Jobs for salesforce developer from Insight Global

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Apr 17, 2026

West Des Moines, IA

Computer Engineering

Contract-to-perm

$46 - $57 (hourly estimate)

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This person will:Own the architecture and roadmap for Amazon Connect and Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Telephony Engineer","City":"West Des Moines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 - 10+ years in telephony/contact center engineering3+ years hands-on with Amazon Connect2+ years with Salesforce Service Cloud VoiceExpertise in:Amazon Connect: contact flows, routing, queues, CTRs, Contact Lens, outbound, call recording.Salesforce Voice/Service Cloud: Omni-Channel, voice setup, agent configuration, transcripts, analytics, and integration patterns.AWS services: Lambda (Node.js/Python), API Gateway, EventBridge, Kinesis/KDF, DynamoDB, S3, CloudWatch, IAM, Secrets Manager.Telephony fundamentals: SIP, RTP, PSTN, number management, QoS, jitter/packet loss mitigation.Integrations/APIs: REST/GraphQL, OAuth/SAML/JWT, event-driven architectures.Strong grasp of security, compliance, and data governance.Excellent communication and stakeholder management; ability to translate business needs into resilient technical solutions.Agile/scrum experience.","Skills":"Agentforce ExperienceInfrastructure as Code and CI/CD for contact center infrastructure.IaC/DevOps: CloudFormation/CDK/Terraform, Git, CI/CD, automated testing.Financial services industry experience (contact center operations).Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant); AWS Solutions Architect/Developer/DevOps certifications.Exposure to other CCaaS/voice platforms (Genesys Cloud, Five9, Twilio) and voice quality monitoring tools.Real-time analytics/BI (Athena, QuickSight, Snowflake, Databricks) using CTRs/transcripts/contact data.SSO/identity (Okta/Azure AD) and enterprise change/release management.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Support Engineer ? INTL India -

Dunwoody, GA

Programmer / Developer

Contract

$16 - $20 (hourly estimate)

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This is a technical support role with focus on assisting internal SW Delivery teams with issues related to infrastructure, installation and Blue Planet platform applications. Installations will... mainly be on Cloud / Kubernetes Environments in preparation for Customer Deployments. Additionally, you may be assisting other members of the Advanced Technical support team on customer tickets/cases open for related issues for the family of the client products which are using the common platform.$8/hr to $10/hr USD based on experience.Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 01, 2026

Content Quality Assurance & Auditor

Toronto, ON

Financial Services

Contract

$30 - $37 (hourly estimate)

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Insight Global is seeking a Content Quality Assurance and Auditor for one of Toronto's largest financial institutions. The Content Quality Assurance & Auditor will be responsible for the primary... validation, Quality Assurance (QA), and Quality Control (QC) of email, SMS, web campaigns, and automated customer journeys developed in Salesforce Marketing Cloud and Data Cloud. As part of the Digital & Direct Executions team within the broader Marketing organization, this role is crucial in leveraging customer data and insights to deliver meaningful communications to customers. The Content Quality Assurance & Auditor will execute QA/QC across multiple campaigns concurrently, providing necessary guidance to developers and project managers, and ensuring all digital assets meet quality standards and compliance requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 16, 2026

AI Engineer (chicago)

Lincolnshire, IL

Software Engineering

Contract,Perm Possible

$62 - $77 (hourly estimate)

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This is a hands-on engineering role for someone who thrives at turning rapid AI-generated concepts into reliable, secure, scalable enterprise software.Key ResponsibilitiesFull-Stack Integration of AI-Generated Applications?Take front-end applications generated through AI coding tools (Lovable, Claude Code, Cursor) and extend them into full-stack solutions with backend logic, API integrations, and database connectivity.?Wire up front-end React/Next.js applications to backend services including Supabase (PostgreSQL), Snowflake, Salesforce APIs, and internal microservices.?Implement authentication and authorization flows using Microsoft Entra ID (Azure AD) SSO, OAuth 2.0, and RBAC patterns.?Build and maintain RESTful and GraphQL API layers to connect UI components with enterprise data sources.AI-Assisted Development Workflow?Operate within Camping World?s ?Vibe Code? development workflow: Lovable ? GitHub ? Claude Code ? Wiring ? Harness ? Azure/Vercel.?Leverage AI coding assistants (Claude, GitHub Copilot, Gemini Code Assist) to accelerate development while applying engineering judgment to AI-generated output.?Review, refactor, and harden AI-generated code for production readiness?addressing security vulnerabilities, performance concerns, and maintainability.?Collaborate with Agent Developers and AI Solution Architects to integrate AI agent capabilities into applications.DevOps \u0026 Deployment?Manage CI/CD pipelines in Harness for automated build, test, and deployment workflows.?Deploy applications to Vercel (front-end/serverless), GCP (Kubernetes/Cloud Run), and Azure as required.?Implement observability with Dynatrace, including application performance monitoring, log analytics, and alerting.?Follow software supply chain security practices including container image scanning (Chainguard), secrets management (CyberArk), and dependency auditing.Database \u0026 Data Integration?Design and optimize PostgreSQL schemas (with pgvector for AI/embedding workloads) in Supabase.?Build data integration pipelines connecting Snowflake data warehouse to application layers.?Work with Snowflake MCP connectors to enable AI-driven data access within applications.?Ensure data integrity, query performance, and proper indexing across application databases.API Management \u0026 Security?Configure and manage APIs through Kong/Konnect API gateway including rate limiting, authentication, and traffic management.?Implement application security best practices including input validation, prompt injection prevention, and secure coding standards.?Participate in code reviews with a focus on security and quality of AI-generated code.Pay Rate: $50-75We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Engineer (chicago)","City":"Lincolnshire","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?4+ years of professional software development experience with at least 2 years in full-stack roles.?Strong proficiency in JavaScript/TypeScript, React, and Next.js for front-end development.?Experience with Node.js, Python, or Go for backend/API development.?Working knowledge of PostgreSQL and at least one cloud data platform (Snowflake, BigQuery, or Redshift).?Experience with CI/CD pipelines and modern DevOps practices (GitHub Actions, Harness, Jenkins, or similar).?Familiarity with cloud platforms: GCP, Azure, or AWS (multi-cloud experience preferred).?Experience implementing OAuth 2.0 / SSO authentication flows (Microsoft Entra ID / Azure AD preferred).?Demonstrated ability to read, review, and improve code generated by AI tools.?Strong understanding of RESTful API design, versioning, and documentation.?Comfortable working in Git-based collaborative workflows with branching strategies and pull request reviews.?Hybrid/remote work flexibility. 3 Days in Office is a requirement.","Skills":"?Experience with AI-assisted development tools such as Claude Code, Lovable, Cursor, or GitHub Copilot.?Familiarity with Supabase (PostgreSQL + Auth + Edge Functions) as a backend platform.?Experience with Vercel for front-end deployment and serverless functions.?Knowledge of vector databases and pgvector for AI/embedding workloads.?Experience with Kong or similar API gateway platforms.?Exposure to Kubernetes, Docker, and container orchestration on GCP or Azure.?Understanding of AI agent architectures and how applications interact with LLM-based services.?Experience with Dynatrace, Datadog, or similar APM/observability platforms.?Familiarity with software supply chain security tools and practices (SBOM, image signing, Chainguard).?Background in retail, automotive, or RV dealership technology systems is a plus.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":77.0000,"SalaryLow":61.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position SummaryCamping World Holdings is seeking an AI Engineer Developer to join our Technology & AI Organization. This role sits at the intersection of AI-assisted application development and... full-stack engineering. You will take AI-generated front-end prototypes and transform them into production-grade, fully integrated applications?connecting user interfaces to backend services, APIs, databases, and enterprise systems.You will work across the full software delivery lifecycle?from vibe-coded prototypes built in tools like Lovable and Claude, through GitHub-managed source control, CI/CD via Harness, and deployment to Vercel, GCP, and Azure. This is a hands-on engineering role for someone who thrives at turning rapid AI-generated concepts into reliable, secure, scalable enterprise software.Key ResponsibilitiesFull-Stack Integration of AI-Generated Applications?Take front-end applications generated through AI coding tools (Lovable, Claude Code, Cursor) and extend them into full-stack solutions with backend logic, API integrations, and database connectivity.?Wire up front-end React/Next.js applications to backend services including Supabase (PostgreSQL), Snowflake, Salesforce APIs, and internal microservices.?Implement authentication and authorization flows using Microsoft Entra ID (Azure AD) SSO, OAuth 2.0, and RBAC patterns.?Build and maintain RESTful and GraphQL API layers to connect UI components with enterprise data sources.AI-Assisted Development Workflow?Operate within Camping World?s ?Vibe Code? development workflow: Lovable ? GitHub ? Claude Code ? Wiring ? Harness ? Azure/Vercel.?Leverage AI coding assistants (Claude, GitHub Copilot, Gemini Code Assist) to accelerate development while applying engineering judgment to AI-generated output.?Review, refactor, and harden AI-generated code for production readiness?addressing security vulnerabilities, performance concerns, and maintainability.?Collaborate with Agent Developers and AI Solution Architects to integrate AI agent capabilities into applications.DevOps & Deployment?Manage CI/CD pipelines in Harness for automated build, test, and deployment workflows.?Deploy applications to Vercel (front-end/serverless), GCP (Kubernetes/Cloud Run), and Azure as required.?Implement observability with Dynatrace, including application performance monitoring, log analytics, and alerting.?Follow software supply chain security practices including container image scanning (Chainguard), secrets management (CyberArk), and dependency auditing.Database & Data Integration?Design and optimize PostgreSQL schemas (with pgvector for AI/embedding workloads) in Supabase.?Build data integration pipelines connecting Snowflake data warehouse to application layers.?Work with Snowflake MCP connectors to enable AI-driven data access within applications.?Ensure data integrity, query performance, and proper indexing across application databases.API Management & Security?Configure and manage APIs through Kong/Konnect API gateway including rate limiting, authentication, and traffic management.?Implement application security best practices including input validation, prompt injection prevention, and secure coding standards.?Participate in code reviews with a focus on security and quality of AI-generated code.Pay Rate: $50-75We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Remote Senior Technical Services Engineer (Deep Dive)

Burlington, MA

Computer Engineering

Contract,Perm Possible

$57 - $71 (hourly estimate)

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We are seeking a Senior Technical Services Engineer to join our Deep Dive team and serve as a technical authority for complex product escalations. This role is ideal for a highly experienced Java... developer with a background in Service Oriented Architecture (SOA) who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Deep Dive team, you will:?Lead resolution of the most complex, high-severity product incident escalations, serving as a primary escalation resource for the team.?Troubleshoot product incidents, develop workarounds, write unit and functional tests, and write up bugs.?Perform deep root cause analysis across Java-based, database-heavy enterprise applications.?Partner with Engineering, Product, and other stakeholders to translate support insights into systemic improvements.?Solve performance incidents and manage time-sensitive customer-reported product issues.?Provide constructive feedback?to?product management and development.?This is a customer-facing, senior individual contributor role requiring deep technical?expertise?in Java and Oracle database environments, strong problem-solving skills, and the ability to?operate?with autonomy in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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