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L2/L3 IT Ops Support Specialist - INTL- INDIA

Insight Global is seeking a senior Level III It Operational Support Specialist to join a multinational professional services consulting firm. The successful candidate will support acquired... More professionals from various global M&As. As a part of the IT Mergers & Acquisitions Operations team, the globally distributed group of IT specialists spanning multiple disciplines, including server, storage, backup, network, and security. The team is responsible for assessing the IT infrastructure of newly acquired organizations, addressing identified gaps, and supporting remediation efforts. In addition, the team provides operational support during the transition and integration phases, ensuring stability and continuity of services until the environment is fully integrated into steady-state operations.Insight Global is looking to hire an experienced IT Operational Support Specialist, to handle IT operational and migration project support within its IT Mergers & Acquisitions Operations. This position has both internal (M&A Operations) and external (Acquisitions/Vendors) facing component. Qualified candidates must have a proven enterprise level L2/L3 background in handling incidents and request focused on enterprise compute (server, storage, backup, VDI), end-user compute (workstation, identity, SharePoint, Teams), application (engineering, business and productivity), cyber security. As a global company, it operates and acquires organization around the world. Candidates for this position must be capable of managing multiple projects simultaneously, demonstrating flexibility and adaptability in a dynamic environment. Team members are expected to support a range of responsibilities associated with IT Operations and Mergers & Acquisitions, ensuring that all tasks are performed in accordance with WSP?s established standards and values. IT Service Operations: o Provide Level 2 / Level 3 operational support for infrastructure, applications, and end-user services within newly acquired organizations during integration phase. o Ensure service stability, availability, and continuity from acquisition close through handover to steady-state IT operations ? Incident & Request Response o Own and resolve incidents and service requests in teams ServiceNow resolver groups in accordance with defined SLAs and ticket-handling policies. o Perform triage, impact assessment, root cause analysis, resolution, escalation, and communication until closure o Provide technical assistance and hands-on support for WSPs M&As including but not limited with issues concerning workstations, servers, accounts, access privileges and other items within team?s scope. o Act as a point of contact during critical incidents, ensuring effective communication across operational teams, M&A IT teams and stakeholders. Governance Documentation & Compliance Integration Ops support This role sits remote Canada-wide. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Onshore Backend Data Platform Engineer

You?ll be working on a critical enterprise data platform that powers access to centralized data warehouse systems through high scale APIs. This platform is a core part of the organization?s data... More ecosystem, serving ~12 million API requests per day and enabling teams across the business to reliably discover, manage, and consume data.At this scale, engineering decisions matter. The team is focused on:?Designing systems that scale efficiently under high request volumes?Running Kubernetes in real-world, production environments?Being thoughtful about cloud cost and resource utilization?Building smart, efficient architectures (not ?scale at all costs?)The RoleWe?re looking for a Senior Backend / Platform Engineer to help scale and automate an enterprise GitOps-driven data management platform. This platform governs thousands of tables in a centralized data warehouse and enables reliable, governed deployments through automation.In this role, you?ll sit at the intersection of application code, configuration, and infrastructure-as-code, helping build the automation layer that makes large-scale, governed data platforms possible.What You?ll Do?Build and evolve backend services that automate the full lifecycle of enterprise data products and metadata?Design and maintain a GitOps-based deployment engine, using CI/CD pipelines and Terraform to manage data assets at scale?Implement robust change management and access control mechanisms to support governance across thousands of distributed entities?Create self-service APIs and automation that reduce friction for data producers and platform users?Support the reliability, performance, and scalability of CI/CD pipelines and cloud-native infrastructure?Partner closely with platform, data, and infrastructure teams to deliver secure and efficient systemsWhy This Role Is Interesting?You?ll be working on a mission critical platform that directly supports enterprise-wide data access?The problems are real and complex: scale, governance, automation, and cost awareness?You?ll have ownership and influence over how large-scale data platforms are built and operated?The role blends deep technical work with platform thinking and long-term system designWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Product Manager

An entertainment/ticketing company head quartered in Los Angeles, California is looking for a Technical Product Manager to bring onto the Purchase team, where they will own the evolution of the... More platform services that power real time pricing and inventory availability across their mobile and web applications. This individual will define service architectures, partner deeply with engineering, and deliver the APIs and data streams that enable fans to discover and purchase tickets with clarity and confidence of the modern fan platform. The product team manages the finding and selection of tickets for live events ? how they make fans aware of which tickets are available for sale, what those tickets include, what they cost and more ? in a highly performant, error-free environment. This role will exercise more of this individuals technical capabilities and build on the APIs that power this experience. They will work closely with engineering to translate distributed systems concepts (Kafka streaming, real time pricing services, inventory services) into clear product requirements and platform capabilities. As the team continues to build out this service and related APIs, it will be used to not only power the maps through various applications, but also pricing and inventory information throughout the site, any/all offerings on third party partners, and many of their marketing campaigns. Responsibilities Include:- Lead full lifecycle ownership of platform services powering real time pricing and availability?from roadmap definition to launch, monitoring, and iterative optimization.- Translate complex business requirements (eligibility rules, taxes, pricing logic, inventory states) into clear technical specifications and API contracts.- Partner with engineering to design and evolve high throughput, low latency services, including Kafka based data pipelines.- Define telemetry, SLIs/SLOs, and data contracts required for observability, monitoring, and operational excellence.- Collaborate across Marketplace teams to ensure consistent, accurate fan facing price and inventory presentation.- Own the Pricing Transparency initiative, delivering a unified pricing service with centralized eligibility & tax logic, market specific compliance, and real time updates across the fan journey.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Manager, IT Service Delivery ? Field Operations

The Sr. Manager, IT Field Operations manages a national team of onsite IT resources at ITSM practices, handling escalations from the Service Desk, coordinating onsite field support, supplemental... More field support vendor management, and partnering with key stakeholders to advance IT projects and initiatives. As a technical leader overseeing both individual contributors and people managers, this resource will help ensure our onsite and field support teams operate at a high level and consistently advance the broader goals of our IT Support Model. The role will be 80% people management and 20% hands on technical. It will be managing a team of 20 resources located at various practices as Site Managers and Tier 2 support. Travel will be heavier up front as you get acclimated with the team. ? Reports to Director, IT Service Delivery; adhering to all Service Delivery processes and procedures. ? Supervise day-to-day performance of onsite practice IT Support resources, providing guidance, coaching, and support to drive accountability and excellence. ? Act as the primary escalation point for complex IT issues requiring onsite intervention, collaborating closely with the Service Desk team. ? Consistently keeps the customer experience at the center of process creation, team leadership, and day-to-day operations. ? Manage third-party vendor relationships to supplement onsite support where needed, including contract negotiation and performance monitoring. ? Coordinate with the end user computing team to ensure onsite resource cooperation in desktop lifecycle management schedules and standards. ? Work with vCIO and other stakeholders to align onsite activities with Practice IT roadmaps and organizational objectives. ? Establish and monitor KPIs and SLAs for field operations, consistently seeking improvements in service delivery and process efficiency. ? Develop, implement, and enforce policies and procedures for onsite IT support and incident management that address practice nuances, while still following larger service delivery processes. ? Ensure physical installation, configuration, and troubleshooting of physical technologies devices and various IT hardware at each location. ? Oversee onboarding and offboarding processes for onsite IT staff, including training, performance assessments, and career development. ? Maintain effective communication channels between the field team, internal IT leadership, and practice stakeholders. ? Ensure compliance with security, privacy, and regulatory requirements for IT operations in the field. ? Coordinate logistics for IT equipment shipments, moves, and installations as practices open, close, or relocate. ? Drive a culture of customer service, continuous improvement, and operational excellence within the field team. ? Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr Data Architect

We are seeking a visionary Senior Data Architect to lead our data analytics initiatives and architect the foundation for our next generation of AI capabilities. In this role, you will be the primary... More technical authority for our Databricks landscape. You will move beyond simple data management to architecting a scalable "Data Intelligence Platform" that powers Generative AI, Machine Learning, and advanced analytics. You will act as a force multiplier?setting the direction for engineering teams, defining architectural standards, and bridging the gap between complex technical execution and high-level business goals. Key Responsibilities ? Databricks & AI Architecture Strategy: Define and implement the end-to-end architecture for the Lakehouse, ensuring support for high-volume batch processing, real-time streaming, and GenAI/LLM initiatives using Mosaic AI and MLflow.? Champion Data Health & Integrity: ? Design solutions that prioritize data quality at the source. ? Establish and enforce architectural patterns that ensure reliability and trust in our data assets. ? Implement automated testing and observability frameworks (e.g., Delta Live Tables expectations) to maintain data health. ? Strategic Data Modeling & Business Translation: ? Bridge the gap between business goals and technical execution. ? Translate complex business requirements into robust logical and physical data models. ? Document and maintain clear data flow architectures for applications to ensure alignment between business intent and engineering output. ? Technical Leadership & Team Enablement: ? Lead virtual Scrum teams and provide deep technical mentorship to data engineers and developers. ? Advocate for Spark/Databricks best practices, conduct code reviews, and drive the adoption of CI/CD and DevOps principles in data workflows. ? Note: You will provide the guidance that junior members rely on for success.? Enterprise Governance & Lifecycle Management: ? Architect the frameworks for data lineage, security, and lifecycle management (utilizing Unity Catalog). ? Ensure strict compliance with internal policies and external regulations from the point of data ingestion to final consumption. ? Stakeholder Management & Value Prioritization: ? Partner directly with business stakeholders to understand their roadmap and priorities. ? Ensure all data and AI initiatives are strictly aligned with tangible business value. ? Manage the architectural roadmap to balance immediate business needs with long-term technical scalabilitypay varies depending on experience - 70-75/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Marketing Budget & Reporting Analyst

An Insight Global client is seeking a Procurement & Budget Analyst to support the Marketing organization by managing financial planning, procurement workflows, and operational processes. This role is... More responsible for developing and monitoring budgets, tracking expenditures, conducting cost and variance analyses, and ensuring procurement activities align with organizational policies and financial guidelines. This person will also manage day-to-day operational tasks, including reviewing SOW submissions, partnering with requesters on required changes, guiding teams through the PR process, submitting PRs in Oracle, and following up with approvers to keep requests moving. As the primary liaison between Marketing, Sourcing, Procurement, and Finance, you will act as the subject-matter expert on procurement workflows and operational best practices. Success in this role requires strong attention to detail, the ability to manage a high volume of requests, and comfort navigating a fast-moving, startup-like environment. You should be proactive, responsive, and able to extract key information quickly while helping teams stay compliant with processes and timelines. Budgeting & Financial Analysis? Track and reconcile budgets across Marketing teams, ensuring accuracy and alignment with financial plans.? Perform cost, variance, and trend analyses to support decision-making and identify optimization opportunities.? Prepare monthly and quarterly budget summaries, spend forecasts, and financial dashboards.? Analyze vendor spend, contract terms, and category-level expenditures to support sourcing strategies.? Support annual and quarterly planning cycles with data, insights, and documentation.Procurement & Process Management? Review SOW submissions for completeness, accuracy, and compliance with procurement requirements.? Guide requesters through the PR process and ensure all required documentation is in place.? Submit PRs in Oracle and follow up with approvers to ensure timely progression.? Ensure compliance with procurement policies, documentation standards, and audit requirements.? Partner with Sourcing on vendor negotiations, renewals, and contract updates.Operational Support? Maintain documentation of procurement processes, templates, and best practices.? Identify opportunities to streamline workflows and improve operational efficiency.? Support vendor onboarding, contract tracking, and invoice resolution as needed.? Assist with process improvements related to budgeting, procurement, and cross-functional coordination.Cross-Functional Collaboration? Work closely with Marketing leadership to understand financial needs and upcoming initiatives.? Serve as the operational bridge between Marketing, Sourcing, Procurement, and Finance.? Communicate clearly and proactively with stakeholders to keep processes moving and ensure alignment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. IAM Engineer- EU

This opportunity would allow you to apply your strong understanding of designing, configuring, implementing, and supporting Identity Governance & Administration (IGA) solutions and processes. As a... More Senior IT IAM Engineer (IGA) you will work directly with technology and business partners in a global organization to ensure the IAM services and technology are delivered in accordance with Cyber Security strategy. In this role, the Lead will be part of the Identity and Access Management within Cyber Security and will collaborate with many cross functional teams within and outside of our client?s IT Solutions including Infrastructure & Services, Productivity & Platforms, Core Engineering, Operations, Service Delivery, Human Resources IT teams to grow and mature IAM security program, while protecting our client?s identities and access protocols from the latest threat actors and threat vectors. You will be responsible for technical deployment, rollout, maintenance, and support of key IAM processes and security practices related to Identity Governance and Administration (IGA) and end-to-end identity lifecycle management systems (SailPoint Identity Security Cloud ? ISC / IdentityNow or other IGA Solutions), implementing birthright access provisioning/de-provisioning, establishing access certifications/governance workflows, as well as developing and supporting Role Based Access Control (RBAC) frameworks and modern access management solutions, such as single sign-on, multi-factor authentication, proper authorization etc. The successful candidate will have excellent collaboration and communication skills.How you will impact the client:?Provides technical support across IAM applications to define, implement and enhance current and new IAM software, hardware requirements, delivering and supporting IGA applications, solutions, and processes?Provide support with respect to implementation, and concurrent delivery of two or more Identity platforms (i.e., IGA and PAM) such as SailPoint, Saviynt, BeyondTrust, Okta, Ping Federate, Microsoft Azure AD?Assist with configuring, implementing, maintenance, and documentation of all layers of IAM applications and robust identity and access solutions including tools to support account creation, onboarding, offboarding, user provisioning, deprovisioning, authorization, authentication, single-sign, federated identities, multi-factor authentication, and privileged access management activities?Assist to modernize access control protocols, design from scratch, implement, and maintain role-based access controls (RBAC) and birthright provisioning/de-provisioning mechanisms to execute and maintain a strategy of ?least privilege??Conducts proper root cause analysis and make recommendations to improve IAM processes or prevent future occurrence of end user access issues?Assist in the analysis of user and permission data, and the development and documentation of test cases for applications on boarding, user access and other identified entitlements repositories that have been re-permissioned.Pay Rate between $60.00-$75.00 an hour depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cloud Infrastructure DevOps Engineer

This position is for a SaaS client of ours. You will work in a highly critical production environment where your expertise in automation and systems engineering is essential. Supporting all three... More leading hyperscalers - AWS, Azure, and GCP, you will have a unique opportunity to develop and maintain solutions across multiple cloud platforms.In this role, you will leverage infrastructure-as-code, CI/CD pipelines, and container orchestration tools to ensure reliable, scalable, and secure cloud operations. You will also develop and maintain scripts and automation tools to streamline deployment, configuration management, and system maintenance.We emphasize cloud-agnostic automation using tools like Terraform to build reusable infrastructure that works consistently across AWS, Azure, and GCP by leveraging common features across cloud providers. This role involves implementing efficient engineering and operational processes, as well as establishing best practices to continuously enhance operational efficiency within and across teams.Our team values engineers who take full responsibility for their work. You demonstrate end-to-end ownership of systems and tasks. Proactive and accountable, you take pride in maintaining and continuously improving your work in production to ensure it delivers long-term value.RESPONSIBILITIES:? Develop and maintain reusable Terraform scripts, modify and run infrastructure code from existing modules, and troubleshoot deployment issues across AWS, Azure, and GCP environments.? Develop new Ansible playbooks, and modify, troubleshoot, and maintain existing Ansible code to automate infrastructure configuration and management tasks.? Develop and maintain Python scripts to automate operational tasks, including AWS Lambda functions and Azure Functions, to support infrastructure automation.? Design, implement, and maintain CI/CD pipelines using tools like GitLab CI and ArgoCD; write and optimize pipeline scripts for automated testing and deployment; leverage GitOps practices for managing infrastructure and application delivery.SKILLS:? Cloud Platforms: Strong hands-on experience with public cloud platforms (AWS, Azure, GCP), including core services such as virtual networking, compute, storage, IAM, serverless functions, and monitoring.? Terraform: Deep hands-on experience developing, maintaining, and troubleshooting infrastructure-as-code using Terraform across multi-cloud environments.? Ansible: Experience using Ansible to automate day-to-day operational tasks, including configuration management and troubleshooting of infrastructure resources.? CI/CD & GitOps: Hands-on experience with GitLab CI and ArgoCD to design and maintain pipelines for automated testing, deployment, and infrastructure management using GitOps principles.? Linux & Automation: Proficient in Linux system administration and automation using Python to streamline infrastructure management and operational tasks.? Serverless Computing: Experience developing, deploying, and managing serverless functions using cloud-native services such as AWS Lambda, Azure Functions, and Google Cloud Functions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Director of Platform Engineering

The Director of Platform Engineering owns the shared services layer that powers all of the clients product lines. This role is responsible for the architecture, delivery, and operational health of... More platform services (payments, reporting, messaging, authentication, search, and more) that six product verticals depend on daily.The Director leads two engineering teams (Platform Core and App Designer/Studio), drives cross-product integration, and partners with product leadership to balance competing priorities across a complex stakeholder landscape. This is a platform services leadership role that requires deep technical judgment, strong delivery management, and the ability to navigate a multi-product organization.Key ResponsibilitiesPlatform Services Ownership & Architecture (Primary)?Own the architecture, roadmap, and delivery of Platform's shared services: Payments, Reporting (QuickSight/Redshift), SMS/Messaging, Authentication/Identity, Search, API Gateway, Tenant Management, Configuration, File Upload, and Forms?Drive standardization of platform services across products, applying the design rule: if three applications implement it, Platform owns it?Establish and evolve multi-tenant patterns (B2B2C isolation, B2B row-level filtering) that support clients jurisdiction hierarchy (State, County, Municipal)?Lead modernization of the platform stack, including event-driven architectures (EventBridge, Lambda), microservices, and serverless patterns?Partner with the AI team to design platform services that enable AI capabilities (RAG pipelines, chatbot infrastructure, data extraction, MCP integration)Cross-Product Integration & Stakeholder Management?Serve as the primary engineering point of contact for product teams consuming platform services?Navigate competing priorities from multiple product leaders and executive stakeholders, translating business urgency into engineering sequencing?Own integration planning for new product onboarding onto platform services (e.g., SMS rollout; QuickSight reporting)?Drive cross-team alignment on API contracts, integration patterns, and shared dependencies?Communicate platform capabilities, constraints, and tradeoffs to non-technical stakeholders clearly and directlyTeam Leadership & Delivery?Lead two engineering teams: Platform Core (across Reporting, Payments, general API) and App Designer?Own sprint planning, delivery cadence (2-week sprints, Thursday to Wednesday), and release management?Manage the 60/40 capacity model: 60% planned feature work, 40% buffer for production support, bugs, and cross-team requests?Mentor engineers at varying levels, with particular attention to developing mid-level talent into senior contributors?Foster a culture of ownership, delivery discipline, and bias for actionInfrastructure & DevOps Improvement?Own and improve CI/CD pipelines to increase deployment frequency and reliability?Drive infrastructure-as-code practices and AWS operational excellence across the platform's serverless architecture?Improve monitoring, alerting, and incident response processes?Lead disaster recovery planning and execution (current RTO target: 4 hours)?Identify opportunities for cloud cost optimization and operational efficiencySecurity & Compliance?Embed security into development workflows (vulnerability scanning, SBOM generation, code quality tooling)?Partner with security leadership on compliance requirements appropriate to government customers?Manage access controls, secrets management, and data protection across platform servicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Field Applications Engineer

Our customer is seeking a Field Application Engineer to support their sales organization. The Field Application Engineer will support Transector and Polyphaser solutions. Candidates will possess... More extensive knowledge of surge protection (AC, DC, RF, & Data products) and a power background, a plus. The ideal candidate will have experience with technical sales support, working with engineers, product line managers, and program managers. The candidate must have experience working with various customer influencers to support the business development sales team in winning new business. All potential candidates must have strong networking skills, technical presentation experience, up-to-date knowledge of industry standards (UL, IEEE, IEC, etc.), and a proven track record of customer support. General Duties and Responsibilities?Collaborate effectively with customers on new projects to understand their needs, to find the right solution, and support product innovation for surge protection (AC, DC, RF, & Data products), EMI/EMP, and AC power products. ?Bridge the technical gap between sales and the customer?s engineering groups/product line managers to communicate product needs to internal stakeholders from engineering, manufacturing, and product line managers. ?Support Sales in the acquisition of new customers and the ongoing needs of existing customers. ?Support regular customer engagement via video, phone, email, face-to-face, and live web chat ?Providing remote and on-site support ranging from installation to troubleshooting.?Resolve customer issues, questions, and complaints professionally and collaboratively. ?Supporting a dynamic sales team in existing sales and new business opportunities to meet brand budget and exceed revenue goals.?Support trade shows, be involved in key organizations/groups, and give customer-facing presentations on various topics to educate our customers. ?Provide quarterly updates on key market trends for products, OEM architecture, and competitor product releases.oIdentify customer and competitor trends and provide technical feedback to marketing and product groups. ?Support new product development process by gathering technical specs and business cases to create new product requests. ?Other duties as assigned.This role pays between $100-120K Annually + annual bonus potentialWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less