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RPA Team Lead

We are seeking a hands-on RPA Team Lead to support and guide the migration of an offshore automation team remotely. This person will be playing a critical role in knowledge transfer, team leadership,... More and the successful delivery of UiPath-based solutions within a banking environment. This individual will operate as both a technical leader and people manager, driving day-to-day RPA operations including ticket management, issue resolution, and release coordination. The ideal candidate is highly experienced with UiPath and should be able to provide hands-on support with development, debugging, enhancements, job scheduling, and bot performance monitoring. This person should ensure that automation processes run smoothly end-to-end, ensuring continuous improvement of automation processes and overall delivery quality. The Team Lead will be responsible for mentoring the team as well and help to mitigate any issues and remove road blocks. They will conducting code reviews, enforcing best practices, and coordinate deployments through CI/CD pipelines in Azure DevOps They will be working with databases to ensure proper connectivity and data access and integrating RPA solutions with APIs and external systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Functional Consultant

Insight Global is currently seeking a Functional Consultant to support an enhancement project for a US-based utility client. The project is implementing enhancements to functionality that already... More exists for asset and work management. We are seeking a strong Functional Consultant who can take ownership implementing improvements, collaborate cross-functionally, and quickly deliver value in a fast-paced, delivery-driven environment. The consultant will be partnering with business stakeholders and technical teams to gather requirements, run workshops, and define future-state processes. They will lead solutioning discussions, translate business needs into functional design documentation, and collaborate closely with solution architects and developers to ensure requirements are clearly understood and delivered. The role is highly collaborative and proactive?requiring strong communication, the ability to navigate a project environment, and ownership of deliverables from discovery through documentation and handoff to development teams. This is a fully remote position with the requirement to work in Eastern Standard Time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior AI Engineer

Seeking a Staff level AI Engineer to roadmap, design, build, and operationalize scalable, secure, and responsible Generative AI solutions across the affiliate line of business. In this role, you will... More work across AWS Bedrock, GCP Vertex AI, serverless compute, event driven architectures, vector search, and agentic frameworks to deliver AI systems that accelerate business outcomes and improve experiences for our members, providers, and colleagues. This role blends hands-on engineering with architecture, platform leadership, and cross functional collaboration in a HIPAA regulated environment. AI & Cloud Engineering ? Design, build, and deploy production-grade LLM and GenAI applications using the full breadth of AWS Bedrock and GCP Vertex AI capabilities (models, tuning, pipelines, vector search, guardrails, evaluation). ? Build cloud-native AI systems using: ? Serverless architectures (AWS Lambda, Step Functions, EventBridge; Cloud Functions, Cloud Run) ? Event-driven architectures (SNS/SQS, Pub/Sub, EventBridge, triggers) ? Microservices and APIs (Node.js, Java, Python) Agentic Frameworks & Automation ? Architect agentic AI systems using Bedrock Agents, Vertex AI Agent Builder, or approved frameworks (LangGraph, LangChain, LlamaIndex Agents). ? Deliver multi-step reasoning, tool-use, and workflow orchestration for enterprise use cases. RAG Architectures ? Develop robust Retrieval-Augmented Generation (RAG) systems using Bedrock Knowledge Bases, Vertex AI Vector Search, or custom vector databases (OpenSearch, Pinecone, FAISS, pgvector). ? Design document ingestion, embedding, chunking, grounding, and retrieval pipelines that integrate securely with enterprise data. Responsible AI & Compliance ? Ensure all solutions meet CVS Health?s Responsible AI standards, including model documentation, governance, risk assessment, and auditability. ? Design systems that adhere to HIPAA, data privacy, and security requirements. Collaboration & Technical Leadership ? Partner with product, engineering, data, security, and compliance teams to shape roadmaps and solution direction. ? Mentor engineers and contribute reusable patterns, frameworks, and platform accelerators.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Salesforce Architect

Insight Global is hiring for a Salesforce Architect to support a cloud-based software-as-a-service (SaaS) document automation product built for Salesforce. our organization is founder-led and has... More been in business for over 10 yrs, with about 50 fulltime employees in the orgnaization. Our products are native to the SF app exchange. The roles and responsibilities for this architect will range from pre-sales efforts through implementation. Including MVP/POC work, translating customer needs to technical requirements, designing customized solutions, writing custom code to develop the solutions, presenting solutions to customers, translating technical solutions for non-technical parties, collaboration with the professional services team/product team/and support teams, supporting iternal demo environments, etc. Each day is different and flyuid depending on business needs. Day to day:? Lead solution design for onboarding, implementation, and support engagements? Work in a highly dynamic environment with shifting priorities based on business needs? Partner with Sales Engineers on pre-sales efforts (POCs, demos, MVP builds)? Gather and interpret customer requirements (spoken and unspoken)? Design scalable solutions aligned with Salesforce and S-Docs capabilities? Build and present POCs/MVPs to customers? Participate in hands-on development (custom code when needed beyond out-of-box solutions)? Collaborate with Professional Services team (Implementation Manager + SMEs), Product, Engineering, and Support? Troubleshoot technical issues during and post-implementation? Enhance internal demo environments and build automation scripts between projects? Deliver customer training and act as a trusted technical advisor? Document requirements, solutions, and best practices? Support go-live, adoption, and long-term optimization effortsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote ServiceNow Developer

A financial services company in the Cincinnati, OH area is seeking a Senior ServiceNow Developer with experience supporting Unauthorized Change Detection (UCD) processes for a contract opportunity... More through the end of the year, with strong likelihood of extension. Local candidates who can be onsite 3+ days per week are highly preferred; remote candidates will be considered for highly qualified individuals.This role is primarily a ServiceNow development position with a focus on building integrations, workflows, and automation that support the enterprise Unauthorized Change Detection (UCD) program. The ideal candidate will have experience working with change detection tools such as Tripwire and understand how to translate those signals into actionable workflows and governance within ServiceNow.Key Responsibilities?Support and enhance the enterprise Unauthorized Change Detection (UCD) program to improve visibility, governance, and remediation of unauthorized changes?Design and develop ServiceNow solutions to ingest, normalize, and correlate data from multiple detection sources (e.g., Tripwire, ServiceNow, DB2/SAVER)?Build and maintain automated reconciliation logic to align detected system changes with approved change records?Partner with cross-functional teams to investigate and resolve unmatched or unauthorized changes (development + coordination, not primary analyst ownership)?Lead process improvement initiatives to optimize change detection, reporting, and operational workflows?Configure and manage ServiceNow integrations, including event ingestion, data mapping, workflows, and dashboardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Engineer - INTL India

The AI Engineer architects, builds, and deploys production-grade AI agents and advanced AI solutions that drive employee productivity, process optimization, business transformation, and decision... More intelligence. This role involves leveraging state-of-the-art AI technologies such as LLM APIs, Agentic workflows, and Retrieval-Augmented Generation (RAG) frameworks to develop and refine intelligent systems that enhance automation, streamline operations, and enable smarter decision-making across the organization. Working collaboratively with cross-functional teams, the Engineer ensures AI-driven improvements are effectively integrated into enterprise workflows, directly contributing to the mission of innovation, efficiency, and customer-first transformation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Application Security Engineer

Insight Global is looking for a Senior Application Security Engineer to support a government-focused vulnerability remediation program. This resource plays a critical role in helping our engineering... More teams design and build secure, resilient applications. In addition to hands-on product security, you?ll support and influence our FedRAMP Moderate compliance efforts, ensuring our systems meet regulatory and security requirements while enabling fast, secure delivery. Candidates must be able to hit the ground running with little to no ramp up time.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. AI Engineer - INTL India

This Sr. AI Engineer leads the development, operationalization, and scaling of advanced AI systems and autonomous agents that transform enterprise productivity, and enable intelligent... More decision-making. This role drives the evolution of enterprise-grade AI platforms and solutions leveraging Large Language Models (LLMs), Agentic AI architectures, and Retrieval-Augmented Generation (RAG) frameworks to deliver measurable impact across business functions. As a senior technical contributor, this individual provides thought leadership in LLM engineering, multi-agent orchestration, and GenAI integration, ensuring alignment with T-Mobile?s broader innovation roadmap. The Senior Engineer partners with data scientists, and engineering teams to architect, deploy, and continuously refine intelligent systems that scale securely and responsibly across the enterprise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Integrations Architect

We are seeking a hands-on Senior Integration Engineer to join a lean, high-impact integration team supporting enterprise-wide initiatives. This role is focused on building new integrations within... More Azure Integration Services while also contributing to the migration of legacy integration platforms to modern cloud-based solutions.This is a doer role, ideal for someone who can immediately contribute, operate independently, and drive work forward without heavy oversight.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Research Engineer / Scientist (Speech & Conversational Intelligence)

We are seeking a high-caliber AI Research Engineer / Scientist to join our specialized Conversational Intelligence team. In this role, you will bridge the gap between advanced generative speech... More research and real-world production systems. You will focus on building Duplex/Real-time Speech-to-Speech pipelines and optimizing the post-training infrastructure for our next-generation Slackbot Advanced Voice Mode.The ideal candidate brings strong academic roots in generative speech modeling (TTS, Speech-to-Speech dialogue, Disentanglement, or Diffusion) combined with hands-on experience tuning Large Language Models (LLMs) for complex tool call execution and low-latency interactions.Key Responsibilities1. Post-Training & Data Pipeline EngineeringPipeline Architecture: Develop, scale, and maintain the supervised fine-tuning (SFT) and post-training pipelines supporting the advanced voice model.Data Curative & Synthesis: Clean, curate, and expand multi-modal datasets for enterprise voice interactions. Build automated, synthetic human voice simulation engines to generate high-fidelity end-to-end evaluation training data.Enterprise Tool Integration: Optimize datasets to handle complex, multi-turn, and multi-tool execution flows unique to collaboration environments.2. Generative Model Training & IterationFine-Tuning & Alignment: Train and iteratively refine model checkpoints targeting rapid, accurate tool selection and API invocation (e.g., automated status updates, channel posting, and cross-functional reminders).Hallucination & Noise Mitigation: Engineer the pipeline for minimal hallucination rates during name/channel entity resolution, and implement audio robustness behaviors against ambient acoustic noise.Multilingual Expansion: Explore and implement cross-lingual transfer, accent resilience, and expressive, natural speech generation paradigms to ensure global user accessibility.3. Evaluation & Quality AssuranceAdvanced Speech Evaluation: Define automated evaluation metrics, severity scoring matrices, and layer-wise distillation methodologies to benchmark voice models against strong baselines.Trace Analysis: Deeply analyze model traces and system failure modes to identify and fix systemic degradation in full-duplex/micro-turn voice architectures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less