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Apr 08, 2026

New York, NY

|

Software Engineering

|

Perm

|

$180k - $200k (estimate)

{"JobID":516552,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10010","ReferenceID":"SJC-1de63ee4-9669-4e68-9219-79e546ae5681","PostedDate":"\/Date(1775666401000)\/","Description":"We?re looking for a deeply experienced frontend engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective with leadership experience. This role is not about producing baseline code quickly. Modern AI tools can do that. It?s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence.Success here depends on engineering judgment?choosing the right solution, not just producing code.We?re open to leveling for exceptional candidates.Hybrid: NYC office 3 days/week (commutable distance required)Key ResponsibilitiesTake Ownership: You?ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.Improve Performance \u0026 Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.Lead AI-assisted development: You?ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.Salary Range for this role is $170,000 - $190,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead Frontend Full Stack Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of experience building production web applicationsExpert-level proficiency with TypeScript, strong experience with React, server-side rendered Next.js (or similar), and performant component-driven development (e.g. Reshaped UI)Ability to articulate complex technical trade-offs to stakeholders and translate product vision into high-fidelity technical direction.Demonstrated development of simple, reusable, changeable systems (with examples of refactors, platforming work, or scalable patterns).Preference for functional programming and a deep understanding of why immutability is critical in modern frontend development.Advanced knowledge of the testing pyramid and how to use automated tests as a safety net for rapid, iterative development.Proven technical leadership through mentorship, delegation, and high-quality code reviews.AI-Assisted Engineering ExpectationsHands-on experience with tools like Cursor (or equivalent AI-augmented IDEs) and all modern coding models.Practical understanding of where AI is strong vs. where it falls short, paired with sound discernment in its application.Ability to use AI agents to quickly project multiple approaches, compare tradeoffs, and converge on the best solution without shipping ?AI-shaped? code.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":180000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We?re looking for a deeply experienced frontend engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective with leadership experience. This role is not about... producing baseline code quickly. Modern AI tools can do that. It?s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence.Success here depends on engineering judgment?choosing the right solution, not just producing code.We?re open to leveling for exceptional candidates.Hybrid: NYC office 3 days/week (commutable distance required)Key ResponsibilitiesTake Ownership: You?ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.Lead AI-assisted development: You?ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.Salary Range for this role is $170,000 - $190,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 09, 2026

Shelton, CT

|

Collections

|

Contract

|

$24 - $30 (hourly estimate)

{"JobID":517287,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.1373,"Longitude":41.3135,"Distance":null},"State":"Connecticut","Zip":"06484","ReferenceID":"HAR-a2fa0099-32b1-4b1f-8fc1-1117febfe6c5","PostedDate":"\/Date(1775768463000)\/","Description":"Insight Global is seeking a Product Lifecycle Planner for a top consumer products organization. This entry-level, project-focused role will support the Product Lifecycle Manager by helping manage and execute key product and operational transitions tied to an upcoming site move. The planner will analyze lifecycle and supply chain data, track transition progress, and collaborate with cross-functional teams to ensure smooth execution. This is a great opportunity for an early-career candidate looking to blend product lifecycle exposure with project management responsibilities in a highly visible, leadership-supported initiative.Day-to-Day:- Support the Product Lifecycle Manager with lifecycle planning and transition initiatives.- Own and manage product and operational transitions related to the Milford move.- Track impacted items and transition milestones across teams.- Work closely with transition and project teams to monitor progress and risks.- Analyze data across the full product lifecycle to support decision-making.- Support new product introductions, product transitions, and discontinuations.- Assist with inventory reviews, runout planning, and depletion strategies. - Collaborate with Supply Chain, Inventory Management, Customer Service, Marketing, and PMO.- Provide reporting and insights to leadership using existing dashboards and data sources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Lifecycle Planner","City":"Shelton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in Supply Chain, Business, Engineering, Finance, or related field.- Strong analytical skills with the ability to transform data into insights.- Proficiency in Excel, PowerPoint, Outlook, and Microsoft Office.- Ability to work cross-functionally and track project progress.- Critical thinking and prioritization skills.- Entry-level to junior experience level (early career profile). - Comfort working in a hybrid onsite environment.","Skills":"- Experience with SAP or ERP systems.- Exposure to product lifecycle management or supply chain analytics.- Power BI reporting experience.- Project management or transition management experience.- Understanding of how decisions impact inventory, cost, and P\u0026L.","Industry":"Collections","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Product Lifecycle Planner for a top consumer products organization. This entry-level, project-focused role will support the Product Lifecycle Manager by helping manage and... execute key product and operational transitions tied to an upcoming site move. The planner will analyze lifecycle and supply chain data, track transition progress, and collaborate with cross-functional teams to ensure smooth execution. This is a great opportunity for an early-career candidate looking to blend product lifecycle exposure with project management responsibilities in a highly visible, leadership-supported initiative.Day-to-Day:- Support the Product Lifecycle Manager with lifecycle planning and transition initiatives.- Own and manage product and operational transitions related to the Milford move.- Track impacted items and transition milestones across teams.- Work closely with transition and project teams to monitor progress and risks.- Analyze data across the full product lifecycle to support decision-making.- Support new product introductions, product transitions, and discontinuations.- Assist with inventory reviews, runout planning, and depletion strategies. - Collaborate with Supply Chain, Inventory Management, Customer Service, Marketing, and PMO.- Provide reporting and insights to leadership using existing dashboards and data sources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 11, 2026

Westminster, MD

|

Accounting / Finance

|

Perm

|

$135k - $155k (estimate)

{"JobID":517805,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77,"Longitude":39.57,"Distance":null},"State":"Maryland","Zip":"21157","ReferenceID":"SDG-4cef35f6-d842-46ee-9268-55384fbdbdf7","PostedDate":"\/Date(1775865869000)\/","Description":"FR Conversions is seeking a hands-on Manager of Finance or Director of Finance to own manufacturing finance, cost accounting, and operational reporting. This role serves as the financial ambassador between accounting, operations, and sales, ensuring teams understand true product costs, margin drivers, and profitability.The role reports into the Controller and operates without formal direct reports, but with strong cross-functional influence. This individual will be deeply embedded in the plant, walking the floor, working with operations leaders, and translating manufacturing activity into clear financial insights.Key ResponsibilitiesManufacturing Finance \u0026 Cost AccountingOwn the manufacturing P\u0026L with primary accountability for gross margin performance and cost controlDevelop, maintain, and improve cost accounting processes including material, labor, overhead, standard costing, and variance analysisAnalyze SKU-level costing and work order variances, focusing on material usage, labor efficiency, and operational exceptionsSupport inventory costing and valuation in partnership with planning and operations teamsPerform deep-dive variance analysis to explain root causes of margin fluctuationsBusiness Partnership \u0026 Operations SupportAct as a trusted finance partner to operations, plant leadership, inventory control, receiving, shipping, and sales teamsWalk the manufacturing floor to build a strong understanding of production flows and cost driversTranslate operational activity into financial insights that inform decision-makingPartner with sales to support pricing, budgeting, and performance analysisExplain financial results in clear, practical terms, focusing on why performance is changingReporting, ERP, and Process ImprovementOwn and enhance manufacturing and operational reporting within the ERP systemPartner on ERP improvements and reporting build-outs, including work-in-process and margin reportingHelp establish scalable processes, controls, and documentation as the business growsPlay a key role in budgeting, forecasting, and KPI development aligned to operational driversLeadership \u0026 OwnershipOperate as a self-directed leader comfortable executing analyses personallyInfluence outcomes through collaboration, data, and business acumenSupport long-term succession planning, with exposure to broader enterprise finance leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Manager of Finance (Manufacturing)","City":"Westminster","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3 to 5 years of progressive experience in manufacturing finance, cost accounting, or operations financeStrong foundation in cost accounting, manufacturing P\u0026Ls, and margin analysisExperience in process costing environments (percentage of completion not required)Hands-on ERP experience required; ERP platform can vary (Genius ERP experience is a plus)Proven ability to work cross-functionally with operations and non-finance stakeholdersBachelor?s degree in Accounting, Finance, or a related fieldCPA or CMA not required","Skills":"Manufacturing, specialty vehicle, industrial, or construction-adjacent environmentsExperience cleaning up data, improving visibility, and building reporting from imperfect systemsComfortable in high-urgency, high-ownership environments","Industry":"Accounting / Finance","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":155000.0000,"SalaryLow":135000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

FR Conversions is seeking a hands-on Manager of Finance or Director of Finance to own manufacturing finance, cost accounting, and operational reporting. This role serves as the financial ambassador... between accounting, operations, and sales, ensuring teams understand true product costs, margin drivers, and profitability.The role reports into the Controller and operates without formal direct reports, but with strong cross-functional influence. This individual will be deeply embedded in the plant, walking the floor, working with operations leaders, and translating manufacturing activity into clear financial insights.Key ResponsibilitiesManufacturing Finance & Cost AccountingOwn the manufacturing P&L with primary accountability for gross margin performance and cost controlDevelop, maintain, and improve cost accounting processes including material, labor, overhead, standard costing, and variance analysisAnalyze SKU-level costing and work order variances, focusing on material usage, labor efficiency, and operational exceptionsSupport inventory costing and valuation in partnership with planning and operations teamsPerform deep-dive variance analysis to explain root causes of margin fluctuationsBusiness Partnership & Operations SupportAct as a trusted finance partner to operations, plant leadership, inventory control, receiving, shipping, and sales teamsWalk the manufacturing floor to build a strong understanding of production flows and cost driversTranslate operational activity into financial insights that inform decision-makingPartner with sales to support pricing, budgeting, and performance analysisExplain financial results in clear, practical terms, focusing on why performance is changingReporting, ERP, and Process ImprovementOwn and enhance manufacturing and operational reporting within the ERP systemPartner on ERP improvements and reporting build-outs, including work-in-process and margin reportingHelp establish scalable processes, controls, and documentation as the business growsPlay a key role in budgeting, forecasting, and KPI development aligned to operational driversLeadership & OwnershipOperate as a self-directed leader comfortable executing analyses personallyInfluence outcomes through collaboration, data, and business acumenSupport long-term succession planning, with exposure to broader enterprise finance leadershipWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 13, 2026

Marcus Hook, PA

|

Accounting

|

Perm

|

$62k - $78k (estimate)

{"JobID":518023,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-75.41,"Longitude":39.81,"Distance":null},"State":"Pennsylvania","Zip":"19061","ReferenceID":"DGW-7efc2db1-b164-4108-9cf1-104ef38cbc0a","PostedDate":"\/Date(1776092654000)\/","Description":"Position OverviewThe CDL Class A Driver will support field operations by safely transporting materials, equipment, and crew resources to and from telecommunications construction sites throughout the Greater Philadelphia area. This role is critical to maintaining project schedules and ensuring safe, compliant delivery of construction materials in an active utility and telecom environment.Key ResponsibilitiesOperate Class A commercial vehicles (flatbed, dump truck, lowboy, or tractor-trailer) to transport telecom construction materials and equipmentHaul items such as conduit, fiber reels, vaults, cabinets, poles, and trenching/drilling equipmentPerform daily pre-trip and post-trip inspections; report mechanical or safety issues promptlySecure and load materials in compliance with DOT and company safety standardsCoordinate with field supervisors, construction crews, and dispatch to meet project timelinesDeliver and pick up materials from job sites, yards, and suppliers across the Philadelphia metro areaMaintain accurate driver logs, ELDs, and delivery documentationAssist with light labor or jobsite support when not driving (as needed)Adhere to all DOT, OSHA, and company safety policiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"CDL Class A Driver ? Telecommunications Construction","City":"Marcus Hook","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required QualificationsValid CDL Class A license with a clean driving recordCurrent DOT Medical CardMinimum 2+ years of commercial driving experience (construction or utility preferred)Experience hauling heavy equipment or construction materialsFamiliarity with DOT regulations, load securement, and Hours of Service (HOS)Ability to work outdoors in varying weather conditionsStrong safety mindset and attention to detailReliable transportation and punctual attendance","Skills":"Preferred QualificationsTelecommunications, utility, or underground construction experienceFlatbed, dump truck, or lowboy hauling experienceAir Brake endorsement (if not already included)OSHA 10 or OSHA 30 certificationForklift or heavy equipment operation experience","Industry":"Accounting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":78000.0000,"SalaryLow":62400.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position OverviewThe CDL Class A Driver will support field operations by safely transporting materials, equipment, and crew resources to and from telecommunications construction sites throughout the... Greater Philadelphia area. This role is critical to maintaining project schedules and ensuring safe, compliant delivery of construction materials in an active utility and telecom environment.Key ResponsibilitiesOperate Class A commercial vehicles (flatbed, dump truck, lowboy, or tractor-trailer) to transport telecom construction materials and equipmentHaul items such as conduit, fiber reels, vaults, cabinets, poles, and trenching/drilling equipmentPerform daily pre-trip and post-trip inspections; report mechanical or safety issues promptlySecure and load materials in compliance with DOT and company safety standardsCoordinate with field supervisors, construction crews, and dispatch to meet project timelinesDeliver and pick up materials from job sites, yards, and suppliers across the Philadelphia metro areaMaintain accurate driver logs, ELDs, and delivery documentationAssist with light labor or jobsite support when not driving (as needed)Adhere to all DOT, OSHA, and company safety policiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 23, 2026

New York, NY

|

Help Desk

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":498090,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.87,"Longitude":40.84,"Distance":null},"State":"New York","Zip":"10458","ReferenceID":"NYC-0a2fdfdc-9ff3-4f94-93da-4bbdb8a9a71a","PostedDate":"\/Date(1771861134000)\/","Description":"We are seeking an Entry-Level Help Desk Analyst to support a large university environment in New York City. This role is ideal for a recent Computer Science graduate with internship experience who is looking to begin their career in IT support within a fast-paced, user-facing academic setting. The position requires working onsite five days per week and provides hands-on exposure to enterprise technology across both macOS and Windows platforms.In this role, the Help Desk Analyst will provide first-level technical support to faculty, staff, and students through in-person interactions, phone calls, email, and a ticketing system. Responsibilities include troubleshooting hardware and software issues on Mac and Windows devices, assisting users with account access and password resets, installing and configuring laptops, desktops, printers, and peripheral devices, and documenting issues and resolutions clearly. The analyst will escalate complex issues to higher-level support teams when necessary while maintaining a strong focus on customer service in a high-volume university environment. The role may also involve supporting new user onboarding, classroom technology, and general office IT needs.The ideal candidate holds a bachelor?s degree in Computer Science or a related field and has completed at least one internship or co-op focused on IT support, help desk, or desktop support. Candidates should have foundational knowledge of Windows and macOS operating systems, familiarity with common productivity tools such as Microsoft 365, and strong communication skills with the ability to explain technical concepts to non-technical users. A professional demeanor, eagerness to learn, and a customer-first mindset are essential for success in this role.Preferred qualifications include prior experience supporting users in an academic or enterprise environment, familiarity with ticketing systems such as ServiceNow or Jira, and exposure to tools like Active Directory or Azure AD. Candidates with an interest in pursuing IT certifications such as CompTIA A+ or Network+ are encouraged to apply.This position requires the ability to work onsite in New York City five days per week and the ability to lift and move IT equipment such as laptops, monitors, and peripherals as needed. This role offers an excellent entry point into enterprise IT, providing valuable hands-on experience and opportunities for professional growth within a well-established university environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Entry Level Help Desk","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree in Computer Science or a related field and has completed Internship or work experience within IT support, help desk, or desktop support. Foundational knowledge of Windows and macOS operating systems, familiarity with common productivity tools such as Microsoft 365, and strong communication skills with the ability to explain technical concepts to non-technical users. A professional demeanor, eagerness to learn, and a customer-first mindset are essential for success in this role.","Skills":"Preferred qualifications include prior experience supporting users in an academic or enterprise environment, familiarity with ticketing systems such as ServiceNow or Jira, and exposure to tools like Active Directory or Azure AD. Candidates with an interest in pursuing IT certifications such as CompTIA A+ or Network+ are encouraged to apply.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an Entry-Level Help Desk Analyst to support a large university environment in New York City. This role is ideal for a recent Computer Science graduate with internship experience who is... looking to begin their career in IT support within a fast-paced, user-facing academic setting. The position requires working onsite five days per week and provides hands-on exposure to enterprise technology across both macOS and Windows platforms.In this role, the Help Desk Analyst will provide first-level technical support to faculty, staff, and students through in-person interactions, phone calls, email, and a ticketing system. Responsibilities include troubleshooting hardware and software issues on Mac and Windows devices, assisting users with account access and password resets, installing and configuring laptops, desktops, printers, and peripheral devices, and documenting issues and resolutions clearly. The analyst will escalate complex issues to higher-level support teams when necessary while maintaining a strong focus on customer service in a high-volume university environment. The role may also involve supporting new user onboarding, classroom technology, and general office IT needs.The ideal candidate holds a bachelor?s degree in Computer Science or a related field and has completed at least one internship or co-op focused on IT support, help desk, or desktop support. Candidates should have foundational knowledge of Windows and macOS operating systems, familiarity with common productivity tools such as Microsoft 365, and strong communication skills with the ability to explain technical concepts to non-technical users. A professional demeanor, eagerness to learn, and a customer-first mindset are essential for success in this role.Preferred qualifications include prior experience supporting users in an academic or enterprise environment, familiarity with ticketing systems such as ServiceNow or Jira, and exposure to tools like Active Directory or Azure AD. Candidates with an interest in pursuing IT certifications such as CompTIA A+ or Network+ are encouraged to apply.This position requires the ability to work onsite in New York City five days per week and the ability to lift and move IT equipment such as laptops, monitors, and peripherals as needed. This role offers an excellent entry point into enterprise IT, providing valuable hands-on experience and opportunities for professional growth within a well-established university environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 24, 2026

New York, NY

|

Project Manager

|

Contract

|

$57 - $71 (hourly estimate)

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This role is accountable for operational excellence, transparency, and predictable execution from early discovery through launch.Key ResponsibilitiesOwn end-to-end planning, execution, and delivery of a complex, cross-functional program from early discovery through launchBuild and manage integrated timelines, milestones, dependencies, and delivery targets across multiple workstreamsPartner with Product, Engineering, and Design to deliver features and capabilities aligned with business objectivesLead collaboration with an external design agency during discovery and design phases, ensuring alignment to scope, timelines, and outcomesCoordinate delivery across Product \u0026 Technology, Customer Care, UX, Marketing, Editorial, Legal, and DTC teams to ensure launch readinessFacilitate cross-team communication to resolve impediments, mitigate risks, and drive alignment when conflicts ariseDrive stakeholder alignment through clear, proactive communications, including regular program updates and executive readoutsSupport Agile teams using JIRA for sprint and backlog management, ensuring accountability for committed work and delivery outcomesPartner with other project managers to ensure initiatives are accurately tracked in Smartsheet and reflected in clear, actionable dashboardsOwn program documentation and repositories, ensuring artifacts are current, accessible, and maintained in ConfluenceIdentify, track, and manage program-level risks, dependencies, and key decisions to ensure predictable executionMonitor vendor and agency delivery to ensure alignment with program milestones and quality standardsFacilitate Agile ceremonies as needed and coach teams on Agile best practices and continuous improvementEnsure program-level reporting, dashboards, and metrics are accurate, actionable, and transparent for leadershipContinuously identify opportunities to improve processes, tools, and ways of working to optimize efficiency and delivery outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Program Manager, Digital","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of experience managing and delivering large-scale technology or digital initiatives5+ years of experience working in Agile environments, including Scrum and cross-functional team leadershipProven ability to establish and scale project management processes in fast-moving, dynamic organizationsStrong hands-on experience with JIRA, Smartsheet, and Confluence for program tracking, reporting, and documentationExcellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and leadership levelsDemonstrated success operating and influencing in a matrixed organizationExperience in digital media, publishing, or direct-to-consumer subscription productsTechnical background or strong technical fluency, with the ability to partner effectively with engineering teams","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior Project Manager to lead a high-impact initiative focused on launching a differentiated direct-to-consumer (DTC) news membership product. This role is responsible for driving... the successful delivery of a complex, multi-workstream program that meets consumer needs and supports acquisition and growth.The Senior Project Manager owns end-to-end delivery in an Agile, matrixed environment, partnering with internal teams, external agencies, and fellow project managers. This role is accountable for operational excellence, transparency, and predictable execution from early discovery through launch.Key ResponsibilitiesOwn end-to-end planning, execution, and delivery of a complex, cross-functional program from early discovery through launchBuild and manage integrated timelines, milestones, dependencies, and delivery targets across multiple workstreamsPartner with Product, Engineering, and Design to deliver features and capabilities aligned with business objectivesLead collaboration with an external design agency during discovery and design phases, ensuring alignment to scope, timelines, and outcomesCoordinate delivery across Product & Technology, Customer Care, UX, Marketing, Editorial, Legal, and DTC teams to ensure launch readinessFacilitate cross-team communication to resolve impediments, mitigate risks, and drive alignment when conflicts ariseDrive stakeholder alignment through clear, proactive communications, including regular program updates and executive readoutsSupport Agile teams using JIRA for sprint and backlog management, ensuring accountability for committed work and delivery outcomesPartner with other project managers to ensure initiatives are accurately tracked in Smartsheet and reflected in clear, actionable dashboardsOwn program documentation and repositories, ensuring artifacts are current, accessible, and maintained in ConfluenceIdentify, track, and manage program-level risks, dependencies, and key decisions to ensure predictable executionMonitor vendor and agency delivery to ensure alignment with program milestones and quality standardsFacilitate Agile ceremonies as needed and coach teams on Agile best practices and continuous improvementEnsure program-level reporting, dashboards, and metrics are accurate, actionable, and transparent for leadershipContinuously identify opportunities to improve processes, tools, and ways of working to optimize efficiency and delivery outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 25, 2026

Jersey City, NJ

|

Desktop Support

|

Contract-to-perm

|

$32 - $40 (hourly estimate)

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A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires... in-depth troubleshooting skills, excellent communication, and the ability to work collaboratively with a small dynamic team to maintain a stable and efficient IT environment. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Serve as the escalation point for technical issues from the Level 1 support team, diagnosing and resolving complex hardware, software, and network problems?Perform advanced troubleshooting for a wide range of desktop issues, including operating system errors, application crashes, and peripheral device failures.?Install, configure, and upgrade Microsoft Windows Desktop Operating Systems on physical hardware or VDI?Install, configure, and upgrade applications, ensuring proper functionality and compatibility. Applications include: Microsoft Office Application Suite (Outlook, Excel, Word, PowerPoint), Adobe Acrobat, Trellix End Point Security, Citrix Workspace App, Forcepoint One Agent.?Manage Windows updates, testing and coordinate deployment with Level 1 support team?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones. Experience with Microsoft Intune a plus?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 26, 2026

Poughkeepsie, NY

|

Managerial / Professional

|

Perm

|

$150k - $200k (estimate)

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This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E\u0026O claims and potential E\u0026O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Regional/Division Manager (Commercial Lines)","City":"Poughkeepsie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years minimum commercial lines property \u0026 casualty insurance team management experience (managing account managers)? 5+ years of experience as an individual contributor in the P\u0026C insurance industry (public sector, transportation, hospitality insurance industries preferred)? Property \u0026 Casualty commercial insurance experience required? Strong insurance client interfacing experience in a managerial role? Experience from a mid-sized Insurance Agency (250-1000 employees) highly preferred? Professional insurance accreditation required to meet agency standards? Strong knowledge of insurance products, the role of a broker/consultant, and regional and departmental functions and processes? Proven leadership qualities, ability to manage and inspire sales and customer service employees","Skills":"? Bachelor?s Degree highly preferred, but not required","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Regional/Division Manager for a national, independent agency specializing in business insurance, personal insurance, employee benefits, and wealth management. This role is... responsible for overseeing the day-to-day operations of a team that includes Insurance Account Managers, Customer Service Representatives, and a Customer Service Supervisor. This includes partnering with Account Managers to help retain and grow the agency client base.The Regional/Division Manager will design, implement, and continuously refine efficient, well-balanced workflows that maximize productivity while delivering exceptional service quality and customer satisfaction. This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E&O claims and potential E&O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 27, 2026

Towson, MD

|

Speech Pathologist

|

Contract

|

$47 - $59 (hourly estimate)

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Insight Global is looking for a Speech Language Pathologist to join their team for this 2024-2025 school year. They must perform the following duties: * Communicate effectively with students,... parents, administrators, and supervisory staff in oral and written form. * Provide consultation to the school staff and families regarding speech-language development and its connection to the curriculum. * Participate in school-based teams for students with speech-language needs. * Demonstrate competency in the use of formal and informal assessment tools. * Identify students appropriate for speech and language services based on individual needs and prescribed guidelines. * Complete oral and written reports in a clear and concise manner using recommended formats and timelines (i.e. assessment reports, quarterly progress reports, etc.). * Develop and implement appropriate goals for IEPs, IFSPs, and Service Plans that are directly related to students' documented needs. * Implement research-based intervention techniques, differentiated instructional strategies, and assistive technology to meet students' needs and learning styles. * Maintain accurate speech-language student records and therapy logs with relevant data to document student progress. * Complete Third Party billing accurately within the mandated timelines. * Participate in ongoing professional development related to the field.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 05, 2026

New York, NY

|

Desktop Support

|

Contract

|

$34 - $42 (hourly estimate)

{"JobID":503060,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"DGO-245281de-1a01-48bb-8d6a-e2a6a5715761","PostedDate":"\/Date(1772742738000)\/","Description":"Insight Global is seeking an AI Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Service Desk Technician","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of experience of help desk experience ? Experience providing support and helping users use Claude.ai - ideally Claude Cowork ? Experience supporting both Windows and MacOS ? Hands on experience supporting Okta ? Experience with enterprise ticketing system ideally FreshService","Skills":"? Experience supporting ChatGPT or Gemini? MDM Experience (Intune or Kandji)? Experience with Claude Cowork or AI agents ? Technical Certifications (CompTIA A+, ITIL Foundation, etc.)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an AI Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five... days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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