/DHCP, and Windows Server functions; assisting with firewall, VPN, and LAN/WAN configurations; deploying software updates and performing routine maintenance; and participating in larger projects such as server migrations, firewall installations, and Office 365 deployments. Additional duties include providing remote and occasional onsite support, managing tickets and documentation, handling workstation provisioning and onboarding/offboarding, supporting VIP users, collaborating with vendors, and delivering occasional off-hours support as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Support the local branch and potentially other districts within our region with software, hardware, systems, servers, helpdesk, cybersecurity, and so much more.IS Specialist Duties and... More ResponsibilitiesSupport the end users on incidents logged in our online ticket system or help with regional requestsSupport basic level Windows server and UnixTake care of hardware installation (PC, Server, Laptop, Printer), IT budget, Inventory and procurementSupport on network issues (LAN, WAN, Wi-Fi)Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer serviceBasic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementationOn call for after-hours IS issues and prepared to travel and support other offices in the networkServer room maintenance and administration (including backups)Automation & Innovation (including PowerShell)Procurement, Asset management, and InventoryAudio/visual equipment maintenance and troubleshootingTelecom administration and maintenanceAdministration of Expeditors Proprietary ApplicationsAdministration of 3rd Party SystemsCapacity utilization and planningHelpdesk administrationTrainingDisaster recovery & high availabilityCybersecurityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation... More pathways. There are multiple customer entry points to ISS Customer Care ranging from: phone, face-to-face, email, self-service ticketing, chat, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism. Additionally, Customer Care Specialists monitor and manage numerous alerting services and are expected to follow escalation protocols and defined policies and procedures day-to-day 24x7. Perform Lead duties, as assigned/scheduled.Tier 1 Support (Password Reset, DUO Enrollment, Ticket Creation for calls that are Tier 2)Knowledge of Win and MAC are a plus, would kindly request a typing speed of 50+ WPM (Will need to type as they are speaking with endusers)UCLA?s ticket Management system is ServiceNow and they will be providing training to selected contractors.Contractors to receive between 25-45 calls per day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Field Analyst to join their team. This person will be assigned a campus to provide onsite tech support to students and staff. They will also help support the onsite tech... More in the library, classrooms, computer labs, etc. The analyst will perform brief inspection checks for damages & barcode labels (may be asked to print and affix missing underneath rugged case), perform iOS updates as needed, validate wireless certificates present and/or reset iPad from device or manually using desktop iTunes application if needed. The Analyst may also be pulled into random projects that pop up and need to be OK with a fluid environment and be able to pivot with ease. These projects may be refreshing iPads, updating laptops, etc. This person must be able to follow directions and be able to work in a team environment and provide excellent customer service. This position pays $15-$17/hr based on skillset and experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... More fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less