Job Search Results for Industrial engineering

The Customer Support Team Lead is a senior individual contributor and subject matter expert responsible for delivering exceptional, technically credible support across our customer base. Reporting to... More the Director of Customer Success, this role is not a people manager, but it is absolutely a leader. You will be the most knowledgeable support resource in the building, the person the team turns to when a ticket gets hard, and the person customers come to trust when something goes wrong. You will provide direct, hands-on support coverage while simultaneously building the knowledge infrastructure the entire support function will operate on: knowledge base content, FAQ libraries, escalation workflows, troubleshooting guides, and bug documentation processes. You will investigate issues deeply, understand them completely, and communicate them clearly to customers, to teammates, and to Product and Engineering. This is a ground-level, in-the-guts-of-the-product role. You will know this platform better than almost anyone. And you will use that knowledge to deliver a support experience that customers in this industry have simply never encountered before.The Role We are looking for the founding member of our front-line support crew. Only customer champions, advocates, ninjas, or legends need apply. The Customer Support Team Lead is the standard-setter. You are not here to close tickets. You are here to solve problems completely, clearly, and in a way that leaves the customer more capable and more confident than they were before they reached out. You treat every support interaction as an opportunity to reinforce the customer's decision to trust us with their operation. You'll handle the full spectrum of support: product bugs, configuration questions, user issues, integration troubleshooting, and escalation triage. You'll be the SME your teammates bring their hardest questions to. When you don't have the answer, you'll know exactly how to find it and you'll document it so the next time, someone on the team does. You are building something here. The knowledge base, the support playbook, the escalation framework, none of it exists yet at the level it needs to. That is not a problem. That is your opportunity. Why This Role Matters: Fleet operators run 24/7 operations. When something breaks or stops working as expected, it's not an inconvenience, it's an operational disruption. The experience they receive in those moments determine whether they feel like they made the right purchase decision or the wrong one. One of the most consistent and damaging complaints in technology is that support after the sale is slow, generic, and handled by people who don't actually understand the product. We are going to be the exception to that rule, and this role is the reason why. The Customer Support Team Lead sets the tone, helps to build the infrastructure, and personally demonstrates what legendary customer experience and expert support looks like in this industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Estimator to join one of Canada's leading employee-owned general contractors based in their Ottawa or Toronto office. This individual will play a critical role... More on a large-scale nuclear construction project near Chalk River, Ontario, supporting the construction of a highly specialized nuclear research facility. The project will support advanced nuclear materials research, isotope development for cancer treatment applications, post-irradiated fuel examination, and next-generation reactor technologies.The Senior Estimator will lead estimating activities throughout both preconstruction and active construction phases. This includes validating project estimates as IFC (Issued for Construction) drawings are released, developing pricing strategies, evaluating construction execution options, preparing labour and man-hour estimates, pricing change orders, and leading collaborative estimating efforts across multiple project partners. Working within an Integrated Project Delivery (IPD) environment, this individual will provide leadership and quality control across estimate development while ensuring alignment between project stakeholders, trade partners, and construction teams.regular collaboration with project teams as well as approximately one/two day per month of travel to Chalk River.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is searching for a leader that will build and scale a new Portfolio Governance & Delivery function responsible for establishing the governance, methodology, operating... More model, and delivery standards that drive successful technology and innovation initiatives across the enterprise. The role will create the vision, processes, reporting structures, and portfolio management capabilities needed to improve delivery consistency while maintaining flexibility and agility. This person will oversee portfolio intake, prioritization, investment governance, resource planning, risk management, executive reporting, and cross-functional delivery coordination across multiple technology domains. They will partner closely with executive leadership, change management, vendor management, finance, and business stakeholders to ensure initiatives are properly governed, aligned to strategic priorities, and delivering measurable business value. A major focus of the role will be building a PMO from the ground up, standardizing delivery expectations across internal and contract project managers, establishing accountability and governance frameworks, creating portfolio-level visibility through dashboards and reporting, and developing a scalable operating model that supports organizational growth without creating unnecessary process overhead.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for owning the electrical design and power system studies for behind-the-meter (BTM) power solutions and related campus interfaces. The position develops and maintains the... More electrical Basis of Design (BOD), aligns with vendors and utilities, and ensures all designs meet safety, code, and availability standards for mission-critical environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position Summary The Digital Systems Integration ? Business Systems Analyst serves as the primary business process, systems analysis, and requirements management resource supporting the Digital... More Systems Integration (DSI) organization. This role is responsible for helping translate operational business requirements into scalable system solutions across digital ecosystem, including ERP, MES, PLM, CMMS, LMS, reporting platforms, and related business applications. Working closely with operational stakeholders, system owners, implementation partners, and DSI leadership, the Business Systems Analyst acts as the bridge between business operations and technology teams, ensuring operational needs are accurately captured, documented, prioritized, and translated into effective workflows and system requirements. The Business Systems Analyst plays a critical role in supporting the stand-up, integration, and optimization of the systems that will enable Manufacturing, Training, Warehouse, Facilities, and Maintenance operations throughout the lifecycle of the Model T program. Key Responsibilities Business Requirements Management Facilitate discovery and requirements gathering activities across operational workstreams. Partner with stakeholders to document: Business requirements Functional requirements System requirements Workflow requirements Reporting requirements Data requirements Process dependencies Ensure requirements are clearly documented, validated, and approved prior to implementation activities. Shape Business Process Analysis Analyze current-state and future-state operational workflows. Support activities including: Process mapping Workflow documentation Gap analysis Process optimization Requirements traceability Business impact assessments Identify opportunities to improve operational efficiency through process standardization and systems enablement. Shape Systems Integration Support Support implementation and integration efforts across: ERP MES PLM CMMS LMS Reporting & Analytics Platforms Collaboration Platforms Assist with documenting business requirements, process flows, data dependencies, and integration points between systems. Help establish a connected digital operating environment that minimizes manual processes and redundant data entry. Shape Stakeholder Engagement Partner directly with business stakeholders across: Manufacturing Operations Assembly Operations Fabrication Operations Training Organization Warehouse Operations Facilities Operations Maintenance Operations Quality Program Management Facilitate workshops and working sessions to understand operational objectives and system requirements. Act as a trusted advisor helping operational teams navigate system adoption and process improvement initiatives. Shape User Acceptance Testing (UAT) Support planning and execution of testing activities. Coordinate: Test script development User acceptance testing Defect tracking Issue resolution support Validation exercises Go-live readiness reviews Ensure systems are properly validated prior to implementation and operational deployment. Shape Reporting & Analytics Support Partner with Reporting Analysts and DSI leadership to define business reporting requirements. Support development of: Operational dashboards KPI scorecards Management reporting Executive reporting Business intelligence solutions Ensure reporting requirements accurately reflect business needs and operational objectives. Shape Data Governance & Data Quality Support establishment of data governance standards across business applications. Assist with: Data mapping Data validation Master data reviews Business rule documentation Data quality analysis Data ownership alignment Help ensure critical operational data remains accurate, consistent, and reliable. Shape MES-Centric Operational Readiness Support Given Assembly is expected to be the first operational activation area, support MES-related readiness efforts by assisting with: Production workflow documentation Work instruction mapping Operator workflow analysis Manufacturing reporting requirements Quality data collection requirements Traceability requirements Support validation of manufacturing workflows before production launch. Shape ERP, PLM, CMMS & LMS Support Partner with system leads to support business process alignment and requirements gathering activities for: ERP Inventory management Procurement workflows Material planning Supply chain reporting PLM BOM management Change management Engineering documentation Configuration control CMMS Asset management Work order management Preventive maintenance workflows LMS Workforce readiness Certification tracking Learning administration Qualification management Ensure requirements remain aligned across systems and operational teams. Shape Governance & Project Support Support execution of DSI governance activities. Coordinate: Action item tracking Decision logs RAID management Requirements repositories Status reporting Stakeholder communications Provide visibility into progress, dependencies, risks, and implementation readiness. Shape Documentation Management Develop and maintain: Business requirements documents Process maps User stories Workflow diagrams System requirements documentation Functional specifications Test scripts Meeting documentation Ensure documentation remains organized, version-controlled, and readily accessible. Shape Continuous Improvement Identify opportunities to improve: Business processes System adoption Reporting capabilities Data quality Workflow efficiency User experience Support implementation of improvements and monitor resulting business outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Project Manager is a key member of the team, responsible for leading and managing projects across the organization. This role focuses on enhancing the performance, ensuring regulatory... More compliance, and minimizing risk through effective project management, implementation of safety programs, and continuous improvement initiatives. The Senior Project Manager will collaborate with various Logistics Operations locations and the Senior Logistics Leadership team to drive a culture of safety excellence, utilizing PDCA principles to achieve sustainable results. The position will travel to open new locations, work to assist existing locations for improvement and other assigned duties.?Project Management: Does research, creates timelines, delegates accountabilities, coordinates with customers/vendors/partners and reports progress to management. Takes appropriate action to meet key project milestone due dates. Manages costs.?Safety: Implements processes that meet organizations OHSMS standards. Establishes KPIs to measure facility safety success and follows PDCA process. Ensures that safety key points are part of Standardized Work. Promotes a safe working environment for all team members.?Quality: Implements Quality Management Systems. Establish KPIs to measure facility quality and follow PDCA process. Ensures that quality key points are part of Standardized Work. ?Productivity: Establishes measures for productivity (standard time, takt time etc.) and sets targets. Establishes KPIs to measure facility productivity and follows PDCA process. Ensures there is a process for communicating productivity targets to Team Members?Cost Control: Establishes a process to measure controllable costs, setting KPIs and follows the PDCA process. Ability to Manage project budget and escalation of issues that have an adverse effect on profitability. ? Kaizen: As directed by SBU Leadership, supports established operations with improving safety, quality, productivity, HR & Training and Environmental programs, and documents the kaizen results.?HR and Training: Establishes a training program that includes training DOJO, mobile equipment training program that meets TAI standards, on-boarding training for new members, validation of effectiveness and training versatility matrix for all processes. Establishes KPIs to measure training and uses PDCA process.?Environment: Implements an Environmental Management System that follows TAI?s standards. Establishes KPIs to measure facility success and follows PDCA process. ?FMDS: Establishes Floor Management Development Systems to monitor the performance of Safety, Quality, Productivity, HR& Training, Cost Control and Environmental at the facility and department level. Kaizen: As directed by SBU Leadership, supports established operations with improving safety, quality, productivity, HR & Training and Environmental programs, and documents the kaizen results.?Auditing: As directed by SBU management, audits/checks established operations to the SBU StandardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?An employer in the Columbus, Ohio area is looking for an experienced Controls Engineer. This person will be working closely with our engineers, clients, account managers and suppliers to further... More advance our industry leading product line.The Control Systems Engineer is responsible for designing, detailing, and programming control systems for automated blast and paint booth installations, including integration of subsystems. This role involves creating detailed schematics, programming automation platforms, and ensuring compliance with NEC, NFPA, and applicable hazardous area standards. Systems typically combine proprietary equipment with customer-supplied and third-party components to deliver a comprehensive turnkey solution. The ideal candidate will bring expertise in PLC programming, HMI development, control system design, and safety compliance, as well as hands-on experience with commissioning and field support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Lab Equipment Maintenance Technician to join a biotechnology R&D hub in Palo Alto. This individual will support daily facility and laboratory operations, leveraging... More hands-on experience in plumbing, electrical systems, and general building maintenance. Responsibilities include using diagnostic tools such as multimeters, gas meters, and temperature and airflow meters to operate, troubleshoot, repair, and calibrate a wide range of laboratory equipment while ensuring all utilities function reliably. This role also involves installing, relocating, and safely handling equipment to support ongoing projects, coordinating with vendors for specialized repairs, and maintaining accurate documentation and work orders while providing clear, timely communication to internal customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less