Job Search Results for service desk

DescriptionAnritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital... More solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a ?perfect job.? Come find out what Anritsu has to offer you!As a Sr. Systems Administrator based in Morgan Hill, CA we are looking for a candidate with a passion for working with engineering teams. These are teams of hardware and software engineers who love what they do and need tools and systems to help them get their jobs done. They want a partner they can count on to help identify and implement solutions. They are looking for someone who will understand their processes and look for creative ways to help them accomplish their goals. Of course, they need someone who will help keep their systems running because they need them to get new products to our customers!Key Responsibilities include:Server MaintenanceAdministration of Software PlatformsServe as the primary liaison to the rest of the IS&T Team for the Engineering TeamsWork with the Service Desk Team to ensure Tier 1 support is knowledgeable in supported areasThis position will be reporting to the Service Desk Manager based in Morgan Hill, CaliforniaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an ESS Helpdesk Technician to join the team immediately. This position requires an active SECRET clearance or the ability to obtain one immediately upon hire. As a Electronic... More Security Systems Help Desk Technician, you will:Monitor and respond daily to submitted C?Cure and Milestonehelp tickets.Acknowledge receipt of tickets and gather additional information from end users.Document troubleshooting steps, resolutions, and updates in the ticketing system.Close completed tickets and escalate unresolved issues to the COR weekly.Provide weekly reporting on ticket status, common issues, and resolution times.Troubleshoot and support:C?Cure 9000 (v3.0 or higher) access control systemsMilestone XProtect Corporate (2022 or higher) video management systemsiSTAR Door Controller hardware, Recording Servers, encoders, and decodersConfigure and modify badge programming, monitor views, and camera settings.Maintain a detailed log of help desk activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks. This person will act supporting users on the Toronto Trade Floor with Day-t o-Da y task dealing with... More hardware, software and mobile issues configuration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Helpdesk professional for a aerospace cusomer in St. Pete, FL. Based at the company?s headquarters, this individual will serve as a trusted IT resource, providing hands-on... More support while maintaining a high level of professionalism when interacting with executives and employees at all levels. This role requires someone who is sharp, personable, and able to operate independently in an executive-facing environment.Location: On-site (980 schedule)Key ResponsibilitiesProvide day-to-day technical support for end users, including hardware, software, and account-related issuesTroubleshoot and resolve computer, laptop, printer, and peripheral device problemsAssist users with software installations, application downloads, upgrades, and configurationsSupport Microsoft technologies including Windows OS, Microsoft 365, Outlook, Teams, and related applicationsPerform password resets, user account administration, and access managementDiagnose and escalate issues involving servers, networking, and infrastructure as appropriateSupport emerging technology initiatives, including AI tools and productivity platformsDocument incidents, resolutions, and technical proceduresDeliver exceptional customer service while supporting both standard users and executive-level stakeholdersPartner with internal IT teams and nearshore resources to ensure timely issue resolutionWhat Success Looks LikeEmployees view you as their go-to technical resourceYou efficiently manage multiple support requests while maintaining excellent customer serviceTechnical issues are resolved quickly and professionally, minimizing business disruptionExecutives and end users alike trust both your technical expertise and professionalismWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

You?ll spend your day supporting patients through a high volume of inbound and outbound calls, helping with prescription refills, onboarding new patients, scheduling medication deliveries, completing... More basic insurance verification, communicating with providers, and accurately documenting every interaction. This is a phone-heavy, detail-oriented role on a small, supportive team where strong customer service, clear communication, and accuracy are essential. Candidates don?t need prior pharmacy experience but must hold an active Oregon Pharmacy Technician license and be comfortable with desk-based work, learning quickly, and engaging with patients over the phoneWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

pay range: $22-28/hrInsight Globals client, a wastewater company in the Sacramento area, is seeking to hire an Office Assistant to support the Goethe location. This candidate will answer the... More reception phone line, process and distribute incoming mail and complete administrative support requests. This person will use SharePoint and spreadsheets to update and track office supplies. The candidate will maintain and stock office supplies in the conference rooms, schedule meetings and update calendars. This person will create and update desk standard operating procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... More operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a receptionist in Santiago, Chile. The receptionist will be the first touchpoint of a large corporation with US ties. They will be responsible for handling all front of... More house operations. This will include greeting guests, check in, handling travel/transportation, keeping security records, coordinating the lunch system, standard workplace operations, restock, cleaning as needed. We are looking for someone who wants a long term position with a growing company. There is strong potential for mobility within the company to grow into other roles. The ideal candidate will have advanced English skills and a minimum of 3 years of experience in a hospitality or similar type role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

You will own the engineering scale-up of our downstream gas-phase separations train and the upstream high-temperature reactor that feeds it. The separations train is where the product slate is made:... More a mixed product vapor is split into discrete gallium, germanium, and silicon streams via staged condensation, desublimation, and scrubbing. The reactor runs hot and in corrosive gas service. Both have to scale from our current multi-kilogram pilot to a 100 ton-per-day facility over the next two and a half years.This role exists because the unit operations we need have not been built at commercial scale in the United States in over thirty years. You will design them from primary pilot data.The chemistry is metallurgical, but the engineering rides on top of universal physical principles: hot acid-gas service, multi-component condensation, scrubbing, and recycle loop design. We are explicitly open to candidates from refining, petrochemicals, sulfur recovery, and specialty gas processing whose backgrounds map onto these unit operations, alongside candidates from extractive metallurgy.This is not a QA, QC, validation, or plant-operations role. We are not hiring someone to maintain a process. We are hiring someone to design one that does not yet exist.This is not a desk role. You will be in the pilot bay running campaigns, in the design tools sizing equipment, on calls with vendors specifying alloys and internals, and on site for commissioning.What You Will OwnGas-phase separations train. Design and commission the downstream train that splits a mixed product vapor into discrete gallium, germanium, and silicon streams via staged condensation, desublimation, and scrubbing. Own the thermal profile, vessel internals, materials of construction, sequencing logic, and the close-cut separations that determine final product purity. This is where the product slate is made.Reactor scale-up. Take our current single-zone pilot reactor to a multi-zone commercial system that feeds the separations train at spec. Own residence time, gas-solid contacting, freeboard, refractory and alloy selection, and heat integration. Specify and procure the long-lead reactor itself.Hot corrosive gas management. Own the gas stream end to end: reactor offtake, transport lines between unit operations, pressure balance, vent and scrub systems, and the recycle loop that closes the reagent balance at commercial scale. The chemistry generalizes to acid-gas service across industries, including HCl, SO2, H2S, and NH3 environments. This is the most under-engineered system in pyrometallurgical scale-up and the one most likely to determine whether the facility runs.Mass and energy balances, P&IDs, and equipment specifications across the full refinery. Support AACE Class 3 cost estimation as we move into the commercial design phase.Bench and pilot experiments to close the engineering uncertainties that block scale-up. Separation efficiency at each stage, fouling and plugging, alloy and refractory compatibility at temperature, dust carryover, salt deposition.Process safety and commissioning outputs. Author the interlocks, ventilation logic, leak detection, scrubbing systems, SOPs, and commissioning protocols that fall out of pilot campaigns. You will not be inheriting a QA function. You will be authoring one.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a power distribution designer for a national engineering services firm supporting the power and energy sector. Candidates can expect to work at their desk on design work... More using tools like AutoCAD, MicroStation, Pole foreman to complete various projectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less