Job Search Results for healthcare it

The Senior Firewall Network Engineer is responsible for implementing and overseeing firewall policies based on input from the Information Security Team. This role acts as a liaison between... More Information Security and Networking teams, ensuring effective communication and collaboration.Key responsibilities include: Collaborating with the Project Management Office and application system owners to guide system designers on firewall requirements and document system communication flows affecting firewall configurations. Advising business partners on B2B VPN requirements and documenting VPN configurations and communication flows. Maintaining up-to-date system communication design documents for all systems traversing firewalls. Assisting other teams in troubleshooting systems by analyzing firewall logs and interpreting TCP/IP packet captures. Ensuring all firewall appliances are current with OS versions, anti-virus signatures, applications, threat databases, Wildfire, and associated licenses. Staying informed about emerging firewall technologies, evaluating new features, and providing recommendations to IT management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of or delegating firewall issues to appropriate personnel. Participating as an active member of the Technical Review Board and Change Advisory Board for system change management. Initiating effective communication with all Information Technology areas to ensure information is disseminated effectively for planning, decision-making, and other management needs. Maintaining clear communication and effective relations with all health system departments, users, and user groups. Conduct research on firewall network products, services, protocols, and standards in support of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative Procedures and directives Perform other duties as may be required of assigned by the Manager of Information SystemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Job Summary: Leads the design and execution of declarative development on the Salesforce platform. Build Salesforce-based applications designed to inspire while facilitating the needs of end... More users.Responsibilities: * Assess the needs of end users and design experiences that meet their needs while exceeding their expectations. * Push Lightning pages to their limits, collaborating with architects, developers, and administrators to achieve an exceptional user experience. * Provide expertise on Salesforce security, ensuring profiles, roles, permission sets, etc., are all kept up-to-date and within compliance. * Build efficient Salesforce flows to accomplish discrete functions, as well as invokable flows to facilitate larger development efforts. * Map data and provide integration design support. * Provide technical support and tie in automation across Salesforce Marketing Cloud, various studio products, and Salesforce Health Cloud. * Work with business stakeholders to question, understand, document, and re-design business processes. * Translate business process flows into Salesforce technical design in collaboration with Salesforce and enterprise architects. * Design and execute functional tests ensuring usability and delightability of functionality before it makes it into the hands of the end user. * Write technical and functional documentation. * Contribute to the standards in our Salesforce center of excellence. * Learn new/enhanced features and grow your Salesforce expertise.Complexity of Work: * The role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment. * Collaboration with multiple cross-functional team members and stakeholders, which requires excellent communication skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is seeking a highly skilled Jr UX Researcher to join one of our largest national financial services clients. In this role you?ll join a growing research team of about 15 individuals (1... More service designer, 5 other UX researchers and 8 designers / capability owners). This client is currently working to reprioritize their 5 priority pillars, which are:1.Ultra-High Net Worth2.Banking & Lending3.Advisor & Client Platforms4.Foundations (Data Operations, Backend processes)5.New Client Onboarding. In this role you?ll help this client scale their capacity to generate, organize and share insights across the organization. You?ll partner closely with the UXR team which will include collaborating cross functionally across the enterprise to ensure the right insights reach the right people at the right time. To be successful on this team you must be organized and passionate about turning raw data into compelling stories that inform business decisions. Responsibilities:Insights & Reporting:? Build and maintain dashboards in Dovetail to surface themes, patterns, and findings from ongoing research? Synthesize qualitative and quantitative data into clear, digestible insight reports tailored to different stakeholder audiences? Proactively share findings with product, marketing, and other partner teams, ensuring insights are actionable and accessibleResearch Repository & Data Organization:? Own the organization and hygiene of our Dovetail research repository ? tagging, categorizing, and linking data so it?s discoverable across the org? Maintain a consistent taxonomy and naming system to make past research easy to find and reuse? Identify gaps in existing research coverage and flag them to the broader teamLightweight Research Execution:? Design and launch surveys using tools like Qualtrics or similar platforms? Conduct moderated user interviews with guidance and support from senior researchers? Assist with recruiting, scheduling, and logistics for research studies? Synthesize findings from studies you run and package them for team reviewWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... More optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, the Field Services Engineer provides hands-on, onsite remediation support across different hospital sites and outpatient clinics for endpoints and devices that cannot be resolved... More through remote tools. Day-to-day work centers on troubleshooting and repairing devices impacted by patching or hardening changes, including resolving boot issues, application failures, connectivity problems, and general performance degradation to restore devices to an operational state. The engineer performs imaging and re-imaging, operating system troubleshooting, software reinstalls, and hardware swaps when peripherals or devices are contributing to issues. This role works closely with?but is distinct from?the Service Desk, receiving daily priorities through ServiceNow and heading into the field to address assigned tickets. Engineers also capture remediation evidence, document device outcomes, and provide accurate reporting inputs to support compliance validation, metrics, and SLA tracking. Over time, the role contributes to identifying recurring issues and escalating systemic problems for root cause analysis and more permanent fixes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Embedded Test Engineer to to improve reliability across our IoT-enabled cold chain logistics platform serving healthcare and pharmaceutical customers. This role is... More firmware-focused and hands-on. You will spend significant time running manual tests on real hardware, reproducing issues, collecting logs, and performing ship testing (pre-deployment verification) to ensure devices behave correctly before they go out to customers.You will work closely with firmware and hardware engineering, and coordinate with backend and operations as needed to validate end-to-end behavior.Responsibilities?Validate firmware releases on hardware against defined scope and acceptance criteria?Execute manual regression testing across core device behaviors (power, sensors, charging, connectivity, fault recovery)?Perform ship testing and pre-deployment verification, including device setup, configuration checks, and release readiness validation for outgoing units?Run dedicated firmware test passes for each release (smoke, regression, and targeted suites) and report clear pass/fail results?Validate GPS functionality and firmware behavior, including time to first fix, accuracy checks, signal loss and recovery, and low-signal edge cases?Reproduce and triage device issues using logs and lab tools (serial logs, in-house tools)?Partner with firmware and hardware engineers early to clarify expected behavior, edge cases, and testability needs?Validate connectivity behavior relevant to firmware, including pairing and stability?Support investigation and reproduction of customer-impacting issues by capturing device evidence and helping isolate root cause boundaries?Contribute light scripting and tooling to speed up repetitive checks (Python, shell), but automation is not the core requirement?Communicate quality status, risks, and tradeoffs clearly to cross-functional stakeholdersCompensation: up to $115k (possible flex., based on experience) + Health/Dental/Vision/401k BenefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! *this is not a remote role.Schedule: Mon - Friday 8-4pm EST.OverviewThis role is responsible for coordinating and... More scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager.Responsibilities? Maintain surgical and procedure schedule for the facility? Coordinate all necessary providers and clinical staff for procedures? Maintain clear communication with patients and/or families throughout scheduling process? Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff? Maintain schedule for pre-operative and post-operative patient appointments as necessary? Assemble pre-surgical packet and operative notes for billing purposes? Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems? Liaise with hospital surgical personnel? Monitor insurance authorization for procedures? Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office? Maintain quality standards as it relates to HIPAA regulations? Cover front desk operations as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Quality Assurance Engineer to help strengthen and scale quality across our IoT enabled cold chain logistics platform serving healthcare and pharmaceutical... More customers.This role focuses on ensuring reliable and compliant behavior across embedded devices, cloud services, and customer dashboards. As part of a growing QA function, you will work alongside additional QA and test engineering resources to improve validation coverage, establish repeatable processes, and reduce risk in production releases.You will collaborate closely with firmware, backend, frontend, hardware, and operations teams to ensure quality expectations are clearly defined, testable, and validated before customer deployment.Responsibilities?Validate firmware, hardware, and dashboard releases against defined and approved scope?Partner with firmware, backend, frontend, hardware, and DevOps teams to clarify test expectations early in the development cycle?Participate in release readiness reviews by assessing risk, coverage, and known limitations?Support investigation and reproduction of customer impacting issues in collaboration with Support and Engineering?Provide limited assistance with shipment related validation and verification while operational processes and ownership continue to mature?Contribute to automated testing for critical system paths across device, API, and dashboard layers?Help evolve QA processes and workflows to improve consistency, predictability, and scalability?Communicate quality status, risks, and tradeoffs clearly to cross functional stakeholders?Work closely and build relationships with Company?s development partners to ensure product intent, quality, and on time product delivery?Perform other job-related duties as requiredCompensation: up to $130k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An oncology provider in Tucson, AZ is looking to hire a dynamic, patient-centered Surgery Scheduler to join their exceptional team. You will see up to 80 patients a day (40 in the morning/ 40 in the... More afternoon). You will be responsible for answering all incoming calls, assessing the caller's needs and directing them to the appropriate person. You will schedule new patients, patient referrals, and returning patients in their computer system. You will need to be extremely organized as you will be canceling and rescheduling appointments according to physician schedule changes; notify appropriate clinic personnel. You will obtain and enter all insurance authorization, and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR). You will arrange for patients to have financial counseling as needed. You will also facilitate communication with patients about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed. You will be responsible for follow-up on pre-operative tests to ensure the patient is cleared for surgical procedure and communicate with the physician and patient if further testing is required prior to surgery. It is important that you are empathic when speaking with patients. You will need to be able to handle multiple demands, shift priorities, and demonstrate flexibility.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This position will report to the Risk Remediation Delivery Senior Manager and be responsible for supporting the Information Technology and Cyber Security organizations in matters related to audit,... More compliance, and the remediation of risk.This role requires the individual to work directly with First Line Technical Risk, Information Technology and Cyber Security teams, and drive tasks to completion on agreed schedules.The Risk Remediation Delivery Senior Analyst plays a critical role in identifying, analyzing, and mitigating risks across the organization. This position is responsible for driving the delivery of remediation initiatives, working collaboratively with cross-functional teams to ensure successful resolution of risk issues. The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to manage multiple remediation projects simultaneously.Job Description Lead and manage risk remediation projects from initiation through completion, ensuring timely and effective resolution of identified risks.Collaborate with business units, IT, Risk and Internal Audit teams, subject matter experts, and other stakeholders to gather requirements to drive the risk evaluation and remediation processes to completion within the Technology and Cyber Security organizations.Build strong partnerships with key technology partners, Risk, Cyber Security, and IT areas external to immediate team.Evaluate and understand findings within the pipeline to help ensure proper planning of priorities and resources.Analyze risk findings, prioritize remediation efforts, and track progress against established metrics and deadlines.Facilitate communication across teams to meet project requirements and deliverables associated with identified findings, milestones, and deliverables.Work with subject matter experts to create and maintain remediation strategies, tasks, and documentation related to action plan milestones and deliverables.Ensure alignment of remediation activities with organizational policies, regulatory requirements, and industry best practices.Identify process improvements to enhance risk management and remediation effectiveness.Support audits, assessments, and regulatory reviews by providing evidence of remediation activities.Maintain up-to-date knowledge of relevant regulations, frameworks, and emerging risks.Prepare and deliver status reports, presentations, and documentation to management and stakeholders.Schedule and facilitate meetings.May lead initiatives and projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less