Job Search Results in Philadelphia, PA

A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires... More in-depth troubleshooting skills, excellent communication, and the ability to work collaboratively with a small dynamic team to maintain a stable and efficient IT environment. The position involves dealing with computer and data security on a daily basis. The organization recognizes its vulnerability to the danger of data corruption or illegal access to our systems. For this reason, this individual must be of high caliber, honest and conscientious.?Serve as the escalation point for technical issues from the Level 1 support team, diagnosing and resolving complex hardware, software, and network problems?Perform advanced troubleshooting for a wide range of desktop issues, including operating system errors, application crashes, and peripheral device failures.?Install, configure, and upgrade Microsoft Windows Desktop Operating Systems on physical hardware or VDI?Install, configure, and upgrade applications, ensuring proper functionality and compatibility. Applications include: Microsoft Office Application Suite (Outlook, Excel, Word, PowerPoint), Adobe Acrobat, Trellix End Point Security, Citrix Workspace App, Forcepoint One Agent.?Manage Windows updates, testing and coordinate deployment with Level 1 support team?Install, configure, maintain, and administer desktops, laptops, printers, and mobile phones. Experience with Microsoft Intune a plus?Perform routine tasks within the IS Operations group such as backups, documentation, disaster recovery testing, production releases, system maintenance and integrated troubleshooting throughout the environment.?Set and meet project schedules?Ensure desktop efficiency, integrity and security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Regional/Division Manager for a national, independent agency specializing in business insurance, personal insurance, employee benefits, and wealth management. This role is... More responsible for overseeing the day-to-day operations of a team that includes Insurance Account Managers, Customer Service Representatives, and a Customer Service Supervisor. This includes partnering with Account Managers to help retain and grow the agency client base.The Regional/Division Manager will design, implement, and continuously refine efficient, well-balanced workflows that maximize productivity while delivering exceptional service quality and customer satisfaction. This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E&O claims and potential E&O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Speech Language Pathologist to join their team for this 2024-2025 school year. They must perform the following duties: * Communicate effectively with students,... More parents, administrators, and supervisory staff in oral and written form. * Provide consultation to the school staff and families regarding speech-language development and its connection to the curriculum. * Participate in school-based teams for students with speech-language needs. * Demonstrate competency in the use of formal and informal assessment tools. * Identify students appropriate for speech and language services based on individual needs and prescribed guidelines. * Complete oral and written reports in a clear and concise manner using recommended formats and timelines (i.e. assessment reports, quarterly progress reports, etc.). * Develop and implement appropriate goals for IEPs, IFSPs, and Service Plans that are directly related to students' documented needs. * Implement research-based intervention techniques, differentiated instructional strategies, and assistive technology to meet students' needs and learning styles. * Maintain accurate speech-language student records and therapy logs with relevant data to document student progress. * Complete Third Party billing accurately within the mandated timelines. * Participate in ongoing professional development related to the field.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an AI Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five... More days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking to hire a skilled Full Stack Developer to support the design, development, and delivery of customer-facing applications for an automotive client. This individual will be responsible... More for building and maintaining front-end components and back-end services and APIs that align with business requirements and user needs, producing clean, well-documented code that adheres to development standards. The role involves developing cross-platform and mobile solutions using React Native, JavaScript, Java, and Spring Boot, as well as native iOS and Android technologies, while ensuring responsive design, performance optimization, and security compliance. The Full Stack Developer will collaborate closely with UX/UI designers, technical leads, architects, product owners, and testers to deliver compliant, intuitive user experiences and seamless system integrations, including REST- and SOAP-based services. This position also supports cloud-based deployments and configurations within AWS (with potential exposure to Oracle Cloud), maintains relational databases using JPA and EclipseLink, participates in code reviews and testing activities, and contributes to the continuous improvement of development processes and tools. The ideal candidate thrives in an Agile environment, actively participates in Scrum ceremonies, communicates effectively with onshore stakeholders/team members, and has strong collaboration skills. This role requires working onsite in Hitec City, Hyderabad.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a Release Train Engineer to support multiple Agile teams by helping them plan, coordinate, and deliver work in a consistent and predictable way. On a day to day basis, the RTE... More will work closely with Product, Architecture, and delivery leads to understand priorities, plan upcoming work, and make sure teams are aligned on what they are building and why. They are responsible for running key SAFe events such as PI Planning, ART syncs, and retrospectives, and for making sure those sessions produce clear outcomes like committed plans, identified risks, and visible dependencies on the program board. Throughout each Program Increment, the RTE will actively monitor progress across roughly five Agile teams (with the potential to support more as work grows). This includes tracking delivery status in Jira, reviewing dashboards and metrics, and helping teams manage dependencies, risks, and blockers that could impact timelines. As issues come up, the RTE will help coordinate conversations across teams, escalate when needed, and work with the right partners to keep work moving forward. A large part of the role is making sure information is clear and accessible, maintaining documentation in Confluence, ensuring Jira stories and projects are structured correctly, and helping teams tell a clear story about their work through data. This person will also spend time communicating progress and concerns to leadership and stakeholders. This often means pulling data into Excel, creating summaries or presentations in PowerPoint, and translating delivery details into clear, understandable updates. Lastly, the RTE will help reinforce Agile and SAFe best practices by coaching teams and leaders on planning, execution, and continuous improvement, with the goal of improving how these teams work together over time. This person needs to be comfortable with pay at 70-75/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The SAP EAM Technical Lead is responsible for the technical architecture, development, and implementation of SAP Enterprise Asset Management (EAM) solutions. This role supervises technical teams,... More manages asset lifecycle processes, and ensures robust master data governance. The EAM Technical Lead collaborates with business and IT stakeholders to deliver scalable, reliable solutions that optimize asset management and operational efficiency.What you'll be working on:?Lead the design, development, and deployment of SAP EAM solutions, ensuring alignment with business goals and technical feasibility.?Develop and oversee technical roadmaps and solution architectures for SAP EAM initiatives, collaborating with functional leads.?Supervise, mentor, and train junior team members, fostering technical growth and team capability.?Serve as a subject matter expert to resolve complex production support issues and analyze release notes for client engagements.?Ensure successful project planning, budgeting, and execution for EAM implementations and enhancements.?Lead solution design, technical workshops, communicating technical concepts to non-technical stakeholders.?Lead the technical configuration and integration of linear asset management (LAM) to manage linear assets like power lines and pipelines.?Design and integrate SAP EAM with Geographic Information Systems (GIS) to link geospatial data with asset master data.?Ensure SAP EAM integration with SAP for Utilities (IS-U) for customer service, billing, and metering processes. Ensure seamless integration of EAM with other SAP modules such as Supply Chain Management (SCM), Materials Management (MM), and Financial Accounting/Controlling (FI/CO).?Support technical requirements for regulatory compliance reporting for utility regulatory bodies.?Oversee processes including:- Manage Assets: Master Data Governance, Asset Lifecycle/Traceability - Manage Work: Work Lifecycle, Schedule/Dispatch, Mobile Work Execution, Construction - Manage Resources: External/Contractors, Internal/Employees - Manage Maintenance: Maintenance Planning, Maintenance/Testing/Inspections - Manage Spatial Data: Spatial Data Sync and AlignmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for an associate production support engineer to help support the front office trading applications. This role supports teams that work with products like rates, foreign... More exchanges, and credits. On a day to day, this engineer will monitor production systems, triage and resolve application and infrastructure issues, and ensure platform stability during trading hours. Responsibilities include navigating Unix environments to review logs, processes, and system health; executing shell commands and basic scripts to troubleshoot issues; and using SQL to investigate data-related problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role will support governance and oversight of data center operations. Responsibilities include managing power, cooling, and space for hardware installations, facilitating hardware installation... More and decommissioning, and coordinating with internal stakeholders to meet expectations. Additional duties include managing inventory, conducting floor audits, and providing management with effective MI. This role also includes participation in an out-of-hours call-out rotation to escort vendors into the data center.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is assisting a legal marketing client of ours in identifying Claims Investigators for net new openings they have. The position is part of the Case Management department working on all... More phases of injury claims. This is a full-time, permanent position. Duties and Responsibilities: ?Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim?Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process?Coordinating and following up on the retrieval of claimant?s records. ?Review medical records, annotating records following our robust bookmarking procedures?Point of contact for your claimants, providing updates to their claim?Interprets and disseminates information concerning claims and casework to supervisors?Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less