Find Your Perfect Job

Job Search Results for QA

Sort and Filter  | 517 Results for QA  | Save This Search

Apr 30, 2026

Raleigh, NC

|

Software Engineering

|

Perm

|

$120k - $150k (estimate)

{"JobID":524948,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-78.65,"Longitude":35.82,"Distance":null},"State":"North Carolina","Zip":"27615","ReferenceID":"RAL-97b2de2b-0021-4ca6-8741-0abe9c44a548","PostedDate":"\/Date(1777552046000)\/","Description":"As a Lead Engineer in Reporting / BI Engineering, you will own the day-to-day technical leadership of a small scrum team focused on building and enhancing the reporting and business intelligence capabilities of the Certent Equity Management (CEM) platform for a large, strategic enterprise client engagement. Reporting to the Sr. Engineering Manager, you will split your time roughly equally between hands-on technical work and leading your team, setting priorities, unblocking teammates, running scrum ceremonies, and holding the team accountable for high-quality delivery.This is both an individual contributor role and a management role. The right candidate is a seasoned engineer with deep BI and SQL expertise who leads by doing- someone whose technical credibility earns the team?s respect and whose organizational discipline keeps delivery on track. You will be the daily technical authority for your squad and will also be responsible for their career development. You will partner closely with the Sr. Engineering Manager on delivery planning and escalations and will interface directly with client stakeholders. This role carries a higher degree of client-facing responsibility than a typical engineering lead.You will bring an AI-first mindset, not just complying with organizational AI adoption targets, but genuinely integrating agentic development tooling into how you and your team work every day.ResponsibilitiesTechnical Leadership and Delivery? Serve as the technical authority for your scrum team, making day-to-day engineering decisions, setting the bar for code quality, and ensuring the team delivers high-quality reporting solutions on schedule.? Write, review, and contribute production-quality code across the BI and reporting stack, including SQL, Oracle, and the application tier, as an active, hands-on member of the team.? Lead sprint ceremonies as scrum master, including sprint planning, backlog refinement, daily standups, demos, and retrospectives.? Set daily priorities for the team and actively unblock teammates by removing dependencies, clarifying requirements, and resolving technical ambiguity.? Hold the team accountable to engineering standards, including query performance benchmarks, code review discipline, definition of done, and release readiness.SQL and Reporting Performance? Diagnose and rebuild poorly performing SQL, including real-time data cube queries against non-flattened hierarchical data models, into optimized, maintainable, production-grade solutions.? Lead Oracle query tuning and optimization initiatives, including execution plan analysis, indexing strategies, materialized views, partitioning, and read-optimization patterns.? Design and advocate for reporting data models and query architectures built for BI consumption, reducing real-time computation overhead and improving report responsiveness.? Establish SQL quality standards for the team and drive adoption of query review practices and performance benchmarks as part of definition of done.AI-First Engineering? Champion organizational minimums of at least 50 percent AI-authored pull requests and 95 percent AI-assisted code review adoption.? Model an agentic development mindset by integrating AI tooling into your own daily workflow and actively coaching teammates to do the same.? Push the team beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and reporting quality.? Stay current on agentic development tooling and provide forward-looking recommendations to the Sr. Engineering Manager.Team Leadership and People Management? Directly manage four to five engineers, owning one-on-one meetings, performance feedback, career development conversations, and day-to-day engagement.? Partner with the Sr. Engineering Manager on hiring decisions, onboarding, and performance management.? Identify and grow technical talent within your squad, coaching engineers on both BI and SQL technical skills as well as professional development.? Foster a collaborative, high-accountability team culture that takes quality seriously and supports shared success.Client Engagement and Requirements? Interface directly with client stakeholders on reporting requirements, asking the right questions, digging into root business problems, and challenging requests that represent one-off solutions rather than platform-generic capabilities.? Advocate for reporting solutions that solve client use cases while working generically across the broader CEM platform and client base.? Partner with the Sr. Engineering Manager and Product Management to ensure reporting requirements are well-defined, properly scoped, and sequenced for delivery.? Build credibility with client stakeholders through delivery consistency, clear communication, and a track record of solving the right problems.Cross-Functional Collaboration? Coordinate with matrixed QA engineers to ensure test coverage, quality gates, and release readiness are met.? Collaborate with Principal Engineers, the Solution Architect, and peer Lead Engineers on cross-team technical decisions and data architecture standards.? Surface delivery risks, technical blockers, and scope concerns to the Sr. Engineering Manager early and clearly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead Engineer ? Reporting / BI Engineering","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 8?10+ years of hands-on software engineering experience with strong specialization in BI, reporting, and SQL development in enterprise SaaS environments.? Deep Oracle SQL and PL/SQL expertise, including query tuning, execution plan optimization, indexing strategies, materialized views, and large dataset performance optimization.? Demonstrated experience diagnosing and rebuilding poorly performing SQL against complex, non-flattened relational data models, including real-time reporting query optimization.? Hands-on experience with enterprise BI tooling such as Power BI, Tableau, Cognos, or similar, with the ability to design effective reporting solutions against complex data models.? Demonstrated experience in a technical lead or lead engineer capacity, including setting priorities, running ceremonies, and holding teammates accountable.? Demonstrated AI-first engineering mindset with hands-on experience using agentic development tooling such as GitHub Copilot, Devin.AI, or similar, and a track record of driving AI adoption within an engineering team.? Experience with direct people management responsibilities, including performance feedback, career development, and team engagement.? Familiarity with the Microsoft technology stack, including csharp, .NET, and Azure cloud services, sufficient to engage in full-stack technical discussions.? Strong code review discipline and engineering quality standards, including SQL review, query performance benchmarking, and definition-of-done rigor.? Fluent communicator able to engage credibly and directly with client stakeholders on complex reporting requirements and clearly translate technical realities.? Experience working with global, distributed teams across multiple time zones.? Bachelor?s degree in Computer Science, Engineering, or equivalent work experience.","Skills":"? Direct hands-on experience with Logi Analytics (Logi Symphony).? Experience designing data cube architectures and pre-aggregation strategies to reduce real-time query load on non-flattened hierarchical data models.? Experience with Oracle read-optimization patterns, including materialized views, query rewrite, result cache, and analytical functions.? Familiarity with Azure cloud data services and cloud-native reporting patterns.? Background in financial services, equity compensation, or other regulated domains where reporting accuracy and auditability are critical.? Certified Scrum Master or equivalent Agile certification.Experience mentoring mid-level engineers into senior or lead roles.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Lead Engineer in Reporting / BI Engineering, you will own the day-to-day technical leadership of a small scrum team focused on building and enhancing the reporting and business intelligence... capabilities of the Certent Equity Management (CEM) platform for a large, strategic enterprise client engagement. Reporting to the Sr. Engineering Manager, you will split your time roughly equally between hands-on technical work and leading your team, setting priorities, unblocking teammates, running scrum ceremonies, and holding the team accountable for high-quality delivery.This is both an individual contributor role and a management role. The right candidate is a seasoned engineer with deep BI and SQL expertise who leads by doing- someone whose technical credibility earns the team?s respect and whose organizational discipline keeps delivery on track. You will be the daily technical authority for your squad and will also be responsible for their career development. You will partner closely with the Sr. Engineering Manager on delivery planning and escalations and will interface directly with client stakeholders. This role carries a higher degree of client-facing responsibility than a typical engineering lead.You will bring an AI-first mindset, not just complying with organizational AI adoption targets, but genuinely integrating agentic development tooling into how you and your team work every day.ResponsibilitiesTechnical Leadership and Delivery? Serve as the technical authority for your scrum team, making day-to-day engineering decisions, setting the bar for code quality, and ensuring the team delivers high-quality reporting solutions on schedule.? Write, review, and contribute production-quality code across the BI and reporting stack, including SQL, Oracle, and the application tier, as an active, hands-on member of the team.? Lead sprint ceremonies as scrum master, including sprint planning, backlog refinement, daily standups, demos, and retrospectives.? Set daily priorities for the team and actively unblock teammates by removing dependencies, clarifying requirements, and resolving technical ambiguity.? Hold the team accountable to engineering standards, including query performance benchmarks, code review discipline, definition of done, and release readiness.SQL and Reporting Performance? Diagnose and rebuild poorly performing SQL, including real-time data cube queries against non-flattened hierarchical data models, into optimized, maintainable, production-grade solutions.? Lead Oracle query tuning and optimization initiatives, including execution plan analysis, indexing strategies, materialized views, partitioning, and read-optimization patterns.? Design and advocate for reporting data models and query architectures built for BI consumption, reducing real-time computation overhead and improving report responsiveness.? Establish SQL quality standards for the team and drive adoption of query review practices and performance benchmarks as part of definition of done.AI-First Engineering? Champion organizational minimums of at least 50 percent AI-authored pull requests and 95 percent AI-assisted code review adoption.? Model an agentic development mindset by integrating AI tooling into your own daily workflow and actively coaching teammates to do the same.? Push the team beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and reporting quality.? Stay current on agentic development tooling and provide forward-looking recommendations to the Sr. Engineering Manager.Team Leadership and People Management? Directly manage four to five engineers, owning one-on-one meetings, performance feedback, career development conversations, and day-to-day engagement.? Partner with the Sr. Engineering Manager on hiring decisions, onboarding, and performance management.? Identify and grow technical talent within your squad, coaching engineers on both BI and SQL technical skills as well as professional development.? Foster a collaborative, high-accountability team culture that takes quality seriously and supports shared success.Client Engagement and Requirements? Interface directly with client stakeholders on reporting requirements, asking the right questions, digging into root business problems, and challenging requests that represent one-off solutions rather than platform-generic capabilities.? Advocate for reporting solutions that solve client use cases while working generically across the broader CEM platform and client base.? Partner with the Sr. Engineering Manager and Product Management to ensure reporting requirements are well-defined, properly scoped, and sequenced for delivery.? Build credibility with client stakeholders through delivery consistency, clear communication, and a track record of solving the right problems.Cross-Functional Collaboration? Coordinate with matrixed QA engineers to ensure test coverage, quality gates, and release readiness are met.? Collaborate with Principal Engineers, the Solution Architect, and peer Lead Engineers on cross-team technical decisions and data architecture standards.? Surface delivery risks, technical blockers, and scope concerns to the Sr. Engineering Manager early and clearly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 16, 2026

Boston, MA

|

Designer

|

Contract

|

$52 - $65 (hourly estimate)

{"JobID":507195,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.0737,"Longitude":42.3484,"Distance":null},"State":"Massachusetts","Zip":"02116","ReferenceID":"BOS-fe962910-390c-4ef8-9391-468570e8321c","PostedDate":"\/Date(1773694845000)\/","Description":"A global law firm with nearly 1,400 lawyers and more than 3,000 employees across 19 offices in the United States, Europe, and Asia is looking to build out a data lake to encompass both internal and external data. The role is a long-term contract with potential to hire down the line, so the candidate must be commutable to one of their office locations: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The role will require 4-8 days onsite per month. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Client is transforming how data is consumed across the firm, moving from static dashboards toward role-aware, narrative-first, AI-assisted insight experiences. As part of this transformation, the UI/UX Designer will shape how attorneys, business teams, and leadership experience governed insights across Power BI, Databricks Apps, and Genie/Copilot experiences.This individual will own the design system, user-journey patterns, and insight-experience frameworks that ensure our analytics products are intuitive, trusted, performant, and aligned to firm workflows.This is not a traditional web design role. It is enterprise analytics UX, requiring sensitivity to governance, metric consistency, complex business models, and high-trust environments.Key ResponsibilitiesExperience Design for Analytics (Power BI + Databricks Apps + Genie)- Design intuitive, role-aware user interfaces for analytics surfaces:Power BI thin reportsDatabricks Apps (including the FinIQ replacement application) Genie/Copilot-enhanced experiences- Create narrative-first layouts that reduce dependence on raw tables and exports.-Work with the Analytics Platform Delivery Lead to define UX standards for Certified dashboards, including layout, navigation, filters, interactions, and accessibility.Analytics Design System Ownership-Create and maintain a Cooley Analytics Design System covering:Color palettes, visual hierarchy, typographyComponent patterns (cards, KPIs, slicers, narratives, drill paths)Interaction rules and accessibility standards-Define reusable UX patterns for common analytic use cases (client intelligence, matter insights, financial workflows, etc.).User Research \u0026 Journey Mapping-Conduct user interviews, usability testing, and workflow observations.-Build journey maps, personas, and prototypes that reflect real attorney and business-team needs.-Translate findings into validated design recommendations that integrate seamlessly with governed semantics.Cross-Functional Collaboration-Partner closely with:Analytics Engineers and BI DevelopersGold Data ModelersDatabricks App DevelopersData Governance and Security-Ensure UX designs conform to RLS/CLS, governed semantics, and certified metric definitions.Execution Quality \u0026 Feedback Loop- Produce developer-ready UI specifications and component guidelines.- Provide UX QA support during development and deployment.- Track UX KPIs including export reduction, workflow completion inside apps, narrative adoption, and satisfaction scores.Initial 6?9 Month Focus-Deliver Client Analytics Design System v1 for Power BI and Databricks Apps.- Redesign a high-impact domain with role-aware, narrative-first patterns.- Implement UX standards for Certified dashboards and semantic-layer-aligned experiences.- Provide UX leadership on the Databricks App FinIQ replacement MVP.Success Measures (12 Months)- Design System adopted by BI developers, app developers, and analytics engineers.- =30% reduction in UX inconsistencies across dashboards and apps.- =40% increase in narrative-first experience usage vs. table-centric reporting.-Measurable decrease in unnecessary Excel exports.-High UX satisfaction scores from practice groups and business teams.Compensation:$50/hr to $57/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"UI/UX Designer - Analytics","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years in UI/UX design preferably with at least 2+ years in analytics, BI, or data-heavy products.- Portfolio demonstrating dashboards, insight workflows, and complex data visualization design.- Strong experience with design tools (Figma, Sketch, Adobe XD).- Understanding of semantic models, grain, KPIs, and the UX impact of data governance.- Experience partnering with developers building applications using Python-based frameworks (e.g., Streamlit, Dash) or modern JavaScript frameworks (e.g., React).- Designer is not expected to code the front end but must produce developer-ready UI specifications.","Skills":"- Experience with Databricks Apps or internal tooling frameworks.- Familiarity with AI-assisted UX patterns (Genie/Copilot/NLQ).- Experience in legal, professional services, or other high-trust environments.- Understanding of Data Vault ? Gold ? Semantic modeling implications on UI/UX.","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global law firm with nearly 1,400 lawyers and more than 3,000 employees across 19 offices in the United States, Europe, and Asia is looking to build out a data lake to encompass both internal and... external data. The role is a long-term contract with potential to hire down the line, so the candidate must be commutable to one of their office locations: Boston MA, NYC, Palo Alto CA, Chicago IL, Denver CO, LA, Miami FL, Reston VA, San Diego CA, San Francisco CA, Santa Monica CA, Seattle WA, or Washington DC. The role will require 4-8 days onsite per month. The firm is widely recognized for its expertise in corporate law, litigation, intellectual property, life sciences, technology, and venture capital, advising on transformative deals, IPOs, and complex regulatory matters. The firm has earned numerous workplace accolades, including being named to Fortune?s Best Companies to Work For and receiving honors such as Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Client is transforming how data is consumed across the firm, moving from static dashboards toward role-aware, narrative-first, AI-assisted insight experiences. As part of this transformation, the UI/UX Designer will shape how attorneys, business teams, and leadership experience governed insights across Power BI, Databricks Apps, and Genie/Copilot experiences.This individual will own the design system, user-journey patterns, and insight-experience frameworks that ensure our analytics products are intuitive, trusted, performant, and aligned to firm workflows.This is not a traditional web design role. It is enterprise analytics UX, requiring sensitivity to governance, metric consistency, complex business models, and high-trust environments.Key ResponsibilitiesExperience Design for Analytics (Power BI + Databricks Apps + Genie)- Design intuitive, role-aware user interfaces for analytics surfaces:Power BI thin reportsDatabricks Apps (including the FinIQ replacement application) Genie/Copilot-enhanced experiences- Create narrative-first layouts that reduce dependence on raw tables and exports.-Work with the Analytics Platform Delivery Lead to define UX standards for Certified dashboards, including layout, navigation, filters, interactions, and accessibility.Analytics Design System Ownership-Create and maintain a Cooley Analytics Design System covering:Color palettes, visual hierarchy, typographyComponent patterns (cards, KPIs, slicers, narratives, drill paths)Interaction rules and accessibility standards-Define reusable UX patterns for common analytic use cases (client intelligence, matter insights, financial workflows, etc.).User Research & Journey Mapping-Conduct user interviews, usability testing, and workflow observations.-Build journey maps, personas, and prototypes that reflect real attorney and business-team needs.-Translate findings into validated design recommendations that integrate seamlessly with governed semantics.Cross-Functional Collaboration-Partner closely with:Analytics Engineers and BI DevelopersGold Data ModelersDatabricks App DevelopersData Governance and Security-Ensure UX designs conform to RLS/CLS, governed semantics, and certified metric definitions.Execution Quality & Feedback Loop- Produce developer-ready UI specifications and component guidelines.- Provide UX QA support during development and deployment.- Track UX KPIs including export reduction, workflow completion inside apps, narrative adoption, and satisfaction scores.Initial 6?9 Month Focus-Deliver Client Analytics Design System v1 for Power BI and Databricks Apps.- Redesign a high-impact domain with role-aware, narrative-first patterns.- Implement UX standards for Certified dashboards and semantic-layer-aligned experiences.- Provide UX leadership on the Databricks App FinIQ replacement MVP.Success Measures (12 Months)- Design System adopted by BI developers, app developers, and analytics engineers.- =30% reduction in UX inconsistencies across dashboards and apps.- =40% increase in narrative-first experience usage vs. table-centric reporting.-Measurable decrease in unnecessary Excel exports.-High UX satisfaction scores from practice groups and business teams.Compensation:$50/hr to $57/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 17, 2026

North York, ON

|

Business Analyst (BA)

|

Perm

|

$80k - $100k (estimate)

{"JobID":507606,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M2J 4","ReferenceID":"DAL-0e4b8c93-3fa3-4947-8837-5852f6cb5a42","PostedDate":"\/Date(1773769238000)\/","Description":"In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements from existing clients, enhancing configurations, training, improving business processes, and ensuring overall client satisfaction. As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs. You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans. Primarily looking for candidates with experience with pension plans and or a background in Actuarial Sciences. Duties and Responsibilities:Responsible for analyzing customer requirements and the analysis of information/data. Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role leads the effort to analyze, validate and document the business and system requirements.Acts as a bridge between the business and the IT groups and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Provides input to improve overall efficiency and processes.Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. Provide daily support to clients during system development and implementation, including telephone support / contact for clients.Participate in regular client status meetings including assisting with status reports, meeting notes, etc. as determined by client\u0027s needs. Manage multiple clients and tasks and prioritize work as required. Send correspondence to clients. Participate in upgrade or new implementation projects from beginning to end or parts of a major project. This will include estimating and quoting work in conjunction with Programmers. Participate in sessions with clients to collect business requirements (JAD). Provide client training. Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers. Analyze plan documents and prepare and/or peer review specifications. Draft release notes and update delivery documents. Assist with monthly support and maintenance updates if required. Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables. Setup client and plan rules in CPAS v5 products with supportEnsure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations. Document and maintain problem logs. Write comprehensive test plans as needed for upgrades / changes. Test template application, custom work, defect fixes etc providing QA of the system. Enter, update defects in the CPAS Quality system Demonstrate a financial accountability to upselling and encourage clients to configure additional CPAS functions. Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Pension Business Analyst","City":"North York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Advanced experience working with Pensions or Actuarial Science-Strong understanding of Direct Contribution methods for canadian Pensions -Strong requirements gathering experience-Good understanding of technology/applications/SDLC-Experience with reporting tools like Jira-Excel proficiency","Skills":"Coming from Telus Health or CAAT","Industry":"Business Analyst (BA)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements from existing clients, enhancing configurations, training, improving business... processes, and ensuring overall client satisfaction. As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs. You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans. Primarily looking for candidates with experience with pension plans and or a background in Actuarial Sciences. Duties and Responsibilities:Responsible for analyzing customer requirements and the analysis of information/data. Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role leads the effort to analyze, validate and document the business and system requirements.Acts as a bridge between the business and the IT groups and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Provides input to improve overall efficiency and processes.Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. Provide daily support to clients during system development and implementation, including telephone support / contact for clients.Participate in regular client status meetings including assisting with status reports, meeting notes, etc. as determined by client's needs. Manage multiple clients and tasks and prioritize work as required. Send correspondence to clients. Participate in upgrade or new implementation projects from beginning to end or parts of a major project. This will include estimating and quoting work in conjunction with Programmers. Participate in sessions with clients to collect business requirements (JAD). Provide client training. Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers. Analyze plan documents and prepare and/or peer review specifications. Draft release notes and update delivery documents. Assist with monthly support and maintenance updates if required. Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables. Setup client and plan rules in CPAS v5 products with supportEnsure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations. Document and maintain problem logs. Write comprehensive test plans as needed for upgrades / changes. Test template application, custom work, defect fixes etc providing QA of the system. Enter, update defects in the CPAS Quality system Demonstrate a financial accountability to upselling and encourage clients to configure additional CPAS functions. Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2026

Atlanta, GA

|

Architect

|

Contract

|

$68 - $85 (hourly estimate)

{"JobID":511869,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.37,"Longitude":33.77,"Distance":null},"State":"Georgia","Zip":"30308","ReferenceID":"BIR-09ec175d-ec1a-4a68-982f-0a0730f79070","PostedDate":"\/Date(1774576875000)\/","Description":"Synthesize.ai ? Technical Requirements Document (External Vendor Version)1. Project OverviewSynthesize.ai is Southern Company?s advanced analytics and machine-learning platform designed to improve the quality, continuity, and analytical usefulness of AMI interval data across APC, GPC, and MPC. The platform will use AI/ML to perform data gap-fill, usage reconstruction, and short-term/long-term forecasting, and enable downstream analytics.The primary objective for this vendor engagement is to deliver a production-grade, scalable, accurate ML-based gap-fill and forecasting engine that can be integrated into Southern Company\u0027s data ecosystem.2. Scope of Work2.1 Core Functional RequirementsA. Data Gap-Fill EngineDevelop or extend models that can:? Fill missing AMI interval data at 15-minute and hourly resolutions? Handle short gaps (\u003c2 hours) and long gaps (1?72 hours) with model-based reconstruction. ? Produce reconstruction confidence scores for each interval.? Incorporate:o Weather (temperature, humidity, solar irradiance)o Calendar effects (weekday/weekend, season)o Outage periods (explicitly excluding outage windows from prediction) B. Predictive Usage Modeling? Short-term usage prediction (next 24?48 hours)? Longer-horizon predictions (up to 7?14 days)? Ability to run inference on millions of meter records across all OpCos C. MLOps and Deployment? Run natively on Databricks within Southern Company?s secure cloud (no external hosting). ? Provide automated pipelines for:o Trainingo Batch inferenceo Monitoring and accuracy drift detection? Deliver source code, notebooks, CI/CD scripts, and documentation.3. Data Inputs \u0026 Volumes3.1 Data Sources? AMI interval data ? Weather feeds ? Outage metadata? Billing calendar markers (not used for billing VEE; for analytics only) 3.2 Data Characteristics? 96 intervals/day per meter (15-min)? Multi-year historical availability (1?3 years)? High presence of gaps, including consecutive missing intervals4. Performance Requirements4.1 Model(s) AccuracyMeasurable model KPIs for:? MAE / RMSE for filled intervals? Gap-fill bias (interval-level and daily aggregated)? Performance across:o 15-minute kWho Hourly kWho Golden meters (consecutive gap conditions)o Non-gold meters (random missing intervals) 4.2 ScalabilityModel(s) must:? Process 4.4M meters (15-min resolution) in batch production cycles ? Support parallelization / Spark-based architecture4.3 Operational Expectations? Runtime targets defined for daily and weekly pipelines? Monitoring hooks for:o Model drifto Data Anomalieso Input/outage alignment issues5. Deliverables1. ML Models \u0026 Codebaseo Gap-fill models (primary deliverable)o Forecasting modelso Modular architecture for future extensions2. Documentationo Model(s) documentationo Data dictionarieso Deployment runbooks3. MLOps Pipelineso Orchestrated Databricks jobso Git-based CI/CD workflows4. Dashboards / Visual QA Toolso before/after gap-fill visualizationso overlay and comparison tools5. Training \u0026 Knowledge Transfero Sessions for AMI Data Science teamo Code walkthroughso Handover documentation6. Non-Functional Requirements6.1 Security? All work must remain within Southern Company?s cloud environment ? No external data movement permitted6.2 Governance? Conform to Southern Company metadata, tagging, and logging standards? Models must not be used for billing (analytics-only) 6.3 Vendor Collaboration Expectations? Weekly progress meetings with Solomon, Joyce S. and project team ? Transparent issue escalation? Ability to collaborate using Jira (AMI team instance)? PM is already instated? 1 Data Scientist from AMI DSA will work in this project7. Evaluation Criteria for Vendors? Technical strength and ML methodology? Scalability and cloud architecture alignment? Experience with utility AMI datasets? Clarity of proposed MLOps approach? Documentation quality? Speed to delivery? Total cost and licensing structureWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Scientist","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3-5 years of experience as a data scientist (or similar title)3+ years of experience using AI/ML Strong Python programming experienceUnderstanding/Experience within AMI data Background within a utility Experience with LLM (large language model)Ability to deliver source code, notebooks, CI/CD scripts, and documentation","Skills":"Databricks","Industry":"Architect","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Synthesize.ai ? Technical Requirements Document (External Vendor Version)1. Project OverviewSynthesize.ai is Southern Company?s advanced analytics and machine-learning platform designed to improve... the quality, continuity, and analytical usefulness of AMI interval data across APC, GPC, and MPC. The platform will use AI/ML to perform data gap-fill, usage reconstruction, and short-term/long-term forecasting, and enable downstream analytics.The primary objective for this vendor engagement is to deliver a production-grade, scalable, accurate ML-based gap-fill and forecasting engine that can be integrated into Southern Company's data ecosystem.2. Scope of Work2.1 Core Functional RequirementsA. Data Gap-Fill EngineDevelop or extend models that can:? Fill missing AMI interval data at 15-minute and hourly resolutions? Handle short gaps (<2 hours) and long gaps (1?72 hours) with model-based reconstruction. ? Produce reconstruction confidence scores for each interval.? Incorporate:o Weather (temperature, humidity, solar irradiance)o Calendar effects (weekday/weekend, season)o Outage periods (explicitly excluding outage windows from prediction) B. Predictive Usage Modeling? Short-term usage prediction (next 24?48 hours)? Longer-horizon predictions (up to 7?14 days)? Ability to run inference on millions of meter records across all OpCos C. MLOps and Deployment? Run natively on Databricks within Southern Company?s secure cloud (no external hosting). ? Provide automated pipelines for:o Trainingo Batch inferenceo Monitoring and accuracy drift detection? Deliver source code, notebooks, CI/CD scripts, and documentation.3. Data Inputs & Volumes3.1 Data Sources? AMI interval data ? Weather feeds ? Outage metadata? Billing calendar markers (not used for billing VEE; for analytics only) 3.2 Data Characteristics? 96 intervals/day per meter (15-min)? Multi-year historical availability (1?3 years)? High presence of gaps, including consecutive missing intervals4. Performance Requirements4.1 Model(s) AccuracyMeasurable model KPIs for:? MAE / RMSE for filled intervals? Gap-fill bias (interval-level and daily aggregated)? Performance across:o 15-minute kWho Hourly kWho Golden meters (consecutive gap conditions)o Non-gold meters (random missing intervals) 4.2 ScalabilityModel(s) must:? Process 4.4M meters (15-min resolution) in batch production cycles ? Support parallelization / Spark-based architecture4.3 Operational Expectations? Runtime targets defined for daily and weekly pipelines? Monitoring hooks for:o Model drifto Data Anomalieso Input/outage alignment issues5. Deliverables1. ML Models & Codebaseo Gap-fill models (primary deliverable)o Forecasting modelso Modular architecture for future extensions2. Documentationo Model(s) documentationo Data dictionarieso Deployment runbooks3. MLOps Pipelineso Orchestrated Databricks jobso Git-based CI/CD workflows4. Dashboards / Visual QA Toolso before/after gap-fill visualizationso overlay and comparison tools5. Training & Knowledge Transfero Sessions for AMI Data Science teamo Code walkthroughso Handover documentation6. Non-Functional Requirements6.1 Security? All work must remain within Southern Company?s cloud environment ? No external data movement permitted6.2 Governance? Conform to Southern Company metadata, tagging, and logging standards? Models must not be used for billing (analytics-only) 6.3 Vendor Collaboration Expectations? Weekly progress meetings with Solomon, Joyce S. and project team ? Transparent issue escalation? Ability to collaborate using Jira (AMI team instance)? PM is already instated? 1 Data Scientist from AMI DSA will work in this project7. Evaluation Criteria for Vendors? Technical strength and ML methodology? Scalability and cloud architecture alignment? Experience with utility AMI datasets? Clarity of proposed MLOps approach? Documentation quality? Speed to delivery? Total cost and licensing structureWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 06, 2026

San Diego, CA

|

Software Engineering

|

Perm

|

$140k - $160k (estimate)

{"JobID":479398,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.2,"Longitude":32.9,"Distance":null},"State":"California","Zip":"92121","ReferenceID":"SDG-cc49451d-56b9-46af-9123-34f6bfabfd52","PostedDate":"\/Date(1767738288000)\/","Description":"This role will support a global, mission-driven medical technology company developing cloud-connected, software-driven products that integrate with mobile applications and data platforms in a highly regulated environment. The Senior Systems Test Engineer will lead the definition, analysis, and management of software and system requirements for cloud-integrated solutions, partnering closely with product, software engineering, quality, and regulatory teams. This individual will translate user needs and product requirements into clear, testable software and system requirements, maintain end-to-end traceability, and ensure design outputs meet regulatory and quality standards. The role is hands-off from a coding perspective and instead focuses on requirements development, technical reviews, risk management, and alignment across cross-functional stakeholders to support compliant, scalable cloud-enabled products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Systems Test Engineer","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years experience in software and/or systems requirements engineering, including translating user needs into system and software requirements? 5+ years of hands-on experience working with cloud-integrated products, with a solid understanding of APIs, databases, and system integrations? Background working in regulated environments with formal design controls, documentation, and traceability (medical device, life sciences, or similar)? Experience using PLM and/or ALM tools for requirements management, traceability, and version control? Ability to lead technical requirements reviews and collaborate effectively with product, software engineering, QA, and regulatory teams? Strong written communication skills with the ability to produce clear, testable, and auditable documentation","Skills":"? Experience supporting FDA-regulated products and familiarity with standards such as ISO 13485, IEC 62304, or FDA design controls? Exposure to cloud-connected mobile applications or IoT-enabled ecosystems? Prior experience working on healthcare, medical device, or digital health products? Experience supporting tool transitions or process improvements within requirements or systems engineering environments","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This role will support a global, mission-driven medical technology company developing cloud-connected, software-driven products that integrate with mobile applications and data platforms in a highly... regulated environment. The Senior Systems Test Engineer will lead the definition, analysis, and management of software and system requirements for cloud-integrated solutions, partnering closely with product, software engineering, quality, and regulatory teams. This individual will translate user needs and product requirements into clear, testable software and system requirements, maintain end-to-end traceability, and ensure design outputs meet regulatory and quality standards. The role is hands-off from a coding perspective and instead focuses on requirements development, technical reviews, risk management, and alignment across cross-functional stakeholders to support compliant, scalable cloud-enabled products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 15, 2026

Portland, OR

|

Help Desk

|

Perm

|

$150k - $160k (estimate)

{"JobID":495017,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.56,"Longitude":45.55,"Distance":null},"State":"Oregon","Zip":"97220","ReferenceID":"FTL-064fd4ae-7e38-4364-a1df-a3589d7fe17c","PostedDate":"\/Date(1771198379000)\/","Description":"Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2 support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Customer Support","City":"Portland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5+ years in customer support/support operations, including leadership experience? Experience managing teams of 30+ in multiple geographies and different time zones? Proven track record improving support performance through metrics, process, and coaching? Strong cross-functional skills, especially working with Product/Engineering on escalations? Clear communicator who can drive alignment and execution in a fast-moving environment? Comfortable being ?in the work? while also improving the system? Experience supporting both B2B and B2C customers (or multi-segment support models).? Familiarity with modern support tooling and analytics (ticketing, telephony, QA, workforce management) (Zendesk will be a plus).","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2... support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 06, 2026

Vancouver, BC

|

Business Analyst (BA)

|

Contract

|

$46 - $57 (hourly estimate)

{"JobID":479436,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V6J 1","ReferenceID":"VAN-53618f0b-6fbd-4379-9739-2757189292fe","PostedDate":"\/Date(1767741518000)\/","Description":"About the RoleWe are seeking a Senior Business \u0026 Systems Analyst with strong expertise in Oracle E-Business Suite Financials to support and enhance our global retail finance systems. This role partners closely with Finance and Technology teams to improve processes, deliver system enhancements, and ensure the stability and accuracy of our financial platforms.Key Responsibilities?Serve as SME for Oracle EBS Financials (AP, AR, GL, FA, PO, Costing) and integrations to external systems such as Coupa, GTNexus, Accruent (Lucernex)?Lead workshops, document business processes (As-Is/To-Be), and create functional specifications for system enhancements. ?Responsible for configuring and maintaining Oracle EBS Financials modules to support business \u0026 compliance requirements.?Identify opportunities to streamline finance processes across regions to support global standardization.?Perform detailed functional and technical analysis to support system configurations, integrations and customizations. ?Oversee and coordinate testing activities, including test planning, test script creation, UAT cycles, and defect management.?Conduct root-cause analysis and ensure remediation and long-term fixes.?Collaborate with technical teams and business stakeholders to ensure high-quality, reliable system delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Systems Analyst","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Qualifications?7?10+ years of business and systems analysis experience.?Deep functional knowledge of Oracle EBS Financials or similar Tier-1 ERP (SAP S/4HANA, Oracle Fusion, etc.)?Senior BA experience in ERP implementations, including design, configuration, and end to end deployment?Strong understanding of global retail finance processes, with experience working in a global financial system?Experience leading QA activities (functional testing, regression testing, UAT).?Excellent documentation, communication, and stakeholder-management skills.?Hands-on functional troubleshooting experience.?Financial / Accounting Background ?Affinity for in person connections and working onsite","Skills":"?Experience doing integrations to external systems such as Coupa, GTNexus, Accruent (Lucernex)?Accounting certifications preferred?Experience working in person in most recent role","Industry":"Business Analyst (BA)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

About the RoleWe are seeking a Senior Business & Systems Analyst with strong expertise in Oracle E-Business Suite Financials to support and enhance our global retail finance systems. This role... partners closely with Finance and Technology teams to improve processes, deliver system enhancements, and ensure the stability and accuracy of our financial platforms.Key Responsibilities?Serve as SME for Oracle EBS Financials (AP, AR, GL, FA, PO, Costing) and integrations to external systems such as Coupa, GTNexus, Accruent (Lucernex)?Lead workshops, document business processes (As-Is/To-Be), and create functional specifications for system enhancements. ?Responsible for configuring and maintaining Oracle EBS Financials modules to support business & compliance requirements.?Identify opportunities to streamline finance processes across regions to support global standardization.?Perform detailed functional and technical analysis to support system configurations, integrations and customizations. ?Oversee and coordinate testing activities, including test planning, test script creation, UAT cycles, and defect management.?Conduct root-cause analysis and ensure remediation and long-term fixes.?Collaborate with technical teams and business stakeholders to ensure high-quality, reliable system delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 07, 2026

Omaha, NE

|

Accounts Receivable

|

Contract,Perm Possible

|

$50 - $63 (hourly estimate)

{"JobID":516299,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-96.01,"Longitude":41.26,"Distance":null},"State":"Nebraska","Zip":"68130","ReferenceID":"MSP-79d77d78-6d72-4cab-8a2e-71b82e9d6a6f","PostedDate":"\/Date(1775599585000)\/","Description":"We are seeking an experienced Project Manager to lead and oversee a Center of Excellence (COE) comprised of Data Technicians, Project Managers Assistants, and Project Control Analysts, supporting a massive energy/utilities client. This role is responsible for managing end-to-end execution of work order reconciliation efforts, including both blanket and discrete work orders, while ensuring accuracy, timeliness, compliance, and operational consistency across the team.The ideal candidate will bring strong people leadership, a solid understanding of utility operations, and demonstrated experience managing high-volume, detail-oriented workstreams in partnership with regulated utility clients. The pay range is between 35-40/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Manager - COE Manager","City":"Omaha","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of project or program management experience, preferably within utilities, energy, or infrastructure-related environments.Demonstrated experience managing teams in a COE, shared services, or operations-focused model. Strong understanding of utility work orders, asset lifecycle processes, or back-office utility operations. Proven people leadership skills, performance management, and team development.Exceptional organizational skills with the ability to manage high volumes of detail-driven work.Strong communication skills with experience interfacing directly with client stakeholders.Proficiency with data tracking, reporting tools, and workflow management systems.","Skills":"? Demonstrated experience managing teams in a COE, shared services, or operations-focused model.? Prior experience supporting or working directly with electric utilities (e.g., distribution, transmission, or field services).? Experience managing both blanket and discrete work order structures.Background in data reconciliation, QA/QC, or financial/work order validation.","Industry":"Accounts Receivable","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Project Manager to lead and oversee a Center of Excellence (COE) comprised of Data Technicians, Project Managers Assistants, and Project Control Analysts, supporting a... massive energy/utilities client. This role is responsible for managing end-to-end execution of work order reconciliation efforts, including both blanket and discrete work orders, while ensuring accuracy, timeliness, compliance, and operational consistency across the team.The ideal candidate will bring strong people leadership, a solid understanding of utility operations, and demonstrated experience managing high-volume, detail-oriented workstreams in partnership with regulated utility clients. The pay range is between 35-40/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Los Angeles, CA

|

Project Manager

|

Contract

|

$54 - $67 (hourly estimate)

{"JobID":503241,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.17,"Longitude":34.08,"Distance":null},"State":"California","Zip":"90032","ReferenceID":"LAX-5fb31188-3c51-432f-866d-f01d07d632a2","PostedDate":"\/Date(1772759332000)\/","Description":"Day to day Responsibilities:- Manage the installation, construction and upgrade of low-voltage IT systems included but not limited to local area networks, wireless networks, VoIP systems, IP Public Address/Intercom and IP Video Camera systems in large campus/school or government environments. - Create, review and monitor project schedules. - Review and approve statements of work (SOW), project designs and Bills of Material (BOM). - Manage and coordinate project resources. - Gather and analyze data to assist in the creation of project budgets. - Prepare and review time management plans and schedules and prepare recovery schedules to meet contract requirements. - Prepare project plans and reports regarding progress, issues and resolutions. - Prepares clear and concise reports. - Formulating and expressing ideas clearly and effectively in writing and orally. - Setting priorities and successfully completing tasks in a timely manner. - Related tasks: ? Conduct site visits and meetings with customers and stakeholders ? Read and interpret design documentation, plans and specifications. ? Collect, analyze and interpret statistical and budgetary information. ? Tracks and maintains project expenditures and job tickets. ? Prepare critical path schedules. o Generate e-mails of status completionsMaintain effective relationships with District personnel and other organizations. A California Driver?s license, use of a car. Candidates must reside within 30 miles of Los AngelesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Manager (LAN/WLAN/VOIP)","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Must have at least five (5) years of experience managing the installation, construction and upgrade of low-voltage IT systems included but not limited to local area networks, wireless networks, VoIP systems, IP Public Address/Intercom and IP Video Camera systems in large campus/school or government environments. -Must have experience managing project lifecycles from Vendor Selection (bidding, BOM, SOW, PO), Installation/Deployment (scheduling), QA (scheduling testing), and Closeout (submitting a formal closeout package)- Graduation form a recognized college or university with a bachelor?s degree. Additional qualifying experience may be substituted on a year-for-year basis. Candidates must reside within 30 miles of Los Angeles at the time of hiring.","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":67.0000,"SalaryLow":53.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to day Responsibilities:- Manage the installation, construction and upgrade of low-voltage IT systems included but not limited to local area networks, wireless networks, VoIP systems, IP Public... Address/Intercom and IP Video Camera systems in large campus/school or government environments. - Create, review and monitor project schedules. - Review and approve statements of work (SOW), project designs and Bills of Material (BOM). - Manage and coordinate project resources. - Gather and analyze data to assist in the creation of project budgets. - Prepare and review time management plans and schedules and prepare recovery schedules to meet contract requirements. - Prepare project plans and reports regarding progress, issues and resolutions. - Prepares clear and concise reports. - Formulating and expressing ideas clearly and effectively in writing and orally. - Setting priorities and successfully completing tasks in a timely manner. - Related tasks: ? Conduct site visits and meetings with customers and stakeholders ? Read and interpret design documentation, plans and specifications. ? Collect, analyze and interpret statistical and budgetary information. ? Tracks and maintains project expenditures and job tickets. ? Prepare critical path schedules. o Generate e-mails of status completionsMaintain effective relationships with District personnel and other organizations. A California Driver?s license, use of a car. Candidates must reside within 30 miles of Los AngelesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2026

Santa Clara, CA

|

Software Engineering

|

Perm

|

$170k - $210k (estimate)

{"JobID":512275,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-121.96,"Longitude":37.39,"Distance":null},"State":"California","Zip":"95054","ReferenceID":"SJC-76374e6b-5cd6-489b-979a-d7ddfca713ab","PostedDate":"\/Date(1774653798000)\/","Description":"A client of Insight Global is seek a talented Software Test Engineer to perform quality testing across all of the SASE devices within the cloud and distributed intelligence. This tool is a messaging platform that has third party agents sending messages to the client. Your role is to make sure it is received correctly ensuring how it is sent out to other ecosystems. As new features are launched, upgrades are made, and the work is scaled, you will be simulating the scenarios to ensure the product is working properly. ? Design, develop, and execute comprehensive test plans and test cases for Versa Messaging Server (VMS) services and features.? Perform functional, regression, scale, high availability, and endurance testing across VMS and integrated Versa components.? Validate end-to-end workflows between VMS and other Versa platforms.? Identify, document, and track defects with detailed reproduction steps; verify and validate fixes.? Replicate complex customer-reported issues in lab and scale environments.? Build and manage scale test environments by deploying Versa components and supporting infrastructure.? Deploy, configure, administer, and troubleshoot Kubernetes clusters in on-premises environments.? Operate and test distributed database systems (e.g., Cassandra, MongoDB, CockroachDB) in Kubernetes, ensuring high availability, data consistency, and performance.? Validate Kubernetes security best practices, including RBAC, secrets management, Pod Security, and network policies.? Monitor and tune Kubernetes workloads for performance, stability, and reliability.? Test backup, restore, disaster recovery, and upgrade scenarios for VMS deployments.? Collaborate closely with development teams to design scalable architectures and troubleshoot performance and scale issues.? Develop automation for VMS features across Windows, macOS, and Linux agents.? Write and maintain automation scripts using Bash and Python.? Create technical documentation and knowledge articles and publish them to the Versa internal and customer portals.Salary Expectation is from $170,000 - $210,000/yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"VMS Software Test Engineer","City":"Santa Clara","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree (or foreign equivalent) in Computer Science, Computer Engineering, Electrical Engineering, or a related field.? Minimum 5 years of progressive post-baccalaureate experience as a Software Test Engineer, Software QA Engineer, Software Engineer, or related role.? Strong analytical and troubleshooting skills for diagnosing complex server, network, and distributed system issues.? Solid understanding of the TCP/IP protocol suite and network security concepts, including:? Stateful Firewall (SFW), Next-Generation Firewall (NGFW)? IPsec VPN, SSL-VPN, and NAT? Strong working knowledge of Linux/Unix environments.? Proficiency in scripting languages such as Bash and Python.Understanding of Kubernetes architecture, security logs, and vulnerability management.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":210000.0000,"SalaryLow":170000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seek a talented Software Test Engineer to perform quality testing across all of the SASE devices within the cloud and distributed intelligence. This tool is a messaging... platform that has third party agents sending messages to the client. Your role is to make sure it is received correctly ensuring how it is sent out to other ecosystems. As new features are launched, upgrades are made, and the work is scaled, you will be simulating the scenarios to ensure the product is working properly. ? Design, develop, and execute comprehensive test plans and test cases for Versa Messaging Server (VMS) services and features.? Perform functional, regression, scale, high availability, and endurance testing across VMS and integrated Versa components.? Validate end-to-end workflows between VMS and other Versa platforms.? Identify, document, and track defects with detailed reproduction steps; verify and validate fixes.? Replicate complex customer-reported issues in lab and scale environments.? Build and manage scale test environments by deploying Versa components and supporting infrastructure.? Deploy, configure, administer, and troubleshoot Kubernetes clusters in on-premises environments.? Operate and test distributed database systems (e.g., Cassandra, MongoDB, CockroachDB) in Kubernetes, ensuring high availability, data consistency, and performance.? Validate Kubernetes security best practices, including RBAC, secrets management, Pod Security, and network policies.? Monitor and tune Kubernetes workloads for performance, stability, and reliability.? Test backup, restore, disaster recovery, and upgrade scenarios for VMS deployments.? Collaborate closely with development teams to design scalable architectures and troubleshoot performance and scale issues.? Develop automation for VMS features across Windows, macOS, and Linux agents.? Write and maintain automation scripts using Bash and Python.? Create technical documentation and knowledge articles and publish them to the Versa internal and customer portals.Salary Expectation is from $170,000 - $210,000/yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

481 - 490 of 517