Job Search Results for automation

Insight Global is seeking an intermediate QA Analyst to support quality assurance and testing across AI-enabled insurance workflows at a commercial insurance company based out of Canada. This role... More will focus on validating AI outputs, ensuring integration reliability, and protecting the platform from regressions as AI models and workflows evolve. Day-to-day responsibilities include performing manual testing, identifying test cases suitable for automation, contributing to automated regression test suites, and supporting user acceptance testing with business stakeholders. This resource will work closely with a senior QA team member to expand existing automation frameworks and ensure model changes or upgrades do not negatively impact production workflows. We are seeking an international resource based in LATAM to work closely with a team in Canada on mountain standard time. This is a fully remote 12 month engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position OverviewReporting to a Service Manager, this position provides troubleshooting, diagnostics and service activities on existing building automation systems under T&M service requests, planned... More service agreements, or small service projects.Independently performs troubleshooting, diagnostics and repairs on building automation systems. May review and modify job specific programming for various systems; installs, reviews, modifies project databases, workstation builds and graphics.? Troubleshoots and resolves routine inconsistencies in the functions or sequence of operations; resolves minor systems issues. May update and configure PC workstations, user interfaces, data servers, IP Networking devices, routers, switches, mass storage devices and hubs. Diagnoses, and resolves routine network issues.? May independently coordinate network drops, IP address setup and deployment of monitoring tools with customer's IT Department personnel; works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to resolve customer system technical issues.? Independently able to work with building owners and managers to demonstrate system operation and verify consistency; assures customer acceptance; trains customers on system operations. Completes and submits routine service work orders and written reports to provide service documentation to customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring a Salesforce Marketing Cloud (SFMC) Engineer to help design, build, and scale our global marketing communications platform. You will focus on allowing high-volume, personalized, and... More compliant communications across client and prospect channels, while partnering closely with Marketing, Corporate Communications, and Technology teams. This is a hands-on engineering role responsible for both delivery and platform stability, with a strong emphasis on data-driven marketing, automation, and operational scale. The Day-to-Day:Design and build scalable solutions across Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, Contact Builder)Develop and manage complex customer journeys for onboarding, engagement, and lifecycle communicationsImplement and improve data models, segmentation, and personalization using SQL, AMPscript, and SSJSIntegrate SFMC with Salesforce CRM and external systems to ensure seamless data flow and campaign executionManage high-volume campaign execution, including scheduling, batching, and throughput optimizationEnsure email deliverability, domain health, and compliance with global marketing and privacy regulationsTroubleshoot production issues, monitor campaign performance, and improve platform reliability and scalabilityCollaborate with teams and provide technical guidance to junior engineers and vendor partnersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Software Developer to support one of our top asset management clients located in NYC. You will be joining the Operations Technology team. This individual will... More design, develop, and support data-centric applications and automation solutions that improve operational accuracy, transparency, and timeliness. The role will focus on building and enhancing data pipelines, automating reporting and reconciliations, supporting production systems, and integrating internal and external datasets. This developer will collaborate closely with operations teams and stakeholders, contribute to best practices around code quality and CI/CD, and deliver scalable solutions within an Agile environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Analyst supports the planning, execution, monitoring, and reporting of projects within the organization. This role requires strong analytical capability, advanced data visualization... More expertise, and in-depth knowledge of project management tools and methodologies. The ideal candidate is proficient in Power BI, MS Excel, MS Project, OpenPlan, and digital collaboration platforms, enabling data-driven decision-making and streamlined project operations.Key Responsibilities:1. Project Analysis & Reporting:-Develop and maintain interactive dashboards and reports in Power BI to track project KPIs, performance metrics, schedules, and resource usage.-Perform data analysis and trend forecasting to support project planning and decision-making.-Build complex Excel models, including pivot tables, Power Query, advanced formulas, and data automation.-Prepare regular project status reports, executive summaries, and analytics presentations.2. Project Planning & Monitoring:-Support project scheduling using MS Project and OpenPlan, ensuring accurate critical paths, dependencies, and resource allocations.-Assist in monitoring project timelines, scope, risks, and issues, ensuring alignment with PMO standards.-Validate project data quality and maintain project documentation using PM methodologies (e.g., PMBOK, Waterfall, Agile).3. PMO Process & Governance:-Ensure adherence to project management processes, methodologies, and governance frameworks.-Participate in project audits, compliance checks, and continuous improvement initiatives.-Contribute to PMO templates, standards, and knowledge repositories.4. Digital Collaboration & Automation:-Manage project artifacts on MS SharePoint, ensuring structured storage and version control.-Create and manage project intake forms and surveys using MS Forms.-Build workflow automations using Power Automate to streamline repetitive PMO tasks.-Leverage AI tools for data insights, reporting efficiency, document generation, and project forecasting.5. Stakeholder Communication:-Coordinate with cross-functional teams, vendors, and -business stakeholders to gather requirements and track deliverables.-Support meeting facilitation, including agenda preparation, minutes, and action item tracking.-Maintain clear communication channels and escalate issues proactively.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ResponsibilitiesDesign, implement, and maintain GitLab CI/CD pipelines for multi-platform builds including Linux, Windows, and macOSManage and optimize Kubernetes infrastructure across multiple... More production and development EKS clusters and on-premise clustersBuild and maintain Infrastructure as Code using Ansible, Cloudformation, Packer, and OpenTofuImplement and maintain GitLab Runner infrastructure across multiple environmentsDeploy and maintain monitoring solutions using DataDog for Kubernetes clusters and infrastructure healthWork with container orchestration using Docker, Kubernetes, and Helm chartsImplement security best practices including SAST scanning, vulnerability management, and zero-trust architectureCollaborate with development teams to identify and resolve deployment bottlenecksBuild creative and optimized solutions to address infrastructure and automation requirementsContribute to and follow best practices established by the companyParticipate in an on-call rotation to support production systems, respond to incidents, and help maintain high uptime and reliability across environmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day:? Monitor and manage mainframe console operations in a 24x7 production environment? Lead incident resolution and escalation for infrastructure and application failures? Execute and oversee... More batch processing and online system operations? Diagnose and resolve mainframe performance and stability issues? Coordinate with cross-functional teams to support infrastructure deployments and changes? Ensure minimal disruption to service delivery and SLAs? Support system IPLs, recovery processes, and operational procedures? Maintain and utilize monitoring tools to proactively identify issues? Train and mentor team members on mainframe operations and best practices? Participate in projects and initiatives to improve operational efficiency and automation? Communicate effectively with technical teams, management, and vendorsJob Description:Insight Global is seeking a Mainframe Console Operations SME (3rd Shift) for a leading financial services client. This role is responsible for supporting mission-critical mainframe environments, ensuring system stability, and minimizing service disruptions. The ideal candidate will bring deep technical expertise in mainframe operations, strong problem-solving skills, and the ability to lead incident resolution in high-pressure situations. This individual will collaborate across infrastructure and application teams to maintain operational excellence while contributing to modernization and automation initiatives within a complex enterprise environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Manufacturing Technical Trainer to join a growing team supporting the advanced manufacturing industry. This role focuses on designing and delivering hands-on technical... More training for manufacturing teams, with a strong emphasis on PLC programming, automation systems, equipment operation, and troubleshooting. On a day-to-day basis, the specialist works on the production floor and in training labs to train new hires, upskill maintenance and engineering teams, and support equipment reliability and performance. They partner closely with production, engineering, quality, and safety teams to identify skill gaps, standardize best practices, and update training based on equipment changes or issues. The role also maintains training records, evaluates training effectiveness, and ensures all instruction aligns with safety and compliance requirements. This role can pay between 95-119K based on an evaluation of years of experience and education level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Contact Center Architect to help modernize and scale enterprise contact center platforms. This role sits at the intersection of cloud, telephony, and software engineering,... More focused on delivering customer-centric solutions across voice and digital channels. You?ll play a key role in designing and evolving next-generation capabilities, including intelligent routing, automation, and real-time customer engagement.Key Responsibilities? Design and enhance enterprise contact center solutions across voice and digital channels (chat, email, workflows)? Configure and develop within contact center platforms (NICE, Genesys, Five9)? Advance capabilities across: ? ACD, IVR, and outbound dialers? Intelligent routing and call flows? Automation and customer interaction workflows? Build and support CTI integrations and screen-pop solutions to improve agent and customer experience? Partner with business and technical teams to translate requirements into scalable solutions? Participate in Agile delivery (sprint planning, backlog refinement, execution)? Ensure systems meet performance, reliability, and compliance standards? Mentor junior engineers and contribute to engineering best practicesEvaluate and implement new technologies to improve the platformWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Lead Network Platform Engineer/Architect to design, build, and modernize our network and server/storage infrastructure. This role will focus on automation, cloud... More migration, and multi-cloud architecture while ensuring security and efficiency across the enterprise. The ideal candidate will have deep expertise in network engineering, cloud services, and Zero Trust security frameworks, with a proven ability to lead modernization initiatives.Key Responsibilities? Architect and implement multi-cloud environments leveraging AWS and Azure.? Lead network platform design and deployment, including on-prem to cloud migration strategies.? Drive automation across network and storage platforms using Python and PowerShell.? Design and maintain network diagrams, process flows, and connectivity documentation.? Implement Zero Trust security frameworks with layered security principles.? Optimize and expand the use of Zscaler and other security tools.? Build and integrate virtual storage solutions and link storage systems efficiently.? Collaborate with cross-functional teams to modernize legacy on-prem infrastructure and create cloud-based services.? Ensure high availability, scalability, and security of network platforms.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less