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As a Network Infrastructure Specialist at Ryder you will be supporting some of the largest supply chain and logistics customers in America. In this role you will be responsible for ordering and... More tracking implementation of services at each Ryder site (adds/moves/changes) and manage the sites inventory database. This person will manage all Infrastructure related activities to insure delivery dates are met in support of projects which include, location assessments, cabling infrastructure, PCs, Wi-Fi, servers, UPSs etc. Setup Ryder approved equipment and pre and post go-live support. This role does require 50-60% travel to different Ryder Locations across the east coast.Other responsibilities include: Manage and maintain a complete Field Lab Environment which mirrors a field location. This will include ensuring that all Routers/Switches/Firewalls/Access Points/Printers and PCs are maintained up-to-date and completely mirroring the field. Provide support for special Infrastructure projects when called upon by the Project Manager, or any other team member. This support includes, but no limited to, Internet connectivity, Networking, PC hardware and software, printers, copiers and any other IT devices required for in the project Continuously strive to improve client support, identifying opportunities and recommending solutions for improving service efficiency and effectiveness. Manages the technical and inventory database to insure information is accurate and up to date. Order services from Telecom vendors for voice, data and wireless (cellular) servicies. Coordinate installations and project delivery timelines for Ryder and customer locations. Provide extended periods of time on support and project phone calls with Ryder users and vendors. Computer use for email communications with users, customers and vendors. Computer use for managing tasks on the Ryder incident ticketing system. Ability to quickly diagnose complex issues and set forth a recovery strategy or plan for solution. Ability to work in a fast paced environment as part of a team independently with minimum supervision.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an executive support IT Specialist. This individual must have 15+ years of IT Specific and extensive experience supporting VIP stakeholders at an organization.We are a... More company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is for a Technical Writer supporting one of Insight Global's federal customers. The solution is a hyperconverged, multi-tenant hosting environment designed fo enterprise and tactical... More applications. The Technical Writer will be responsible for creating, maintaining, and improving the documentation for the platform and its associated services.You will work closely with engineers, product owners, and other stakeholders to produce clear, accurate, and comprehensive technical content. This role is crucial for ensuring that developers, administrators, and end-users can effectively build on, operate, and use the solution. Position Duties:The Technical Writer will be responsible for the following tasks:?Documentation Development:?Author, edit, and maintain high-quality technical documentation, including system architecture guides, administrator manuals, user guides, API documentation, release notes, and Standard Operating Procedures (SOPs).?Translate complex technical concepts into clear, concise, and accessible content for a variety of technical and non-technical audiences.?Collaboration and Content Gathering:?Work closely with engineering teams, product owners, and subject matter experts (SMEs) to gather information and ensure the technical accuracy of all documentation.?Participate in Agile ceremonies, including daily stand-ups and sprint planning, to stay aligned with development cycles and identify upcoming documentation needs.?Content Management and Strategy:?Manage the documentation backlog by prioritizing tasks in alignment with project timelines and software release schedules.?Develop and enforce documentation standards, style guides, and templates to ensure consistency and quality across all materials.?Organize and maintain the documentation repository, ensuring content is up-to-date, easy to find, and logically structured.?Review and Quality Assurance:?Establish and manage a documentation review process with stakeholders to gather feedback and secure approvals.?Review and edit technical content created by engineers to ensure it meets quality and style standards.?Proactively identify and address gaps or inaccuracies in existing documentation.The target pay rate for this position is $35-45/hour and is based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As an Lead Power BI Engineer you will act as the technical expert responsible for researching, designing, implementing, and managing software and data programs. This role involves identifying areas... More for improvement in existing systems, testing and evaluating new programs, and collaborating with business partners and leading the technical teams to deliver robust solutions.Key Responsibilities:Solution Design & DevelopmentManage evaluation, identification, development, and implementation of software solutions.Define, document, and record designs and modifications of applications or software.Design real-time and batch system interfaces and data enrichment pipelines in a cloud-native data ecosystem.Guide all phases of SDLC and provide technical support balancing business and technical needs.Lead and mentor junior developers in the teamWork with IT leadership and business partners to design features for the cloud platform.Performance & OptimizationCreate/review database views in Data Lake.Optimize database views and queries for performance.Schedule and orchestrate data refresh in workspaces.Design DI/DQ rules in BRD and validate against views and reports.Security & GovernanceReview and implement proper RLS security.Create and manage AD groups within work files.Deployment & SupportSet up and manage deployment pipelines.Provide development support, mentoring, and guidance to developers.Create, review, and update report templates.Deliver post-production and pre-AMS support.Lead AMS knowledge transfer for operational support.TroubleshootingResolve production issues across all levels and severities, ensuring best practices are followed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a highly-skilled Field Engineer to join one of our largest national general contractor clients for a long term contract (18-months) supporting a large-scale data center... More buildout. In order to be successful on this team you must live within a commutable distance to Pampa, TX as you'll be required to go on site daily to work cross functionally with stakeholders and senior level leadership.Responsibilities:Jobsite:? Responsible for the implementation and management of jobsite-wide IT work providing input and deliverables in all phases.? Analyzes, prioritizes, troubleshoots, and resolves technical issues with the network connections in the primary and all trailers and buildings where Mortenson internet exists.? Interacts in person, via telephone, email, IM, and web interface to assist the jobsite team and HQ IT teams with network configuration.? Installs and maintains software/hardware/networks at jobsites and offices.? Determines, recommends, procures, and executes which products or services best fit the needs of the project teams, while maintaining Mortenson IT standards and best practices.? Works with service providers and trade partners to install and implement jobsite technologies.? Implements and follows jobsite standardization practices.? Responsible for scheduling and organizing visits to jobsites and offices.? Primary support includes but is not limited to diagnosing & troubleshooting network connections, configurations and hardware.? Coordinates and tracks IT project deadlines and tasks.Standards:? Responsible for maintaining company security through established tools.? Provides IT training during onboarding and provisions assets following established best practices.? Provides relevant input for technical and process improvements to contribute and the overall effectiveness of Mortenson?s IT and Network organization.? Takes initiative to work with other cross-functional IT team members to improve the quality of service.? Responsible for mobilization and demobilization of IT equipment at jobsites.Support:? Secondary support, as needed, includes liaising with jobsite teams and assisting with troubleshooting and resolving any technology questions or software solution. Questions that cannot be resolved right away will have tickets submitted in ServiceNow.? Ensures quality customer service by maintaining ownership of escalated issues until resolved, including communication and root cause analysis.? Responsible for creating, tracking, and resolving incidents and tasks in ServiceNow.? Follows ITIL processes for incident and problem management.? Records, tracks, and audits equipment using the established asset management system (ServiceNow) and processes, including asset recovery at jobsites.? Documents best practices and known fixes in ServiceNow knowledge base.? Creates a positive support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.Position Requirements:? Primary: Technically skilled in networking Cisco/Meraki (MX, Router, Switch, VPN), Networking Protocols (TCP/IP, DHCP).? Secondary: Able to support video conferencing and scheduling hardware/software. Skilled in Microsoft Office 365 and supporting diverse applications.? Ability to learn on the fly.? Ability to react quickly and efficiently to high pressure situations.? Excellent organizational and interpersonal skills.? Perform quality work within deadlines with or without direct supervision.? Interact professionally with other employees, customers, and suppliers.? Work effectively as a team contributor on all assignments.? Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Data Center Manager to sit at Joint Base Andrews. The Data Center Manager will provide technical leadership and hands-on support for IT planning, solution design,... More implementation, and target architecture development for the Consolidated Communication Center for customers across NIPRNet and SIPRNet domains. This role leads data center operations and migration planning; designs scalable, secure, and energy-efficient infrastructure; and supports rack-and-stack, upgrades, consolidations, power continuity, and daily operations. The SME collaborates with stakeholders to establish standards, processes, and governance; ensures compliance with security and safety protocols; produces architectural artifacts and technical documentation; conducts performance evaluations and root-cause analyses; and works within a DevSecOps framework to research, recommend, and implement emerging technologies while effectively communicating design standards to internal and external partners.Compensation:$70/hr to $75/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the finance industry is looking for an Application Support Engineer, with a focus on Java and Python. This person will work independently to support the fraud tools for the fraud team by... More developing and maintaining Java and Python applications on Linux/Unix stations. In addition to developing and support of the applications, the developer will also be migrating the tool code to the corporate standard code control tools: Bitbucket, Bamboo (experience with Jenkins, Mavin, etc. are acceptable as transferrable skills). This team is part of the Cybersecurity Organization so it is a huge plus if this person has experience in the Cybersecurity field, but is not a must. This client is looking for a Sr. level individual who can work alone (once up to speed) to support this customer. It is crucial this individual know how to document their work and do so thoroughly.Some responsibilities include, but are not limited to:- Provides internal customers with subject matter expertise, consultation and escalation support- Working within the SQL database, write SQL queries, and overall support the SQL database back end- Walk through the code and seek to understand what the application is doing to fix it when needed- Align with the primary internal user and ensure that the applications remain running and delivering the capability they were designed for- Document work done and update current documentations- Assist in automating processes- resolve issues in these 3 ways: using incident remedy program, 2-3 daily health checks, or communicating with manager for direction - Attend regular team meetings and meetings with the internal customerWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Documentation & Change Readiness ?Assess and update all documentation impacted by the CRM migration, including: oPolicies & proceduresoWork instructions / SOPsoTraining guidesoPlaybooksoQuick... More reference guides?Work with SMEs and IT to validate accuracy and ensure documents align with new Dynamics workflows.?Support change management activities: communication, documentation version control, readiness assessments.?Coordinate UAT documentation updates and cross functional sign off.?Maintain content repositories (SharePoint, LMS, or other systems).________________________________________3. Content Development & Instructional Design (Content creation, but no training delivery)?Create system documentation, visual workflows, diagrams, or eLearning as needed to support the CRM transition and department stand up.?Apply standard templates, style guides, branding, and documentation governance.?Provide recommendations for content structure, organization, and user experience.________________________________________4. Documentation Analysis & Insights?Conduct qualitative analysis of departmental documentation to ensure accuracy, alignment, and consistency across materials.?Review and compare work instructions, SOPs, policies, and training assets to identify discrepancies, gaps, redundancies, or outdated content.?Assess documentation for clarity, completeness, and adherence to established templates, branding, and governance standards.?Perform needs assessments to determine required updates, modifications, rebranding, or content retirements.?Consolidate findings into clear recommendations that support process accuracy, user proficiency, and continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly analytical and communicative professional with prior PMO experience to support project and portfolio management reporting, insights, and decision making. This role will... More partner closely with PMO leadership, project managers, and executives to translate complex project data into clear, actionable dashboards, with a strong emphasis on Power BI and support for an ongoing migration from Power BI to Sigma.The ideal candidate understands how portfolios are managed in practice?not just how data is visualized?and can communicate insights confidently to both technical and non technical stakeholders.________________________________________Key ResponsibilitiesPMO & Portfolio Support?Partner with PMO leadership to support enterprise project and portfolio management (PPM) processes?Translate PMO reporting standards, governance requirements, and KPIs into scalable analytics solutions?Support portfolio level decision making by providing visibility into project health, risks, financials, and capacityDashboard Development & Analytics?Design, build, and maintain project and portfolio dashboards, including: oPortfolio and project health (RAG status)oFinancial performance (budget vs forecast vs actuals)oSchedule, milestones, and delivery confidenceoRisks, issues, and dependenciesoResource capacity and utilization?Build and enhance Power BI dashboards, including data models, measures, and report logic?Support and contribute to the migration of reporting and dashboards from Power BI to Sigma, ensuring continuity, data accuracy, and usability?Partner with stakeholders to validate requirements and ensure dashboards meet PMO and executive needsData & Systems Integration?Work with data from project and portfolio management tools (e.g., Smartsheet, MS Project, Planview, Jira, ServiceNow, Azure DevOps)?Collaborate with IT, finance, and delivery teams to align on data definitions and quality?Support ongoing dashboard enhancements as PMO maturity and reporting needs evolveCommunication & Stakeholder Engagement?Act as a trusted analytics and reporting partner to PMs, program managers, and senior leaders?Clearly communicate insights, trends, and risks through dashboards, presentations, and discussions?Translate complex data into concise, executive ready narratives?Facilitate conversations around portfolio health, prioritization, and tradeoffsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Global Network Operations and Security Center (GNOSC) Mission Support Team (MST) Application / Server Engineer to support the Missile Defense Agency (MDA) on the... More Integrated Research and Development for Enterprise Solutions (IRES) contract. This is position is for the NIGHT SHIFT ONLY. Job Responsibilities: ? Support a 24/7 Global Network Operations Center (GNOSC), coordinating with the MDA GNOSC Event Team and Mission Support Team to execute server and application support for MDA events, exercises, and war games.? Create, manage, and resolve Remedy Incident Tickets in coordination with customers to troubleshoot and restore network communications.? Perform network, system, and cloud monitoring, environmental surveillance, incident management, and MDA cybersecurity operations.? Execute service maintenance activities, including Change Management coordination during assigned night shifts.? Lead IT incident management and escalation, ensuring timely resolution with clear communication of status, plans, and actions to executive leadership and Government customers.? Administer Linux and Windows environments, including troubleshooting, break/fix support, server patching and remediation, and system audit log reviews.? Provide operations and maintenance support for complex application systems across multiple software platforms within an Active Directory environment, including MS SQL Server 2016/2019 and IIS 10.? Conduct battle rhythm application monitoring; troubleshoot and resolve application issues, software conflicts, and client-server or web application failures; install, configure, patch, and update Windows Server 2016/2019 applications.? Install, configure, and support IIS and web applications; troubleshoot application technologies including RHEL, Apache, Tomcat, and others; apply DISA STIGs to web servers and websites.? Manage COTS, GOTS, and custom-developed software applications.? Coordinate with GNOSC Watch Officers, Event Team, and Mission Support Team personnel to ensure site, service, and application outages or degradations are properly escalated, managed, and communicated through resolution.? Coordinate Mission Support schedules to ensure CIO assets are aligned with event requirements and integrated with operations personnel.? Deliver post-event recommendations, including Lessons Learned and Hot Wash inputs.This is a contract to hire position, onsite full-time in Colorado Springs, CO the salary range for this role is between $38-47/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less