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Sep 26, 2025

Boston, MA

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Business Analyst (BA)

|

Contract

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$59 - $74 (hourly estimate)

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A mid-size pharmaceutical company is seeking a senior IT Business Analyst to sit within the IT organization. The BA will assist with enabling technologies that support Clinical Operations, Clinical... Data Management, and Risk Based Monitoring teams. The Clinical Business Analyst will assist on multiple projects at a time, but their day to day will be 60% gathering and defining requirements in Jira and maintain the Jira board for the project, 30% documentation, and 10% administrative work. Many projects will be focused around CTMS, so they will need to have experience with clinical trial capabilities and comfortable working with clinical stakeholders. He/she will help with a vendor platform for patient engagement (referring hospitals to patients) and a clinical risk-based project. The BA will help draft requirements and build this process for patient engagement. Another project will be centered around a site management payment tool and helping with building technologies to integrate with this tool (SAP, ERP, EDC, etc.). The ideal candidate should have strong experience working with stakeholders cross functionally, have a full understanding of the SDLC, and be comfortable working in a fast-paced environment. They will need to be self-directed, proactive, ask insightful questions to PMs, and easily embed themselves within the environment. This will start out as a 6-month engagement, and pending performance, he/she will have the opportunity to renew. This is a great opportunity to grow your skills on the clinical side and work for a company that is consistently on the list for Best Places to Work in Boston.$60-65/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 23, 2026

San Ramon, CA

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Business Analyst (BA)

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Contract

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$24 - $30 (hourly estimate)

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The Business Analyst I will support the Gas Group Paving Execution team by handling essential administrative tasks that keep construction services moving efficiently. This role focuses on data... management, basic contract support, and report review. It is ideal for someone early in their career who is organized, detail oriented, and comfortable learning new systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 21, 2026

Phoenix, AZ

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Business Analyst (BA)

|

Perm

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$95k - $105k (estimate)

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We are looking for a Senior Business Analyst to join a financial services company and one of the fastest growing commercial banks. As a Senior BA, you'll collaborate across the organization and lead... the analysis of complex business challenges for your assigned business lines, serving as a strategic partner and subject matter expert in systems, processes, procedures, products, and services. You'll drive operational efficiency, optimize workflows, and provide high-level analytical insights to support data-driven decision-making. In this role, you'll collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy while fostering continuous improvement. You will partner with stakeholders to define business requirements, assess impacts and prioritize initiatives, ensuring alignment on goals. You will lead efforts to document evaluate, and enhance business processes and procedures, this includes designing and managing complex reports, synthesizing large datasets and developing actionable insights that support decision making. You will act as a liaison between business units and technology teams to help resolve challenges and ensure successful project execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 02, 2026

Denver, CO

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Business Analyst (BA)

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Contract

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$37 - $46 (hourly estimate)

{"JobID":489762,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.87,"Longitude":39.76,"Distance":null},"State":"Colorado","Zip":"80202","ReferenceID":"SEA-c8252bba-9610-41e8-97ec-e393d88e8744","PostedDate":"\/Date(1770067689000)\/","Description":"The Technical Business Analyst contributes to our customer\u0027s success by ensuring business and customer requirements are translated into clear, executable technical requirements for their customer facing application and Digital experiences across web and mobile platforms. This role focuses on bridging the gap between Product, Architecture, Design, and Engineering to enable faster delivery, reduce rework, and improve release predictability. This role partners closely with Product Managers, Architects, Engineering, UX, and Delivery teams to define technical user journeys, identify system and fulfillment dependencies, evaluate technical tradeoffs, and enable efficient execution. The Technical Business Analyst is accountable for early technical requirement definition, cross-functional alignment, and supporting delivery from concept through release while proactively identifying risks and constraints. This is a hybrid position required to be working in-office at least 3 days a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Business Analyst","City":"Denver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in Computer Science, Engineering, Information Systems, or equivalent experience?4+ years in Technical Product Management, Business Analysis, Product Management, or similar roles supporting digital products?Strong technical product management background?Solid understanding of: oWeb \u0026 mobile application developmentoBackend services, APIs, and system integrations?Proficiency in Atlassian Suite (Jira, Confluence)?Ability to translate business needs into technical requirements \u0026 user journeys?Experience evaluating technical tradeoffs and communicating with cross functional teams","Skills":"?Certifications: CSPO, PMI ACP, Business Analysis certifications?Solution Architecture exposure?Project management abilities?Familiarity with internet terminology (routers, gateways, etc.)","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":46.0000,"SalaryLow":36.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Technical Business Analyst contributes to our customer's success by ensuring business and customer requirements are translated into clear, executable technical requirements for their customer... facing application and Digital experiences across web and mobile platforms. This role focuses on bridging the gap between Product, Architecture, Design, and Engineering to enable faster delivery, reduce rework, and improve release predictability. This role partners closely with Product Managers, Architects, Engineering, UX, and Delivery teams to define technical user journeys, identify system and fulfillment dependencies, evaluate technical tradeoffs, and enable efficient execution. The Technical Business Analyst is accountable for early technical requirement definition, cross-functional alignment, and supporting delivery from concept through release while proactively identifying risks and constraints. This is a hybrid position required to be working in-office at least 3 days a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 08, 2026

West Palm Beach, FL

|

Business Analyst (BA)

|

Contract-to-perm

|

$45 - $56 (hourly estimate)

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The IT Business Analyst will serve as a liaison between business stakeholders and the IT department. This role is responsible for gathering, analyzing, and documenting business requirements, and... ensuring that IT solutions align with organizational goals. The analyst will create detailed Business Requirement Documents (BRDs) and functional specifications to support application development, system enhancements, and other IT initiatives. The ideal candidate will have strong communication skills, analytical thinking, and a solid understanding of IT processes and application development lifecycles.?Collaborate with business stakeholders, end-users, and IT teams to identify and document business needs, requirements, and objectives.?Gather, analyze, and prioritize functional and non-functional requirements for application development and IT projects.?Develop clear and comprehensive Business Requirement Documents (BRDs), functional specifications, and process workflows.?Work closely with software developers, QA teams, and other IT personnel to ensure requirements are accurately translated into technical solutions.?Participate in system design discussions, solution validation, and user acceptance testing (UAT).?Conduct gap analysis to identify areas of improvement in business processes and recommend IT-driven solutions.?Assist in the creation of project plans, timelines, and deliverables in collaboration with IT leadership and project managers.?Support change management and communication efforts related to IT system rollouts and enhancements.?Ensure compliance with organizational standards, policies, and best practices in requirements management and documentation.?Act as a subject matter expert (SME) on business processes, applications, and IT solutions.PR: $55-56/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 18, 2025

Toronto, ON

|

Business Analyst (BA)

|

Contract

|

$30 - $37 (hourly estimate)

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The Business Applications Management (BAM) team within Global Operational & Enterprise Risk Management is responsible for managing the Credit and Adjudication Applications. Your goal is to help our... clients achieve what matters to them by documenting business and solution requirements for small to medium initiatives to deliver quality applications and providing second-line support for our application end-users.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jan 30, 2026

Beaverton, OR

|

Business Analyst (BA)

|

Contract

|

$36 - $45 (hourly estimate)

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This team specializes in identifying operational inefficiencies, elevating consumer experiences, and informing data-driven decisions that increase demand and protect profitability across the North America marketplace.- This role supports the Digital Loss Prevention (DLP) function and collaborates closely with:- Gift Card Operations- DLP Quality Assurance- Fraud Insights teams- Together, these groups work to reduce friction, detect risk, safeguard revenue, and enhance the consumer journey across digital touchpoints.WHO WE ARE LOOKING FOR- We are seeking a versatile, self-directed Business Intelligence Analyst who thrives in ambiguous environments and can perform deep-dive analyses to uncover operational gaps that impact financial performance.- You should be comfortable navigating multiple internal systems, understanding how data flows through frontline tools and transactional platforms, and connecting signals across a complex ecosystem. The ideal candidate is highly data-literate, learns quickly, and can translate analytical findings into clear, actionable recommendations that drive clarity, reduce risk, improve consumer experiences, and protect the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Intelligence Data Analyst","City":"Beaverton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"WHAT YOU?LL WORK ONIn this role, you will support Gift Card Operations and Direct Digital Loss Prevention across the North America business. Responsibilities include:- Using data to identify risks, inefficiencies, trends, and opportunities that improve operational effectiveness- Producing insights to help generate incremental demand, reduce friction in the digital consumer experience, and safeguard revenue streams- Managing end-to-end ownership of dashboards, reporting tools, and data products with a focus on accuracy, agility, and ease of interpretation- Working through ambiguity to solve open-ended business problems using all available datasets- Partnering across digital operations, fraud, and QA teams to ensure alignment and quality in analytical outputs- This role offers broad exposure to digital operations, fraud prevention, and enterprise-scale data flows within a global retail environment.QUALIFICATIONS ? WHAT YOU BRING- Bachelor?s degree in Statistics, Mathematics, Computer Science, Economics, or related fieldOR 2?3 years of relevant analytical work experienceTechnical Skills- SQL: Required for querying and manipulating large datasets- Excel: Strong working proficiency- Data Visualization: Experience with Tableau, Power BI, or similar tools- Programming (Preferred but not required): Python or R for richer analysis or automationCore Competencies- Strong analytical thinking and problem-solving skills- Ability to translate complex data into simple, actionable insights- Effective communication across technical and non-technical partners- High attention to detail, curiosity, and eagerness to learn new systems and processes","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

WHO YOU?LL WORK WITH- You will join the North America Digital Operations organization for one of our major retail clients. This team specializes in identifying operational inefficiencies, elevating... consumer experiences, and informing data-driven decisions that increase demand and protect profitability across the North America marketplace.- This role supports the Digital Loss Prevention (DLP) function and collaborates closely with:- Gift Card Operations- DLP Quality Assurance- Fraud Insights teams- Together, these groups work to reduce friction, detect risk, safeguard revenue, and enhance the consumer journey across digital touchpoints.WHO WE ARE LOOKING FOR- We are seeking a versatile, self-directed Business Intelligence Analyst who thrives in ambiguous environments and can perform deep-dive analyses to uncover operational gaps that impact financial performance.- You should be comfortable navigating multiple internal systems, understanding how data flows through frontline tools and transactional platforms, and connecting signals across a complex ecosystem. The ideal candidate is highly data-literate, learns quickly, and can translate analytical findings into clear, actionable recommendations that drive clarity, reduce risk, improve consumer experiences, and protect the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 12, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$56 - $70 (hourly estimate)

{"JobID":494288,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5V 3","ReferenceID":"TOR-c6639ee3-0d31-44f6-b9b5-ac8a51a0eda4","PostedDate":"\/Date(1770928885000)\/","Description":"Insight Global is seeking a technically strong Business Systems Analyst (BSA) to support a Capital Markets delivery team at a top-tier financial institution. This role sits at the intersection of business stakeholders and a highly technical delivery team, with a strong focus on reference data, API integrations, and data analysis. The ideal candidate is a senior-level BSA who is comfortable driving meetings, translating business needs into detailed technical requirements, and working closely with developers, data modelers, and design teams.Key Responsibilities? Act as a liaison between business stakeholders and technology teams within Capital Markets? Lead and drive stakeholder meetings with strong ownership and communication (very high emphasis)? Gather, analyze, and document business and technical requirements? Write detailed technical requirements and support API-driven solutions? Work closely with technology teams on data modeling and solution design? Support reference data initiatives and integrations? Collaborate with cross-functional teams including developers, data engineers, and architectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Systems Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5?8 years of experience as a Business Systems Analyst? Strong Capital Markets \u0026 Financial Services experience? Hands-on Python and SQL experience for data analysis? Experience using Postman? Strong API knowledge and experience (REST, integrations, testing)? Excellent communication skills (10/10) with the ability to confidently lead discussions with business stakeholders","Skills":"? Experience working specifically with Reference Data? Exposure to Murex? Experience in data modeling or working closely with data design teams","Industry":"Business Analysis","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a technically strong Business Systems Analyst (BSA) to support a Capital Markets delivery team at a top-tier financial institution. This role sits at the intersection of... business stakeholders and a highly technical delivery team, with a strong focus on reference data, API integrations, and data analysis. The ideal candidate is a senior-level BSA who is comfortable driving meetings, translating business needs into detailed technical requirements, and working closely with developers, data modelers, and design teams.Key Responsibilities? Act as a liaison between business stakeholders and technology teams within Capital Markets? Lead and drive stakeholder meetings with strong ownership and communication (very high emphasis)? Gather, analyze, and document business and technical requirements? Write detailed technical requirements and support API-driven solutions? Work closely with technology teams on data modeling and solution design? Support reference data initiatives and integrations? Collaborate with cross-functional teams including developers, data engineers, and architectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 30, 2026

Seatac, WA

|

Business Analysis

|

Contract

|

$51 - $64 (hourly estimate)

{"JobID":489224,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.28,"Longitude":47.44,"Distance":null},"State":"Washington","Zip":"98188","ReferenceID":"SEA-0b968e37-f6a1-46e0-a76d-fb8d82e2d2c3","PostedDate":"\/Date(1769808403000)\/","Description":"The Service Desk Business Analyst partners with IT leadership, frontline support teams, and managed service providers to improve end-to-end Service Desk performance. This role focuses on ITSM process analysis, Service Desk workflow optimization, vendor performance management, and knowledge management. The ideal candidate brings hands on experience supporting high volume Service Desk environments and designing processes that improve user experience, ticket quality, speed of resolution, and operational consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Analyst","City":"Seatac","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?3?7 years of experience in Service Desk operations, ITSM process analysis, or IT support roles.?Strong understanding of ITIL and real world support operations in ticket driven environments.?Demonstrated experience supporting outsourced Service Desk providers and vendor governance.?Strong technical writing experience (knowledge articles, SOPs, troubleshooting steps).?Ability to analyze operational data, extract insights, and recommend data backed improvements.?Strong facilitation skills with experience leading workshops and alignment sessions.","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Service Desk Business Analyst partners with IT leadership, frontline support teams, and managed service providers to improve end-to-end Service Desk performance. This role focuses on ITSM process... analysis, Service Desk workflow optimization, vendor performance management, and knowledge management. The ideal candidate brings hands on experience supporting high volume Service Desk environments and designing processes that improve user experience, ticket quality, speed of resolution, and operational consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Oct 27, 2025

Parsippany, NJ

|

Business Analyst (BA)

|

Contract

|

$48 - $60 (hourly estimate)

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We are looking for a strategic and detail-oriented Business Analyst to join our team supporting the development of a centralized data management hub for digital marketing analytics. This role will... work closely with Snowflake Data Engineers and other stakeholders to translate business needs into technical requirements, define KPIs, and ensure data-driven insights are aligned with campaign goals.Key Responsibilities- Partner with data engineers and marketing stakeholders to gather and document business requirements for analytics workflows and campaign measurement.- Define and refine KPIs for digital marketing performance across platforms such as Twitter, LinkedIn, Doximity, Amazon, and Hulu.- Translate complex data outputs into actionable insights for internal platforms and client-facing reports.- Create user stories, process maps, and data dictionaries to support development and QA efforts.- Collaborate on the design and validation of dashboards and reporting tools using PowerBI, Tableau, or similar platforms.- Support UAT and regression testing by developing test cases and validating data transformations.- Facilitate stakeholder meetings and ensure alignment between business goals and technical execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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