Job Search Results for Customer Service

Sales Representative- P&C Solutions- Remote

An employer is looking for a remote Sales Representative to join the sales enablement organization of a large insurance solutions company. This person will manage existing customers and will be... More assigned territory to manage growth and retention. He/she will prospect across the account and manage short, mid, and long-term strategic sales plans by meeting with customers and providing solutions. He/she will work closely with sales peers, sales leadership, and product management to develop these customized solution proposals to ensure long term partnership and growth of accounts. The Sales Representative will be expected to travel 30-45% of the time in order to build in-person relationships within their territory. Compensation for this role is 240-270k OTE. Compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include generous paid time off, medical and dental insurance offerings, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Part Time Project Manager - INTL - India

Insight Global is seeking a Project Manager to join one of our software engineering clients. This Project Manager will lead and facilitate several high-impact, enterprise-level initiatives involving... More software, enterprise deployments, AI module design, and service partner coordination. This role operates within a matrix organization and requires a confident leader who can drive execution, manage complexity, and partner closely with Account Managers, service partners, and technical teams. This is a hands-on role managing complex, highly visible projects across enterprise customers and internal stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Product Manager

This position contributes to Client's success by contributing to the strategic value, usability, and performance of one or more of our digital products. To be successful, the technical product... More manager needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Data Engineer

As a Senior Data Engineer for our Marketing initiatives, you'll lead efforts to build and maintain data pipelines and models that power our marketing analytics and campaign management capabilities.... More You'll work at the intersection of marketing technology and data engineering, ensuring seamless data flow between Salesforce, Databricks, and various marketing platforms to enable data-driven campaign execution and performance analysis.Key ResponsibilitiesCampaign Data Management?Design, develop, and maintain scalable data pipelines to support marketing campaign execution in Salesforce?Ensure data quality and timely availability of customer segments and campaign metrics?Provide on-call support for critical marketing campaigns to ensure data accuracy and availabilityPipeline Development?Build and maintain robust data pipelines integrating multiple data sources including Salesforce, Google Analytics, and advertising platforms?Create and optimize ETL processes in Databricks for marketing data processing and analysis?Implement data quality checks and monitoring systems to ensure pipeline reliabilityAnalytics Support?Collaborate with Data Analysts to develop and maintain Tableau reporting infrastructure?Create and maintain data models that support marketing analytics and campaign reporting?Design and implement tracking mechanisms for campaign conversion and audience targetingPlatform Integration?Develop and maintain integrations between Salesforce and other marketing technology platforms?Ensure efficient data synchronization between marketing systems and data warehouse?Build automated data quality validation processes across integrated platformsCollaboration & Documentation?Partner with marketing teams to understand campaign requirements and data needs?Work closely with Data Analysts to optimize reporting solutions?Document data flows, models, and pipeline architecturesEligible States for Remote Work:AL, AZ, FL, CA, CO, GA, ID, IL, KY, KS,, MA, MD, MO, MT, NE, NV, NC, OK, OH, TN, TX, UT, WA, WYWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Airtable Product Manager

Insight Global is looking for an Airtable Product Manager, you will lead our client's Airtable instance including configuration, governance, and onboarding as well as driving enhancements,... More optimizations, integrations, and automations to meet and exceed the evolving business needs. This position requires a deep understanding of Airtable and how it can be applied to meet the unique needs of our business. ?You have collaborated with Marketing and Creative teams, understand their workflows, and have successfully bridged the gap between marketing, creative, and technical?teams. ?You have implemented, set-up, and configured Airtable for Marketing and/or Creative teams.? ?You enjoy partnering with businesses to build relationships that allow you to find solutions together. ?You?re able to effectively translate business requirements to clearly document solutions for development. ?You think outside the box to solve unique challenges when software and processes might otherwise seem incompatible. ?You establish mechanisms that enable the business to grow while maintaining system integrity and health. ?Championing Airtable across Marketing.? ?Putting the customer first and building relationships to develop business-led, tech-driven solutions. ?Quickly getting up to speed on businesses processes, organization, and structure to configure optimal solutions and minimize tech-debt. ?Developing and maintaining a product roadmap, prioritizing features and enhancements based on business objectives.? ?Staying up to date with the latest Adobe Workfront product releases and best practices to identify opportunities to enhance business processes and improve system usage. ?Effectively communicating plans, updates, and changes with internal and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer-Supply Chain-Onshore

Skillset: SQL, Python, ETL, Datawarehousing, some ML/AI experience is a bonus as well as prior Supply Chain SME.A Fortune 100 retail client of Insight Global is looking to hire elite Data Engineers... More to join their Enterprise Data & Analytics Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IT Warehouse Systems Manager

The Warehouse Systems Manager oversees the technology that powers daily distribution and fulfillment operations. This role manages warehouse applications?including WMS, WCS, automation interfaces,... More labeling/printing solutions, and supporting tools?while leading a small team responsible for system uptime, enhancements, and user support. The manager works closely with Operations, IT, Systems Support, and vendors to ensure efficient, accurate, and scalable warehouse systems performance across multiple sites. Duties:Lead, mentor, and develop a team of application administrators, developers, and support specialists.Set and align team priorities, goals, and objectives with those of Arrowhead, IT, and Functional Business PartnersOwn day-to-day performance, configuration, and support of multiple warehouse systems (WMS, WCS, custom apps, printing solutions, RF devices).Manage system incidents, root-cause analysis, and change requests to ensure stable operations.Drive excellent customer service by overseeing support ticket intake, communication, and resolutionPartner with Operations to identify process improvements and drive system enhancement prioritization.Lead system upgrades, new feature rollouts, and implementations for new facilities or processes across multiple sites and systems.Coordinate UAT, training, documentation, and cross-functional communication for all changes.Collaborate with IT to support integrations, APIs, data accuracy, and hardware reliability.Maintain reporting and dashboards to support operational KPIs and inventory accuracy.Manage vendor relationships, support contracts, and project timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Help Desk - Weekend Shift - FULLY REMOTE

A client based in Phoenix is seeking a fully remote Help Desk Technician to join their growing IT support organization. This role will serve as the first point of contact for all incoming IT-related... More incidents and requests via phone, email, and chat, supporting corporate users, retail stores, and distribution centers.The technician will intake and manage tickets through ServiceNow, utilizing incident management, request fulfillment, and the knowledge base to ensure timely and accurate resolution. Daily responsibilities include troubleshooting POS issues within retail stores, supporting store-level hardware and peripherals such as Lexmark printers and Zebra printers/scanners, and assisting with basic network connectivity and equipment-related issues.This role also includes diagnosing and resolving issues related to PC software, operating systems, and hardware, including installing, uninstalling, patching, upgrading, and replacing devices remotely. The technician will regularly support users through Microsoft Teams, handle phone-based troubleshooting using Cisco Jabber, and ensure all activity is properly documented, escalated when needed, and resolved within SLA expectations.The ideal candidate is comfortable multitasking, communicating with diverse user groups, and navigating IT issues efficiently in a large enterprise and retail IT environment. This is a great opportunity to join a collaborative team of 19 service desk professionals, with strong potential for growth within the organization.Potential Shifts:Tues - Sat 5a - 130p off Sun/MonTues -Sat 6a - 230p off Sun/MonSun - Thurs 5a - 130p off Fri/SatWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Salesforce Administrator

An employer in the insurance industry is looking for a Senior Salesforce Administrator (Dev-Leaning) to join the fully remote team. This person will be responsible for owning advanced Salesforce... More administration and automation while partnering closely with developers, architects, and business stakeholders. On a daily basis, this administrator will design, build, and maintain complex Salesforce Flows, ensuring automation sequences are efficient, scalable, and aligned with platform best practices. They will review and interpret Apex code written by developers to understand logic, troubleshoot issues, and support governance decisions, without being responsible for heavy custom development themselves. This role will serve as a technical bridge between traditional administrators and developers, thinking like a developer while executing as an admin. The Senior Salesforce Administrator will manage platform governance, support release management activities, and ensure configuration choices align with long-term platform strategy. They will primarily support Service Cloud use cases, working with custom Salesforce platform functionality and contributing to enhancements across customer-facing and internal workflows. In addition to technical ownership, this person will act as a collaborative and vocal team presence?facilitating discussions, gathering requirements, mentoring other admins, and helping drive engagement across the Salesforce community through knowledge sharing and best-practice discussions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Data Integration & Strategic Analytics Lead

We are looking for a Senior Data Integration & Strategic Analytics Lead who will be responsible for unifying data across multiple organizations following an acquisition and major transformation. This... More role focuses on integrating data by aligning data structures, standardizing KPIs, and resolving inconsistencies across systems to create a single, trusted source of truth.Partnering closely with business leaders and technical teams, this role ensures that integrated data is reliable, scalable, and ready to support customer insights, analytics, and executive decision-making.Key Responsibilities? System Integration & Data Translation:? Lead the "Discovery and Mapping" phase to identify data sources, owners, andcritical dependencies between acquired and acquiring systems.? Architect and maintain complex reference tables and cross-walks to ensureseamless translation between legacy source data and new target schemas.? Standardize critical business logic and data definitions; reconcile disparate KPIframeworks (e.g., Sales vs. Revenue definitions) into a single, unified reportingstandard.? Program Leadership & Cross-Functional Orchestration:? Own the integration roadmap, managing milestones and risks across 15+stakeholder groups, including Engineering, Product, Finance, and Legal.? Act as a Trusted Advisor to executive leadership, spotting logic gaps orcannibalization risks before they impact the business.? Technical ETL & Data Wrangling:? Oversee the full ETL lifecycle (Extraction, Transformation, Loading), ensuringtransformation logic accounts for nuances in both data systems.? Automate reporting pipelines using SQL and enterprise BI tools to reduce manualoverhead and ensure data consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less