Job Search Results for healthcare operations

Remote Healthcare Architect

Insight Global is seeking a highly skilled senior cloud solutions architect to sit fully remote but work east coast time zone. This Cloud Solutions Architect will be supporting the commercial... More business operations. This role is essential in bridging the gap between business needs and technical execution within a complex environment of legacy systems and modern cloud platforms. The ideal candidate will collaborate closely with business stakeholders to gather and refine requirements, translate high-level concepts into actionable roadmaps and user stories, and ensure alignment across cross-functional teams. You will be responsible for developing both high-level and detailed solution designs, documenting current-state architectures, and proposing scalable, future-state improvements. Working primarily within Google Cloud Platform (GCP), with exposure to Azure and AWS, you will support the integration and modernization of internal applications. This role also involves creating and maintaining architecture roadmaps, estimating development efforts, and ensuring solutions align with business goals. Strong communication skills are essential, as you will be expected to produce clear documentation and effectively convey technical concepts to both technical and non-technical audiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Healthcare Cloud/Data Engineer

Support and lead data migration from Oracle to GCP of EPIC Clarity production healthcare dataHost ETL operations within cloud database while simultaneously moving Clarity data to the cloudOvercome... More challenges and articulate best practices to migration operations, partnering with architects to create roadmapMaintain connectivity across databases and into cloud environmentsRaise thoughtful discussion around prioritization and protection of data throughout migrationWork with clinical leadership to migrate data in timely and efficiency-based mannerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Senior ML Operations Engineer

Insight Global is seeking a qualified Senior ML Operations Engineer in support of one of our healthcare clients in Virginia Beach VA. This candidate will be help to advance current and future work... More applying machine learning, deep learning, and NLP to deliver better healthcare. The day-to-day will include:Identify gaps in the ML platform and architect/build solutions that expand capability, reliability, and usability. Partner with ML scientists, data engineers, and software teams to take models from prototype to production. Design, deploy, and maintain production-grade ML & GenAI services, including monitoring and ongoing model health. Build and optimize RAG/LLM pipelines (embeddings, vector search, orchestration) and evaluation approaches (prompting vs. fine-tuning). Implement MLOps best practices (automation, CI/CD, containerization, observability, performance/cost optimization, guardrails). Streamline end-to-end data and model workflows (ingestion, preprocessing, feature engineering, training, deployment) to reduce latency and improve scalabilityCompensation: $100,000 to $150,000. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Manager, IT Service Delivery ? Field Operations

The Sr. Manager, IT Field Operations manages a national team of onsite IT resources at ITSM practices, handling escalations from the Service Desk, coordinating onsite field support, supplemental... More field support vendor management, and partnering with key stakeholders to advance IT projects and initiatives. As a technical leader overseeing both individual contributors and people managers, this resource will help ensure our onsite and field support teams operate at a high level and consistently advance the broader goals of our IT Support Model. The role will be 80% people management and 20% hands on technical. It will be managing a team of 20 resources located at various practices as Site Managers and Tier 2 support. Travel will be heavier up front as you get acclimated with the team. ? Reports to Director, IT Service Delivery; adhering to all Service Delivery processes and procedures. ? Supervise day-to-day performance of onsite practice IT Support resources, providing guidance, coaching, and support to drive accountability and excellence. ? Act as the primary escalation point for complex IT issues requiring onsite intervention, collaborating closely with the Service Desk team. ? Consistently keeps the customer experience at the center of process creation, team leadership, and day-to-day operations. ? Manage third-party vendor relationships to supplement onsite support where needed, including contract negotiation and performance monitoring. ? Coordinate with the end user computing team to ensure onsite resource cooperation in desktop lifecycle management schedules and standards. ? Work with vCIO and other stakeholders to align onsite activities with Practice IT roadmaps and organizational objectives. ? Establish and monitor KPIs and SLAs for field operations, consistently seeking improvements in service delivery and process efficiency. ? Develop, implement, and enforce policies and procedures for onsite IT support and incident management that address practice nuances, while still following larger service delivery processes. ? Ensure physical installation, configuration, and troubleshooting of physical technologies devices and various IT hardware at each location. ? Oversee onboarding and offboarding processes for onsite IT staff, including training, performance assessments, and career development. ? Maintain effective communication channels between the field team, internal IT leadership, and practice stakeholders. ? Ensure compliance with security, privacy, and regulatory requirements for IT operations in the field. ? Coordinate logistics for IT equipment shipments, moves, and installations as practices open, close, or relocate. ? Drive a culture of customer service, continuous improvement, and operational excellence within the field team. ? Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Medicare Sales Operations Analyst - Remote

Insight Global is seeking a detail-oriented, execution-focused professional to support a large Medicare Sales Operations organization within the Digital Readiness & Implementation function. This role... More sits at the intersection of data, operations, and partner enablement, playing a key role in ensuring vendors, platforms, and digital experiences are operationally ready?especially during the Annual Enrollment Period (AEP).This opportunity is ideal for someone who thrives in fast-paced, highly regulated environments, is comfortable working through data ambiguity, and takes ownership of driving work forward across multiple internal teams and external partners.Drive execution of Digital Readiness initiatives, ensuring vendors and partners meet critical AEP timelines and readiness requirementsAct as a central point of coordination between external vendors and internal operational, technical, and business teamsManage and validate operational data, including reports, file transfers, reconciliations, and data quality checksTrack implementation milestones, risks, dependencies, and deliverables across multiple workstreamsCreate, submit, and manage JIRA tickets, ensuring issues are documented, prioritized, and driven through resolutionSupport AEP testing efforts, including validation of digital sites, benefit configurations, and readiness checkpointsPerform analytical reviews to identify trends, gaps, or potential operational risksDocument decisions, action items, and outcomes to support operational transparency and complianceEnsure operational accuracy and adherence to regulatory and compliance standards--Support Health Risk Assessment (HRA) completion and payment-related inquiries-Research, validate, and reconcile HRA data across systems and reports-Partner with HRA technology and operations teams to resolve data or platform issues-Communicate system outages, defects, or platform disruptions to stakeholders-Develop a working understanding of HRA data flows and dependencies to support issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Director, Behavioral Health - Transfer Center

In this role, you will provide leadership for a centralized access and patient placement function supporting behavioral health services across multiple facilities. This role is responsible for... More overseeing daily operations of a remote, multidisciplinary team, ensuring timely, clinically appropriate transfer decisions and consistent service performance. The Director partners closely with senior leadership and facility stakeholders to support admission workflows, patient flow, and continuity of care while maintaining compliance with all applicable federal, state, and accreditation standards. Responsibilities include workforce and resource management, staff coaching and performance development, quality monitoring, and continuous improvement of clinical and operational processes. The Director serves as a trusted advisor to internal and external partners, addresses service gaps in real time, and leads the team in a fast-paced, growth-oriented environment focused on patient safety, access, and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Retained - REMOTE Director of Total Rewards

A large healthcare provider in the Midwest is looking for a Director of Total Rewards to join their team remotely. This individual will oversee both compensation and benefits programs for the... More organization. We are looking for someone that brings a strategic vision on how to elevate the current programs and policies to ensure employee retention and attraction for new employees. This role will oversee benefits, compensation, health plans, well-being and payroll to ensure that all co-workers are represented and taken care of during their time with the organization. You will work with your team as well as HR executives and other leadership within the organization to align the rewards program with the business objectives of the organization, enhance the overall experience for the employees and support the ongoing acquisitions, growth and long term goals of the organization. The ideal candidates will come from a healthcare organization with 15,000 employees or more and overseeing the compensation and benefits for all employees. They will have experience bringing new and innovative ideas that can help with compensation structures, geographical pay, retention initiatives, recognition for tenured co-workers, job title alignment, intuitive open enrollment and more benefits that help with employee retention and attraction. Candidates should have at least eight years of leadership experience with total rewards including compensation and benefits, proven track record of retention and ability to build strong relationships within the HR organization to come up with strategy for the greater good of the organization. Compensation:$200,000 to $240,000 per year annual salary plus 15% bonus eligibility. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Contracts Paralegal

IG's client is a healthcare technology company that makes value-based care actually work. Their platform sits between health plans and providers, translating complex quality contracts into real-time,... More actionable incentives for clinical teams. When a medical assistant closes a care gap or a front desk staffer schedules a screening, they see the impact immediately. They help practices get paid for doing the right thing, and we help health plans see results from their quality investments.Role Overview:This Healthcare Contracts Paralegal will work directly with the Lead Attorney to support a value-based care technology platform and their risk-bearing entities (ACO, MSO, and IPA), handling first-pass drafting on commercial contracts that range from straightforward to complex.Their agreements are diverse. They contract upstream with health plans and ACOs and downstream with physician practices. Their deal structures include SaaS vendor arrangements, aggregator models, physician services agreements, and sophisticated partnership agreements. If you like variety and want to understand how all the pieces fit together, you'll enjoy this work.D2D:Commercial Contracting:Draft, review, and prepare first-pass redlines for commercial contracts, including health plan service agreements, provider network and participation agreements, vendor contracts, and data use and business associate agreements.Identify and flag key issues, unusual terms, and risk areas for attorney review.Support negotiations by preparing comparison charts, tracking open issues, and maintaining version control across deal threads.Serve as a responsive point of contact for the sales team on routine contract questions and status updatesLegal Operations & Systems:Own and improve the contract lifecycle in SpotDraft: intake workflows, template libraries, clause banks, approval routing, renewal tracking, and building robust reporting.Maintain and refine the contract obligations of inventory, including key dates, notice requirements, and renewal terms.Run and optimize the legal intake process through Jira.Build playbooks, FAQs, and self-service resources that reduce repetitive questions and let the business move faster.Corporate Records & Governance:Maintain corporate records, entity documents, resolutions, and governance materials for the parent company and subsidiaries.Handle corporate housekeeping: annual filings, registered agent coordination, minute book maintenance.Cross Functional Support:Partner with business teams to gather deal terms and ensure contracts reflect commercial intent.Coordinate with compliance on regulatory research, policy updates, and documentation.External Counsel Coordination:Manage document flow, scheduling, and information exchange for outside counsel engagements.Track outside counsel spend and flag budget variances.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Member Care Navigator

As the Member Care Navigator, you will provide members with exceptional support by delivering high quality, professional, and efficient service. You will also liaise with members and providers to... More assist in the coordination of care related to medical access complexities.? Answer incoming calls and support members in scheduling appointments and accessing appropriate care. ? Maintain open, continuous communication between members and providers. ? Research accepting physicians or facilities based on plan design, member needs, and access barriers. ? Partner closely with Account Management, Contracting, Advocacy, Pre-Neg, and TPA teams to resolve access issues. ? Own the end-to-end member experience?from intake through resolution ensuring timely follow up, documentation, and clear next steps. ? Make outbound calls to providers, clients, and partners to gather information, educate stakeholders, and provide updates. ? Attend training and team meetings to stay current on workflows, tools, and plan updates.Member Advocacy & Support? Deliver a high-empathy, member-first experience in every interaction. ? Acknowledge frustration, build trust, and help members confidently navigate their benefits. ? Explain open-network plans, reference-based pricing, and member benefits in simple, jargon-free language. ? Own each case through resolution with proactive updates and follow-through. ? Document all interactions thoroughly and accurately to ensure continuity of care, compliance, and quality. Provider Communication & Problem Solving? Liaise professionally with providers to clarify plan details, payment processes, and network structure. ? Navigate provider pushback with calm, respectful communication. ? Identify accepting or RBP-friendly facilities and provide alternative options when needed. ? Coordinate Single Case Agreements (SCAs) or escalations based on internal criteria. ? Investigate delays or barriers that threaten timely care and act decisively to overcome them. Operational Excellence? Follow established workflows, boundaries, and escalation protocols with precision. ? Use internal research tools (OnPoint, PON, provider lookup systems) to verify provider options. ? Prioritize inquiries based on urgency, member risk, and available details. ? Collaborate across departments to establish processes that remove barriers to care. ? Uphold compliance standards, including HIPAA and Department of Labor guidelines. ? Maintain confidentiality of all sensitive information. Clinical & Benefit Literacy? Understand key clinical terms, service types, and the implications of delays in care. ? Confidently communicate around pre-authorization processes, diagnosis implications, and provider requirements?without crossing clinical boundaries. ? Recognize scenarios requiring escalation due to potential impact on timelines or safety.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Privacy Counsel

The Privacy Counsel is a key legal advisor responsible for guiding our company through an evolving U.S. privacy landscape. This role partners closely with cross-functional teams to embed privacy into... More products, partnerships, and operations while managing regulatory risk, vendor relationships, and contractual privacy obligations.- Review, draft, and negotiate privacy and data security provisions in commercial contracts, including data processing agreements (DPAs) and vendor data protection terms- Provide ongoing legal guidance to business, product, engineering, marketing, and ads teams on U.S. privacy laws and compliance requirements- Advise on data processing activities, including vendor onboarding, assessments, and privacy risk management- Monitor, interpret, and communicate developments in U.S. privacy laws and regulations, including new and emerging state privacy statutes- Lead updates to privacy-related policies, procedures, and internal compliance work plans to align with evolving regulatory requirements- Partner cross-functionally to ensure privacy-by-design principles are embedded into product development and business initiatives- Support the broader Privacy Program, including risk assessments, compliance initiatives, and mitigation strategiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less