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Senior Project Manager

Insight Global is seeking a Senior Project Manager to support a healthcare client by leading multiple data, reporting, and BI initiatives across the organization. This role will focus on managing a... More portfolio of enterprise-level projects, including reporting enhancements, system integrations, data foundation initiatives, and occasional acquisition-related work.The Senior Project Manager will work cross-functionally with Finance, HR, IT, Data, and business stakeholders to ensure projects are delivered on time, on budget, and with clear business outcomes. This role requires a seasoned project manager with strong enterprise experience, excellent stakeholder communication skills, and the ability to manage multiple complex initiatives simultaneously. This is a full-time role working EST hours and is starting ASAP.Compensation: $110,000?$120,000 annually with full benefits, PTO, holiday PTO, and 401k match.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Tier 1 CSR (M-W 2-11p, Th-F 3-12a CT)

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager

The Project Manager for R&D Infrastructure will lead the planning, coordination, and execution of initiatives that support a complex research and development environment. This role oversees the... More operational effectiveness of labs, 3D printing resources, equipment inventory, and other technical spaces across multiple locations. A key responsibility is consolidating data from various sources, organizing it in Smartsheet, and converting it into clear, actionable dashboards and reports in Power BI.The ideal candidate excels in fast-paced, engineering-focused settings and brings strong project management discipline, excellent communication skills, and a drive to build scalable, reliable systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Tier 1 Helpdesk Tech (M-F 8-5 CT)

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Exchange Administrator

Day-to-Day:Insight Global is looking for a Exchange Administrator for one of our top clients. The ideal candidate has managed an Exchange hybrid environment and can describe how they would design,... More upgrade, and maintain hybrid Exchange servers, including moving from existing hybrid servers to newer versions in a multi-domain environment while minimizing user impact and downtime. They can describe how they manage mail transport rules, and Entra ID integrations and have worked with IT Security or on their own to tighten security spam/phish rules. They should be comfortable using PowerShell with Exchange Online and hybrid Exchange servers and be able to discuss specific commands they have used for day to day mailbox administration. The candidate should be able to provide concrete examples of complex issues they have owned end to end, explain how they diagnosed root cause, and describe how they minimized disruption while delivering results. The candidate should understand how to monitor, troubleshoot, and restore service in an Exchange environment, particularly during mail flow issues or client access problems, and be able to articulate a clear and structured incident response approach. Finally, we want someone who can adapt and learn quickly. When asked to implement a native Office 365 feature they have not worked with before, the candidate should be able to explain how they research, validate, and safely implement new solutions using Microsoft documentation, testing, and collaboration with peers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Trailhead Content Migration Specialist

Insight Global is looking for a talented Learning Content Converter/Creator to join our team and lead the standardization of content templates used across various learning materials. This role... More involves reviewing and standardizing templates for onboarding, success guides, and success managers, ensuring consistency across all content modalities. This person will also expect to lead the migration of internal seller enablement content to format to the Trailhead platform, and net-new creation of these modules. This person will be playing a large role in producing Internal enablement content and then standardizing it to be input into Trailhead, Salesforce's internal and external learning enablement platform. This person will be completing 28 total modules over the span of 6 months that details over all 14 Cloud products Salesforce owns. This will be providing context on each of the 14 industries clouds, detailing out how the product works "under the hood", how to implement it, Hands-on demo lab completion and much more.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Service Delivery Analyst

This role manages the tactical operations of retail technology suppliers to ensure reliable service delivery and operational excellence. Responsibilities include overseeing vendor performance,... More driving continuous improvement, managing operational needs, and serving as the primary contact for Repair & Maintenance services. Additionally, the position is also responsible for implementing new processes, integrating changes into existing services, and maintaining accurate documentation to standardize offerings.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Developer

Insight Global is looking for a ServiceNow Developer to join the Service Excellence org at one of Canada's largest retail and wellness companies. The Service Excellence team is responsible for... More maintaining and enhancing the ServiceNow platform as it supports Technology and Enterprise business functions. It consists of several product-oriented delivery (POD) teams tied to the different modules in use by the business.The Developer, Cybersecurity collaborates closely with its POD team, cross-functional technical teams and global business partners, to develop comprehensive features and functionalities that enhance the ServiceNow platform and its capabilities. The Developer attends regular Agile ceremonies, develops features and enhancements based on requirements captured in stories, and conducts unit testing. By doing so, they empower the Service Excellence team to deliver streamlined, scalable, and innovative solutions that elevate our global ServiceNow capabilities efficiently and effectivelyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DB2 Mainframe Engineer

Job Summary The primary purpose of this position is to make innovative and strategic contributions to the design and implementation of new solutions and products for Managed Services clients. This... More includes applying a deep understanding of applicable technologies?such as enterprise data storage systems, mainframe, midrange, Windows, Unix/Linux systems, network infrastructure, virtualized environments, and database systems?to evaluate system-wide impacts, hardware-software tradeoffs, and business considerations. A key responsibility of this role is the installation and maintenance of mainframe DB2 software, including estimating and planning for installation, upgrades, and new customer transitions. The position also provides technical leadership and oversight for Managed Services Solutions, guiding projects and reviewing solution architectures. As a senior member of the engineering team, this role supports complex technical services and ensures the successful delivery and evolution of Managed Services offerings.What You Will Do:?Provide technical consultation, assist in proposal development, and support technical sales efforts.?Act as a subject matter expert, offering leadership and guidance to customers, the Managed Services Team, and cross-functional groups.?Maintain strong client relationships, serving as a key communication point between and Managed Services clients.?Lead design workshops for complex solutions, mentor engineers, and stay current on emerging technologies.?Develop and maintain customer-facing materials including presentations, demo instructions, training documentation, and templates.?Estimate effort for service engagements and contribute technical input for Scopes and Statements of Work.?Design and oversee infrastructure upgrades, provide technical support, and follow change control, incident response, and testing protocols.?Deliver Managed Services offerings as outlined in Service Descriptions and Service Catalog.?Provide 24x7 support for critical systems as part of an on-call rotation and assist peers with complex technical issues.?Lead client projects to modernize technology infrastructures, review and execute test plans, and implement cutting-edge solutions.?Conduct expert-level throughput analysis, root cause analysis, and infrastructure planning.?Identify cross-selling opportunities and collaborate with the Professional Services team when needed.?Complete tasks on time, execute scopes of work per implementation plans, and adhere to SLAs in production environments.?Collaborate with Customer Success, Project Management, R&D, and Sales teams.?Test, evaluate, and develop new products and solutions; train customers and internal teams; and manage service requests daily.?Serve as technical lead for specific technologies and advise across the full stack of Managed Services solutions.?Ensure system improvements and modifications are implemented effectively.?Provide technical assistance for Disaster Recovery exercises and Business Continuity processes.?Develop, enhance, and support scalable technical approaches for large, complex mainframe environments.?Install and maintain mainframe DB2 software, including planning and executing installations, upgrades, and customer transitions.?Identify and resolve performance issues, particularly within DB2 environments.?Participate in the development and improvement of installation standards and project planning efforts.?Work with project managers to develop and implement project plans and timelines.?Update and manage customer incident tickets and change orders, providing status updates to internal and client stakeholders.?Provide technical training and mentoring to team members.What We Expect of You:?Bachelor?s degree and at least 7 years of IT engineering experience, including administration in z/OS, OR ?11 total years of IT engineering experience with a minimum of 7 years in z/OS administration and IT engineering experience performing DB2 system management functions (e.g., software installations, version upgrades, product maintenance, configuration and administration).?Demonstrated experience installing, maintaining, and supporting mainframe software products from vendors such as IBM, Computer Associates, Compuware, and BMC.?Proven ability to provide primary support for DB2, QMF, and related OEM software products, including fulfilling service requests for mainframe z/OS customers.?Demonstrated ability to transition customers effectively, ensuring technical issues are addressed to meet transition timelines.?Experience executing tasks associated with customer disaster recovery plans.?Strong communication and presentation skills, with the ability to interact effectively across all levels of leadership and technical teams.?Currently holds high-level certifications in primary technical areas of expertise.?Demonstrated ability to align technical knowledge with business direction to deliver customer-focused outcomes.?Proven track record in developing project plans and schedules for complex projects or new solution/product development.?Ability to build customer trust and confidence in Managed Services? understanding of business needs.?Skilled in balancing multiple priorities in a dynamic environment while meeting deadlines.?Advanced root cause analysis capabilities and a focus on delivering long-term solutions.?Strong organizational, analytical, and problem-solving skills with a commitment to customer service and professionalism.?Ability to follow policies and procedures consistently, prioritize effectively, and manage multiple tasks in a fast-paced, growth-oriented environment.?Demonstrates independence and teamwork, offering mentorship and support to peers.?Effective time management skills and flexibility to travel as needed.?Demonstrated ability to develop strong customer relationships and promote mission through consistent, values-driven behavior.?Experience with Managed Services environments is a plus.?Familiarity with ServiceNow or similar incident/change management tools is a plus.?ITIL knowledge or certification is a plus.?Knowledge of assembler is a plus.?All employees are responsible for safeguarding information systems and must comply with security policies, standards, and procedures. Participation in annual Information Security Awareness training and other role-specific data privacy and security training is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Tier 1 Helpdesk Tech (Sun-Th 11AM - 8PM CT)

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less