Job Description
Position Summary
The Digital Systems Integration – Business Systems Analyst serves as the primary business process, systems analysis, and requirements management resource supporting the Digital Systems Integration (DSI) organization.
This role is responsible for helping translate operational business requirements into scalable system solutions across digital ecosystem, including ERP, MES, PLM, CMMS, LMS, reporting platforms, and related business applications.
Working closely with operational stakeholders, system owners, implementation partners, and DSI leadership, the Business Systems Analyst acts as the bridge between business operations and technology teams, ensuring operational needs are accurately captured, documented, prioritized, and translated into effective workflows and system requirements.
The Business Systems Analyst plays a critical role in supporting the stand-up, integration, and optimization of the systems that will enable Manufacturing, Training, Warehouse, Facilities, and Maintenance operations throughout the lifecycle of the Model T program.
Key Responsibilities
Business Requirements Management
Facilitate discovery and requirements gathering activities across operational workstreams.
Partner with stakeholders to document:
Business requirements
Functional requirements
System requirements
Workflow requirements
Reporting requirements
Data requirements
Process dependencies
Ensure requirements are clearly documented, validated, and approved prior to implementation activities.
Shape
Business Process Analysis
Analyze current-state and future-state operational workflows.
Support activities including:
Process mapping
Workflow documentation
Gap analysis
Process optimization
Requirements traceability
Business impact assessments
Identify opportunities to improve operational efficiency through process standardization and systems enablement.
Shape
Systems Integration Support
Support implementation and integration efforts across:
ERP
MES
PLM
CMMS
LMS
Reporting & Analytics Platforms
Collaboration Platforms
Assist with documenting business requirements, process flows, data dependencies, and integration points between systems.
Help establish a connected digital operating environment that minimizes manual processes and redundant data entry.
Shape
Stakeholder Engagement
Partner directly with business stakeholders across:
Manufacturing Operations
Assembly Operations
Fabrication Operations
Training Organization
Warehouse Operations
Facilities Operations
Maintenance Operations
Quality
Program Management
Facilitate workshops and working sessions to understand operational objectives and system requirements.
Act as a trusted advisor helping operational teams navigate system adoption and process improvement initiatives.
Shape
User Acceptance Testing (UAT)
Support planning and execution of testing activities.
Coordinate:
Test script development
User acceptance testing
Defect tracking
Issue resolution support
Validation exercises
Go-live readiness reviews
Ensure systems are properly validated prior to implementation and operational deployment.
Shape
Reporting & Analytics Support
Partner with Reporting Analysts and DSI leadership to define business reporting requirements.
Support development of:
Operational dashboards
KPI scorecards
Management reporting
Executive reporting
Business intelligence solutions
Ensure reporting requirements accurately reflect business needs and operational objectives.
Shape
Data Governance & Data Quality
Support establishment of data governance standards across business applications.
Assist with:
Data mapping
Data validation
Master data reviews
Business rule documentation
Data quality analysis
Data ownership alignment
Help ensure critical operational data remains accurate, consistent, and reliable.
Shape
MES-Centric Operational Readiness Support
Given Assembly is expected to be the first operational activation area, support MES-related readiness efforts by assisting with:
Production workflow documentation
Work instruction mapping
Operator workflow analysis
Manufacturing reporting requirements
Quality data collection requirements
Traceability requirements
Support validation of manufacturing workflows before production launch.
Shape
ERP, PLM, CMMS & LMS Support
Partner with system leads to support business process alignment and requirements gathering activities for:
ERP
Inventory management
Procurement workflows
Material planning
Supply chain reporting
PLM
BOM management
Change management
Engineering documentation
Configuration control
CMMS
Asset management
Work order management
Preventive maintenance workflows
LMS
Workforce readiness
Certification tracking
Learning administration
Qualification management
Ensure requirements remain aligned across systems and operational teams.
Shape
Governance & Project Support
Support execution of DSI governance activities.
Coordinate:
Action item tracking
Decision logs
RAID management
Requirements repositories
Status reporting
Stakeholder communications
Provide visibility into progress, dependencies, risks, and implementation readiness.
Shape
Documentation Management
Develop and maintain:
Business requirements documents
Process maps
User stories
Workflow diagrams
System requirements documentation
Functional specifications
Test scripts
Meeting documentation
Ensure documentation remains organized, version-controlled, and readily accessible.
Shape
Continuous Improvement
Identify opportunities to improve:
Business processes
System adoption
Reporting capabilities
Data quality
Workflow efficiency
User experience
Support implementation of improvements and monitor resulting business outcomes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Phase 1 & Phase 2 Responsibilities
Phase 1 – Discovery & Digital Strategy Development
Support:
Stakeholder alignment sessions
Requirements gathering workshops
Systems selection discussions
Process mapping activities
Reporting requirements definition
Integration planning activities
Help establish the foundational requirements needed to support future implementation efforts.
Shape
Phase 2 – Operational Readiness & Initial Deployment
Support:
User acceptance testing
Workflow validation
Reporting deployment
System readiness assessments
Go-live support
Issue resolution coordination
Assist with Assembly launch and initial operational system deployment activities.
Shape
Long-Term Systems Optimization
As operations scale, support:
Adoption improvement initiatives
Workflow optimization
Dashboard enhancements
Reporting maturity
Data governance programs
Continuous process improvement efforts
Help ensure platforms continue to evolve alongside business requirements.
Shape
Governance & Documentation
Maintain and support:
Requirements repositories
Workflow documentation
Business process maps
Test scripts
KPI definitions
System documentation
Change request logs
Decision registers
Meeting records
Status reports
Participate in governance reviews and operational assessments.
Support compliance with program documentation standards.
Shape
Required Qualifications
3–7+ years of experience in business analysis, systems analysis, business process improvement, digital transformation, or enterprise applications support
Experience supporting enterprise business systems within manufacturing, industrial, logistics, semiconductor, or data center environments
Strong understanding of:
Requirements gathering
Process mapping
Business process analysis
Systems implementation
Data governance
Reporting and analytics
Experience supporting enterprise software deployments or business transformation initiatives
Strong analytical, organizational, and problem-solving capabilities
Excellent written and verbal communication skills
Shape
Nice to Have Skills & Experience
Preferred Qualifications
Experience supporting one or more of the following systems:
ERP Platforms
Manufacturing Execution Systems (MES)
Product Lifecycle Management (PLM)
Computerized Maintenance Management Systems (CMMS)
Learning Management Systems (LMS)
Experience supporting:
Data Center Manufacturing
Semiconductor Operations
Advanced Manufacturing
Warehouse & Logistics Operations
Greenfield Facility Launches
Enterprise Digital Transformation Programs
Experience with:
Power BI
Visio
SharePoint
SQL
Power Platform
Jira
Confluence
Azure DevOps
CBAP, PMI-PBA, CAPM, PMP, Lean Six Sigma, Agile, or related certifications are highly desirable.
Shape
Key Performance Indicators (KPIs)
The Digital Systems Integration – Business Systems Analyst will be measured against:
Requirements accuracy and completeness
Stakeholder satisfaction
Process documentation quality
UAT completion performance
Business process adoption support
Reporting requirements fulfillment
Data quality improvement support
Issue resolution support effectiveness
Documentation currency and compliance
Change request management effectiveness
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.