Job Search Results for CIO
Mar 12, 2026
New Haven, CT
|
Managerial / Professional
|
Contract
|
$137 - $171 (hourly estimate)
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A client is looking for an Interim Associate CIO to sit onsite 4 days per week in New Haven, CT. This individual will step into an interim infrastructure leadership role with direct authority over... core infrastructure teams, including networking, servers, cloud, and data center operations. They will lead and coach other leaders, and act as a trusted advisor to the CIO. This person will be highly visible and hands-on, working closely with teams and senior leadership to assess the true operational state of the environment and how well existing processes are actually being followed in practice. They will review recent incidents and failures to understand where controls were bypassed, risks were misjudged, and decision-making broke down, particularly around change control, freeze windows, and incident response. The role requires looking beyond process gaps to identify the cultural and behavioral drivers that lead teams to take shortcuts or operate outside established guardrails. Over the engagement, this leader will reinforce operational discipline by setting clear expectations around accountability, decision-making, and execution, while refining processes that are unclear or impractical. They will lead and coach infrastructure leaders, assess the effectiveness of the current reporting structure, and provide a clear point of view to executive leadership. The ultimate goal is to stabilize operations, restore consistent operating patterns, and prepare the organization for a smooth handoff back to permanent leadership. This person has to be comfortable with a rate of around $125-150/hr dependent on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
Washington, DC
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Service Delivery Exec
|
Perm
|
$250k - $270k (estimate)
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This role is critical to advancing patient care, clinical operations, education, and research through reliable, secure, and innovative technology. Responsibilities: ? Translate hospital IT strategic goals into actionable operational plans.? Oversee IT operations, financial management, human resources, contract administration, project management, and service management for the hospital.? Foster an environment of innovation, communication, diversity, inclusion, and teamwork.? Ensure IT policies, procedures, and controls meet hospital regulatory, privacy, and security requirements.? Direct the administration and operation of the hospital?s IT office, focusing on customer service and efficient project/service delivery.? Set departmental goals, performance standards, and accountability measures.? Evaluate staff performance, provide guidance, and recommend professional development opportunities.? Assess and improve the effectiveness of IT services delivered to clinical, administrative, and research stakeholders.? Implement IT service delivery frameworks and best practices, including ITIL and healthcare-specific standards.? Develop and manage service level agreements (SLAs) and operating level agreements (OLAs) to strengthen IT support for hospital operations.? Lead IT project management, including intake, prioritization, and governance, with a focus on supporting clinical and operational excellence.? Ensure transparency in IT budgeting and spending, benchmarking costs and performance.? Manage operating policies and procedures related to IT resource planning, workforce analysis, and operational efficiency.? Oversee human resource planning and personnel actions, including recruitment, retention, and talent management.? Build strong relationships with hospital departments such as Human Resources, Finance, Compliance, and Patient Safety.? Maintain comprehensive knowledge of hospital operations, organizational structure, and strategic goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Deputy CIO","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Haves:? Master?s degree in Information Technology, Healthcare Administration, or related field? 6+ years of senior IT leadership experience, in a hospital environment? Demonstrated experience leading large IT teams and complex initiatives? Deep understanding of IT processes, healthcare regulations, and service management? Experience managing budgets and expenditures in a hospital or healthcare setting? Proven ability to motivate and develop staff and build effective teams? Ability to foster a cooperative, integrated, and inclusive work environment","Skills":"","Industry":"Service Delivery Exec","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":270000.0000,"SalaryLow":250000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Overview: Insight Global is seeking a Deputy Chief Information Officer (DCIO) to provide strategic and operational leadership to support a Hospital?s Information Technology Services. The DCIO serves... as the primary operational leader for hospital IT, ensuring continuity of operations, service delivery, financial management, workforce leadership, and major technology initiatives.The DCIO acts as the CIO?s trusted partner and proxy, leading day-to-day IT execution while helping modernize a legacy healthcare environment through structured process, people development, and thoughtful change management. This role is critical to advancing patient care, clinical operations, education, and research through reliable, secure, and innovative technology. Responsibilities: ? Translate hospital IT strategic goals into actionable operational plans.? Oversee IT operations, financial management, human resources, contract administration, project management, and service management for the hospital.? Foster an environment of innovation, communication, diversity, inclusion, and teamwork.? Ensure IT policies, procedures, and controls meet hospital regulatory, privacy, and security requirements.? Direct the administration and operation of the hospital?s IT office, focusing on customer service and efficient project/service delivery.? Set departmental goals, performance standards, and accountability measures.? Evaluate staff performance, provide guidance, and recommend professional development opportunities.? Assess and improve the effectiveness of IT services delivered to clinical, administrative, and research stakeholders.? Implement IT service delivery frameworks and best practices, including ITIL and healthcare-specific standards.? Develop and manage service level agreements (SLAs) and operating level agreements (OLAs) to strengthen IT support for hospital operations.? Lead IT project management, including intake, prioritization, and governance, with a focus on supporting clinical and operational excellence.? Ensure transparency in IT budgeting and spending, benchmarking costs and performance.? Manage operating policies and procedures related to IT resource planning, workforce analysis, and operational efficiency.? Oversee human resource planning and personnel actions, including recruitment, retention, and talent management.? Build strong relationships with hospital departments such as Human Resources, Finance, Compliance, and Patient Safety.? Maintain comprehensive knowledge of hospital operations, organizational structure, and strategic goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Asheville, NC
|
Managerial / Professional
|
Perm
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$130k - $140k (estimate)
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The ACIO/CISO will serve as a strategic leader responsible for building, implementing, and overseeing the university?s information security program. This role is critical to establishing robust... security policies, ensuring compliance, and preparing for future audits. The ACIO/CISO will also play a key part in succession planning, with the potential to serve as Interim CIO.Key Responsibilities? Develop, implement, and maintain comprehensive information security policies and procedures across the university?s IT environment.? Lead the creation of a security governance framework, addressing significant policy gaps and ?policy debt.?? Oversee audit readiness and compliance, including preparation for anticipated external/state audits.? Provide strategic direction to the IT security team, guiding technology adoption and prioritization.? Collaborate with IT leadership (Networking, Academic Technology, Client Technology, Security) to ensure cross-functional alignment.? Serve as a key advisor to the CIO and participate in succession planning, with the possibility of assuming Interim CIO responsibilities.Ensure rapid incident response and onsite presence as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 22, 2024
Hoboken, NJ
|
Corporate Operations
|
Contract
|
$34 - $42 (hourly estimate)
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This person will be working directly with the CIO and fellow IT leadership in communications, training and other media tasks within the IT organization. This person will be responsible for creating... content and newsletters throughout the semester as well as updating IT website. This person will be responsible for sending out 2 newsletters per semester internally and 2 external newsletters. This individual will be working closely with the University Relations team and gathering content from the other 46 IT employees within the organization. This person will be using Emma or Contentful platform to create newletters.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 10, 2022
Humble, TX
|
Architect
|
Contract-to-perm
|
$94 - $117 (hourly estimate)
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A client of Insight Global is looking for an Azure AD Architect in Houston, TX who will be directly reporting to the VP of IT. This person will be crucial in helping provide support, implementation,... and design for Microsoft AD and windows-based systems on an enterprise level. He or she will need to have a strong understanding of M&A (mergers & acquisitions). This individual will be responsible for creating an enterprise level AD based project from the ground up. This person will be utilizing the mobile device management tool Intune. He or she will be the SME of the Azure AD environment for the IT team. This company is undergoing rapid growth where they are doing a high number of mergers and acquisitions. This person needs to be able and want to work in a fast paced, high-pressure environment. The ideal candidate will possess high energy, have a go getter mindset, and a strong desire to grow and develop themselves with the company. He or she will have outstanding communication skills since they will be communication with the CIO, CTO, stakeholders, etc. This person must also be okay with traveling 35% of the time.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 13, 2026
Providence, VA
|
System Administrator
|
Perm
|
$152k - $190k (estimate)
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The ISSM will lead the preparations and interactions with the government for system security assessments and ensure the IS maintains its Authority to Operate (ATO). The ISSM will manage the implementation of security policies, conduct risk assessments, manage security controls, and Plan of Actions and Milestones (POAM). The ISSM is expected to advise senior management on cybersecurity issues, communicate security risks, and collaborate with technical teams and other stakeholders. The successful candidate is able to multitask; assume ownership and accountability of risks, issues, and tasks; and successfully manage and resolve those risks, issues, and tasks to completion. The successful candidate is also able to work well in a team-oriented environment; self-manage his/her own tasks; and provide hands-on guidance, direction, and mentoring to the technical team. Finally, the successful candidate is extremely well-organized, well written, has a keen eye for detail, and can clearly articulate information (both orally and in writing) to customers, stakeholders, peers, and leadership within and external to the Program and organization.Key Responsibilities:Serve as the ISSM for Navy information systems in accordance with DoDI 8510.01 (RMF) and DoDI 8500.01 (Cybersecurity)Oversee the full RMF lifecycle: categorization, control selection, implementation, assessment, authorization, and continuous monitoringDevelop, maintain, and manage RMF documentation including:System Security Plans (SSPs)Security Assessment Reports (SARs)Plan of Action \u0026 Milestones (POA\u0026Ms)Continuous Monitoring StrategiesEnsure compliance with:NIST SP 800-53 Rev. 5 security controlsNIST SP 800-37 Rev. 2 (RMF Guide)DoD Cybersecurity Manual (DoDM 5200.01)SECNAV M-5239.1 (Department of the Navy Cybersecurity Manual)Interface directly with Navy stakeholders including:Authorizing Officials (AOs)Security Control Assessors (SCAs)Information System Owners (ISOs)Program Managers (PMs)Manage system accreditation activities within eMASS and ensure data accuracy and completenessConduct and support security control assessments, vulnerability management, and mitigation trackingEnsure compliance with STIGs (Security Technical Implementation Guides) and SRGs (Security Requirements Guides) from DISASupport audits, inspections, and cybersecurity readiness reviews (e.g., FISMA, DON CIO inspections)Provide cybersecurity guidance to engineering teams throughout system development lifecycle (SDLC), aligning with DevSecOps practices where applicableOversee incident response coordination in alignment with DoDI 8530.01 (Cyber Incident Response) and Navy proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Information Systems Security Manager (ISSM)","City":"Providence","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active Secret clearance (TS/SCI preferred)-Bachelor?s degree in Cybersecurity, Information Technology, or related field (or equivalent experience)-8+ years of cybersecurity experience, with 3+ years as an ISSM or senior ISSO in a DoD/Navy environment-Strong experience implementing RMF under DoDI 8510.01 (latest version)-Hands-on experience with eMASS-Experience supporting Navy programs (e.g., NAVWAR, NAVAIR, NAVSEA, or USMC systems)-DISA STIGs and SCAP compliance tools-ACAS (Assured Compliance Assessment Solution)-HBSS / Endpoint Security Solutions-Strong understanding of system architectures (on-prem, cloud, hybrid)","Skills":"Experience with Navy Authorizing Officials (AOs) and Navy-specific RMF processesFamiliarity with Platform IT (PIT) and Weapons Systems cybersecurityExperience with DevSecOps pipelines and containerized environmentsKnowledge of Zero Trust Architecture (DoD Zero Trust Strategy, 2022+)Experience supporting systems in AWS GovCloud, Azure Government, or Navy cloud environments","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":190000.0000,"SalaryLow":152000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an experienced Information System Security Manager (ISSM) to support U.S. Navy systems and programs. The ISSM will serve as the primary cybersecurity authority for assigned... systems, ensuring compliance with Department of Defense (DoD) and Department of the Navy (DON) cybersecurity policies under the Risk Management Framework (RMF).The ideal candidate will have deep experience supporting Navy Authorizing Officials (AOs), working within Navy/DoD environments such as NAVWAR, NAVAIR, NAVSEA, or Fleet Cyber Command, and maintaining system authorization packages in eMASS. The ISSM will lead the preparations and interactions with the government for system security assessments and ensure the IS maintains its Authority to Operate (ATO). The ISSM will manage the implementation of security policies, conduct risk assessments, manage security controls, and Plan of Actions and Milestones (POAM). The ISSM is expected to advise senior management on cybersecurity issues, communicate security risks, and collaborate with technical teams and other stakeholders. The successful candidate is able to multitask; assume ownership and accountability of risks, issues, and tasks; and successfully manage and resolve those risks, issues, and tasks to completion. The successful candidate is also able to work well in a team-oriented environment; self-manage his/her own tasks; and provide hands-on guidance, direction, and mentoring to the technical team. Finally, the successful candidate is extremely well-organized, well written, has a keen eye for detail, and can clearly articulate information (both orally and in writing) to customers, stakeholders, peers, and leadership within and external to the Program and organization.Key Responsibilities:Serve as the ISSM for Navy information systems in accordance with DoDI 8510.01 (RMF) and DoDI 8500.01 (Cybersecurity)Oversee the full RMF lifecycle: categorization, control selection, implementation, assessment, authorization, and continuous monitoringDevelop, maintain, and manage RMF documentation including:System Security Plans (SSPs)Security Assessment Reports (SARs)Plan of Action & Milestones (POA&Ms)Continuous Monitoring StrategiesEnsure compliance with:NIST SP 800-53 Rev. 5 security controlsNIST SP 800-37 Rev. 2 (RMF Guide)DoD Cybersecurity Manual (DoDM 5200.01)SECNAV M-5239.1 (Department of the Navy Cybersecurity Manual)Interface directly with Navy stakeholders including:Authorizing Officials (AOs)Security Control Assessors (SCAs)Information System Owners (ISOs)Program Managers (PMs)Manage system accreditation activities within eMASS and ensure data accuracy and completenessConduct and support security control assessments, vulnerability management, and mitigation trackingEnsure compliance with STIGs (Security Technical Implementation Guides) and SRGs (Security Requirements Guides) from DISASupport audits, inspections, and cybersecurity readiness reviews (e.g., FISMA, DON CIO inspections)Provide cybersecurity guidance to engineering teams throughout system development lifecycle (SDLC), aligning with DevSecOps practices where applicableOversee incident response coordination in alignment with DoDI 8530.01 (Cyber Incident Response) and Navy proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
Colorado Springs, CO
|
Network Engineer
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.? Execute service maintenance activities, including Change Management coordination during assigned night shifts.? Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.? Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.? Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.? Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.? Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.? Manage COTS, GOTS, and custom-developed software applications.? Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.? Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.? Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.This is a contract to hire position, onsite full-time in Colorado Springs, CO the salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret GNOSC Application / Server Engineer","City":"Colorado Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Active DoD Secret Security Clearance - 2+ years of directly related experience - Current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher.","Skills":"? Have experience in metrics-based IT Operations and Maintenance ? Have experience with Remedy Ticketing System ? Have experience with Windows Server 2016/2019 and Linux ? Have experience with complex application systems, PowerShell, RHEL, IIS, Apache, Tomcat","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Global Network Operations and Security Center (GNOSC) Mission Support Team (MST) Application / Server Engineer to support the Missile Defense Agency (MDA) on the... Integrated Research and Development for Enterprise Solutions (IRES) contract. This is position is for the NIGHT SHIFT ONLY. Job Responsibilities: ? Support a 24/7 Global Network Operations Center (GNOSC), coordinating with the MDA GNOSC Event Team and Mission Support Team to execute server and application support for MDA events, exercises, and war games.? Create, manage, and resolve Remedy Incident Tickets in coordination with customers to troubleshoot and restore network communications.? Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.? Execute service maintenance activities, including Change Management coordination during assigned night shifts.? Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.? Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.? Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.? Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.? Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.? Manage COTS, GOTS, and custom-developed software applications.? Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.? Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.? Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.This is a contract to hire position, onsite full-time in Colorado Springs, CO the salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 14, 2026
Concord, CA
|
Administrative Assistant
|
Contract-to-perm
|
$28 - $35 (hourly estimate)
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Role OverviewThe Contracts Administrator supports a high-volume contracts function within a construction and utilities environment. This role focuses on improving contract visibility, tracking, and... compliance across subcontractor agreements, insurance, licensing, and public works documentation.Over the next 6?12 months, this role will help:Centralize and organize contract management processesImprove visibility and reporting on MSAs and subcontract agreementsSupport increased contract review and renewal volumeStrengthen follow-up on compliance items (COIs, licenses, documentation)Support internal understanding of certified payroll and public works requirements________________________________________Key ResponsibilitiesContract Administration & ReviewReview and support execution of MSAs, subcontracts, and related documentsReview redlines and route for approvalValidate bill rates and assist with contract setup and renewalsSupport IT, Operations, and other teams with contract reviewsCompliance & Public Works SupportTrack COIs, subcontract compliance, and renewalsSupport certified payroll and public works documentationEnsure contract and compliance alignment for invoicingAssist with lien waivers, bonds, and compliance documentationBusiness License ManagementPrepare and submit new and renewal business licensesTrack compliance across all jurisdictionsCoordinate internal approvals and signaturesProcess payments via portals, checks, or expense reportsSystems, Tracking & VisibilityMaintain contract trackers and spreadsheetsSupport KPI tracking and reportingOrganize SharePoint folders and improve document structureEnsure accurate contract data visibility for leadershipCollaboration & FlexibilityPartner closely with Procurement, Contracts, and OperationsAdapt to shifting priorities in a fast-paced environmentProvide professional representation during contract discussionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 30, 2026
Philadelphia, PA
|
Managerial / Professional
|
Perm
|
$130k - $160k (estimate)
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In addition, the Technology Support Manager collaborates across departments to align technology support with organizational goals, ensuring a seamless and responsive experience for users. Above all, the Manager ?owns? the outcome of support interactions, ensuring every user has a positive experience with IT and that the Firm?s reputation for service excellence is upheld.Essential Functions \u0026 Responsibilities?Leadership \u0026 People Development?Supervise, coach, and mentor User Support and Senior Support Technicians.?Provide guidance on troubleshooting methodology, root cause analysis, and customer service best practices.?Foster development of soft skills (empathy, communication, expectation-setting) and technical skills.?Model and reinforce accountability for SLA compliance, ensuring the team consistently meets or exceeds standards for responsiveness, updates, and resolution quality.?Conduct performance reviews, set goals, and create development plans.?Recruit, train, and retain staff to ensure a high-performing and diverse team.?ServiceNow \u0026 Operational Oversight?Manage daily operations in ServiceNow, ensuring tickets are assigned, updated, and resolved in compliance with SLA requirements.?Monitor open and in-progress tickets daily, ensuring meaningful updates are provided and escalations are handled properly.?Approve and maintain Knowledge Base articles, ensuring high-quality, relevant, and accessible documentation.?Perform weekly quality assurance reviews of ticket handling and communication.?Create and maintain reports and dashboards in ServiceNow to visualize team performance, SLA compliance, and service trends for IT leadership.?Track and report on key metrics, including first response time, resolution time, escalations, and survey results.?Oversee and track IT equipment inventory across all offices, ensuring accurate asset records and minimizing loss through standardized tracking and reconciliation processes.?Own and maintain the Firm?s ITSM system (ServiceNow), including configuration, workflows, report creation, and dashboard management; serve as the point of contact for ITSM-related requests from other departments and IT leadership.?Escalation \u0026 Technical Guidance?Serve as escalation point for complex or sensitive tickets, working closely with Senior Support Technicians.?Partner with Subject Matter Experts in Applications, Systems, Networking, Communications/AV, Development, and Training to ensure escalations are well-documented and efficient.?Provide technical guidance and act as a resource for troubleshooting advanced or recurring issues.?Drive problem management initiatives by identifying root causes and recommending solutions.?Process \u0026 Quality Improvement?Identify patterns in recurring issues and implement process improvements to reduce ticket volume and increase efficiency.?Ensure knowledge sharing and consistency across the team.?Collaborate with IT leadership on departmental projects, security initiatives, and technology rollouts.?Stay current with trends in IT support, law firm technology, and ITSM best practices.?User Experience \u0026 Customer Service?Take ownership of delivering a high-quality support experience for every user interaction.?Ensure clear, professional, and empathetic communication with attorneys and staff.?Build trust and confidence in IT by holding the team accountable for user satisfaction as well as technical accuracy.?Additional Responsibilities?Maintain a high level of security awareness by advising users on safe practices, ensuring personal adherence to Firm security policies, and modeling secure behavior in all interactions.?Exercise heightened diligence in safeguarding data and systems, recognizing that elevated administrative rights require strict adherence to privacy, confidentiality, and compliance standards.?Adhere to Firm professional dress and appearance standards when working onsite or on video calls.?This role requires in-office work in accordance with Firm policy and may involve additional office days as business needs dictate.?May be assigned special projects by the Director of User Engagement or CIO.?Other duties as assigned by supervisorsThis role is hybrid, 2 days in-office per week and is open to all of the firm\u0027s office nationwide: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technology Support Manager","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in Information Technology or related field preferred; equivalent work experience considered.?5?7 years of IT support/help desk experience, with at least 2 years in a supervisory/managerial role.?Experience with ServiceNow or equivalent ITSM system required.?Prior experience in law firm or professional services environment strongly preferred.?Skilled in data-driven management and reporting.?Strong leadership and coaching skills with proven success in developing high-performing teams.?Expert knowledge of ITSM platforms (ServiceNow strongly preferred).?Deep understanding of SLA-driven service delivery.?Excellent communication and interpersonal skills, with ability to mentor both technical and soft skills.?Strong troubleshooting and problem-solving skills.?Familiarity with law firm technologies: Microsoft 365, Citrix/VDI, iManage, Litera, Mimecast, Adobe Acrobat, VPNs.?Knowledge of networking, Active Directory, MFA (DUO), and endpoint management tools (Intune, etc.).","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an a Technology Support Manager to join the IT Department of an AM 200 law firm. The Technology Support Manager leads the Firm?s Help Desk, overseeing both User Support... Technicians and Senior Support Technicians to deliver exceptional technical support and user experiences. This role is responsible for daily operational oversight of the ITSM system (ServiceNow), ensuring SLA compliance, managing the Knowledge Base, and maintaining the highest standards of communication and technical accuracy.The Manager plays a critical role as a mentor, coach, and technical advisor ? developing troubleshooting skills, critical thinking, soft skills, and technical expertise within the team. In addition, the Technology Support Manager collaborates across departments to align technology support with organizational goals, ensuring a seamless and responsive experience for users. Above all, the Manager ?owns? the outcome of support interactions, ensuring every user has a positive experience with IT and that the Firm?s reputation for service excellence is upheld.Essential Functions & Responsibilities?Leadership & People Development?Supervise, coach, and mentor User Support and Senior Support Technicians.?Provide guidance on troubleshooting methodology, root cause analysis, and customer service best practices.?Foster development of soft skills (empathy, communication, expectation-setting) and technical skills.?Model and reinforce accountability for SLA compliance, ensuring the team consistently meets or exceeds standards for responsiveness, updates, and resolution quality.?Conduct performance reviews, set goals, and create development plans.?Recruit, train, and retain staff to ensure a high-performing and diverse team.?ServiceNow & Operational Oversight?Manage daily operations in ServiceNow, ensuring tickets are assigned, updated, and resolved in compliance with SLA requirements.?Monitor open and in-progress tickets daily, ensuring meaningful updates are provided and escalations are handled properly.?Approve and maintain Knowledge Base articles, ensuring high-quality, relevant, and accessible documentation.?Perform weekly quality assurance reviews of ticket handling and communication.?Create and maintain reports and dashboards in ServiceNow to visualize team performance, SLA compliance, and service trends for IT leadership.?Track and report on key metrics, including first response time, resolution time, escalations, and survey results.?Oversee and track IT equipment inventory across all offices, ensuring accurate asset records and minimizing loss through standardized tracking and reconciliation processes.?Own and maintain the Firm?s ITSM system (ServiceNow), including configuration, workflows, report creation, and dashboard management; serve as the point of contact for ITSM-related requests from other departments and IT leadership.?Escalation & Technical Guidance?Serve as escalation point for complex or sensitive tickets, working closely with Senior Support Technicians.?Partner with Subject Matter Experts in Applications, Systems, Networking, Communications/AV, Development, and Training to ensure escalations are well-documented and efficient.?Provide technical guidance and act as a resource for troubleshooting advanced or recurring issues.?Drive problem management initiatives by identifying root causes and recommending solutions.?Process & Quality Improvement?Identify patterns in recurring issues and implement process improvements to reduce ticket volume and increase efficiency.?Ensure knowledge sharing and consistency across the team.?Collaborate with IT leadership on departmental projects, security initiatives, and technology rollouts.?Stay current with trends in IT support, law firm technology, and ITSM best practices.?User Experience & Customer Service?Take ownership of delivering a high-quality support experience for every user interaction.?Ensure clear, professional, and empathetic communication with attorneys and staff.?Build trust and confidence in IT by holding the team accountable for user satisfaction as well as technical accuracy.?Additional Responsibilities?Maintain a high level of security awareness by advising users on safe practices, ensuring personal adherence to Firm security policies, and modeling secure behavior in all interactions.?Exercise heightened diligence in safeguarding data and systems, recognizing that elevated administrative rights require strict adherence to privacy, confidentiality, and compliance standards.?Adhere to Firm professional dress and appearance standards when working onsite or on video calls.?This role requires in-office work in accordance with Firm policy and may involve additional office days as business needs dictate.?May be assigned special projects by the Director of User Engagement or CIO.?Other duties as assigned by supervisorsThis role is hybrid, 2 days in-office per week and is open to all of the firm's office nationwide: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 24, 2026
Washington, DC
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Business Analysis
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Contract
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$49 - $61 (hourly estimate)
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The role is advisory in nature and focuses on tracking, coordination, documentation review, and executive-level reporting.Day-to-Day Responsibilities- Track submission timelines for IT security documentation, including System Security Plans (SSPs) and required updates- Review security documentation for completeness against established requirements and identify gaps or missing elements- Maintain compliance trackers and dashboards to monitor progress toward authorization milestones- Track authorization and assessment activities, including documentation submissions, audit timelines, remediation items, and approval milestones- Coordinate meetings among technical teams, security stakeholders, and leadership to support authorization and compliance activities- Document meeting outcomes, action items, and follow-ups to ensure accountability and progress- Monitor submission of required compliance reports and audits, reviewing materials for completeness and alignment with requirements- Track adherence to website and digital standards, monitoring changes to applicable policies and flagging potential impacts- Maintain deliverables matrices to monitor schedules, dependencies, and potential delays- Identify risks to compliance or schedule and provide written analysis and summaries for leadership awareness- Prepare monthly status reports, executive summaries, and briefing materials that clearly communicate compliance posture and trends- Analyze systemic issues and recommend process improvements to improve efficiency and visibility (advisory only)Compensation:$50-68/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. 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Insight Global is looking for a Secret ISSO Support Specialist supporting a large government client, working hybrid in NW Washington, DC. This role provides analytical, coordination, and... compliance-tracking support for IT security and authorization activities across multiple systems and vendors. The individual supports security documentation efforts, tracks progress toward authorization milestones, and produces reporting to help stakeholders understand compliance status, risks, and trends. The role is advisory in nature and focuses on tracking, coordination, documentation review, and executive-level reporting.Day-to-Day Responsibilities- Track submission timelines for IT security documentation, including System Security Plans (SSPs) and required updates- Review security documentation for completeness against established requirements and identify gaps or missing elements- Maintain compliance trackers and dashboards to monitor progress toward authorization milestones- Track authorization and assessment activities, including documentation submissions, audit timelines, remediation items, and approval milestones- Coordinate meetings among technical teams, security stakeholders, and leadership to support authorization and compliance activities- Document meeting outcomes, action items, and follow-ups to ensure accountability and progress- Monitor submission of required compliance reports and audits, reviewing materials for completeness and alignment with requirements- Track adherence to website and digital standards, monitoring changes to applicable policies and flagging potential impacts- Maintain deliverables matrices to monitor schedules, dependencies, and potential delays- Identify risks to compliance or schedule and provide written analysis and summaries for leadership awareness- Prepare monthly status reports, executive summaries, and briefing materials that clearly communicate compliance posture and trends- Analyze systemic issues and recommend process improvements to improve efficiency and visibility (advisory only)Compensation:$50-68/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.