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Customer Care Specialist

This is a 6-month commitment with 0 distractions - my client is looking to build out a call center of excellence which means? They are looking for a dynamic individual who has extensive call center... More experience: 5 P's - Punctual, Poise, Professional, Purposeful, & Passionate. You are looking at high call volume center (60-80 calls per day), and you'll be serving as the liaison between the company and their members and providers. You will deal with 4 different types of calls including claims status, addresses (mail), repricing of a claim, and inquiry status. Having a level of independence & being solution-oriented is a non-negotiable, reason being in this center of excellence, they are looking to shave down holding times which currently sit at 11-12 minutes? there will be supervisors on shift to escalate calls but my client is looking for someone to be resourceful enough to troubleshoot on their own before escalating. This is a metric/performance driven role - your first 60 days is mission critical for this 6-month assignment, missing any training and development (which is your first 30 days - first 4 weeks) is not permitted only in emergency case. You will be evaluated during this time and any days off will be taken into consideration. You will be a part of team that is mission critical to the overall success of the onshore call center, so commitment is EVERYTHING in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL Remote QA (FHIR)

We are seeking a QA Engineer to support testing and quality assurance for newly developed FHIR APIs at a healthcare client that is actively expanding its interoperability platform through new vendor... More integrations. In this role, you will collaborate closely with engineering, integration, product, and data teams to validate end-to-end API functionality and ensure high-quality, standards-aligned data exchange as new vendors are brought online. You?ll perform a combination of manual and automated testing, using tools such as Postman to validate RESTful API endpoints, authentication workflows, request/response payloads, and error handling, while contributing to automated regression and integration test coverage using modern automation frameworks. The ideal candidate has a strong understanding of healthcare data strategy, including data validation, mapping, and quality controls, and is comfortable leveraging AI-driven tools to assist with test case generation, log analysis, defect identification, and automation support. This role plays a key part in accelerating safe, scalable, and compliant FHIR-based integrations across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior z/OS Systems Engineer

Job OverviewThe z/OS Systems Engineer is responsible for day-to-day production support and engineering of mainframe systems, as well as project-related activities. This role ensures stability,... More performance, and security of z/OS environments while collaborating with managed service vendors across engineering, operations, and application support. Responsibilities include managing operating systems, hardware, and software; integrating with distributed/cloud platforms; and performing performance tuning, capacity planning, and disaster recovery testing.Day-to-Day Responsibilities? Install, configure, and maintain z/OS and related software components.? Monitor system performance, conduct capacity planning, and optimize for efficiency.? Implement and manage security measures (RACF/Top Secret).? Troubleshoot and resolve complex mainframe issues.? Collaborate with vendors and internal teams for integration and performance analysis.? Participate in disaster recovery planning and testing.? Develop automation scripts using REXX, Python, and tools like Ansible.? Document configurations, procedures, and troubleshooting guidelines.? Support application developers in optimizing mainframe applications.? Occasionally work outside normal business hours for critical tasks.Key Responsibilities? Maintain and improve mainframe stability and security.? Lead integration efforts between mainframe and distributed/cloud systems.? Act as intake for new project work and lead team efforts when required.Ensure compliance with enterprise standards and best practices.Compensation: $85-95/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Machine Learning Engineer

Insight Global is seeking a Machine Learning Engineer / Java Developer to support production-level machine learning systems for a dynamic pricing platform. This role is closer to a traditional... More software engineering position and focuses on building, deploying, and maintaining the infrastructure that enables ML models to operate at scale. The ideal candidate is a strong Java developer with cloud-native experience who can bridge the gap between machine learning models and enterprise software systems. Responsibilities include: ? Build and maintain systems that support machine learning models? Develop APIs to serve and integrate ML models? Support model training, deployment, and monitoring? Maintain CI/CD pipelines for ML-enabled systems? Ensure scalability, reliability, and performance of ML services? Partner with data scientists to operationalize modelsSupport ML models throughout their full lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Go/React Developer ? INTL Mexico

A client is seekign a Remote Software Engineer in Mexico. The rate will vary upon experience and education, rangine from 15/hr to 25hr.We are a company committed to creating diverse and inclusive... More environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Consultant: OpenShift Migrations & Virtualization

Weekend hours (see below)32 hours/week (Thursday, Friday, Saturday and Sunday between 8AM-8PM local time) to start 24 hours/week (Friday, Saturday and Sunday) once familiar with process 30 days?... More notice will be provided for any migrations not happening over a weekend; otherwise, every weekend will be required Day to DayExecution, SOPs & Testing: ?Follow and execute the defined Migration SOPs for pre-migration, migration, and post-migration activities. ?Conduct pre-migration checks (e.g., ensuring VM tools, OS compatibility, and resource availability) and fix any identified issues. ?Execute VM migrations using Red Hat tools (OSV,MTV,Ansible)? Document and facilitate pre- and post-migration testing with application owners to confirm workload functionality. Troubleshoot basic migration failures and escalate complex issues (VM, network, storage) to the relevant SME.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Electrical Engineer

Insight Global is working with a growing consulting firm focused on serving Agricultural Clients ? Grain, Feed, Fertilizer, Chemical, and Fuel. We are looking for highly motivated individuals... More seeking an opportunity to be part of this fast-paced, ever-changing industry that cooperatively works to feed and fuel the world. Applicants will have the opportunity to work alongside and be mentored by top professionals in the industry. Our company culture is founded on service and purpose-driven teamwork that creates mutually beneficial opportunities for clients and colleagues to be successful. Design Responsibilities: Provide electrical engineering design services to Agricultural and Industrial Clients including ? power distribution design, grounding and underground, lighting system design, motor controls & automation, and data system design. Develop AutoCAD and Revit drawings of electrical systems described above with the assistance of internal designers and drafters. Develop motor and field instrument schedules based on information provided on PFD?s and P&ID?s Perform arc flash and coordination studies for electrical distribution systems. Attend continuing education courses to keep up with the industry trends ? continued education is paid by MEI.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Oracle Cloud Application Developer

A client of Insight Global?s is looking to hire an Integration Developer to join their team. This role is a 12 month (1 year) fully remote contract. This position will support a team that in the... More process of maintenance after a large Oracle HCM Cloud Implementation that recently went live. In this role you would support the design, development, testing, and maintenance of Oracle HCM Cloud integrations and extracts. This role requires a strong technical background in Oracle HCM, HCM Extracts, HDL, BI Publisher, Security and Oracle Integration Cloud (OIC), with hands-on experience delivering complex inbound and outbound integrations, reporting extracts, data loads, and workflow configurations across enterprise systems. Although this role is remote- candidates must be located in the Tampa Bay area.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Change Enablement Consultant

AI Change Enablement Consultants help clients unlock value from Microsoft Copilot, Copilot agents, and related AI services by rethinking how work gets done. This role partners with architects,... More delivery teams, and client stakeholders to run design led sessions, identify high impact Copilot use cases, and guide organizations from ideation through adoption and measurable outcomes.The role also owns core change and enablement activities, including communication planning, hands on enablement initiatives such as Prompt a thons, and outcome evaluation tied to client goals. Enablement is focused on building lasting capability and confidence, not traditional feature based training.Sitting at the intersection of AI innovation, human experience, and responsible adoption, this role helps shape how organizations successfully build and scale Copilot usage while contributing to the evolution of the clients Microsoft Services practice.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Head of Sales & Alliances

The client is seeking a Head of Americas Sales and Alliances to lead the sales of thecompany?s software across the North and South America regions. As a key leadershipcontributor, this role will be... More responsible for driving revenue growth in the Americas throughdirect sales, strategic partner development, and the systematic capture of customer and marketknowledge.The successful candidate has a track record of turning field knowledge into repeatablego-to-market motions, especially for ISV-led and vertical-specific opportunities. In addition, thecandidate should identify what is limiting performance, form hypotheses about thoseconstraints, define the actions that should follow, and track whether those actions improveresults.You will lead a team of sales and partner alliance professionals, ensuring our high-availabilitysolutions are the gold standard for enterprises that cannot tolerate downtime for their criticalapplications and databases.This position will report to the company?s COOWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less